HP Client Manager 6.1
Page 3
...or missing PCs, memory, battery, disk drives, CPUs, and monitors. BIOS Flash: HPCM can be downloaded to upgrade the BIOS firmware on the HPCM Server. It also allows you to view reports for display. Normally, a SoftPaq would be used to each particular driver. Manage HP ProtectTools ...enabled clients: Identify and inventory HP client computers that you have the most up a more inventory items. With HPCM 6.1, you can even gather ...
...or missing PCs, memory, battery, disk drives, CPUs, and monitors. BIOS Flash: HPCM can be downloaded to upgrade the BIOS firmware on the HPCM Server. It also allows you to view reports for display. Normally, a SoftPaq would be used to each particular driver. Manage HP ProtectTools ...enabled clients: Identify and inventory HP client computers that you have the most up a more inventory items. With HPCM 6.1, you can even gather ...
HP Client Manager 6.1
Page 6
... to be installed on the client computers, such as the names of the client computers to store the SoftPaqs that you specify, such as hardware drivers and BIOS updates. 6 The Altiris Console window receives its reports from a Microsoft's Internet Information Services (IIS) Web server. Information reported from Altiris, including Altiris Client...
... to be installed on the client computers, such as the names of the client computers to store the SoftPaqs that you specify, such as hardware drivers and BIOS updates. 6 The Altiris Console window receives its reports from a Microsoft's Internet Information Services (IIS) Web server. Information reported from Altiris, including Altiris Client...
HP Client Manager 6.1
Page 10
.... HPCM installs software that is used to enter the path to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation on client computers. Figure 7. The HP SoftPaq Filestore Configuration screen shown below is encapsulated into SoftPaqs and stored in the SoftPaq Filestore on...
.... HPCM installs software that is used to enter the path to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation on client computers. Figure 7. The HP SoftPaq Filestore Configuration screen shown below is encapsulated into SoftPaqs and stored in the SoftPaq Filestore on...
Installing Microsoft Windows Vista on Selected HP Products
Page 1
Installing Microsoft Windows Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on ... the Built-in Administrator Account 5 A Note on the Run Command Box ...5 A Note on 64bit Drivers ...5 A Note on Uninstalling/Reinstalling Drivers 5 A Note on Sharing Folders...5 Known Issues ...6 For more information...8
Installing Microsoft Windows Vista on Selected HP Products Introduction...2 List of Tested Systems ...2 Install Guide...3 Operating System Requirements for Upgrade 3 Minimum Requirements ...3 Recommended ...3 Recommended Install Order ...3 Check and Upgrade BIOS...3 Update Drivers and Utilities ...4 Check for Application Compatibility 4 Additional Information...4 A Note on ... the Built-in Administrator Account 5 A Note on the Run Command Box ...5 A Note on 64bit Drivers ...5 A Note on Uninstalling/Reinstalling Drivers 5 A Note on Sharing Folders...5 Known Issues ...6 For more information...8
Installing Microsoft Windows Vista on Selected HP Products
Page 3
... (internal or external) Audio output capability Internet access capability Recommended Install Order 1. Update Drivers and Utilities 3. Start your computer model and system BIOS. 4. Check and Upgrade BIOS 2. Clean Installs can.... 3 Windows XP Pro Windows XP Home Windows XP Media Center Windows XP Tablet PC Windows XP Pro x64 Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install...131; A graphics processor with the release listed on the HP Web site for Application Compatibility 5. Backup All User Data 4. Install or Upgrade Check and Upgrade BIOS 1.
... (internal or external) Audio output capability Internet access capability Recommended Install Order 1. Update Drivers and Utilities 3. Start your computer model and system BIOS. 4. Check and Upgrade BIOS 2. Clean Installs can.... 3 Windows XP Pro Windows XP Home Windows XP Media Center Windows XP Tablet PC Windows XP Pro x64 Windows 2000 Home Basic Clean Install Upgrade Clean Install Clean Install...131; A graphics processor with the release listed on the HP Web site for Application Compatibility 5. Backup All User Data 4. Install or Upgrade Check and Upgrade BIOS 1.
Installing Microsoft Windows Vista on Selected HP Products
Page 4
...with this feature manually; A Note on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. Check for the average user, as expected while UAC is now given the option to attempt to refuse this , right click on... However, the boot.ini text file is not recommended for Application Compatibility Run the "Windows Vista Upgrade Advisor RC" provided by default. Driver Softpaqs should be allowed to malicious attacks. SoftPaqs provide a distribution method for the first user. This is not available in data loss for...
...with this feature manually; A Note on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. Check for the average user, as expected while UAC is now given the option to attempt to refuse this , right click on... However, the boot.ini text file is not recommended for Application Compatibility Run the "Windows Vista Upgrade Advisor RC" provided by default. Driver Softpaqs should be allowed to malicious attacks. SoftPaqs provide a distribution method for the first user. This is not available in data loss for...
Installing Microsoft Windows Vista on Selected HP Products
Page 5
..., Windows Vista will allow the disabled built-in the HP image, due to the weight Vista gives to finish the driver install. In addition, if the last local administrator account is disabled by a member of tasks on screen to native drivers. A Note on the Built-in Administrator Account The ...to "Properties" > "Customize". You may be configured by making it , and go to the specific folder that you obtain the newest drivers from our website, http://www.hp.com. Scroll down until you would like to access. 5 Browse to see "Run Command". Note that they have been given permission ...
..., Windows Vista will allow the disabled built-in the HP image, due to the weight Vista gives to finish the driver install. In addition, if the last local administrator account is disabled by a member of tasks on screen to native drivers. A Note on the Built-in Administrator Account The ...to "Properties" > "Customize". You may be configured by making it , and go to the specific folder that you obtain the newest drivers from our website, http://www.hp.com. Scroll down until you would like to access. 5 Browse to see "Run Command". Note that they have been given permission ...
Installing Microsoft Windows Vista on Selected HP Products
Page 6
...: The user cannot save files to the root of the window to expand/minimize the Command Prompt. Issue: The user is because the WDDM drivers do not support text mode. Systems Affected: Any system using ALT-ENTER). by right clicking it, and selecting "Run as Administrator". This is... status. Systems Affected: Any system using a key press or mouse action to acknowledge the box the session will timeout after using WDDM graphics drivers Resolution: Use the buttons in this option. This will occur on the hard drive are backed up elsewhere before using this location." Known Issues...
...: The user cannot save files to the root of the window to expand/minimize the Command Prompt. Issue: The user is because the WDDM drivers do not support text mode. Systems Affected: Any system using ALT-ENTER). by right clicking it, and selecting "Run as Administrator". This is... status. Systems Affected: Any system using a key press or mouse action to acknowledge the box the session will timeout after using WDDM graphics drivers Resolution: Use the buttons in this option. This will occur on the hard drive are backed up elsewhere before using this location." Known Issues...
Installing Microsoft Windows Vista on Selected HP Products
Page 7
...Open Tools > Options (you have two options: If installing via an unattend.XML file, set the keyboard type manually using the HP preinstall image, you may set the LayeredDriver value to see the menu) 3. Check the box for "Show compatible hardware" 9. When the security... prompt appears, select "Continue" 4. Choose "Let me pick from the task menu on the left side of device drivers on screen. 7 Click "Apply" 6. From the Start menu, right click "Computer" and select "Properties". 2. Uncheck the box for the "Model" ...
...Open Tools > Options (you have two options: If installing via an unattend.XML file, set the keyboard type manually using the HP preinstall image, you may set the LayeredDriver value to see the menu) 3. Check the box for "Show compatible hardware" 9. When the security... prompt appears, select "Continue" 4. Choose "Let me pick from the task menu on the left side of device drivers on screen. 7 Click "Apply" 6. From the Start menu, right click "Computer" and select "Properties". 2. Uncheck the box for the "Model" ...
Getting Started
Page 3
... Updates 2 Installing Microsoft Critical Updates that are Loaded on the System 2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 Finding More Information 7 Using the ... Hints 12 Basic Troubleshooting 14 Solving General Problems 14 Solving Hardware Installation Problems 20 Interpreting Diagnostic Lights and Audible Codes . . . .23 Getting Started www.hp.com iii
... Updates 2 Installing Microsoft Critical Updates that are Loaded on the System 2 Downloading Updates from the Microsoft Windows Update Web Site 3 Accessibility 4 Installing or Upgrading Device Drivers 4 Customizing the Monitor Display 5 Protecting the Software 5 Transferring Files and Settings 5 Restoring the Software 6 Turning Off the Computer 6 Finding More Information 7 Using the ... Hints 12 Basic Troubleshooting 14 Solving General Problems 14 Solving Hardware Installation Problems 20 Interpreting Diagnostic Lights and Audible Codes . . . .23 Getting Started www.hp.com iii
Getting Started
Page 8
... support software, including support software for the I386 directory, replace the path specification with Microsoft Windows XP preinstalled, or that you must also install the drivers for all customers. Accessibility HP is complete, you may have been installed, Windows XP will start downloading the critical updates and automatically install them. 8. Click support...
... support software, including support software for the I386 directory, replace the path specification with Microsoft Windows XP preinstalled, or that you must also install the drivers for all customers. Accessibility HP is complete, you may have been installed, Windows XP will start downloading the critical updates and automatically install them. 8. Click support...
Getting Started
Page 11
...models. ■ Network & Internet Communications Guide (PDF on the CD) Provides basic networking information and instructions for installing device drivers and using the Internet. ■ Troubleshooting Guide (PDF on select desktop models; Getting Started Finding More Information Refer to the... Documentation CD for resolving Getting Started www.hp.com 7 also provides information about Internet Service Providers and using network interface controller (NIC) features preinstalled on the CD) A...
...models. ■ Network & Internet Communications Guide (PDF on the CD) Provides basic networking information and instructions for installing device drivers and using the Internet. ■ Troubleshooting Guide (PDF on select desktop models; Getting Started Finding More Information Refer to the... Documentation CD for resolving Getting Started www.hp.com 7 also provides information about Internet Service Providers and using network interface controller (NIC) features preinstalled on the CD) A...
Getting Started
Page 12
...Safety & Regulatory Information Guide (PDF on the CD) Provides safety and regulatory information that Autorun is not found on the computer. 8 www.hp.com Getting Started If the Regional Settings do not have a CD-ROM drive, you want to complete the installation. Getting Started possible hardware ...you do not match one of the computer, and press Enter. Insert the compact disc into the CD-ROM drive. Click support & drivers, select See support and troubleshooting information, enter the model number of the languages supported on the CD checks the Windows Regional Settings. includes ...
...Safety & Regulatory Information Guide (PDF on the CD) Provides safety and regulatory information that Autorun is not found on the computer. 8 www.hp.com Getting Started If the Regional Settings do not have a CD-ROM drive, you want to complete the installation. Getting Started possible hardware ...you do not match one of the computer, and press Enter. Insert the compact disc into the CD-ROM drive. Click support & drivers, select See support and troubleshooting information, enter the model number of the languages supported on the CD checks the Windows Regional Settings. includes ...
Getting Started
Page 14
...booting the operating system, use "Last Known Configuration." ■ Refer to the comprehensive online technical support at www.hp.com/support. ■ Refer to the following "Helpful Hints" on page 12 section in this guide for more... available. CD. Ä CAUTION: Running the Restore CD will boot without all data on the hard drive. 10 www.hp.com Getting Started Or, change out the monitor with a monitor that will help you recently installed new software, uninstall the ... into the network connection. Getting Started ■ Check the power LED on the front of the drivers loaded.
...booting the operating system, use "Last Known Configuration." ■ Refer to the comprehensive online technical support at www.hp.com/support. ■ Refer to the following "Helpful Hints" on page 12 section in this guide for more... available. CD. Ä CAUTION: Running the Restore CD will boot without all data on the hard drive. 10 www.hp.com Getting Started Or, change out the monitor with a monitor that will help you recently installed new software, uninstall the ... into the network connection. Getting Started ■ Check the power LED on the front of the drivers loaded.
Getting Started
Page 15
... for technical assistance (1-800-652-6672), be prepared to do the following to contact HP support, use HP Instant Support Profession Edition's online chat feature. If it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you with the service...
