HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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dx2100 MT 404569-001 iii Contents 1 Installing the Operating System 1.1 Microsoft Windows XP 1-1 1.1.1 Installing or Upgrading Device Drivers 1-1 1.2 Converting to NTFS 1-2 1.2.1 Windows XP Home and XP Professional 1-2 1.3 HP Software 1-2 2 Setup Utilities and Diagnostics Features 2.1 Power-On Self-Test (POST 2-1 2.2 Computer Setup Utilities 2-2 2.2.1 Using Computer Setup (F10) Utilities 2-2 2.2.2 Computer Setup Menu 2-4 2.3 Recovering the Configuration ...
dx2100 MT 404569-001 iii Contents 1 Installing the Operating System 1.1 Microsoft Windows XP 1-1 1.1.1 Installing or Upgrading Device Drivers 1-1 1.2 Converting to NTFS 1-2 1.2.1 Windows XP Home and XP Professional 1-2 1.3 HP Software 1-2 2 Setup Utilities and Diagnostics Features 2.1 Power-On Self-Test (POST 2-1 2.2 Computer Setup Utilities 2-2 2.2.1 Using Computer Setup (F10) Utilities 2-2 2.2.2 Computer Setup Menu 2-4 2.3 Recovering the Configuration ...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... minutes, depending on , Microsoft Windows is automatically installed. Service Reference Guide, dx2100 MT 404569-001 1-1 When prompted for the device you are installing. The I386 directory and its subdirectories provide the HP- This action points to do not turn off the computer during the installation ...directory on . Ä CAUTION: Do not add optional hardware devices to your computer unless you are directed to the appropriate drivers. 1 Installing the Operating System Depending on the model, Microsoft Windows XP Home or Windows XP Professional is preinstalled on the...
... minutes, depending on , Microsoft Windows is automatically installed. Service Reference Guide, dx2100 MT 404569-001 1-1 When prompted for the device you are installing. The I386 directory and its subdirectories provide the HP- This action points to do not turn off the computer during the installation ...directory on . Ä CAUTION: Do not add optional hardware devices to your computer unless you are directed to the appropriate drivers. 1 Installing the Operating System Depending on the model, Microsoft Windows XP Home or Windows XP Professional is preinstalled on the...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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All other languages, in one of these ways: ■ HP web site at www.hp.com ■ Restore Plus! Certain drivers and utilities are available only in selected languages. When installed, XP will, if necessary, automatically convert a FAT32 drive to NTFS 1.2.1 Windows XP Home and XP ... the latest version of these files, in English and selected other software is user-installed. CD, which is supplied with many Compaq models ✎ Additional HP software may be configured automatically the first time the computer is turned on. Installing the Operating System 1.2 Converting to NTFS...
All other languages, in one of these ways: ■ HP web site at www.hp.com ■ Restore Plus! Certain drivers and utilities are available only in selected languages. When installed, XP will, if necessary, automatically convert a FAT32 drive to NTFS 1.2.1 Windows XP Home and XP ... the latest version of these files, in English and selected other software is user-installed. CD, which is supplied with many Compaq models ✎ Additional HP software may be configured automatically the first time the computer is turned on. Installing the Operating System 1.2 Converting to NTFS...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... established in the Computer Setup (F10) Utility requires that you save the CMOS setting to DOS. 3. Boot to be found at http://www.hp.com under the Software & Driver Downloads for Computer Setup options may vary depending on . Boot to the removable storage device. 2.3.2 Restoring the CMOS 1. Type N:\folder\BIOS.exe SAVE... Features Heading Option Description Save & Exit Setup Allows you to load the custom CMOS setting onto the target system. 2-12 404569-001 Service Reference Guide, dx2100 MT
... established in the Computer Setup (F10) Utility requires that you save the CMOS setting to DOS. 3. Boot to be found at http://www.hp.com under the Software & Driver Downloads for Computer Setup options may vary depending on . Boot to the removable storage device. 2.3.2 Restoring the CMOS 1. Type N:\folder\BIOS.exe SAVE... Features Heading Option Description Save & Exit Setup Allows you to load the custom CMOS setting onto the target system. 2-12 404569-001 Service Reference Guide, dx2100 MT
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...may vary by installing additional software applications after it enters Boot Block recovery mode, complete the following steps: Service Reference Guide, dx2100 MT 404569-001 3-1 The PC Deployment section of a ROM flash failure, for example, if a power failure were to help you select the best deployment ... preinstalled system software image. This is stored in the Computer Setup (F10) utility, you can protect the ROM from the HP driver and support page: http://www.hp.com/support. Ä CAUTION: For maximum ROM protection, be sure to upgrade the BIOS, you need or want to establish...
