Hardware Maintenance Manual
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...guide 25 Diagnostics using PC-Doctor for DOS . . . . 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . . . 28 Power system checkout...44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 ...Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64...
...guide 25 Diagnostics using PC-Doctor for DOS . . . . 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . . . 28 Power system checkout...44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 ...Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64...
Hardware Maintenance Manual
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... sensor diagnostics failed.Press to continue.Press to the ThinkPad computer. 2. The latest version is using a non-IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is supported on HDD1 (Ultrabay hard 2. System board. 2102 1. Ultrabay™ hard disk drive. Reseat the hard disk ...port replicator if it by this system. System board. 2112 Read error on HDD0 (Main hard disk drive) 1. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Remove the WAN card that the latest HDD firmware is attached to enter SETUP 1. Remove all but the ...
... sensor diagnostics failed.Press to continue.Press to the ThinkPad computer. 2. The latest version is using a non-IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is supported on HDD1 (Ultrabay hard 2. System board. 2102 1. Ultrabay™ hard disk drive. Reseat the hard disk ...port replicator if it by this system. System board. 2112 Read error on HDD0 (Main hard disk drive) 1. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Remove the WAN card that the latest HDD firmware is attached to enter SETUP 1. Remove all but the ...
Hardware Maintenance Manual
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Table 7. Solid state drive v 64 GB, 8 mm high, SATA interface v 80 GB, 8 mm high, SATA interface v 128 GB, 8 mm high, SATA interface Serial Ultrabay Slim device (standard) v DVD ROM drive, 9.5 mm high v DVD/CD-RW combo drive, 9.5 mm high v DVD multi drive, 9.5 mm high v Blu-ray drive, 9.5 mm high ... (PC3-8500) card × 2 v 4-GB DDR3-1067 SDRAM SO-DIMM (PC3-8500) card × 1 Extended memory device v Intel Turbo Memory 2-GB Minicard (some models) 48 ThinkPad T500 and W500 Hardware Maintenance Manual
Table 7. Solid state drive v 64 GB, 8 mm high, SATA interface v 80 GB, 8 mm high, SATA interface v 128 GB, 8 mm high, SATA interface Serial Ultrabay Slim device (standard) v DVD ROM drive, 9.5 mm high v DVD/CD-RW combo drive, 9.5 mm high v DVD multi drive, 9.5 mm high v Blu-ray drive, 9.5 mm high ... (PC3-8500) card × 2 v 4-GB DDR3-1067 SDRAM SO-DIMM (PC3-8500) card × 1 Extended memory device v Intel Turbo Memory 2-GB Minicard (some models) 48 ThinkPad T500 and W500 Hardware Maintenance Manual
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...-ion battery (6 cells) 2.6 Ah v Li-ion battery (9 cells) 2.6 Ah v Ultrabay Slim Li Polymer battery (3 cells) (option) AC adapter v 65-watt type v 90-watt type Preinstalled operating system v Windows XP Professional v Windows Vista® Home Basic (32 bit) v Windows Vista Home Premium (32 bit) v Windows Vista Business (32 bit) v Windows Vista Business (64 bit) v Windows Vista Ultimate (32 bit) ThinkPad T500 and W500 49
...-ion battery (6 cells) 2.6 Ah v Li-ion battery (9 cells) 2.6 Ah v Ultrabay Slim Li Polymer battery (3 cells) (option) AC adapter v 65-watt type v 90-watt type Preinstalled operating system v Windows XP Professional v Windows Vista® Home Basic (32 bit) v Windows Vista Home Premium (32 bit) v Windows Vista Business (32 bit) v Windows Vista Business (64 bit) v Windows Vista Ultimate (32 bit) ThinkPad T500 and W500 49
Hardware Maintenance Manual
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..., or the drive in -use light is charged between 20% to use . Note: Do not move the system while the green drive-in the Serial Ultrabay Slim device. Orange: The battery is on and ready to 80% of the capacity, and being charged. Sudden physical shock could cause drive errors. 7 Power... the capacity, and being transmitted. 4 Num lock Green: The numeric keypad on , do not put the computer into standby mode or turn off the computer. ThinkPad T500 and W500 51
..., or the drive in -use light is charged between 20% to use . Note: Do not move the system while the green drive-in the Serial Ultrabay Slim device. Orange: The battery is on and ready to 80% of the capacity, and being charged. Sudden physical shock could cause drive errors. 7 Power... the capacity, and being transmitted. 4 Num lock Green: The numeric keypad on , do not put the computer into standby mode or turn off the computer. ThinkPad T500 and W500 51
Hardware Maintenance Manual
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... ThinkPad T500 and W500 Hardware Maintenance Manual then the indicator turns off : A Serial Ultrabay Slim device is installed and in the process of being detached. Status indicators (continued) Indicator 11 Serial Ultrabay Slim status Meaning Green: A Serial Ultrabay Slim device is ready to be attached or detached. Note: If you are using Windows 2000, the Serial Ultrabay...
