User Manual
Page 2
...) connectivity. • Bluetooth® mobile phone connectivity (Jabra PRO 9465 Duo and Jabra PRO 9470 only) • Touchscreen-guided setup for desk phone, softphone (PC) and mobile phone connections. • Touchscreen call control for easy call handling. • LED and audio indicators. • Advanced hearing protection with left and right speakers. JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470 2 Jabra PRO headset features • Wideband audio for exceptional sound quality. • Touch panel volume and mute controls. • Intuitive headset...
...) connectivity. • Bluetooth® mobile phone connectivity (Jabra PRO 9465 Duo and Jabra PRO 9470 only) • Touchscreen-guided setup for desk phone, softphone (PC) and mobile phone connections. • Touchscreen call control for easy call handling. • LED and audio indicators. • Advanced hearing protection with left and right speakers. JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470 2 Jabra PRO headset features • Wideband audio for exceptional sound quality. • Touch panel volume and mute controls. • Intuitive headset...
User Manual
Page 3
... SETUP WIZARD..... 14 2.1 Connect to a Desk Phone 17 4. ENGLISH CONTENTS 1. JABRA PC SUITE 19 4.1 Install Jabra PC Suite...19 4.2 PC Call Manager...19 5. CONNECTING TO A PHONE MANUALLY 15 3.1 Connect to Power...15 3.2 Dock Headset...15 3.3 Connect to Softphone (PC)...16 3.4 Connect to Mobile phone with Bluetooth 16 3.5 Select and Connect to Power...14 2.2 Start the Setup Wizard...14 3. TOUCHSCREEN INTRODUCTION 23 6.1 Touchscreen Overview...23 6.2 Change Settings using the Touchscreen 24 JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470...
... SETUP WIZARD..... 14 2.1 Connect to a Desk Phone 17 4. ENGLISH CONTENTS 1. JABRA PC SUITE 19 4.1 Install Jabra PC Suite...19 4.2 PC Call Manager...19 5. CONNECTING TO A PHONE MANUALLY 15 3.1 Connect to Power...15 3.2 Dock Headset...15 3.3 Connect to Softphone (PC)...16 3.4 Connect to Mobile phone with Bluetooth 16 3.5 Select and Connect to Power...14 2.2 Start the Setup Wizard...14 3. TOUCHSCREEN INTRODUCTION 23 6.1 Touchscreen Overview...23 6.2 Change Settings using the Touchscreen 24 JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470...
User Manual
Page 4
...JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470 4 ENGLISH 7. ADVANCED JABRA PRO FEATURES 34 9.1 Safetone™ Hearing Protection...34 9.2 Wireless Range...34 9.3 Wideband Audio...34 9.4 Voice Announcements...35 9.5 Tone Settings...35 9.6 Listening to Music or Audio on Hold/Audio Hold 30 8. ADVANCED CALL MANAGEMENT 31 8.1 Merging Calls...31 8.2 Conference Call with Multiple Headsets 32 8.3 Switching Call(s) between Handset and Headset 32 8.4 Last Number Redial...32 8.5 Call Disconnect Prevention (Unsupported Softphones 33 8.6 Recording Desk Phone and Mobile Phone Calls...
...JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470 4 ENGLISH 7. ADVANCED JABRA PRO FEATURES 34 9.1 Safetone™ Hearing Protection...34 9.2 Wireless Range...34 9.3 Wideband Audio...34 9.4 Voice Announcements...35 9.5 Tone Settings...35 9.6 Listening to Music or Audio on Hold/Audio Hold 30 8. ADVANCED CALL MANAGEMENT 31 8.1 Merging Calls...31 8.2 Conference Call with Multiple Headsets 32 8.3 Switching Call(s) between Handset and Headset 32 8.4 Last Number Redial...32 8.5 Call Disconnect Prevention (Unsupported Softphones 33 8.6 Recording Desk Phone and Mobile Phone Calls...
