Limited Warranty and Support Guide
Page 11
...chat with qualified online support specialists. • There is free during your computer. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for product information, driver updates, troubleshooting, and much more information about service and support options, both in English..., Spanish (U.S. For more . 5 If you call HP Customer Care, toll-free, by phone, 24 hours a day,...
...chat with qualified online support specialists. • There is free during your computer. HP Total Care HP Total Care provides fast, friendly, and effective expert advice for product information, driver updates, troubleshooting, and much more information about service and support options, both in English..., Spanish (U.S. For more . 5 If you call HP Customer Care, toll-free, by phone, 24 hours a day,...
Limited Warranty and Support Guide - Refurbished
Page 18
... about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you own. • The HP Newsgram, our monthly online magazine packed full of purchase available. Visit us at: http://www.hp.com/go /pse 18 Click the Windows Vista start button...890-6356 Broadband customer service and technical support 1-888-829-8466 http://www.earthlink.net HP Photosmart Essential http://www.hp.com/go /subscribe Where to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem,...
... about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you own. • The HP Newsgram, our monthly online magazine packed full of purchase available. Visit us at: http://www.hp.com/go /pse 18 Click the Windows Vista start button...890-6356 Broadband customer service and technical support 1-888-829-8466 http://www.earthlink.net HP Photosmart Essential http://www.hp.com/go /subscribe Where to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem,...
Limited Warranty and Support Guide - Refurbished
Page 13
... handle your computer. 2 Use the Help and Support Center for all your limited warranty period. Go to: http://register.hp.com Where to : http://www.hp.com/support for fast resolutions. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail...Center, run the hardware diagnostic tools that are preinstalled on your computer's Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at...
... handle your computer. 2 Use the Help and Support Center for all your limited warranty period. Go to: http://register.hp.com Where to : http://www.hp.com/support for fast resolutions. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail...Center, run the hardware diagnostic tools that are preinstalled on your computer's Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at...
Warranty - Refurbished
Page 12
... procedures when moving the computer. be heavy; Go to better handle your computer's Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at ...for help with setting up and using your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. WARNING: The computer may be sure to your needs. For more . 5 If you have a hardware issue, before calling...
... procedures when moving the computer. be heavy; Go to better handle your computer's Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at ...for help with setting up and using your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. WARNING: The computer may be sure to your needs. For more . 5 If you have a hardware issue, before calling...
User Guide
Page 29
... to display the file in Adobe® Acrobat® Reader (which you want , and then do one of the following steps: 1 Go to http://www.hp.com/support in the Help and Support Center. To open the Help and Support Center: Press the Help button (select models only) on your computer... to the Support Web site and search for your computer by using the previous procedure. 2 Click Manuals. 3 Locate the manual you can find links to driver updates, access to save the file, rename the file (retaining the .pdf extension), and then click Save. Getting More Information 25 Here, you want to...
... to display the file in Adobe® Acrobat® Reader (which you want , and then do one of the following steps: 1 Go to http://www.hp.com/support in the Help and Support Center. To open the Help and Support Center: Press the Help button (select models only) on your computer... to the Support Web site and search for your computer by using the previous procedure. 2 Click Manuals. 3 Locate the manual you can find links to driver updates, access to save the file, rename the file (retaining the .pdf extension), and then click Save. Getting More Information 25 Here, you want to...
User Guide
Page 42
...computer and lay the computer down inside the tray, and then press the front of media. For detailed information about restoring and updating drivers, see "Updating drivers" on your ISP, and start the desired program. My minidisc CD is inserted with a vertical drive tray, you must first place... side (select models only) before you want to close it takes too long to open . 3 Select Eject from most computer stores. The driver may be corrupted or outdated. Internet access (continued) Symptom Internet programs do not start . Possible solution Log in the tray. CD and DVD...
...computer and lay the computer down inside the tray, and then press the front of media. For detailed information about restoring and updating drivers, see "Updating drivers" on your ISP, and start the desired program. My minidisc CD is inserted with a vertical drive tray, you must first place... side (select models only) before you want to close it takes too long to open . 3 Select Eject from most computer stores. The driver may be corrupted or outdated. Internet access (continued) Symptom Internet programs do not start . Possible solution Log in the tray. CD and DVD...
User Guide
Page 44
... Device Manager into the Start Search box, and then click Device Manager to open Windows Media Player Help and search for updated driver software. 6 Follow the instructions to update the driver. 7 If you are prompted, restart the computer. 40 Getting Started (features vary by model) Your file may be corrupt or in... Device Manager window. 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for codec.
... Device Manager into the Start Search box, and then click Device Manager to open Windows Media Player Help and search for updated driver software. 6 Follow the instructions to update the driver. 7 If you are prompted, restart the computer. 40 Getting Started (features vary by model) Your file may be corrupt or in... Device Manager window. 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for codec.
User Guide
Page 45
... Down, and then click Switch User. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. To install or uninstall a device driver, you need an updated driver for accepting the changes. Troubleshooting and Maintenance 41 Restart the computer, and follow the...
... Down, and then click Switch User. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. To install or uninstall a device driver, you need an updated driver for accepting the changes. Troubleshooting and Maintenance 41 Restart the computer, and follow the...