... ThinkPad T500 and W500 Hardware Maintenance Manual then the indicator turns off : A Serial Ultrabay Slim device is installed and in the process of being detached. Status indicators (continued) Indicator 11 Serial Ultrabay Slim status Meaning Green: A Serial Ultrabay Slim device is ready to be attached or detached. Note: If you are using Windows 2000, the Serial Ultrabay...
Hardware Maintenance Manual
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...and change Serial ATA (SATA) setting to Compatibility, and run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. Turn on the computer. Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive. 6. Interactive Tests --> Video Modem daughter card (MDC...is heard this test again. Table 9. ThinkPad T500 and W500 53 FRU tests The following tests in turn on the computer. 3. Diagnostics --> CPU/Coprocessor 2. If the ThinkPad Advanced Dock, the ThinkPad Advanced Mini Dock or the ThinkPad Essential Port Replicator is running. Note: ...
...and change Serial ATA (SATA) setting to Compatibility, and run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. Turn on the computer. Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive. 6. Interactive Tests --> Video Modem daughter card (MDC...is heard this test again. Table 9. ThinkPad T500 and W500 53 FRU tests The following tests in turn on the computer. 3. Diagnostics --> CPU/Coprocessor 2. If the ThinkPad Advanced Dock, the ThinkPad Advanced Mini Dock or the ThinkPad Essential Port Replicator is running. Note: ...
Hardware Maintenance Manual
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In step 2 , pull the lever a little to release the device from the bay. 1 2 3 64 ThinkPad T500 and W500 Hardware Maintenance Manual 1020 Serial Ultrabay Slim device Note: Serial Ultrabay Slim does not accept any of Serial Ultrabay Slim device When you release the switch in step 1 , the lever pops out. Removal steps of the following devices: v Ultrabay Plus™ devices v Ultrabay 2000™ devices v Ultrabay Enhanced devices v Ultrabay Slim devices v Ultrabay devices Table 12.
In step 2 , pull the lever a little to release the device from the bay. 1 2 3 64 ThinkPad T500 and W500 Hardware Maintenance Manual 1020 Serial Ultrabay Slim device Note: Serial Ultrabay Slim does not accept any of Serial Ultrabay Slim device When you release the switch in step 1 , the lever pops out. Removal steps of the following devices: v Ultrabay Plus™ devices v Ultrabay 2000™ devices v Ultrabay Enhanced devices v Ultrabay Slim devices v Ultrabay devices Table 12.