User Manual
Page 14
... setup you through connecting and configuring the desk phone, softphone and/or mobile phone. 2.1 CONNECT TO POWER Connect the power adapter to open the settings menu. 2. ENGLISH 2. Plug the supplied power adapter into the port marked 2. Connect the power adapter to make or receive calls. The setup wizard will restart to start the Setup wizard, and then follow the instructions. CONNECTING TO A PHONE USING THE SETUP WIZARD The easiest way to use Reset configuration Confirm JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470...
... setup you through connecting and configuring the desk phone, softphone and/or mobile phone. 2.1 CONNECT TO POWER Connect the power adapter to open the settings menu. 2. ENGLISH 2. Plug the supplied power adapter into the port marked 2. Connect the power adapter to make or receive calls. The setup wizard will restart to start the Setup wizard, and then follow the instructions. CONNECTING TO A PHONE USING THE SETUP WIZARD The easiest way to use Reset configuration Confirm JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470...
User Manual
Page 15
on the base. 3.2 DOCK HEADSET Dock the headset, as illustrated. Connect the power adapter to the base 1. CONNECTING TO A PHONE MANUALLY 3.1 CONNECT TO POWER Connect the power adapter to the mains power socket. Keep the headset docked while connecting the Jabra PRO, or when not in use. When the headset is docked correctly the docking icon will light up, and the headset battery will begin charging, if needed. Plug the supplied power adapter into the port marked 2. JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470 15 ENGLISH 3.
on the base. 3.2 DOCK HEADSET Dock the headset, as illustrated. Connect the power adapter to the base 1. CONNECTING TO A PHONE MANUALLY 3.1 CONNECT TO POWER Connect the power adapter to the mains power socket. Keep the headset docked while connecting the Jabra PRO, or when not in use. When the headset is docked correctly the docking icon will light up, and the headset battery will begin charging, if needed. Plug the supplied power adapter into the port marked 2. JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470 15 ENGLISH 3.
User Manual
Page 16
... setup wizard. 5. If there is activated on the touchscreen to make or receive calls. JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470 16 Launch softphone software on the touchscreen to begin re-connecting the mobile phone with a PC softphone (such as answering and ending calls with Bluetooth is only available for 60 seconds. Refer to specific softphone documentation for assistance in the audio configuration. Connect to a mobile phone using the supplied installation...
... setup wizard. 5. If there is activated on the touchscreen to make or receive calls. JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470 16 Launch softphone software on the touchscreen to begin re-connecting the mobile phone with a PC softphone (such as answering and ending calls with Bluetooth is only available for 60 seconds. Refer to specific softphone documentation for assistance in the audio configuration. Connect to a mobile phone using the supplied installation...
User Manual
Page 17
... teonJtaabtiroanLink JABRA PRO 9460, 9640 DUO, 9465 DUO AND 9470 17 OPTION 3 Desk Phone with the Jabra Link. Plug the supplied telephone cable into the handset port on the front panel for your connected desk phone using another phone to enable the Jabra Link adapter. Connect the Jabra Link adapter as shown in adapter documentation supplied with GN1000 remote Handset Lifter The GN1000 remote handset lifter manually lifts the desk phone handset to make or answer a call to be connected. 2. Connect...
... teonJtaabtiroanLink JABRA PRO 9460, 9640 DUO, 9465 DUO AND 9470 17 OPTION 3 Desk Phone with the Jabra Link. Plug the supplied telephone cable into the handset port on the front panel for your connected desk phone using another phone to enable the Jabra Link adapter. Connect the Jabra Link adapter as shown in adapter documentation supplied with GN1000 remote Handset Lifter The GN1000 remote handset lifter manually lifts the desk phone handset to make or answer a call to be connected. 2. Connect...
User Manual
Page 18
..., or download the latest version from the Jabra website at www.jabra.com/pcsuite. 4.2 PC CALL MANAGER PC Call Manager is a collection of Jabra PC Suite. For optimal functionality and management of the Jabra PRO, it is installed as part of software designed to install Jabra PC Suite. Online Help Jabra PC Suite help section. ENGLISH 4. Jabra Firmware Updater Updates Jabra PRO firmware. Jabra PC Suite consists of the Jabra PRO. PC Call Manager is highly recommended to support the Jabra PRO.
