HP ZBook x2 Support and Manuals
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HP ZBook x2 Videos
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Popular HP ZBook x2 Manual Pages
User Guide - Page 46
... have not added other devices, use the default HP Z Book x2 Display. 7. Open the HP Create Control Panel app. 2.
Select ZBook x2 Pen in Device section. Select All in range of the HP ZBook x2.
NOTE: If you set several use or the re-install of the HP Create Control Panel after the pen is in the Application area to select the executable...
User Guide - Page 50
... the driver version, and then select OK. You may need this path when you are ready to install the update. Follow the on page 40. All other existing settings remain unchanged. To check for updated versions of the path to the location on battery power, docked in the taskbar search box, and then select the HP Support...
User Guide - Page 67
..., select Settings, and then select Update & Security.
2. For more information about computer viruses, access the HP Support Assistant. To protect the computer from Microsoft as soon as you receive an alert. To temporarily resolve the problem, disable the firewall, perform the task that you want to access e-mail, a network, or the Internet, you install on -screen instructions.
User Guide - Page 90
... Disk Cleanup 59 Disk Defragmenter 59 firewall 57 HP 3D DriveGuard 59 software updates, installing 57 sound settings, using 43 speakers connecting 42
speakers, identifying 19 supported discs, recovery 64 Sure Start
using 71 system recovery 65 system restore point
creating 64 system restore point, creating 63
user password 54 using external power 51 using Power...
Maintenance and Service Guide - Page 69
..., troubleshooting lights, and POST error messages on page 63
4.
Resources
HP Resource Tool HP Elite Support
HP Support Center
Subscribers Choice HP Support Forums Service Access Workbench (SAW) (Available for technicians and Business Partners only)
Vendors' web sites
Description
Link
Provides live HP Premium support (available 24/7) to sign up for HP product updates. Replace...
Maintenance and Service Guide - Page 73
... to manually update BIOS and drivers. ● Refer to do a visual inspection of the hardware itself. After installing the device, restart the computer and make it may also enhance system performance. Perform a visual inspection of hardware
It is important to specific BIOS update installation instructions that it is seated properly and all appropriate SoftPaqs for the selected HP models...
Maintenance and Service Guide - Page 80
... errors relating to performing the steps in the removal and replacement chapter for support documentation at a time.
Resetting the computer forces the system to remove/ unplug the battery.
70 Chapter 6 Troubleshooting guide Turn off the power to that device in the computer. Before performing a hard reset, you must disconnect or remove all updated drivers from Microsoft and HP...
Maintenance and Service Guide - Page 84
...)/No Fault
Found (NFF)/No Issue Detected (NID) messages.
74 Chapter 6 Troubleshooting guide This should not be caused by authorized service providers. Update BIOS and drivers on page 68, 8. NOTE: Determine whether a previous service case might be replaced only by a loose connection resulting from the HP Support website (i.e., CA - Test with an internal keyboard, TouchPad, or display. Items...
Maintenance and Service Guide - Page 86
... logo
+ P and set to start the computer.
2. Be sure that will help diagnose the problem.
3. Press the caps lock and/or num lock key. Consulting with HP Service
If further HP support is blank, confirm the display choice by pressing and holding the power button for blinking lights on boards or hardware
76 Chapter 6 Troubleshooting guide Press the...
Maintenance and Service Guide - Page 108
....
98 Chapter 6 Troubleshooting guide Update operating system (OS), graphics/video drivers (Intel/AMD/NVidia, etc). For custom images, HP highly recommends upgrading or installing Windows in UEFI mode (or Legacy disabled) to fully support hybrid graphics and avoid unexpected behaviors (i.e., blue screen error, graphics/ video issues) in the Display section below for specific issues and possible...
Maintenance and Service Guide - Page 115
... on . Test TouchPad controller using www.hp.com or HP Support Assistant. Turn off button (2) -
If updating drivers does not help, try rolling back to default. TouchPad
Troubleshooting steps
1.
Restore BIOS to previous drivers.
9. TouchPad
Items
Procedures
Symptoms Not working properly
Possible causes On/Off enabled, driver, settings.
(1) - Ensure TouchPad On/Off light is...
Maintenance and Service Guide - Page 132
...Start has identified a problem (Manual Recovery Policy Set)
This computer has experienced a problem in locating a valid BIOS image, resulting in a repeating pattern. To avoid the need for this manual recovery step, set to operate in manual mode key sequence. A service event is required to identify the source of the error and take appropriate corrective action. A service event is required...
Maintenance and Service Guide - Page 136
... to see if an updated system BIOS or firmware is available. ● Be sure that any patches are available.
● Try running HP PC Hardware Diagnostics (UEFI). ● Check with the installed version of the debugging tool. Specifics shown are completely connected. ● Confirm that any , is used by Microsoft.
126 Chapter 6 Troubleshooting guide NOTE: Use safe...
Maintenance and Service Guide - Page 168
... plastic parts, service considerations 24 Plastics Kit spare part number 21 POGO pin connector cable removal 45 spare part number 20, 45 pointing device, product description 3 ports HDMI 5 micro USB 15 product description 2
Thunderbolt 5 USB 3.x SuperSpeed with HP Sleep
and Charge 5 USB Type-C power with HP Sleep
and Charge 5 power button 7 power connector 5 power cord
set requirements...
Maintenance and Service Guide - Page 169
... 148
right-side components 5 RTC battery
removal 52 spare part number 21, 52
S Screw Kit, spare part number 23 security cable slot 7, 8 security, product description 3 service considerations
cables 25 connectors 25 plastic parts 24 serviceability, product description 3 setup utility navigating and selecting 135 restoring factory settings 136 slots security cable 7, 8 Smart Card reader slot blank...
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