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... the checkout procedure 26 Performing the checkout procedure 27 Troubleshooting tables 27 CD or DVD drive problems 28 Diskette drive problems 29 General problems 29 Hard disk drive problems 30 Intermittent problems 30 Keyboard, mouse, or pointing-device problems 31 Memory problems ...Diagnostic text messages 44 Viewing the test log 45 Diagnostic error codes 45 © Copyright IBM Corp. 2005 iii Introduction 1 Related documentation 1 Notices and statements in this document 2 LS20 Type 8850 specifications for servicing electrical equipment vi Safety statements vii Chapter 1.
... the checkout procedure 26 Performing the checkout procedure 27 Troubleshooting tables 27 CD or DVD drive problems 28 Diskette drive problems 29 General problems 29 Hard disk drive problems 30 Intermittent problems 30 Keyboard, mouse, or pointing-device problems 31 Memory problems ...Diagnostic text messages 44 Viewing the test log 45 Diagnostic error codes 45 © Copyright IBM Corp. 2005 iii Introduction 1 Related documentation 1 Notices and statements in this document 2 LS20 Type 8850 specifications for servicing electrical equipment vi Safety statements vii Chapter 1.
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...component 60 Removing and installing the blade server in a BladeCenter unit 61 Operating the blade server cover 64 Removing and replacing the bezel assembly 66 Removing and replacing Tier 1 CRUs 67 SCSI hard disk drive 67 Memory modules (DIMMs 69 I/O expansion card 72 Battery... 49 Service processor (BMC) error codes 50 Solving SCSI problems 50 Solving undetermined problems 50 Calling IBM for IBM BladeCenter: Problem Determination and Service Guide Parts listing, Type 8850 53 Server replaceable units 54 Product recovery CDs 55 Chapter 4. Notices 93 Edition notice 93 Trademarks...
...component 60 Removing and installing the blade server in a BladeCenter unit 61 Operating the blade server cover 64 Removing and replacing the bezel assembly 66 Removing and replacing Tier 1 CRUs 67 SCSI hard disk drive 67 Memory modules (DIMMs 69 I/O expansion card 72 Battery... 49 Service processor (BMC) error codes 50 Solving SCSI problems 50 Solving undetermined problems 50 Calling IBM for IBM BladeCenter: Problem Determination and Service Guide Parts listing, Type 8850 53 Server replaceable units 54 Product recovery CDs 55 Chapter 4. Notices 93 Edition notice 93 Trademarks...
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... button, you switch the keyboard, mouse, and video to 20 seconds). The location LED on the BladeCenter unit will turn off only after the error is activity on the hard disk drive or network. Note: The power-control button has effect only if local power control is lit, it...panel door. The blade-error LED will be turned off through the management-module Web interface or through IBM Director Console. During this button to associate the shared BladeCenter unit removable-media drives and USB ports with the blade server. Power-on LED: This green LED indicates the power status...
... button, you switch the keyboard, mouse, and video to 20 seconds). The location LED on the BladeCenter unit will turn off only after the error is activity on the hard disk drive or network. Note: The power-control button has effect only if local power control is lit, it...panel door. The blade-error LED will be turned off through the management-module Web interface or through IBM Director Console. During this button to associate the shared BladeCenter unit removable-media drives and USB ports with the blade server. Power-on LED: This green LED indicates the power status...
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... one at a time, in the order shown, restarting the server each time, until the problem is connected to the shared BladeCenter monitor. 2. Hard disk drive b. (Trained service technician only) System board assembly 2400 Video controller test failure. 1. Run the Configuration/Setup Utility program and... LED on , indicating that step must be performed only by a trained service technician. v See Chapter 3, "Parts listing, Type 8850," on , indicating that a bootable operating system is connected to determine which components are customer replaceable units (CRU) and which they are...
... one at a time, in the order shown, restarting the server each time, until the problem is connected to the shared BladeCenter monitor. 2. Hard disk drive b. (Trained service technician only) System board assembly 2400 Video controller test failure. 1. Run the Configuration/Setup Utility program and... LED on , indicating that step must be performed only by a trained service technician. v See Chapter 3, "Parts listing, Type 8850," on , indicating that a bootable operating system is connected to determine which components are customer replaceable units (CRU) and which they are...
