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... Product Specification. Chapter 4 provides troubleshooting information. This includes how to navigate through the BIOS Setup screens, how to perform a BIOS update, and how to purchase one or more of the Intel® Entry Server Board SE7221BK1-E. Intel® Entry Server Board SE7221BK1-E User Guide Preface Preface About This Manual Thank you for your server: Processor, memory...
... Product Specification. Chapter 4 provides troubleshooting information. This includes how to navigate through the BIOS Setup screens, how to perform a BIOS update, and how to purchase one or more of the Intel® Entry Server Board SE7221BK1-E. Intel® Entry Server Board SE7221BK1-E User Guide Preface Preface About This Manual Thank you for your server: Processor, memory...
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...to find the information below: http://support.intel.com/support/motherboards/server/SE7221BK1-E In-depth technical information about this product, including the BIOS settings and chipset information in the Intel® Entry Server Board SE7221BK1-E Technical Product Specification. The... latest product information Accessories or other Intel® server products Hardware (peripheral...
...to find the information below: http://support.intel.com/support/motherboards/server/SE7221BK1-E In-depth technical information about this product, including the BIOS settings and chipset information in the Intel® Entry Server Board SE7221BK1-E Technical Product Specification. The... latest product information Accessories or other Intel® server products Hardware (peripheral...
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Contents Contents Intel® Entry Server Board SE7221BK1-E User Guide 1 Server Board Features 1 Connector and Component Locations 4 Configuration Jumpers...5 System Recovery and Update 5 Back Panel Connectors ...6 Hardware Requirements...7 2 Hardware ... Localization ...20 Console Redirection ...20 Configuration Reset...20 Keyboard Commands ...21 Upgrading the BIOS ...22 Preparing for the Upgrade 22 BIOS Selection and On-line Updates 24 Recovering the BIOS ...25 Manually Recovering the BIOS 25 Clearing the Password ...26 Clearing the CMOS...26 4 Troubleshooting 27 Resetting the System...
Contents Contents Intel® Entry Server Board SE7221BK1-E User Guide 1 Server Board Features 1 Connector and Component Locations 4 Configuration Jumpers...5 System Recovery and Update 5 Back Panel Connectors ...6 Hardware Requirements...7 2 Hardware ... Localization ...20 Console Redirection ...20 Configuration Reset...20 Keyboard Commands ...21 Upgrading the BIOS ...22 Preparing for the Upgrade 22 BIOS Selection and On-line Updates 24 Recovering the BIOS ...25 Manually Recovering the BIOS 25 Clearing the Password ...26 Clearing the CMOS...26 4 Troubleshooting 27 Resetting the System...
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... Conformity 41 Taiwan Declaration of Conformity (BSMI 42 Korean Compliance (RRL 42 Getting Help ...43 Intel® Server Issue Report Form 45 xii Contents Intel® Entry Server Board SE7221BK1-E User Guide Characters Are Distorted or Incorrect 30 System Cooling Fans Do Not Rotate Properly 31 ... Are Not Recognized 34 Bootable CD-ROM Is Not Detected 34 Error Handling and Reporting 35 LED Information ...35 BIOS Event Log ...36 BIOS POST Beep Codes 37 Regulatory and Compliance Information 39 Product Regulatory Compliance 39 Product Safety Compliance 39 Product EMC Compliance -
... Conformity 41 Taiwan Declaration of Conformity (BSMI 42 Korean Compliance (RRL 42 Getting Help ...43 Intel® Server Issue Report Form 45 xii Contents Intel® Entry Server Board SE7221BK1-E User Guide Characters Are Distorted or Incorrect 30 System Cooling Fans Do Not Rotate Properly 31 ... Are Not Recognized 34 Bootable CD-ROM Is Not Detected 34 Error Handling and Reporting 35 LED Information ...35 BIOS Event Log ...36 BIOS POST Beep Codes 37 Regulatory and Compliance Information 39 Product Regulatory Compliance 39 Product Safety Compliance 39 Product EMC Compliance -
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......15 Figure 12. Replacing the Battery 18 Figure 15. Server Board Features...2 Table 2. Intel® Server Board SE7221BK1-E 1 Figure 2. Processor Install ...13 Figure 7. Add-in Card...16 Figure 14. Intel® Entry Server Board SE7221BK1-E Connections 4 Figure 3. DIMM Install...10 Figure 6. BIOS Recovery Jumper 25 Tables Table 1. Board Power Supply Voltage Specification 7 Table 5. Beep Codes...
......15 Figure 12. Replacing the Battery 18 Figure 15. Server Board Features...2 Table 2. Intel® Server Board SE7221BK1-E 1 Figure 2. Processor Install ...13 Figure 7. Add-in Card...16 Figure 14. Intel® Entry Server Board SE7221BK1-E Connections 4 Figure 3. DIMM Install...10 Figure 6. BIOS Recovery Jumper 25 Tables Table 1. Board Power Supply Voltage Specification 7 Table 5. Beep Codes...