..., or download the latest version from the Jabra website at www.jabra.com/pcsuite. 4.2 PC CALL MANAGER PC Call Manager is a collection of Jabra PC Suite. For optimal functionality and management of the Jabra PRO, it is installed as part of software designed to install Jabra PC Suite. Online Help Jabra PC Suite help section. ENGLISH 4. Jabra Firmware Updater Updates Jabra PRO firmware. Jabra PC Suite consists of the Jabra PRO. PC Call Manager is highly recommended to support the Jabra PRO.
User Manual
Page 23
...SETTINGS SETTINGS Base settings Phone settings Headset settings Phone settings Unpair headset About JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470 24 incoming call, outgoing call). 3 Call control bar The call control bar indicates the options available for the target phone, such as make call, end call to cycle through the available phones. MSH desk phones have a unique call control bar (see below). 6.2 CHANGE SETTINGS USING THE TOUCHSCREEN There are a number of multiple calls. The phone icons will change depending on a call , and mute headset...
...SETTINGS SETTINGS Base settings Phone settings Headset settings Phone settings Unpair headset About JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470 24 incoming call, outgoing call). 3 Call control bar The call control bar indicates the options available for the target phone, such as make call, end call to cycle through the available phones. MSH desk phones have a unique call control bar (see below). 6.2 CHANGE SETTINGS USING THE TOUCHSCREEN There are a number of multiple calls. The phone icons will change depending on a call , and mute headset...
User Manual
Page 24
... the Jabra PRO touchscreen and base sounds. Setting Description Headset intro A guided tour of how to use the headset functions, such as answer/end calls and volume control Intellitone Adjust the intellitone noise protection level Voice announcements Select the target phone announcement type Enable mute reminder tone Enable/disable the mute reminder tone Enable touch volume control Enable/disable touch volume control on the Jabra PRO headset Enable touch mute control Enable/disable touch mute control on the touchscreen Wireless range Select the wireless range between headset and...
... the Jabra PRO touchscreen and base sounds. Setting Description Headset intro A guided tour of how to use the headset functions, such as answer/end calls and volume control Intellitone Adjust the intellitone noise protection level Voice announcements Select the target phone announcement type Enable mute reminder tone Enable/disable the mute reminder tone Enable touch volume control Enable/disable touch volume control on the Jabra PRO headset Enable touch mute control Enable/disable touch mute control on the touchscreen Wireless range Select the wireless range between headset and...
User Manual
Page 25
Disable the desk phone connection. Start the setup wizard to the phone type: Desk phone, Softphone (PC) and Mobile phone. DESK PHONE Enable wideband audio Setup desk phone Disable desk phone JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470 26 ENGLISH 3 PHONE SETTINGS The headset settings allow changes to be connected again by opening the settings menu, and tapping Phone settings > Desk phone > Enable desk phone. Enable/disable wideband audio. PHONE SETTINGS Desk phone Softphone (PC) Mobile phone Desk phone settings Setting Base ringtone volume Open phone...
Disable the desk phone connection. Start the setup wizard to the phone type: Desk phone, Softphone (PC) and Mobile phone. DESK PHONE Enable wideband audio Setup desk phone Disable desk phone JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470 26 ENGLISH 3 PHONE SETTINGS The headset settings allow changes to be connected again by opening the settings menu, and tapping Phone settings > Desk phone > Enable desk phone. Enable/disable wideband audio. PHONE SETTINGS Desk phone Softphone (PC) Mobile phone Desk phone settings Setting Base ringtone volume Open phone...
User Manual
Page 26
... paired to be connected again by opening the settings menu, and tapping Phone settings > softphone (PC) > Enable softphone (PC). ENGLISH Softphone (PC) settings Setting Description Base ringtone volume Adjust the desk phone ringtone on undock Automatically open the phone line when the headset is undocked. Enable wideband audio Enable/disable wideband audio. Start the setup wizard to connect and configure the softphone (PC). JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470 27 Setup mobile phone Disable mobile phone...
