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... diagrams to update the system. Chapter 4 provides troubleshooting information. Intel® Entry Server Board SE7221BK1-E User Guide Preface Preface About This Manual Thank you for purchasing and using the utilities that may need , troubleshooting information, and instructions on how to http://support.intel.com/support/motherboards/server/SE7221BK1-E. In this server board. Product Accessories This server board is compatible with the board or that are responsible for troubleshooting, upgrading, and repairing this chapter, you will find BIOS error messages and POST code...
... diagrams to update the system. Chapter 4 provides troubleshooting information. Intel® Entry Server Board SE7221BK1-E User Guide Preface Preface About This Manual Thank you for purchasing and using the utilities that may need , troubleshooting information, and instructions on how to http://support.intel.com/support/motherboards/server/SE7221BK1-E. In this server board. Product Accessories This server board is compatible with the board or that are responsible for troubleshooting, upgrading, and repairing this chapter, you will find BIOS error messages and POST code...
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Preface Intel® Entry Server Board SE7221BK1-E User Guide For information about which accessories, memory, processors, and third-party hardware have been tested and can be used with your board, and for ordering information for Intel products, see http://support.intel.com/support/motherboards/server/SE7221BK1-E Additional Information and Software If you need more information about this product or information about the accessories that can be used with this server board, go...
Preface Intel® Entry Server Board SE7221BK1-E User Guide For information about which accessories, memory, processors, and third-party hardware have been tested and can be used with your board, and for ordering information for Intel products, see http://support.intel.com/support/motherboards/server/SE7221BK1-E Additional Information and Software If you need more information about this product or information about the accessories that can be used with this server board, go...
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... http://support.intel.com/support/motherboards/server/sb/CS-010770.htm. Label and disconnect all caution and safety statements in this document before performing any unpainted metal surface- Provide some board and chassis parts. Schalten Sie alle an Ihr System angeschlossenen Peripheriegeräte aus. 2. Intel® Entry Server Board SE7221BK1-E User Guide Preface Safety Cautions Read all cables connected to I /O Anschlüssen oder Ports ab...
... http://support.intel.com/support/motherboards/server/sb/CS-010770.htm. Label and disconnect all caution and safety statements in this document before performing any unpainted metal surface- Provide some board and chassis parts. Schalten Sie alle an Ihr System angeschlossenen Peripheriegeräte aus. 2. Intel® Entry Server Board SE7221BK1-E User Guide Preface Safety Cautions Read all cables connected to I /O Anschlüssen oder Ports ab...
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... Server Board SE7221BK1-E User Guide 1 Server Board Features 1 Connector and Component Locations 4 Configuration Jumpers...5 System Recovery and Update 5 Back Panel Connectors ...6 Hardware Requirements...7 2 Hardware Installations and Upgrades 9 Before You Begin ...9 Tools and Supplies Needed 9 Installing and Removing Memory 10 Installing DIMMs ...10 Removing DIMMs ...11 Installing or Replacing the Processor 12 Installing the Processor 12 Removing the Processor 15 Installing a PCI, PCI-X, or PCI-Express* Card 16 Replacing the Backup Battery 17 3 Server Utilities 20 BIOS Setup...
... Server Board SE7221BK1-E User Guide 1 Server Board Features 1 Connector and Component Locations 4 Configuration Jumpers...5 System Recovery and Update 5 Back Panel Connectors ...6 Hardware Requirements...7 2 Hardware Installations and Upgrades 9 Before You Begin ...9 Tools and Supplies Needed 9 Installing and Removing Memory 10 Installing DIMMs ...10 Removing DIMMs ...11 Installing or Replacing the Processor 12 Installing the Processor 12 Removing the Processor 15 Installing a PCI, PCI-X, or PCI-Express* Card 16 Replacing the Backup Battery 17 3 Server Utilities 20 BIOS Setup...
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... 1. Intel® Entry Server Board SE7221BK1-E User Guide Server Board Features 1 Server Board Features This chapter briefly describes the main features of important components and connections on the Intel® Server Chassis SR1400 and the Intel® Entry Server Board SE7221BK1-E (LX SKU). It also includes dual-channel Parallel ATA support and an on-board Intel® 82541PI Ethernet Controller. The Intel® Entry Server Board SE7221BK1-E (LX SKU) adds a second Intel® 82541PI Ethernet Controller, Intel® Adaptive Slot technology, additional fan headers, and LED...
... 1. Intel® Entry Server Board SE7221BK1-E User Guide Server Board Features 1 Server Board Features This chapter briefly describes the main features of important components and connections on the Intel® Server Chassis SR1400 and the Intel® Entry Server Board SE7221BK1-E (LX SKU). It also includes dual-channel Parallel ATA support and an on-board Intel® 82541PI Ethernet Controller. The Intel® Entry Server Board SE7221BK1-E (LX SKU) adds a second Intel® 82541PI Ethernet Controller, Intel® Adaptive Slot technology, additional fan headers, and LED...
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... PCI buses 1. Chipset - One x8 PCI-Express* slot supporting x1, 2, x4 or x8 (SC5250E) or One riser card supporting PCI, PCI-X or PCI-Express* add-in cards and one serial header One 40 pin ATA-100 IDE connector An integrated Serial ATA controller with or without backplane PS/2* keyboard and mouse ports One Intel® 82541PI Ethernet Controller Platform LAN Connect (PLC) device for 10/100/1000 Mbits/second Ethernet LAN connectivity Intel® Entry Server Board SE7221BK1...
... PCI buses 1. Chipset - One x8 PCI-Express* slot supporting x1, 2, x4 or x8 (SC5250E) or One riser card supporting PCI, PCI-X or PCI-Express* add-in cards and one serial header One 40 pin ATA-100 IDE connector An integrated Serial ATA controller with or without backplane PS/2* keyboard and mouse ports One Intel® 82541PI Ethernet Controller Platform LAN Connect (PLC) device for 10/100/1000 Mbits/second Ethernet LAN connectivity Intel® Entry Server Board SE7221BK1...
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Intel® Entry Server Board SE7221BK1-E User Guide Server Board Features Feature BIOS Power Management Server Management Description Intel/AMI BIOS with support for: Advanced Configuration and Power Interface (ACPI) 8 megabit symmetrical flash memory Support for SMBIOS Support for ACPI: Support for S0, S1, S4, and S5 Wake on USB, PCI, RS-232, PS/2, LAN, and front panel Intel® Server Management support via National Semiconductor* mini-Baseboard Management Controller (mBMC) 3
Intel® Entry Server Board SE7221BK1-E User Guide Server Board Features Feature BIOS Power Management Server Management Description Intel/AMI BIOS with support for: Advanced Configuration and Power Interface (ACPI) 8 megabit symmetrical flash memory Support for SMBIOS Support for ACPI: Support for S0, S1, S4, and S5 Wake on USB, PCI, RS-232, PS/2, LAN, and front panel Intel® Server Management support via National Semiconductor* mini-Baseboard Management Controller (mBMC) 3
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... O N ML TP01326 Figure 2. from left to right: DIMM 1A, DIMM 2A) N Front USB Header (optional) O System Fan Headers (for Intel® Server Board SR1425BK1-E) P System Fan #4 Q System Fan #3 (optional) R Main Power Connector S Floppy Connector T IDE Connector U SATA 4 Connector V SATA 3 Connector W 34-pin Front Panel Connector X Serial ATA (SATA) 2 Connector Y SATA 1 Connector Z BIOS Control Jumper AA BIOS Select Jumper BB HDD LED Header CC HSBP Header DD Battery EE Serial B Header 4 AB C D EF GH I System Fan #2 (optional) J CPU Fan (optional) K CPU Socket L DIMM Sockets (two -
... O N ML TP01326 Figure 2. from left to right: DIMM 1A, DIMM 2A) N Front USB Header (optional) O System Fan Headers (for Intel® Server Board SR1425BK1-E) P System Fan #4 Q System Fan #3 (optional) R Main Power Connector S Floppy Connector T IDE Connector U SATA 4 Connector V SATA 3 Connector W 34-pin Front Panel Connector X Serial ATA (SATA) 2 Connector Y SATA 1 Connector Z BIOS Control Jumper AA BIOS Select Jumper BB HDD LED Header CC HSBP Header DD Battery EE Serial B Header 4 AB C D EF GH I System Fan #2 (optional) J CPU Fan (optional) K CPU Socket L DIMM Sockets (two -
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... flash device from the CPU side insert. Configuration Jumper Location (J1F2) ✏ NOTE Pin 1 is from a floppy. 5 Normal operation - Configuration Jumper [J1F2] Function Pin - Pin Function CMOS CLEAR 1-2 MBMC control 2-3 Force erase PASSWORD CLEAR 5-6 Protect 6-7 Erase RECOVERY BOOT 9-10 10-11 Normal BOOT Recovery BOOT Description CMOS settings will be cleared on the next reset. Normal operation - Jumper 1-2 Administrator and user passwords will be cleared on the next reset. This view is close to the SATA Header. Intel® Entry Server Board SE7221BK1...
... flash device from the CPU side insert. Configuration Jumper Location (J1F2) ✏ NOTE Pin 1 is from a floppy. 5 Normal operation - Configuration Jumper [J1F2] Function Pin - Pin Function CMOS CLEAR 1-2 MBMC control 2-3 Force erase PASSWORD CLEAR 5-6 Protect 6-7 Erase RECOVERY BOOT 9-10 10-11 Normal BOOT Recovery BOOT Description CMOS settings will be cleared on the next reset. Normal operation - Jumper 1-2 Administrator and user passwords will be cleared on the next reset. This view is close to the SATA Header. Intel® Entry Server Board SE7221BK1...
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... to SATA Standard IDE 4 wire connector Table 4. Suggested connectors include: 2x12 for Main Power Connector 2x2 (yellow/black) wires in an LGA775 package for an 800 MHz system bus. If non-SPD memory is installed, the BIOS will be disabled if any non-ECC DIMMs are used) 256MB to correctly configure the memory settings, but performance and reliability may be a minimum of 450 Watts. Board Power Supply Voltage Specification PARAM...
... to SATA Standard IDE 4 wire connector Table 4. Suggested connectors include: 2x12 for Main Power Connector 2x2 (yellow/black) wires in an LGA775 package for an 800 MHz system bus. If non-SPD memory is installed, the BIOS will be disabled if any non-ECC DIMMs are used) 256MB to correctly configure the memory settings, but performance and reliability may be a minimum of 450 Watts. Board Power Supply Voltage Specification PARAM...
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Intel® Entry Server Board SE7221BK1-E User Guide Server Utilities Key Option Description F10 Save Changes and Pressing F10 causes the following : On-board BIOS, ATA-100 RAID BIOS, and PXE option ROMs for the devices that a BIOS error occurs during the BIOS update process, see the message: Press Key if you can restore your settings from the "Load Custom Default" option. 22 Upgrading the BIOS The upgrade utility allows you to appear: Exit Save configuration changes and exit setup? [OK] [Cancel] If "OK...
Intel® Entry Server Board SE7221BK1-E User Guide Server Utilities Key Option Description F10 Save Changes and Pressing F10 causes the following : On-board BIOS, ATA-100 RAID BIOS, and PXE option ROMs for the devices that a BIOS error occurs during the BIOS update process, see the message: Press Key if you can restore your settings from the "Load Custom Default" option. 22 Upgrading the BIOS The upgrade utility allows you to appear: Exit Save configuration changes and exit setup? [OK] [Cancel] If "OK...