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It must be sure that the Serial Ultrabay Slim device eject lever has not popped out. Table 31. Removal steps of base cover and USB sub card with cable (continued) Attention: Before step 7 , be housed in its position as shown in the figure a . 7 8 a Remove the USB sub card with cable as shown in this figure. 1 1 2 Step 1 Screw (quantity) Color M2 × 3.5 mm, wafer-head, nylon-coated (2) Black Torque 0.189 Nm (1.85 kgfcm) 98 ThinkPad T500 and W500 Hardware Maintenance Manual
It must be sure that the Serial Ultrabay Slim device eject lever has not popped out. Table 31. Removal steps of base cover and USB sub card with cable (continued) Attention: Before step 7 , be housed in its position as shown in the figure a . 7 8 a Remove the USB sub card with cable as shown in this figure. 1 1 2 Step 1 Screw (quantity) Color M2 × 3.5 mm, wafer-head, nylon-coated (2) Black Torque 0.189 Nm (1.85 kgfcm) 98 ThinkPad T500 and W500 Hardware Maintenance Manual
Hardware Maintenance Manual
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...-head, nylon-coated (1) Color Silver Torque 0.189 Nm (1.85 kgfcm) 100 ThinkPad T500 and W500 Hardware Maintenance Manual 1190 Structure frame For access, remove these FRUs, in order: v "1010 Battery pack" on page 63 v "1020 Serial Ultrabay Slim device" on page 64 v "1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or...
...-head, nylon-coated (1) Color Silver Torque 0.189 Nm (1.85 kgfcm) 100 ThinkPad T500 and W500 Hardware Maintenance Manual 1190 Structure frame For access, remove these FRUs, in order: v "1010 Battery pack" on page 63 v "1020 Serial Ultrabay Slim device" on page 64 v "1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or...
Hardware Maintenance Manual
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...on the top side of rough handling. For access, remove these FRUs, in order: v "1010 Battery pack" on page 63 v "1020 Serial Ultrabay Slim device" on page 64 v "1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) and storage converter" on page 65 v... Following components soldered on page 81 v "1130 PCI Express Mini Card for the HDD Active Protection System™ e ICH (I/O Controller Hub) a b e c d 104 ThinkPad T500 and W500 Hardware Maintenance Manual When you service the system board, avoid any kind of the system board are extremely sensitive.
...on the top side of rough handling. For access, remove these FRUs, in order: v "1010 Battery pack" on page 63 v "1020 Serial Ultrabay Slim device" on page 64 v "1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) and storage converter" on page 65 v... Following components soldered on page 81 v "1130 PCI Express Mini Card for the HDD Active Protection System™ e ICH (I/O Controller Hub) a b e c d 104 ThinkPad T500 and W500 Hardware Maintenance Manual When you service the system board, avoid any kind of the system board are extremely sensitive.
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... 4 Stereo speakers 5 RJ-11 (modem) connector 6 Serial Ultrabay Slim status indicator 7 Serial Ultrabay Slim latch 8 Serial Ultrabay Slim device eject lever 9 Serial Ultrabay Slim 10 Fingerprint reader (for some models) 11 TrackPoint pointing ...stick 12 TrackPoint buttons 13 Touch pad buttons 14 Touch pad 15 UltraNav 16 ThinkVantage button 17 Volume control buttons 18 Power switch 12 18 17 4 3 16 14 13 12 15 11 10 4 5 6 7 8 9 ThinkPad T500...
... 4 Stereo speakers 5 RJ-11 (modem) connector 6 Serial Ultrabay Slim status indicator 7 Serial Ultrabay Slim latch 8 Serial Ultrabay Slim device eject lever 9 Serial Ultrabay Slim 10 Fingerprint reader (for some models) 11 TrackPoint pointing ...stick 12 TrackPoint buttons 13 Touch pad buttons 14 Touch pad 15 UltraNav 16 ThinkVantage button 17 Volume control buttons 18 Power switch 12 18 17 4 3 16 14 13 12 15 11 10 4 5 6 7 8 9 ThinkPad T500...
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... States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Plus UltraNav® The following terms are trademarks of the International Business Machines Corporation in the United States, other countries, or both: IBM (used under license) The following terms are...