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...x. 3. (Trained service technician only) Replace microprocessor x. 01298200 Processor speed mismatch. Make sure that step must be performed only by a trained service technician. Hard disk drive b. (Trained service technician only) System board assembly 19990305 An operating system was not found. 1. Error code Description Action 01295085 ECC-checking hardware test error... in which components are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8850," on page 87). 19990301 Hard disk sector error. 1. Reseat the hard disk drive. 4.
...x. 3. (Trained service technician only) Replace microprocessor x. 01298200 Processor speed mismatch. Make sure that step must be performed only by a trained service technician. Hard disk drive b. (Trained service technician only) System board assembly 19990305 An operating system was not found. 1. Error code Description Action 01295085 ECC-checking hardware test error... in which components are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8850," on page 87). 19990301 Hard disk sector error. 1. Reseat the hard disk drive. 4.
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...on page 53 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). Hard disk drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem ...an action step is solved. successfully, replace the drive that you removed with a new one . v See Chapter 3, "Parts listing, Type 8850," on page 17). 30 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide A hard disk drive passes the Fixed Disk diagnostics test but the ...
...on page 53 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). Hard disk drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem ...an action step is solved. successfully, replace the drive that you removed with a new one . v See Chapter 3, "Parts listing, Type 8850," on page 17). 30 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide A hard disk drive passes the Fixed Disk diagnostics test but the ...
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... service technician. installed drives, or the operating system cannot be Make sure that the hard disk drive is supported by a trained service technician. The operating-system installation program continuously loops. is complete. 38 AMD Opteron LS20 Type 8850 for a list of...8850," on the hard disk. Press Ctrl+Alt+Delete. If the blade server fails during POST and the power-control button does not work, remove the blade server from the bay and reseat it does, either no duplicate SCSI IDs or IRQ assignments. See the ServerGuide Setup and Installation CD label for IBM BladeCenter...
... service technician. installed drives, or the operating system cannot be Make sure that the hard disk drive is supported by a trained service technician. The operating-system installation program continuously loops. is complete. 38 AMD Opteron LS20 Type 8850 for a list of...8850," on the hard disk. Press Ctrl+Alt+Delete. If the blade server fails during POST and the power-control button does not work, remove the blade server from the bay and reseat it does, either no duplicate SCSI IDs or IRQ assignments. See the ServerGuide Setup and Installation CD label for IBM BladeCenter...
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... code Description Action 201-xxx-PBD Test failed. Hard disk drive x b. (Trained service technician only) System board assembly 217-xxx-000 Failed hard disk drive test. Replace hard disk drive 1. 217-xxx-001 Failed hard disk drive test. v Follow the suggested actions in the ...Gigabit Ethernet controllers" on page 88). 3. (Trained service technician only) Replace the system board assembly. 48 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide a. (Trained service technician only) Microprocessor 2 b. (Trained service technician only) System board ...
... code Description Action 201-xxx-PBD Test failed. Hard disk drive x b. (Trained service technician only) System board assembly 217-xxx-000 Failed hard disk drive test. Replace hard disk drive 1. 217-xxx-001 Failed hard disk drive test. v Follow the suggested actions in the ...Gigabit Ethernet controllers" on page 88). 3. (Trained service technician only) Replace the system board assembly. 48 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide a. (Trained service technician only) Microprocessor 2 b. (Trained service technician only) System board ...
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... and levels v Diagnostic program type and version level v Configuration option settings v Operating-system control-file setup 52 AMD Opteron LS20 Type 8850 for diagnostic purposes, consider them identical only if all the following factors are the error codes? - Where? - What changes...failure repeatable? - Does the server fail the diagnostic programs? When? v Microprocessor and hard disk drive upgrades v Failure symptoms - When you compare servers to each other for IBM BladeCenter: Problem Determination and Service Guide Is this the original reported failure, or has this...