User Guide
Page 46
... properly, right-click the device, click Uninstall, and then click OK. 5 Right-click the name of the devices or uninstall an old device driver: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to Shut Down, and then click ...Click the Start button, click the Arrow button next to open or respond. To uninstall the old driver so that is enabled and working properly. 4 If you have removed a hardware device, but the device driver is available, click the Troubleshoot button, and follow the onscreen instructions in a lower power state, ...
... properly, right-click the device, click Uninstall, and then click OK. 5 Right-click the name of the devices or uninstall an old device driver: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to Shut Down, and then click ...Click the Start button, click the Arrow button next to open or respond. To uninstall the old driver so that is enabled and working properly. 4 If you have removed a hardware device, but the device driver is available, click the Troubleshoot button, and follow the onscreen instructions in a lower power state, ...
User Guide
Page 49
... Your computer uses the operating system and installed software programs during normal operation. Some software repairs are experiencing software problems: Updating drivers (see the following methods for dirt or material that was in use before the current software problem existed. If this does not... work, then explore the following section, "Updating drivers"). Erases and reformats the hard disk drive, deleting all data files you may support additional types, such as restarting your computer,...
... Your computer uses the operating system and installed software programs during normal operation. Some software repairs are experiencing software problems: Updating drivers (see the following methods for dirt or material that was in use before the current software problem existed. If this does not... work, then explore the following section, "Updating drivers"). Erases and reformats the hard disk drive, deleting all data files you may support additional types, such as restarting your computer,...
User Guide
Page 50
...restore points: 1 Close all open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. Microsoft System Restore Microsoft Windows 7 includes a feature that time and date. The feature ...and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. If you experience a problem that you want to update or rollback...
...restore points: 1 Close all open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. Microsoft System Restore Microsoft Windows 7 includes a feature that time and date. The feature ...and then click Properties. 3 Click System protection. 4 Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. If you experience a problem that you want to update or rollback...
User Guide
Page 51
... you have finished reinstalling, restart the computer. You must restart the computer after recovering software programs or hardware drivers. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is there. Or check that it (for example, discs or the Internet). NOTE: Do not use the Recovery...
... you have finished reinstalling, restart the computer. You must restart the computer after recovering software programs or hardware drivers. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is there. Or check that it (for example, discs or the Internet). NOTE: Do not use the Recovery...
User Guide
Page 52
... the future. Use System Recovery to wipe your Windows operating system installation clean, restoring it works at peak performance. Also, be sure to check for driver updates for your hardware and new versions of your favorite programs. Sometimes a failing hard disk can fix operating system bugs and improve performance. Before proceeding...
... the future. Use System Recovery to wipe your Windows operating system installation clean, restoring it works at peak performance. Also, be sure to check for driver updates for your hardware and new versions of your favorite programs. Sometimes a failing hard disk can fix operating system bugs and improve performance. Before proceeding...
User Guide
Page 54
... caps and springs. 1 Vacuum between the keys of the following methods to perform a system recovery: Recovery Image - System recovery reinstalls the operating system, programs, and drivers. However, you must choose one of the keyboard and along its edges. 3 Wipe the body of the original factory-shipped software. Run the system recovery...
... caps and springs. 1 Vacuum between the keys of the following methods to perform a system recovery: Recovery Image - System recovery reinstalls the operating system, programs, and drivers. However, you must choose one of the keyboard and along its edges. 3 Wipe the body of the original factory-shipped software. Run the system recovery...
User Guide
Page 55
...verification standard for your computer at any time. Your discs may see error messages such as you create. 4 Through recovery discs purchased from HP Support. You can be rejected. Label each disc as Recording failure when writing disc or Error detected during system startup. 3 Through recovery ... discs you run the program, it resumes where it (for your set . Use DVD+R or DVD-R blank media to http://www.hp.com/support and visit the Software & Driver downloads page for the recovery disc creation process is correct. To purchase recovery discs, go to create your computer.
...verification standard for your computer at any time. Your discs may see error messages such as you create. 4 Through recovery discs purchased from HP Support. You can be rejected. Label each disc as Recording failure when writing disc or Error detected during system startup. 3 Through recovery ... discs you run the program, it resumes where it (for your set . Use DVD+R or DVD-R blank media to http://www.hp.com/support and visit the Software & Driver downloads page for the recovery disc creation process is correct. To purchase recovery discs, go to create your computer.
User Guide
Page 59
.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
User Guide
Page 61
... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
In Home Warranty and Support Guide - 2 Year
Page 9
... an important safety feature. • Plug the power cord in the User Guides folder. The guide is easily accessible at http://www.hp.com/ergo Support Information Don't Forget to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product documentation for... help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information, refer to use ergonomically correct lifting procedures when moving the computer. Go to: http://register...
... an important safety feature. • Plug the power cord in the User Guides folder. The guide is easily accessible at http://www.hp.com/ergo Support Information Don't Forget to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product documentation for... help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more information, refer to use ergonomically correct lifting procedures when moving the computer. Go to: http://register...
Limited Warranty and Support Guide - 2 Year
Page 11
...All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to better handle your computer's Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in ...English, Spanish (U.S. and out-of purchase available. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-...
...All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to better handle your computer's Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in ...English, Spanish (U.S. and out-of purchase available. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-...