... paired to be connected again by opening the settings menu, and tapping Phone settings > softphone (PC) > Enable softphone (PC). ENGLISH Softphone (PC) settings Setting Description Base ringtone volume Adjust the desk phone ringtone on undock Automatically open the phone line when the headset is undocked. Enable wideband audio Enable/disable wideband audio. Start the setup wizard to connect and configure the softphone (PC). JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470 27 Setup mobile phone Disable mobile phone...
User Manual
Page 30
... outgoing call with a current call. • Merge an incoming call with a current call for all participants, tap the red handset icon on a current call . When the calls have been merged the circle icon will change to set that phone as the target phone. JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470 31 Make an outgoing call when on a current call: When on the touchscreen, dock the headset or...
... outgoing call with a current call. • Merge an incoming call with a current call for all participants, tap the red handset icon on a current call . When the calls have been merged the circle icon will change to set that phone as the target phone. JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470 31 Make an outgoing call when on a current call: When on the touchscreen, dock the headset or...
User Manual
Page 31
... the secondary pairing selection on how to connect additional headsets, as target phone. 2. Guests can end the conference by using the mobile phone's menu. The audio will sound in permanant conference mode. 1. Deselect 'End headset conference when call ends'. 8.3 SWITCHING CALL(S) BETWEEN HANDSET AND HEADSET When on your mobile phone documentation for last number redial compatibility. In some cases a button must be automatic. Refer to the headset. 2. ENGLISH 8.2 CONFERENCE CALL WITH MULTIPLE HEADSETS The Jabra PRO base enables...
... the secondary pairing selection on how to connect additional headsets, as target phone. 2. Guests can end the conference by using the mobile phone's menu. The audio will sound in permanant conference mode. 1. Deselect 'End headset conference when call ends'. 8.3 SWITCHING CALL(S) BETWEEN HANDSET AND HEADSET When on your mobile phone documentation for last number redial compatibility. In some cases a button must be automatic. Refer to the headset. 2. ENGLISH 8.2 CONFERENCE CALL WITH MULTIPLE HEADSETS The Jabra PRO base enables...
User Manual
Page 34
... Apply. 9.5 TONE SETTINGS Choose between the Jabra PRO base and the PC must be opened. To secure the base to exit the menu. When finished, press the back arrow to your Jabra PRO. Change voice announcement setting using the touchscreen 1. Open/Close an audio link between a desk phone, softphone or mobile phone. Alternatively, right-click the Jabra icon in Windows Sound and Audio control panel. Update Firmware • Launch the Jabra Firmware Updater installed with the cable.
... Apply. 9.5 TONE SETTINGS Choose between the Jabra PRO base and the PC must be opened. To secure the base to exit the menu. When finished, press the back arrow to your Jabra PRO. Change voice announcement setting using the touchscreen 1. Open/Close an audio link between a desk phone, softphone or mobile phone. Alternatively, right-click the Jabra icon in Windows Sound and Audio control panel. Update Firmware • Launch the Jabra Firmware Updater installed with the cable.
User Manual
Page 35
... an audio connection between the base and USB port (without a USB hub). If you choose to another base from the Jabra PRO 9400 series? Q Why does nothing happen when I pair my headset with any Jabra PRO 9400 series base. A The headset speaker volume might be too high. A The clear dial tone or microphone volume settings might be incorrectly set. You can I am talking using my desk phone? FAQS AND TROUBLESHOOTING Q How can purchase a Jabra PRO battery replacement...
... an audio connection between the base and USB port (without a USB hub). If you choose to another base from the Jabra PRO 9400 series? Q Why does nothing happen when I pair my headset with any Jabra PRO 9400 series base. A The headset speaker volume might be too high. A The clear dial tone or microphone volume settings might be incorrectly set. You can I am talking using my desk phone? FAQS AND TROUBLESHOOTING Q How can purchase a Jabra PRO battery replacement...
User Manual
Page 36
... current audio device in the Windows sound control panel, and in total: one ? Q Why can be used . The Jabra PRO uses 64-bit encryption. The necessary part number can I not hear sound or listen to automatically get a dial tone on the Jabra PRO headset? Check your supplier for my softphone when I undock my headset? A No. The Jabra PRO 9465 Duo and the Jabra PRO 9470 Bluetooth ports use adaptive frequency hopping, thereby avoiding channels that are default-disabled. 1. A Yes, the Jabra PRO...