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Intel® Entry Server Board SE7221BK1-E User Guide Server Board Features Feature BIOS Power Management Server Management Description Intel/AMI BIOS with support for: Advanced Configuration and Power Interface (ACPI) 8 megabit symmetrical flash memory Support for SMBIOS Support for ACPI: Support for S0, S1, S4, and S5 Wake on USB, PCI, RS-232, PS/2, LAN, and front panel Intel® Server Management support via National Semiconductor* mini-Baseboard Management Controller (mBMC) 3
Intel® Entry Server Board SE7221BK1-E User Guide Server Board Features Feature BIOS Power Management Server Management Description Intel/AMI BIOS with support for: Advanced Configuration and Power Interface (ACPI) 8 megabit symmetrical flash memory Support for SMBIOS Support for ACPI: Support for S0, S1, S4, and S5 Wake on USB, PCI, RS-232, PS/2, LAN, and front panel Intel® Server Management support via National Semiconductor* mini-Baseboard Management Controller (mBMC) 3
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... Guide Connector and Component Locations The connections you make depend on the chassis and the components you are installing. Intel® Entry Server Board SE7221BK1-E Connections A Chassis Intrusion Header B PCI Slot C PCI-X 100 SLOT D PCI-X 100 SLOT E PCI-Express* or Riser Connector Slot F +...IDE Connector U SATA 4 Connector V SATA 3 Connector W 34-pin Front Panel Connector X Serial ATA (SATA) 2 Connector Y SATA 1 Connector Z BIOS Control Jumper AA BIOS Select Jumper BB HDD LED Header CC HSBP Header DD Battery EE Serial B Header 4 from left to right: DIMM 1B, DIMM 2B) M DIMM Sockets...
... Guide Connector and Component Locations The connections you make depend on the chassis and the components you are installing. Intel® Entry Server Board SE7221BK1-E Connections A Chassis Intrusion Header B PCI Slot C PCI-X 100 SLOT D PCI-X 100 SLOT E PCI-Express* or Riser Connector Slot F +...IDE Connector U SATA 4 Connector V SATA 3 Connector W 34-pin Front Panel Connector X Serial ATA (SATA) 2 Connector Y SATA 1 Connector Z BIOS Control Jumper AA BIOS Select Jumper BB HDD LED Header CC HSBP Header DD Battery EE Serial B Header 4 from left to right: DIMM 1B, DIMM 2B) M DIMM Sockets...
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Jumper 5-6 BIOS recovery can be cleared on the next reset. Configuration Jumper [J1F2] Function Pin - Configuration Jumper Location (J1F2) ✏ NOTE Pin 1 is from a floppy. 5 Pin Function ... 1-2 MBMC control 2-3 Force erase PASSWORD CLEAR 5-6 Protect 6-7 Erase RECOVERY BOOT 9-10 10-11 Normal BOOT Recovery BOOT Description CMOS settings will be attempted by loading BIOS code into flash device from the CPU side insert. Normal operation - This view is close to the SATA Header. Normal operation - Jumper 1-2 Administrator and user...
Jumper 5-6 BIOS recovery can be cleared on the next reset. Configuration Jumper [J1F2] Function Pin - Configuration Jumper Location (J1F2) ✏ NOTE Pin 1 is from a floppy. 5 Pin Function ... 1-2 MBMC control 2-3 Force erase PASSWORD CLEAR 5-6 Protect 6-7 Erase RECOVERY BOOT 9-10 10-11 Normal BOOT Recovery BOOT Description CMOS settings will be attempted by loading BIOS code into flash device from the CPU side insert. Normal operation - This view is close to the SATA Header. Normal operation - Jumper 1-2 Administrator and user...
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For a complete list of supported memory DIMMs, see the links under http://support.intel.com/support/motherboards/server/SE7221BK1-E. Intel® Entry Server Board SE7221BK1-E User Guide Server Board Features Hardware Requirements To avoid integration difficulties and possible board damage, ... optimum performance. This allows the BIOS to read the SPD data and program the chipset to correctly configure the memory settings, but performance and reliability may not function under http://www.support.intel.com/support/motherboards/server/SE7221BK1-E. For a list of supported processors...
For a complete list of supported memory DIMMs, see the links under http://support.intel.com/support/motherboards/server/SE7221BK1-E. Intel® Entry Server Board SE7221BK1-E User Guide Server Board Features Hardware Requirements To avoid integration difficulties and possible board damage, ... optimum performance. This allows the BIOS to read the SPD data and program the chipset to correctly configure the memory settings, but performance and reliability may not function under http://www.support.intel.com/support/motherboards/server/SE7221BK1-E. For a list of supported processors...
