IBM QS21 - BladeCenter - 0792 Support and Manuals
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Service Guide - Page 19
...in the documentation has a number that you solve problems that are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of warranty service that comes with the BladeCenter QS21, error codes and suggested actions. The documentation might occur when installing and using your IBM® BladeCenter®. Replaceable components are not described in the documentation that is...
Service Guide - Page 28
.... The initial user ID and password for the blade server and start the Web-based management and configuration program: 1. For additional information, see the IBM BladeCenter Management Module Command-Line Interface Reference Guide. Follow the instructions that you must be configured as described in theIBM BladeCenter Serial over LAN Setup Guide.
Using Serial over LAN
To...
Service Guide - Page 34
... following steps to restart the server at the same level for updating or ″flashing″ the firmware: online and offline. Shut down the blade server.
16 BladeCenter QS21 Type 0792: Problem Determination and Service Guide IBM provides two basic update options for all of the system firmware are at a time when it is provided through the Open Firmware device tree. The online method...
Service Guide - Page 40
... -r now
22 BladeCenter QS21 Type 0792: Problem Determination and Service Guide Check the system firmware images to the directory containing the firmware image package. 4. Ensure the rtas_flash driver is possible to install the firmware manually: 1. See "Installing the firmware manually" for instructions. The blade server reboots automatically as it . 3. The
update package has a .sh...
Service Guide - Page 42
...appears:
24 BladeCenter QS21 Type 0792: Problem Determination and Service Guide However, you must install a device driver to enable the blade server operating system to address the Ethernet-controller ports. Updating the Ethernet controller firmware
To update the Ethernet controller firmware, you must download an update package from http://www.ibm.com/support/us/en/. This contains specific...
Service Guide - Page 75
... and continues to http://www.ibm.com/support/us/en/. If the blade server now powers on, troubleshoot the option. Try another blade server in the blade server, remove it works, you have a trained service technician replace the system blade assembly. This throttling occurs independent of your BladeCenter
unit v Other product-specific documentation that comes with Advanced Management...
Service Guide - Page 92
...list,
firmware could not detect any error either boot manually from a different source.
74 BladeCenter QS21 Type 0792: Problem Determination and Service Guide
Possibly it has been corrupted by the client application.
Action
Contact your IBM service representative. E4020 (RTAS flash) image corrupted (CRC)
The image for image
Description
The flash update code does not support the...
Service Guide - Page 98
... could indicate a hardware, blade server firmware, or SAS expansion card firmware problem. Remove and reinstall the SAS Expansion Card.
4. The blade firmware was not able to bring the controller to the previous firmware versions. If the problem persists, the blade server may need replacement.
80 BladeCenter QS21 Type 0792: Problem Determination and Service Guide
Power down then remove...
Service Guide - Page 101
...Chapter 5. Check with another blade server(s).
7. Reproduce the blade server Open Firmware environment (firmware version, scripts, configuration variables, hardware configuration etc.) with the documentation at http://www.ibm.com/systems/ bladecenter/support/ to fix the
IEEE 1275) become corrupted.
Table 14. SAS boot errors (continued)
Code Message
Description
Action
E4308
SAS...
Service Guide - Page 104
.../
bladecenter/support/ to read a remote disk. If the error started after a SAS Expansion Card firmware upgrade or a blade server firmware
upgrade, consider a rollback to connectivity, SAS switch(es), 1. Check
with a system administrator before attempting this step.
2. I/O DIMM boot-time errors
These error messages only appear if you have installed optional I /O DIMM boot errors
Code Message...
Service Guide - Page 105
... to avoid compatibility problems.
W2082 Unsupported DIMM type (CAS Latency z instead of type
(not registered type).
″registered″. Chapter 5. Length of 8 lanes.
Replace the DIMM with a DIMM of 5). I /O DIMM boot errors (continued)
E2002 Incompatible DIMM type The DIMM is defective.
I /O DIMM informational messages
Code Message No DIMM. Replace the DIMM with...
Service Guide - Page 141
... system firmware code 59 TEMP image from PERM image 59
recycling and disposal, product 115 reject function, TEMP image 59 removing
battery 44 blade server 31 replacing battery 42
S
SAS error messages 79 supported System Storage 3
SAS expansion card connectors 38 installing 38
serial interface 9 configuring 10
Serial over LAN 9 configuration 10
service processor identifying problems 58
service...
User Guide - Page 6
... BladeCenter 49 Updating the Ethernet controller firmware 50 Using the update package 50 Firmware update steps 51 Blade server Ethernet controller enumeration 52 Finishing the configuration 52
Chapter 6. Using the SMS utility 65 Starting the SMS utility 65 The SMS utility menu 65
Select Language 66 Setup Remote IPL (Initial Program Load 66
iv QS21 Installation and User's Guide Using...
User Guide - Page 22
... BladeCenter QS21 v Install options v Install the operating system v Perform basic troubleshooting of all BladeCenter documentation at http://www.ibm.com/support/us/en/. Each caution and danger statement that appears in the documentation has a number that comes with the server: v Problem Determination and Service Guide
This document is not included in the blade server documentation on the IBM...
User Guide - Page 78
... the blade server," on page 37 v The Problem Determination and Service Guide that comes with the network.
If all the blades cannot communicate with the switch module
Note: For the latest editions of your BladeCenter
unit v Other product-specific documentation that : v The switch modules for the blade server (settings in the
correct BladeCenter bays and are blade server specific...
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