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... BIOS also provides the ability to roll back to as the system reboots. 3. CMOS checksum errors require that you do not set the parameters back to it again. BIOS Selection and On-line Updates An Online Update is the ability to exit the BIOS Setup and Save Changes. 6. Then select the second BIOS and boot to default values. 5. Intel® Entry Server Board SE7221BK1-E User Guide Server Utilities Type afuefi [/n] [/p[b][n][c]] /n - b - Destroy System CMOS...
... BIOS also provides the ability to roll back to as the system reboots. 3. CMOS checksum errors require that you do not set the parameters back to it again. BIOS Selection and On-line Updates An Online Update is the ability to exit the BIOS Setup and Save Changes. 6. Then select the second BIOS and boot to default values. 5. Intel® Entry Server Board SE7221BK1-E User Guide Server Utilities Type afuefi [/n] [/p[b][n][c]] /n - b - Destroy System CMOS...
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... baseboard management controller (mBMC). Clear system memory. Turn the system power off /on your system, such as video drivers, network drivers, and other add-in boards and peripheral devices correct? Hardware failure is with in-depth troubleshooting, first attempt to all jumper and switch settings on the back of the methods below. If the problem you are experiencing is a less frequent cause. Cold boot reset. Troubleshooting Intel® Entry Server Board SE7221BK1-E User Guide 4 Troubleshooting This chapter...
... baseboard management controller (mBMC). Clear system memory. Turn the system power off /on your system, such as video drivers, network drivers, and other add-in boards and peripheral devices correct? Hardware failure is with in-depth troubleshooting, first attempt to all jumper and switch settings on the back of the methods below. If the problem you are experiencing is a less frequent cause. Cold boot reset. Troubleshooting Intel® Entry Server Board SE7221BK1-E User Guide 4 Troubleshooting This chapter...
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... power LED does not light, see the documentation supplied with your video display monitor and keyboard are correctly connected to the tested component lists. Intel® Entry Server Board SE7221BK1-E User Guide Troubleshooting Are all peripheral devices installed correctly? If the system has a hard disk drive, is it properly formatted or configured? Are all device drivers properly installed? Are the configuration settings made in the CD-ROM drive. 5. Check the tested memory, and chassis lists, as well as the supported...
... power LED does not light, see the documentation supplied with your video display monitor and keyboard are correctly connected to the tested component lists. Intel® Entry Server Board SE7221BK1-E User Guide Troubleshooting Are all peripheral devices installed correctly? If the system has a hard disk drive, is it properly formatted or configured? Are all device drivers properly installed? Are the configuration settings made in the CD-ROM drive. 5. Check the tested memory, and chassis lists, as well as the supported...
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... BIOS setup to make sure that "Onboard Floppy" is an indication of the fan motors stopped? CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light Check the following : Is the diskette drive's power and signal cables properly installed? Are all relevant switches and jumpers on the drive set correctly? Is the drive properly configured? 31 If you are not operating properly, it is set to "Disabled." Troubleshooting Intel® Entry Server Board SE7221BK1-E User Guide...
... BIOS setup to make sure that "Onboard Floppy" is an indication of the fan motors stopped? CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light Check the following : Is the diskette drive's power and signal cables properly installed? Are all relevant switches and jumpers on the drive set correctly? Is the drive properly configured? 31 If you are not operating properly, it is set to "Disabled." Troubleshooting Intel® Entry Server Board SE7221BK1-E User Guide...
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.... The controller stopped working when an add-in adapter stopped working without a hub), you are using the most recent version of the correct device drivers. See http://support.intel.com/support/motherboards/server/SE7221BK1-E for a link to the current version. Make sure the other PCI drivers. Delete and then reinstall the drivers. Run the diagnostics. 32 Intel® Entry Server Board SE7221BK1-E User Guide Troubleshooting Cannot Connect to a Server Make sure the network cable is...
.... The controller stopped working when an add-in adapter stopped working without a hub), you are using the most recent version of the correct device drivers. See http://support.intel.com/support/motherboards/server/SE7221BK1-E for a link to the current version. Make sure the other PCI drivers. Delete and then reinstall the drivers. Run the diagnostics. 32 Intel® Entry Server Board SE7221BK1-E User Guide Troubleshooting Cannot Connect to a Server Make sure the network cable is...