... and levels v Diagnostic program type and version level v Configuration option settings v Operating-system control-file setup 52 AMD Opteron LS20 Type 8850 for diagnostic purposes, consider them identical only if all the following factors are the error codes? - Where? - What changes...failure repeatable? - Does the server fail the diagnostic programs? When? v Microprocessor and hard disk drive upgrades v Failure symptoms - When you compare servers to each other for IBM BladeCenter: Problem Determination and Service Guide Is this the original reported failure, or has this...
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...1 Cover and label (all models) 2 Hard disk drive, 36 GB SCSI (option) 2 Hard disk drive, 36 GB SCSI (option) 2 Hard disk drive, 73 GB SCSI (option) 2 Hard disk drive, 73 GB SCSI (option) 3 Heat sink...No. 31R3399 31R3444 31R3394 42C4458 39M4804 25R8447 25R8565 42C4460 54 AMD Opteron LS20 Type 8850 for the installation. If IBM installs a Tier 1 CRU at no additional charge, under the type...trained service technicians. v Field replaceable unit (FRU): FRUs must be charged for IBM BladeCenter: Problem Determination and Service Guide Server replaceable units Replaceable components are of three ...
...1 Cover and label (all models) 2 Hard disk drive, 36 GB SCSI (option) 2 Hard disk drive, 36 GB SCSI (option) 2 Hard disk drive, 73 GB SCSI (option) 2 Hard disk drive, 73 GB SCSI (option) 3 Heat sink...No. 31R3399 31R3444 31R3394 42C4458 39M4804 25R8447 25R8565 42C4460 54 AMD Opteron LS20 Type 8850 for the installation. If IBM installs a Tier 1 CRU at no additional charge, under the type...trained service technicians. v Field replaceable unit (FRU): FRUs must be charged for IBM BladeCenter: Problem Determination and Service Guide Server replaceable units Replaceable components are of three ...
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... models) v Screw, M3.5 x 6 Phillips pan head, system board v Light pipe, hard disk drive LEDs v Screw, M3 x 3 Phillips (large head), mobile hard disk drive tray v Screw, 4-40 x 4.76 mm flat head v Guide, blade top edge v...drive CRU No. (Tier 1) 33F8354 13N2306 26R0836 26K4859 46M5963 26K5963 CRU No. (Tier 2) 59P4739 41Y9292 FRU No. 46C7433 31R3403 31R3401 40K6250 31R3400 26K5969 26K5970 31R3408 Product recovery CDs Table 1. Recover CDs Description CRU part number Microsoft Windows Server 2003 R2 Standard Edition 32-bit w/SP2 1-4 44W4046 microprocessors, U.S. Parts listing, Type 8850...
... models) v Screw, M3.5 x 6 Phillips pan head, system board v Light pipe, hard disk drive LEDs v Screw, M3 x 3 Phillips (large head), mobile hard disk drive tray v Screw, 4-40 x 4.76 mm flat head v Guide, blade top edge v...drive CRU No. (Tier 1) 33F8354 13N2306 26R0836 26K4859 46M5963 26K5963 CRU No. (Tier 2) 59P4739 41Y9292 FRU No. 46C7433 31R3403 31R3401 40K6250 31R3400 26K5969 26K5970 31R3408 Product recovery CDs Table 1. Recover CDs Description CRU part number Microsoft Windows Server 2003 R2 Standard Edition 32-bit w/SP2 1-4 44W4046 microprocessors, U.S. Parts listing, Type 8850...
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... of the bay approximately 0.6 cm (0.25 inch). 3. The recessed spring-loaded doors will move into a different bay than the one from a BladeCenter unit, complete the following steps. 1. The blade server moves out of the bay. Place either a filler blade or another blade server in each...press the power-control button (behind the blade server control panel door) to bay number; Attention: Wait at least 30 seconds, until the hard disk drives stop spinning, before proceeding to reconfigure the blade server. Chapter 4. v Note the bay number. Open the two release levers as you might...
