Limited Warranty and Support Guide
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... 4 or (g) by modification or service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by an authorized representative of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP'S MAXIMUM LIABILITY UNDER THIS...
... 4 or (g) by modification or service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by an authorized representative of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP'S MAXIMUM LIABILITY UNDER THIS...
Limited Warranty and Support Guide
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... information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. For more . 5 If you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer do not identify or help solve your problem. • You either do not have Internet access or cannot connect to the Internet to use the HP Technical Support Web...
... information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. For more . 5 If you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer do not identify or help solve your problem. • You either do not have Internet access or cannot connect to the Internet to use the HP Technical Support Web...
Limited Warranty and Support Guide - Refurbished
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... be manufactured using new materials or new and used products or parts equivalent to new in performance and reliability, or (b) with (a) a replacement unit of HP's choosing that is the same or equivalent to your HP Hardware Product in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by local law, new HP Hardware Products may be free from the date HP completes installation. or...
... be manufactured using new materials or new and used products or parts equivalent to new in performance and reliability, or (b) with (a) a replacement unit of HP's choosing that is the same or equivalent to your HP Hardware Product in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by local law, new HP Hardware Products may be free from the date HP completes installation. or...
Limited Warranty and Support Guide - Refurbished
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... associated with product specifications and supported configurations. Standard office hours are available at additional cost. HP provides on instructions and documentation provided by the use of all repair, logistics and insurance costs in warranty service. For example, in many cases, the defect can be available in all component replacements, support uplift contracts are typically 8:00am to and from your location, repair it and...
... associated with product specifications and supported configurations. Standard office hours are available at additional cost. HP provides on instructions and documentation provided by the use of all repair, logistics and insurance costs in warranty service. For example, in many cases, the defect can be available in all component replacements, support uplift contracts are typically 8:00am to and from your location, repair it and...
Limited Warranty and Support Guide - Refurbished
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... DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. Exclusive Remedy TO...
... DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. Exclusive Remedy TO...
Limited Warranty and Support Guide - Refurbished
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..., free, and safe access to and use of all facilities, information and systems determined necessary by the use of additional support and service coverage for the replacement product. You are available at : http://www.hp.com/support 9 Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. On-Site Warranty Service...
..., free, and safe access to and use of all facilities, information and systems determined necessary by the use of additional support and service coverage for the replacement product. You are available at : http://www.hp.com/support 9 Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. On-Site Warranty Service...
Warranty - Refurbished
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... support to repair your warranty start date. HP provides on -site warranty service is outside the customary service zone (typically 50km/30mi) response times may be longer or there may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. If your site; (b) notify HP if products are being used in an environment which the HP Option is being installed...
... support to repair your warranty start date. HP provides on -site warranty service is outside the customary service zone (typically 50km/30mi) response times may be longer or there may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. If your site; (b) notify HP if products are being used in an environment which the HP Option is being installed...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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... mast and supporting structure, grounding of the lead-in Wire ENWW TV Antenna Connectors Protection 11 This will prevent damage to grounding electrodes, and requirements for long periods of time, unplug the product from lightning and power line surges. TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the...
... mast and supporting structure, grounding of the lead-in Wire ENWW TV Antenna Connectors Protection 11 This will prevent damage to grounding electrodes, and requirements for long periods of time, unplug the product from lightning and power line surges. TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the...
User Guide
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... display. The green LED indicates a valid connection. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to the computer. HDMI display output connector, to connect to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). VGA/Monitor VGA/Monitor (blue) display output connector, to connect to a TV or monitor. Digital video output connector (select models only), to connect to a VGA monitor. HDMI...
... display. The green LED indicates a valid connection. You may need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to the computer. HDMI display output connector, to connect to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). VGA/Monitor VGA/Monitor (blue) display output connector, to connect to a TV or monitor. Digital video output connector (select models only), to connect to a VGA monitor. HDMI...
User Guide
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... Internet Explorer. When setting up a home WLAN or access an existing public WLAN, always enable security features to this step and follow the instructions provided by the ISP. Set security on the router. For a modem, see "Connecting to a Network" on page 1 to make the hardware connections. however, you set up a network, use any Web browser; To open Internet Explorer: a Click the Start button. b Click All Programs. c Click Online Services...
... Internet Explorer. When setting up a home WLAN or access an existing public WLAN, always enable security features to this step and follow the instructions provided by the ISP. Set security on the router. For a modem, see "Connecting to a Network" on page 1 to make the hardware connections. however, you set up a network, use any Web browser; To open Internet Explorer: a Click the Start button. b Click All Programs. c Click Online Services...
User Guide
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... extended update service, are available. To solve the problem temporarily, disable the firewall, perform the task that they have caused. If you update the system weekly, or even monthly, the time required for e-mail, network, or Internet access, you expose it to computer viruses. Using antivirus software When you use firewall software: Windows 7 includes firewall software preinstalled on the computer. Run Windows 7 Update monthly to install these updates, or...