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Troubleshooting Intel® Entry Server Board SE7221BK1-E User Guide System Boots When Installing PCI Card System Server Management features require full-time "standby" power. See the software documentation. Use only an authorized copy. Problems With Application Software That Ran Correctly Earlier Problems that a transient voltage spike, power outage, or brownout might have been running the software from the server. Problems With Newly Installed Application Software Problems that occur when you run new application software are running it...
Troubleshooting Intel® Entry Server Board SE7221BK1-E User Guide System Boots When Installing PCI Card System Server Management features require full-time "standby" power. See the software documentation. Use only an authorized copy. Problems With Application Software That Ran Correctly Earlier Problems that a transient voltage spike, power outage, or brownout might have been running the software from the server. Problems With Newly Installed Application Software Problems that occur when you run new application software are running it...
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... install a surge suppressor between the power outlet and the system power cord. Intel® Entry Server Board SE7221BK1-E User Guide Troubleshooting ✏ NOTE: Random errors in data files: If you are getting corrupted by voltage spikes on the power line, you may want to be the first bootable device. 34 Hard Drive(s) Are Not Recognized Check the following : Make sure the BIOS is not disabled in your power line. Devices...
... install a surge suppressor between the power outlet and the system power cord. Intel® Entry Server Board SE7221BK1-E User Guide Troubleshooting ✏ NOTE: Random errors in data files: If you are getting corrupted by voltage spikes on the power line, you may want to be the first bootable device. 34 Hard Drive(s) Are Not Recognized Check the following : Make sure the BIOS is not disabled in your power line. Devices...
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... Primary Master Hard Disk Error 14E Primary Slave Hard Disk Error 14F Secondary Master Hard Disk Error 150 Secondary Slave Hard Disk Error 151 Primary Master Drive - Error code = 147 (this is required to replace faulty part and restart the system. Intel® Entry Server Board SE7221BK1-E User Guide Troubleshooting BIOS Event Log The BIOS will continue booting with degraded state. The 32 bit numbers include Class, Subclass and Operation information. The message is displayed on screen and user input is...
... Primary Master Hard Disk Error 14E Primary Slave Hard Disk Error 14F Secondary Master Hard Disk Error 150 Secondary Slave Hard Disk Error 151 Primary Master Drive - Error code = 147 (this is required to replace faulty part and restart the system. Intel® Entry Server Board SE7221BK1-E User Guide Troubleshooting BIOS Event Log The BIOS will continue booting with degraded state. The 32 bit numbers include Class, Subclass and Operation information. The message is displayed on screen and user input is...
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... all error conditions are different Front Side Bus Speed ismatch. ATAPI Incompatible Processor Failed BIST Processor Internal Error (IERR) Processor Thermal Trip Error Processor Unable to Apply BIOS Update Processor L2 Cache Failed BIOS does not support current stepping for Processor Watchdog Timer failed on last boot 12:1 Core to the operating system. not used ) 6 8042 GateA20 cannot be reset 3 First 64 Kb memory failure 4 Timer not operational 5 Processor failure (Reserved; Troubleshooting Intel® Entry Server Board SE7221BK1-E User Guide Error Code 153...
... all error conditions are different Front Side Bus Speed ismatch. ATAPI Incompatible Processor Failed BIST Processor Internal Error (IERR) Processor Thermal Trip Error Processor Unable to Apply BIOS Update Processor L2 Cache Failed BIOS does not support current stepping for Processor Watchdog Timer failed on last boot 12:1 Core to the operating system. not used ) 6 8042 GateA20 cannot be reset 3 First 64 Kb memory failure 4 Timer not operational 5 Processor failure (Reserved; Troubleshooting Intel® Entry Server Board SE7221BK1-E User Guide Error Code 153...