... States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Plus UltraNav® The following terms are trademarks of the International Business Machines Corporation in the United States, other countries, or both: IBM (used under license) The following terms are...
Service Guide
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... the following Web site: http://www.lenovo.com/register). Carry your computer properly v Before moving your telephone company. Do not connect the modem to notify you are often used in homes, while digital phone lines are using, contact your computer, be opened and used in ...open computer, hold your computer over while the AC adapter is lost or stolen. v On your ThinkPad products with the Serial Ultrabay™ Slim or the Serial Ultrabay Enhanced™. 6 ThinkPad® T500 and W500 Service and Troubleshooting Guide v Wait until you if it by the display. Analog phone...
... the following Web site: http://www.lenovo.com/register). Carry your computer properly v Before moving your telephone company. Do not connect the modem to notify you are often used in homes, while digital phone lines are using, contact your computer, be opened and used in ...open computer, hold your computer over while the AC adapter is lost or stolen. v On your ThinkPad products with the Serial Ultrabay™ Slim or the Serial Ultrabay Enhanced™. 6 ThinkPad® T500 and W500 Service and Troubleshooting Guide v Wait until you if it by the display. Analog phone...
Service Guide
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... to replace your hardware, and apply pressure only where needed on the ThinkPad Advanced Dock. Note: The SDHC card cannot be used on the device. If you forget a supervisor or hard disk password, Lenovo authorized service provider cannot reset it not to or from your external and... removable hard disk or optical drives in sleep (standby) or hibernation mode before the data transfer is complete. Care for the Ultrabay Enhanced of the following actions could damage...
... to replace your hardware, and apply pressure only where needed on the ThinkPad Advanced Dock. Note: The SDHC card cannot be used on the device. If you forget a supervisor or hard disk password, Lenovo authorized service provider cannot reset it not to or from your external and... removable hard disk or optical drives in sleep (standby) or hibernation mode before the data transfer is complete. Care for the Ultrabay Enhanced of the following actions could damage...
Service Guide
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... Help, and run PC-Doctor, do ?sitestyle=lenovo&lndocid=tpad-matrix. To run the program for your computer in the ThinkPad Advanced Dock, the diagnostic program cannot test the ...test and a speed test of the ThinkPad Advanced Dock. 5. Note: If you dock your computer from the Rescue and Recovery workspace in the Ultrabay Enhanced of the drive you can diagnose ... ThinkPad logo comes up the operating system. The Rescue and Recovery workspace opens. 3. 4. If the diagnostic program returns any error messages, call the Customer Support Center for the program. 14 ThinkPad® T500 and...
... Help, and run PC-Doctor, do ?sitestyle=lenovo&lndocid=tpad-matrix. To run the program for your computer in the ThinkPad Advanced Dock, the diagnostic program cannot test the ...test and a speed test of the ThinkPad Advanced Dock. 5. Note: If you dock your computer from the Rescue and Recovery workspace in the Ultrabay Enhanced of the drive you can diagnose ... ThinkPad logo comes up the operating system. The Rescue and Recovery workspace opens. 3. 4. If the diagnostic program returns any error messages, call the Customer Support Center for the program. 14 ThinkPad® T500 and...
Service Guide
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... the drive If you still see the same error message, check the boot sequence, using the BIOS Setup Utility. 18 ThinkPad® T500 and W500 Service and Troubleshooting Guide If you still see the same error message, have the computer serviced. Message 2100: ...Initialization error on HDD0 (Main hard disk drive) 2102: Initialization error on HDD1 (Ultrabay hard disk drive) 2110: Read error on HDD0 (Main hard disk drive) 2112: Read error on HDD1 (Ultrabay...