...may vary by installing additional software applications after it enters Boot Block recovery mode, complete the following steps: Service Reference Guide, dx2100 MT 404569-001 3-1 The PC Deployment section of a ROM flash failure, for example, if a power failure were to help you select the best deployment ... preinstalled system software image. This is stored in the Computer Setup (F10) utility, you can protect the ROM from the HP driver and support page: http://www.hp.com/support. Ä CAUTION: For maximum ROM protection, be sure to upgrade the BIOS, you need or want to establish...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...Supervisor Password and follow the instructions on or restart the computer. Service Reference Guide, dx2100 MT 404569-001 3-3 A network-wide setup password can be used as the computer is...in Windows, click Start > Shut Down > Restart. 2. If you must install corresponding device drivers and utilities to the computer when power is turned on password, even if one has been ... a supervisor password through Computer Setup prevents access to ensure that is different from http://www.hp.com/support. Before exiting, click Save and Exit Setup. 3.3.3 Establishing a User Password Using...
...Supervisor Password and follow the instructions on or restart the computer. Service Reference Guide, dx2100 MT 404569-001 3-3 A network-wide setup password can be used as the computer is...in Windows, click Start > Shut Down > Restart. 2. If you must install corresponding device drivers and utilities to the computer when power is turned on password, even if one has been ... a supervisor password through Computer Setup prevents access to ensure that is different from http://www.hp.com/support. Before exiting, click Save and Exit Setup. 3.3.3 Establishing a User Password Using...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... and transfer them to restore the operating system, software drivers, and/or any personal files that were backed up before replacing the hard drive. Follow the instructions in the drive cage 1. 6. Service Reference Guide, dx2100 MT 404569-001 6-13 To replace the hard drive: 1. Microtower (MT) Chassis 6.8.3 Removing a Hard Drive 1. Prepare the computer for disassembly...
... and transfer them to restore the operating system, software drivers, and/or any personal files that were backed up before replacing the hard drive. Follow the instructions in the drive cage 1. 6. Service Reference Guide, dx2100 MT 404569-001 6-13 To replace the hard drive: 1. Microtower (MT) Chassis 6.8.3 Removing a Hard Drive 1. Prepare the computer for disassembly...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...9632; Is the NIC Remote Wakeup cable (featured on the source selected as a diskette drive. ■ Are all of the necessary device drivers installed? ■ Have all cables for loose or incorrect connections. ■ Reconfigure the computer after installing a non-Plug and Play expansion board...■ Press and hold any key. During boot, the other option, such as the primary VGA adapter. Service Reference Guide, dx2100 MT 404569-001 D-1 D Troubleshooting Without Diagnostics Preliminary Checklist This section describes some models) connected between the NIC and the riser/system board?
...9632; Is the NIC Remote Wakeup cable (featured on the source selected as a diskette drive. ■ Are all of the necessary device drivers installed? ■ Have all cables for loose or incorrect connections. ■ Reconfigure the computer after installing a non-Plug and Play expansion board...■ Press and hold any key. During boot, the other option, such as the primary VGA adapter. Service Reference Guide, dx2100 MT 404569-001 D-1 D Troubleshooting Without Diagnostics Preliminary Checklist This section describes some models) connected between the NIC and the riser/system board?
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... password, power loss, or computer malfunction. Computer date and RTC (real-time clock) time display is not functional. 1. Network driver is loaded and no network connection is experienced. Poor performance is established. Ensure the fans are connected and working properly (some computers..., is not blocked. 2. D-2 404569-001 Service Reference Guide, dx2100 MT Press and hold down and you will lose your data. Disconnect electrical plug from the hard drive to the computer is locked. ...
... password, power loss, or computer malfunction. Computer date and RTC (real-time clock) time display is not functional. 1. Network driver is loaded and no network connection is experienced. Poor performance is established. Ensure the fans are connected and working properly (some computers..., is not blocked. 2. D-2 404569-001 Service Reference Guide, dx2100 MT Press and hold down and you will lose your data. Disconnect electrical plug from the hard drive to the computer is locked. ...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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..., check to start from the diskette drive. 1. If it is not listed, the probable cause is trying to see if the device is a driver problem. Troubleshooting Without Diagnostics Solving Hard Drive Problems (Continued) Problem Cause Drive not found (identified). Loose cable. Run Computer Setup. 2. Run Computer ... entering Setup and selecting Security > Restore Master Boot Record. The system may be incorrect. System is a hardware problem. 3. Service Reference Guide, dx2100 MT 404569-001 D-7 Insert a bootable diskette into the diskette drive and restart the computer. 2.
..., check to start from the diskette drive. 1. If it is not listed, the probable cause is trying to see if the device is a driver problem. Troubleshooting Without Diagnostics Solving Hard Drive Problems (Continued) Problem Cause Drive not found (identified). Loose cable. Run Computer Setup. 2. Run Computer ... entering Setup and selecting Security > Restore Master Boot Record. The system may be incorrect. System is a hardware problem. 3. Service Reference Guide, dx2100 MT 404569-001 D-7 Insert a bootable diskette into the diskette drive and restart the computer. 2.
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...requested resolution. For systems with a graphics card: 1. Adjust the monitor brightness and contrast controls. D-10 404569-001 Service Reference Guide, dx2100 MT Change requested resolution. 1. The brightness and contrast controls are not properly connected. Cables are not set . Monitor needs to be set... card and the monitor. Electronic relays have been activated inside the monitor. Disable monitor energy saver feature. Install the video drivers included in the upgrade kit. Blurry video or requested resolution cannot be activated when the monitor is broken up, rolls, ...
...requested resolution. For systems with a graphics card: 1. Adjust the monitor brightness and contrast controls. D-10 404569-001 Service Reference Guide, dx2100 MT Change requested resolution. 1. The brightness and contrast controls are not properly connected. Cables are not set . Monitor needs to be set... card and the monitor. Electronic relays have been activated inside the monitor. Disable monitor energy saver feature. Install the video drivers included in the upgrade kit. Blurry video or requested resolution cannot be activated when the monitor is broken up, rolls, ...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... the printer by turning it off for the application are on a network, you are not installed. D-14 404569-001 Service Reference Guide, dx2100 MT Printer prints garbled information. Solution Turn the printer on and make sure it back on. 1. Select online. The cables may not be out...Diagnostics Solving Printer Problems Solving Printer Problems Problem Cause Printer will not turn it is not turned on and online. The correct printer driver for one minute, then turn on. Printer memory may have made the connection to the printer. Run printer self-test. Make ...
... the printer by turning it off for the application are on a network, you are not installed. D-14 404569-001 Service Reference Guide, dx2100 MT Printer prints garbled information. Solution Turn the printer on and make sure it back on. 1. Select online. The cables may not be out...Diagnostics Solving Printer Problems Solving Printer Problems Problem Cause Printer will not turn it is not turned on and online. The correct printer driver for one minute, then turn on. Printer memory may have made the connection to the printer. Run printer self-test. Make ...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... manufacturer's Web site. Ensure that both ends of the data cable are not loaded, or driver parameters do not discuss the process of the network controller. 2. The cable is embedded. 1. D-18 404569-001 Service Reference Guide, dx2100 MT Diagnostics reports a failure. Replace the NIC or replace the system board if the NIC is...