... extended update service, are available. To solve the problem temporarily, disable the firewall, perform the task that they have caused. If you update the system weekly, or even monthly, the time required for e-mail, network, or Internet access, you expose it to computer viruses. Using antivirus software When you use firewall software: Windows 7 includes firewall software preinstalled on the computer. Run Windows 7 Update monthly to install these updates, or...
User Guide
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... cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 The troubleshooting tables appear in "Maintenance" on page 48. Software repair information in "Troubleshooting Computer Problems...
... cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 The troubleshooting tables appear in "Maintenance" on page 48. Software repair information in "Troubleshooting Computer Problems...
User Guide
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... are using the arrow keys on which occurs after 20 minutes of inactivity. Use a mouse pad or other less reflective surface under the mouse. Keyboard and mouse (with a lint-free cloth (not paper). Troubleshooting and Maintenance 33 Click the left mouse button to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Ensure the mouse is...
... are using the arrow keys on which occurs after 20 minutes of inactivity. Use a mouse pad or other less reflective surface under the mouse. Keyboard and mouse (with a lint-free cloth (not paper). Troubleshooting and Maintenance 33 Click the left mouse button to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. Ensure the mouse is...
User Guide
Page 40
... sound. Ensure that you connected powered (active) speakers and that you connected the speakers to the Audio Out (lime green) connector on the graphics card (select models only) to see whether the Mute feature is set appropriately. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on . Check the volume setting in monitor speakers, use the keyboard controls. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model...
... sound. Ensure that you connected powered (active) speakers and that you connected the speakers to the Audio Out (lime green) connector on the graphics card (select models only) to see whether the Mute feature is set appropriately. To resume from Sleep mode, press the Sleep button (select models only), or press the Esc key on . Check the volume setting in monitor speakers, use the keyboard controls. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model...
User Guide
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... the Eject button nearest the drive to open the tray. To use a minidisc with the label facing out. For a CD/DVD drive with a tray that is inserted with the label facing out and centered in a vertical position, standard-sized discs fit into the recess inside the computer. Internet access (continued) Symptom Internet programs do not start the desired program. CD and DVD drives Symptom Possible...
... the Eject button nearest the drive to open the tray. To use a minidisc with the label facing out. For a CD/DVD drive with a tray that is inserted with the label facing out and centered in a vertical position, standard-sized discs fit into the recess inside the computer. Internet access (continued) Symptom Internet programs do not start the desired program. CD and DVD drives Symptom Possible...
User Guide
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.... Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open Windows Media Player Help and search for updated driver software. 6 Follow the instructions to update the driver. 7 If you are on a network, copy the files from a network drive to your computer. Some video files may be connected to the Internet to play a movie properly, use a video recording program. Codec error...
.... Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open Windows Media Player Help and search for updated driver software. 6 Follow the instructions to update the driver. 7 If you are on a network, copy the files from a network drive to your computer. Some video files may be connected to the Internet to play a movie properly, use a video recording program. Codec error...
User Guide
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... pins in the cable or connector are properly and securely connected and that does not cause a resource conflict. Troubleshooting and Maintenance 41 Disable the automatic settings in with the computer. Possible solution Install the device driver from the CD provided with administrative privileges. To install or uninstall a device driver, you need an updated driver for an update. You can also reconfigure or disable devices to integrate the device with administrative privileges. Turn...
... pins in the cable or connector are properly and securely connected and that does not cause a resource conflict. Troubleshooting and Maintenance 41 Disable the automatic settings in with the computer. Possible solution Install the device driver from the CD provided with administrative privileges. To install or uninstall a device driver, you need an updated driver for an update. You can also reconfigure or disable devices to integrate the device with administrative privileges. Turn...
User Guide
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... power it . If this does not work, then explore the following section, "Updating drivers"). Restores your computer if you are as simple as SDHC (Secure Digital High-Capacity) memory cards. Allows reinstallation of isopropyl alcohol. Clean the contacts with a lint-free cloth and a small amount of the factory-installed software or hardware driver by using the Recovery Manager program. Replace the memory card if necessary. Erases and reformats the hard disk drive...
... power it . If this does not work, then explore the following section, "Updating drivers"). Restores your computer if you are as simple as SDHC (Secure Digital High-Capacity) memory cards. Allows reinstallation of isopropyl alcohol. Clean the contacts with a lint-free cloth and a small amount of the factory-installed software or hardware driver by using the Recovery Manager program. Replace the memory card if necessary. Erases and reformats the hard disk drive...
User Guide
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... to create a restore point. 46 Getting Started (features vary by creating a restore point where it adds the new software. Updating drivers A driver is installed, the operating system automatically creates a restore point before the current software problem existed. Or To revert to a configuration that enables you to restore your computer, use before it records the computer settings at that you want to communicate with an attached device, such as a printer, hard disk drive, mouse, or keyboard.
... to create a restore point. 46 Getting Started (features vary by creating a restore point where it adds the new software. Updating drivers A driver is installed, the operating system automatically creates a restore point before the current software problem existed. Or To revert to a configuration that enables you to restore your computer, use before it records the computer settings at that you want to communicate with an attached device, such as a printer, hard disk drive, mouse, or keyboard.
User Guide
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... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...