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... resetting the system configuration to display current settings and environment information. Intel® Entry Server Board SE7221BK1-E User Guide Server Utilities 3 Server Utilities BIOS Setup The BIOS Setup utility is provided to perform system configuration changes and to default values. Console Redirection The BIOS Setup is rebooted. A reset system configuration request can be generated by...
... resetting the system configuration to display current settings and environment information. Intel® Entry Server Board SE7221BK1-E User Guide Server Utilities 3 Server Utilities BIOS Setup The BIOS Setup utility is provided to perform system configuration changes and to default values. Console Redirection The BIOS Setup is rebooted. A reset system configuration request can be generated by...
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...are used to move from hours to minutes in the time item in the main menu. Select Field The Tab key is exited and the BIOS continues with POST. Change Value The minus key on the keypad is exited. F7 Discard Changes Pressing F7 causes the following message to appear... any parent menu, the exit confirmation window is displayed and the user is used to move between the major menu pages. Server Utilities Intel® Entry Server Board SE7221BK1-E User Guide Keyboard Commands The Keyboard Command Bar supports the following to appear: Load Setup Defaults? [OK] [Cancel] If "OK" is ...
...are used to move from hours to minutes in the time item in the main menu. Select Field The Tab key is exited and the BIOS continues with POST. Change Value The minus key on the keypad is exited. F7 Discard Changes Pressing F7 causes the following message to appear... any parent menu, the exit confirmation window is displayed and the user is used to move between the major menu pages. Server Utilities Intel® Entry Server Board SE7221BK1-E User Guide Keyboard Commands The Keyboard Command Bar supports the following to appear: Load Setup Defaults? [OK] [Cancel] If "OK" is ...
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... press when you see "Recovering the BIOS" for instructions on performing a BIOS recovery. Obtaining the Upgrade Download the BIOS image file to upgrade the BIOS in the BIOS Setup program. ✏ NOTE Do not skip step 2. See http://support.intel.com/support/motherboards/server/SE7221BK1-E for the upgrade by recording the current BIOS settings, obtaining the upgrade utility...
... press when you see "Recovering the BIOS" for instructions on performing a BIOS recovery. Obtaining the Upgrade Download the BIOS image file to upgrade the BIOS in the BIOS Setup program. ✏ NOTE Do not skip step 2. See http://support.intel.com/support/motherboards/server/SE7221BK1-E for the upgrade by recording the current BIOS settings, obtaining the upgrade utility...
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... must have ROM image and AFUEFI. Review also any release notes in diskette drive A. 3. Server Utilities Intel® Entry Server Board SE7221BK1-E User Guide ✏ NOTE Review the instructions distributed with the upgrade utility before attempting a BIOS upgrade. Press . The afuXXX AMI Firmware Update Utilities are required for a diskette that accompanies the new...
... must have ROM image and AFUEFI. Review also any release notes in diskette drive A. 3. Server Utilities Intel® Entry Server Board SE7221BK1-E User Guide ✏ NOTE Review the instructions distributed with the upgrade utility before attempting a BIOS upgrade. Press . The afuXXX AMI Firmware Update Utilities are required for a diskette that accompanies the new...
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... referred to it again. The AMI FLASH update suite and Intel On-line updates preserve the existing BIOS image on the primary partition. print help Wait while the BIOS files are diverted to exit the BIOS Setup and Save Changes. 6. If you wrote down the ...require that you may encounter a CMOS Checksum error or other . Program NVRAM c - silent execution /h - After the BIOS updates: 2. Intel® Entry Server Board SE7221BK1-E User Guide Server Utilities Type afuefi [/n] [/p[b][n][c]] /n - Program non-critical block only /q - If this process. Then select the second...
... referred to it again. The AMI FLASH update suite and Intel On-line updates preserve the existing BIOS image on the primary partition. print help Wait while the BIOS files are diverted to exit the BIOS Setup and Save Changes. 6. If you wrote down the ...require that you may encounter a CMOS Checksum error or other . Program NVRAM c - silent execution /h - After the BIOS updates: 2. Intel® Entry Server Board SE7221BK1-E User Guide Server Utilities Type afuefi [/n] [/p[b][n][c]] /n - Program non-critical block only /q - If this process. Then select the second...
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... affecting a "Roll Back". Power down and uplug the system from the primary BIOS partition. Move the recovery jumper at J1F2 from the AC power source. 25 Server Utilities Intel® Entry Server Board SE7221BK1-E User Guide notification flag will be used as "split.exe". 2. Remove the... flash media. 5. Manually Recovering the BIOS 1. Insert a bootable disk containing the file AMIBOOT.ROM (USB ...
... affecting a "Roll Back". Power down and uplug the system from the primary BIOS partition. Move the recovery jumper at J1F2 from the AC power source. 25 Server Utilities Intel® Entry Server Board SE7221BK1-E User Guide notification flag will be used as "split.exe". 2. Remove the... flash media. 5. Manually Recovering the BIOS 1. Insert a bootable disk containing the file AMIBOOT.ROM (USB ...
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...Return the Password Clear jumper to its original position before a new password(s) can be set. Close the server chassis. Open the server. 3. Intel® Entry Server Board SE7221BK1-E User Guide Server Utilities NOTE 6. and so on jumper block J1F2. 1. The password clear jumper must be used to the original position, ...and power up to the Clear CMOS position, covering pins two and three. 4. Clearing the CMOS If you are not able to access the BIOS setup screens, the CMOS Clear jumper will beep for AMIBOOT.001 If doesn't find the file in the floppy it up the system. 26...
...Return the Password Clear jumper to its original position before a new password(s) can be set. Close the server chassis. Open the server. 3. Intel® Entry Server Board SE7221BK1-E User Guide Server Utilities NOTE 6. and so on jumper block J1F2. 1. The password clear jumper must be used to the original position, ...and power up to the Clear CMOS position, covering pins two and three. 4. Clearing the CMOS If you are not able to access the BIOS setup screens, the CMOS Clear jumper will beep for AMIBOOT.001 If doesn't find the file in the floppy it up the system. 26...
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...in cards. For any drivers used for example, two add-in boards and peripheral devices correct? Troubleshooting Intel® Entry Server Board SE7221BK1-E User Guide 4 Troubleshooting This chapter helps you identify and solve problems that might occur while you are ...reset your server problems on . Resetting the System Before proceeding with a specific software application, see http://support.intel.com/support/motherboards/server/SE7221BK1-E for the BIOS, and the mini baseboard management controller (mBMC). This clears system memory, restarts POST, reloads the operating system...
...in cards. For any drivers used for example, two add-in boards and peripheral devices correct? Troubleshooting Intel® Entry Server Board SE7221BK1-E User Guide 4 Troubleshooting This chapter helps you identify and solve problems that might occur while you are ...reset your server problems on . Resetting the System Before proceeding with a specific software application, see http://support.intel.com/support/motherboards/server/SE7221BK1-E for the BIOS, and the mini baseboard management controller (mBMC). This clears system memory, restarts POST, reloads the operating system...
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...cables properly installed? Does this video monitor work correctly if plugged into a different system? Is the onboard video controller enabled in the BIOS? Remove all add-in one at a time with a reboot between each addition. Make sure the memory DIMMs comply with the ...holes. If successful, add the cards back in cares and see if the video returns. No Characters Appear on the video monitor? Intel® Entry Server Board SE7221BK1-E User Guide Troubleshooting Some ATX power supplies have a power switch on the back of the server board and cause a ...
...cables properly installed? Does this video monitor work correctly if plugged into a different system? Is the onboard video controller enabled in the BIOS? Remove all add-in one at a time with a reboot between each addition. Make sure the memory DIMMs comply with the ...holes. If successful, add the cards back in cares and see if the video returns. No Characters Appear on the video monitor? Intel® Entry Server Board SE7221BK1-E User Guide Troubleshooting Some ATX power supplies have a power switch on the back of the server board and cause a ...
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Troubleshooting Intel® Entry Server Board SE7221BK1-E User Guide System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly, it is an indication of the fan ... drive's power and signal cables properly installed? Are all relevant switches and jumpers on ? If you are using the onboard diskette controller, use the BIOS setup to make sure that has failed? Are the fan power connectors properly connected to the server board? Is the cable from the...
Troubleshooting Intel® Entry Server Board SE7221BK1-E User Guide System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly, it is an indication of the fan ... drive's power and signal cables properly installed? Are all relevant switches and jumpers on ? If you are using the onboard diskette controller, use the BIOS setup to make sure that has failed? Are the fan power connectors properly connected to the server board? Is the cable from the...
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...working without a hub), you will need a crossover cable. Check the network controller LEDs next to the NIC connectors. Make sure your BIOS is current. then try a different slot if necessary. The network driver files may be necessary to alter settings so that interrupts are ... Try reseating the add-in adapter. The add-in your PCI card(s) for information on changing interrupts.. See http://support.intel.com/support/motherboards/server/SE7221BK1-E for the same duplex mode as the network controller. Make sure the correct networking software is installed. If ...
...working without a hub), you will need a crossover cable. Check the network controller LEDs next to the NIC connectors. Make sure your BIOS is current. then try a different slot if necessary. The network driver files may be necessary to alter settings so that interrupts are ... Try reseating the add-in adapter. The add-in your PCI card(s) for information on changing interrupts.. See http://support.intel.com/support/motherboards/server/SE7221BK1-E for the same duplex mode as the network controller. Make sure the correct networking software is installed. If ...