... manufacturer's Web site. Ensure that both ends of the data cable are not loaded, or driver parameters do not discuss the process of the network controller. 2. The cable is embedded. 1. D-18 404569-001 Service Reference Guide, dx2100 MT Diagnostics reports a failure. Replace the NIC or replace the system board if the NIC is...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... setup utility reports unprogrammed EEPROM. Under the Computer Setup Advanced menu, change the resource settings for the board. Service Reference Guide, dx2100 MT 404569-001 D-19 The expansion board installed is a network card (NIC) and conflicts with an expansion board. Solution Select the Network...Verify Network Connectivity, that a DHCP Server is present, and that the Remote System Installation Server contains the NIC drivers for this computer. Reinstall the network drivers, using the Restore Plus! Replace the NIC or replace the system board if the NIC is not securely ...
... setup utility reports unprogrammed EEPROM. Under the Computer Setup Advanced menu, change the resource settings for the board. Service Reference Guide, dx2100 MT 404569-001 D-19 The expansion board installed is a network card (NIC) and conflicts with an expansion board. Solution Select the Network...Verify Network Connectivity, that a DHCP Server is present, and that the Remote System Installation Server contains the NIC drivers for this computer. Reinstall the network drivers, using the Restore Plus! Replace the NIC or replace the system board if the NIC is not securely ...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...does not start, read a disc or takes too long to start because it has to start . D-22 404569-001 Service Reference Guide, dx2100 MT Movie may be regionalized for this topic. Slowly pull the tray out from CD-ROM or DVD drive. Troubleshooting Without Diagnostics Solving CD-ROM and... the disc. Solution Run the Computer Setup utility and enable booting to the drive. 2. Try a bootable CD in question. 2. Install correct device driver. See the documentation that came with the DVD drive. Install decoder software. 1. Wait at least 30 seconds to remove or uninstall the device in ...
...does not start, read a disc or takes too long to start because it has to start . D-22 404569-001 Service Reference Guide, dx2100 MT Movie may be regionalized for this topic. Slowly pull the tray out from CD-ROM or DVD drive. Troubleshooting Without Diagnostics Solving CD-ROM and... the disc. Solution Run the Computer Setup utility and enable booting to the drive. 2. Try a bootable CD in question. 2. Install correct device driver. See the documentation that came with the DVD drive. Install decoder software. 1. Wait at least 30 seconds to remove or uninstall the device in ...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... 5-5 clearing password 3-6 cloning tools, software 3-1 CMOS Setup Standard 2-4, 2-5, 2-6, 2-7 Compaq software. See ESD Sservice Reference Guide, dx2100 MT 404569-001 Index-1 See software computer cleaning 5-4 pauses D-2 Computer Setup heading system information 2-4 Standard CMOS Setup 2-4, 2-5, 2-6, 2-7 ...software 3-1 D date and time display D-2 deleting password 3-5 delimiter characters, table 3-6 deployment tools, software 3-1 device drivers installing/upgrading 1-1 obtaining 1-2 disassembly preparation 6-1 disk, cloning 3-1 diskette drive removal and replacement 6-14 drive 3.5" ...
... 5-5 clearing password 3-6 cloning tools, software 3-1 CMOS Setup Standard 2-4, 2-5, 2-6, 2-7 Compaq software. See ESD Sservice Reference Guide, dx2100 MT 404569-001 Index-1 See software computer cleaning 5-4 pauses D-2 Computer Setup heading system information 2-4 Standard CMOS Setup 2-4, 2-5, 2-6, 2-7 ...software 3-1 D date and time display D-2 deleting password 3-5 delimiter characters, table 3-6 deployment tools, software 3-1 device drivers installing/upgrading 1-1 obtaining 1-2 disassembly preparation 6-1 disk, cloning 3-1 diskette drive removal and replacement 6-14 drive 3.5" ...