... current audio device in the Windows sound control panel, and in total: one ? Q Why can be used . The Jabra PRO uses 64-bit encryption. The necessary part number can I not hear sound or listen to automatically get a dial tone on the Jabra PRO headset? Check your supplier for my softphone when I undock my headset? A No. The Jabra PRO 9465 Duo and the Jabra PRO 9470 Bluetooth ports use adaptive frequency hopping, thereby avoiding channels that are default-disabled. 1. A Yes, the Jabra PRO...
User Manual
Page 37
...Speaker(s): Wideband speaker. 11.2 JABRA PRO 9470 HEADSET Battery Talk Time: Up to 7 hours - up to 150 meters from a PC for answer call, end call, voice-activated dialing, reject call status, battery level, pairing status and other events Audio indicators: Tones indicate incoming calls, low battery, volume level, microphone muting and other events; docking operations can also answer and end calls Volume control and microphone mute: Controlled via USB interface when docked in the Jabra PRO base Recharge: While docked in the Jabra PRO base PC-based configuration: All settings...
...Speaker(s): Wideband speaker. 11.2 JABRA PRO 9470 HEADSET Battery Talk Time: Up to 7 hours - up to 150 meters from a PC for answer call, end call, voice-activated dialing, reject call status, battery level, pairing status and other events Audio indicators: Tones indicate incoming calls, low battery, volume level, microphone muting and other events; docking operations can also answer and end calls Volume control and microphone mute: Controlled via USB interface when docked in the Jabra PRO base Recharge: While docked in the Jabra PRO base PC-based configuration: All settings...
User Manual
Page 38
... state before recharge is required Replacement: Battery lifetime is approximately 3 years with regular use. Narrowband audio Up to 10 hours - ENGLISH 11.3 JABRA PRO 9460 HEADSET Battery Talk Time: Up to 7 hours - Wideband audio Battery standby time: Up to 38 hours Wearing styles: Ear hook, headband, neckband (either supplied or available as optional accessories) Speakers: 1 Microphone: Single Noise-cancelling microphone 11.4 JABRA PRO 9460 DUO AND JABRA PRO 9465 DUO HEADSETS Battery Talk Time: Up to 7 hours - Narrowband...
... state before recharge is required Replacement: Battery lifetime is approximately 3 years with regular use. Narrowband audio Up to 10 hours - ENGLISH 11.3 JABRA PRO 9460 HEADSET Battery Talk Time: Up to 7 hours - Wideband audio Battery standby time: Up to 38 hours Wearing styles: Ear hook, headband, neckband (either supplied or available as optional accessories) Speakers: 1 Microphone: Single Noise-cancelling microphone 11.4 JABRA PRO 9460 DUO AND JABRA PRO 9465 DUO HEADSETS Battery Talk Time: Up to 7 hours - Narrowband...
User Manual
Page 39
... with users' skin. ENGLISH Recharge cradle: Fits supplied Jabra PRO headset; easily replaced to 10m (class 2) Bluetooth profiles: Headset profile (HSP 1.1), hands-free profile (HFP 1.5), device-identification profile (DIP 1.3) Bluetooth pairing: 1 headset 11.8 MATERIALS AND ALLERGIES The headband attachment is below the 0.50 μg/cm2/week limit established by default and requires no additional configuration Busy light indicator: 2.5mm jack connector (available as a standard sound card; The font software family...
... with users' skin. ENGLISH Recharge cradle: Fits supplied Jabra PRO headset; easily replaced to 10m (class 2) Bluetooth profiles: Headset profile (HSP 1.1), hands-free profile (HFP 1.5), device-identification profile (DIP 1.3) Bluetooth pairing: 1 headset 11.8 MATERIALS AND ALLERGIES The headband attachment is below the 0.50 μg/cm2/week limit established by default and requires no additional configuration Busy light indicator: 2.5mm jack connector (available as a standard sound card; The font software family...