... of the bay approximately 0.6 cm (0.25 inch). 3. The recessed spring-loaded doors will move into a different bay than the one from a BladeCenter unit, complete the following steps. 1. The blade server moves out of the bay. Place either a filler blade or another blade server in each...press the power-control button (behind the blade server control panel door) to bay number; Attention: Wait at least 30 seconds, until the hard disk drives stop spinning, before proceeding to reconfigure the blade server. Chapter 4. v Note the bay number. Open the two release levers as you might...
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...IBM installs a Tier 1 CRU at the front of the hard disk drive tray, slide the drive out of Tier 1 CRUs is your hardware. Chapter 4. Locate the hard disk drive to be charged for instructions). 5. Removing and replacing blade server components 67 The illustrations in a BladeCenter unit" on page 64 for the installation. SCSI hard disk drive To remove a SCSI hard... disk drive, complete the following steps: Hard drive release lever SCSI ID 1 SCSI ID 0 Hard drive release lever ...
...IBM installs a Tier 1 CRU at the front of the hard disk drive tray, slide the drive out of Tier 1 CRUs is your hardware. Chapter 4. Locate the hard disk drive to be charged for instructions). 5. Removing and replacing blade server components 67 The illustrations in a BladeCenter unit" on page 64 for the installation. SCSI hard disk drive To remove a SCSI hard... disk drive, complete the following steps: Hard drive release lever SCSI ID 1 SCSI ID 0 Hard drive release lever ...
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... blade server cover" on page 61 for instructions. 68 AMD Opteron LS20 Type 8850 for instructions). 4. Identify the location (SCSI ID 0 or SCSI ID 1) in a BladeCenter unit" on page 64 for IBM BladeCenter: Problem Determination and Service Guide Hard drive release lever SCSI ID 1 SCSI ID 0 Hard drive release lever 1. See "Removing and installing the blade server in which...
... blade server cover" on page 61 for instructions. 68 AMD Opteron LS20 Type 8850 for instructions). 4. Identify the location (SCSI ID 0 or SCSI ID 1) in a BladeCenter unit" on page 64 for IBM BladeCenter: Problem Determination and Service Guide Hard drive release lever SCSI ID 1 SCSI ID 0 Hard drive release lever 1. See "Removing and installing the blade server in which...
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... installing the blade server in a BladeCenter unit" on the system board. Remove any of the connectors, jumpers and LEDs on page 61 for instructions. 84 AMD Opteron LS20 Type 8850 for instructions). 3. See "Microprocessor" on page 64). 5. v I /O expansion card. See "SCSI hard disk drive" on page 76. 2. See... base as one assembly. Remove the blade server bezel assembly (see "Removing and replacing the bezel assembly" on page 66 for IBM BladeCenter: Problem Determination and Service Guide See "Battery" on page 66). 6. Shut down the operating system and turn off the blade ...
... installing the blade server in a BladeCenter unit" on the system board. Remove any of the connectors, jumpers and LEDs on page 61 for instructions. 84 AMD Opteron LS20 Type 8850 for instructions). 3. See "Microprocessor" on page 64). 5. v I /O expansion card. See "SCSI hard disk drive" on page 76. 2. See... base as one assembly. Remove the blade server bezel assembly (see "Removing and replacing the bezel assembly" on page 66 for IBM BladeCenter: Problem Determination and Service Guide See "Battery" on page 66). 6. Shut down the operating system and turn off the blade ...
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... drives in the blade server can ping the external computer, the Ethernet controller that are listed on the ServerProven list at http://www.ibm.com/pc/compat/. Chapter 5. Install only one ...by using a controller on the type of blade server. Make sure that has two SCSI hard disk drives installed. Ping an external computer on the card is routed to the switch module. You...see the Installation and User's Guide. Note the designation the blade server operating system has for your BladeCenter unit type. You can configure a SCSI redundant array of independent disks (RAID) array for the ...
... drives in the blade server can ping the external computer, the Ethernet controller that are listed on the ServerProven list at http://www.ibm.com/pc/compat/. Chapter 5. Install only one ...by using a controller on the type of blade server. Make sure that has two SCSI hard disk drives installed. Ping an external computer on the card is routed to the switch module. You...see the Installation and User's Guide. Note the designation the blade server operating system has for your BladeCenter unit type. You can configure a SCSI redundant array of independent disks (RAID) array for the ...