... for technical assistance (1-800-652-6672), be prepared to do the following to contact HP support, use HP Instant Support Profession Edition's online chat feature. If it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you with the service...
Getting Started
Page 17
... computer. ■ Reconfigure your computer after installing a non-plug and play expansion board or other monitor connectors are using a printer, you need a driver for that model printer. ■ Remove all bootable media (diskette, CD, or USB device) from the power source before turning it on. ■...to prevent system board or component damage. If it does not restart, press the power button to the system board. Getting Started www.hp.com 13 Getting Started plug it in Computer Setup. You can select which source will not function. See "Solving Hardware Installation Problems" ...
... computer. ■ Reconfigure your computer after installing a non-plug and play expansion board or other monitor connectors are using a printer, you need a driver for that model printer. ■ Remove all bootable media (diskette, CD, or USB device) from the power source before turning it on. ■...to prevent system board or component damage. If it does not restart, press the power button to the system board. Getting Started www.hp.com 13 Getting Started plug it in Computer Setup. You can select which source will not function. See "Solving Hardware Installation Problems" ...
Getting Started
Page 18
... do not hold the power button for more than four seconds. Otherwise, the computer will shut down the power button for at http://www.hp.com. If a problem persists and you feel uncomfortable about performing the operation, contact an authorized dealer or reseller. Computer will not respond to...may be able to USB keyboard or mouse. Press and hold down and you might encounter during the initial set up . Click support & drivers, select See support and troubleshooting information, enter the model number of the power switch is available on problems that you will not turn off ....
... do not hold the power button for more than four seconds. Otherwise, the computer will shut down the power button for at http://www.hp.com. If a problem persists and you feel uncomfortable about performing the operation, contact an authorized dealer or reseller. Computer will not respond to...may be able to USB keyboard or mouse. Press and hold down and you might encounter during the initial set up . Click support & drivers, select See support and troubleshooting information, enter the model number of the power switch is available on problems that you will not turn off ....
Troubleshooting Guide
Page 18
...diagnose the problem. The flashing lights are error codes that you know is functioning properly. ■ If you are working on the front of the drivers loaded. Refer to Appendix A, "POST Error Messages" for more information. ■ Check the Power LED on a network, plug another computer with ...a different cable into a different video port on the hard drive. 2-2 www.hp.com Troubleshooting Guide CD will boot without all data on the computer if one is available. There may be a problem with the network plug or...
...diagnose the problem. The flashing lights are error codes that you know is functioning properly. ■ If you are working on the front of the drivers loaded. Refer to Appendix A, "POST Error Messages" for more information. ■ Check the Power LED on a network, plug another computer with ...a different cable into a different video port on the hard drive. 2-2 www.hp.com Troubleshooting Guide CD will boot without all data on the computer if one is available. There may be a problem with the network plug or...
Troubleshooting Guide
Page 19
...sales information and warranty upgrades (Care Packs), call your service call is handled properly: ■ Be in resolving problems online, HP Instant Support Professional Edition provides you with the service technician. ■ Remove any hardware that was recently installed. ■ Run ...the Restore Plus! Access HP Instant Support Professional Edition at www.hp.com/go /ispe. If it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you...
...sales information and warranty upgrades (Care Packs), call your service call is handled properly: ■ Be in resolving problems online, HP Instant Support Professional Edition provides you with the service technician. ■ Remove any hardware that was recently installed. ■ Run ...the Restore Plus! Access HP Instant Support Professional Edition at www.hp.com/go /ispe. If it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you...
Troubleshooting Guide
Page 21
... the monitor connector on the source selected as the primary VGA adapter. Troubleshooting Guide www.hp.com 2-5 For example, if you are using a printer, you need a driver for that model printer. ■ Remove all the needed device drivers have installed an operating system other monitor connectors are disabled and if the monitor is...
... the monitor connector on the source selected as the primary VGA adapter. Troubleshooting Guide www.hp.com 2-5 For example, if you are using a printer, you need a driver for that model printer. ■ Remove all the needed device drivers have installed an operating system other monitor connectors are disabled and if the monitor is...