... the drive If you still see the same error message, check the boot sequence, using the BIOS Setup Utility. 18 ThinkPad® T500 and W500 Service and Troubleshooting Guide If you still see the same error message, have the computer serviced. Message 2100: ...Initialization error on HDD0 (Main hard disk drive) 2102: Initialization error on HDD1 (Ultrabay hard disk drive) 2110: Read error on HDD0 (Main hard disk drive) 2112: Read error on HDD1 (Ultrabay...
Service Guide
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...SSD to another computer. Computers older than yours may not support such a security function. Solution: You can hot-swap an HDD or SSD in the Ultrabay only if no hard disk password has been set a hard disk password with Using Passphrase enabled in the BIOS Setup Utility, and want to use...the HDD or SSD in an older computer: 1. Make sure that the password for the HDD or SSD in the Ultrabay. Problem: You cannot hot-swap the HDD or SSD in the Ultrabay is disabled. Solving computer problems 31 If you have set . Chapter 3. Solution: Your computer supports an enhanced password ...
...SSD to another computer. Computers older than yours may not support such a security function. Solution: You can hot-swap an HDD or SSD in the Ultrabay only if no hard disk password has been set a hard disk password with Using Passphrase enabled in the BIOS Setup Utility, and want to use...the HDD or SSD in an older computer: 1. Make sure that the password for the HDD or SSD in the Ultrabay. Problem: You cannot hot-swap the HDD or SSD in the Ultrabay is disabled. Solving computer problems 31 If you have set . Chapter 3. Solution: Your computer supports an enhanced password ...
Service Guide
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... Setup Troubleshooting Instructions Guide Access Help AC adapter Power cord for AC adapter TrackPoint cap Battery Storage device (HDD or SSD) Ultrabay device Memory Palm rest PCI Express Mini Card for wireless LAN/WiMAX PCI Express Mini Card for your machine type, see "...Intel® Turbo Memory card Keyboard Self-service CRUs X X X X X X X X X Optional-service CRUs X X X X X X X X Online Hardware Maintenance Manual X X X X X X X X X Online Video X X X X X X X X X 68 ThinkPad® T500 and W500 Service and Troubleshooting Guide Note: Use only computer parts provided by...
... Setup Troubleshooting Instructions Guide Access Help AC adapter Power cord for AC adapter TrackPoint cap Battery Storage device (HDD or SSD) Ultrabay device Memory Palm rest PCI Express Mini Card for wireless LAN/WiMAX PCI Express Mini Card for your machine type, see "...Intel® Turbo Memory card Keyboard Self-service CRUs X X X X X X X X X Optional-service CRUs X X X X X X X X Online Hardware Maintenance Manual X X X X X X X X X Online Video X X X X X X X X X 68 ThinkPad® T500 and W500 Service and Troubleshooting Guide Note: Use only computer parts provided by...
Service Guide
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... dynamic random access memory Storage device v 1.8-inch (46 mm) solid state drive or 2.5-inch (64 mm) hard disk drive Display The color display uses TFT technology: v Size: 15.4 inch (391... system properties of your computer. You can do this as follows: Click Start, right-click Computer (in Windows XP, My Computer); then from the pull down menu select Properties. LCD: 1920-by-1200, 1680-by... IEEE 1394 connector v RJ11 Modem connector v RJ45 Ethernet connector v Serial Ultrabay Slim v Docking connector © Copyright Lenovo 2008 69 External monitor: Up to 2560-by -800 - Appendix C.
... dynamic random access memory Storage device v 1.8-inch (46 mm) solid state drive or 2.5-inch (64 mm) hard disk drive Display The color display uses TFT technology: v Size: 15.4 inch (391... system properties of your computer. You can do this as follows: Click Start, right-click Computer (in Windows XP, My Computer); then from the pull down menu select Properties. LCD: 1920-by-1200, 1680-by... IEEE 1394 connector v RJ11 Modem connector v RJ45 Ethernet connector v Serial Ultrabay Slim v Docking connector © Copyright Lenovo 2008 69 External monitor: Up to 2560-by -800 - Appendix C.