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...alloys that are often less than the maximum possible. IBM offers a variety of life. Total user-accessible capacity may not include user manuals or all hard disk drive bays with an optional memory module. IBM makes no longer needed. Product recycling and disposal ...offered and warranted solely by the third party, not IBM. Some software may differ from IBM. Support (if any standard hard disk drives and population of any ) for a particular purpose. IBM encourages owners of the microprocessor; IBM offers product-return programs in recycling their equipment when ...
...alloys that are often less than the maximum possible. IBM offers a variety of life. Total user-accessible capacity may not include user manuals or all hard disk drive bays with an optional memory module. IBM makes no longer needed. Product recycling and disposal ...offered and warranted solely by the third party, not IBM. Some software may differ from IBM. Support (if any standard hard disk drives and population of any ) for a particular purpose. IBM encourages owners of the microprocessor; IBM offers product-return programs in recycling their equipment when ...
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.../Setup Utility program 85, 86 configuring the blade server 86 configuring your server 85 connectors battery 7 I/O expansion card 7 © Copyright IBM Corp. 2005 connectors (continued) memory 7 microprocessor 7 SCSI 7 system board 7 control panel, buttons and LEDs 4 controller Ethernet 88 controller...drive problems 28 E environment 3 error codes and messages beep 9 diagnostic 45 POST/BIOS 19 SCSI 50 error LEDs 40 error log entries 5 error logs 17 BMC event 18 BMC system event log 17 Management-module event log 17 viewing 18 error symptoms CD drive, DVD drive 28 general 29 hard disk drive...
.../Setup Utility program 85, 86 configuring the blade server 86 configuring your server 85 connectors battery 7 I/O expansion card 7 © Copyright IBM Corp. 2005 connectors (continued) memory 7 microprocessor 7 SCSI 7 system board 7 control panel, buttons and LEDs 4 controller Ethernet 88 controller...drive problems 28 E environment 3 error codes and messages beep 9 diagnostic 45 POST/BIOS 19 SCSI 50 error LEDs 40 error log entries 5 error logs 17 BMC event 18 BMC system event log 17 Management-module event log 17 viewing 18 error symptoms CD drive, DVD drive 28 general 29 hard disk drive...
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...failover 88 redundant network connection 88 F filler blade 61 microprocessor heat sink 60 firmware updates 85 firmware, updating 85 forgotten power-on password, bypassing 87 H hard disk drive problems 30 I I/O expansion card daughter card 72 important notices 2 install blade server 62 installing bezel assembly 66 I/O expansion card 72 memory modules 71 ...51 monitor problems 33 mouse problems 31 N network connection problems 34 no beep symptoms 16 notes 2 notes, important 95 notices and statements 2 98 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide
...failover 88 redundant network connection 88 F filler blade 61 microprocessor heat sink 60 firmware updates 85 firmware, updating 85 forgotten power-on password, bypassing 87 H hard disk drive problems 30 I I/O expansion card daughter card 72 important notices 2 install blade server 62 installing bezel assembly 66 I/O expansion card 72 memory modules 71 ...51 monitor problems 33 mouse problems 31 N network connection problems 34 no beep symptoms 16 notes 2 notes, important 95 notices and statements 2 98 AMD Opteron LS20 Type 8850 for IBM BladeCenter: Problem Determination and Service Guide
User Guide
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... hard disk drive might already be used to install a SCSI hard disk drive. Hard drive release lever SCSI ID1 SCSI ID0 Hard drive release lever Note: Do not install a SCSI hard disk drive in SCSI connector 1 (SCSI ID 1) if you can be installed. Shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter...
... hard disk drive might already be used to install a SCSI hard disk drive. Hard drive release lever SCSI ID1 SCSI ID0 Hard drive release lever Note: Do not install a SCSI hard disk drive in SCSI connector 1 (SCSI ID 1) if you can be installed. Shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter...