Limited Warranty and Support Guide
Page 11
...arises, we offer extensive service and support options available 24/7 to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in ...English, Spanish (U.S. Click Start, and then click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to better handle your limited warranty period. HP Total Care HP...
...arises, we offer extensive service and support options available 24/7 to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in ...English, Spanish (U.S. Click Start, and then click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to better handle your limited warranty period. HP Total Care HP...
Limited Warranty and Support Guide - Refurbished
Page 18
... containing notifications about product enhancements, the most recent support alerts, and driver updates specific to : http://www.hp.com/support for help 1 Check the setup poster and product documentation for product information, driver updates, troubleshooting, and much more . 5 If you have not solved... tips, project ideas, and much more . Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. The Help and Support Center provides useful troubleshooting information and includes the following...
... containing notifications about product enhancements, the most recent support alerts, and driver updates specific to : http://www.hp.com/support for help 1 Check the setup poster and product documentation for product information, driver updates, troubleshooting, and much more . 5 If you have not solved... tips, project ideas, and much more . Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. The Help and Support Center provides useful troubleshooting information and includes the following...
User Guide
Page 29
...Center: Press the Help button (select models only) on the computer where you want to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of your model number using the Internet to access the Support Web site... steps: 1 Go to save the file, rename the file (retaining the .pdf extension), and then click Save. Here, you can find links to driver updates, access to display the file in the Limited Warranty and Support Guide, or use the following : Click the title to technical support options, and...
...Center: Press the Help button (select models only) on the computer where you want to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of your model number using the Internet to access the Support Web site... steps: 1 Go to save the file, rename the file (retaining the .pdf extension), and then click Save. Here, you can find links to driver updates, access to display the file in the Limited Warranty and Support Guide, or use the following : Click the title to technical support options, and...
User Guide
Page 42
... Getting Started (features vary by model) My minidisc CD is falling down on page 46. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you suspect a problem with a disc cleaning kit, available from the menu. ...Ensure the disc is installed in a vertical position, standard-sized discs fit into the recess inside the computer. The driver may be corrupted or outdated. For a CD/DVD drive with a tray that is inserted with the label facing out. If you insert...
... Getting Started (features vary by model) My minidisc CD is falling down on page 46. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side (select models only) before you suspect a problem with a disc cleaning kit, available from the menu. ...Ensure the disc is installed in a vertical position, standard-sized discs fit into the recess inside the computer. The driver may be corrupted or outdated. For a CD/DVD drive with a tray that is inserted with the label facing out. If you insert...
User Guide
Page 44
... (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to open Windows Media Player Help and search for Windows Media Player. Your file may be ... Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to update the driver. 7 If you are on a network, copy the files from a network drive to your computer. CD and DVD drives (continued) Symptom Possible ...
... (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to open Windows Media Player Help and search for Windows Media Player. Your file may be ... Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to update the driver. 7 If you are on a network, copy the files from a network drive to your computer. CD and DVD drives (continued) Symptom Possible ...
User Guide
Page 45
... or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in with the computer. Hardware installation Symptom A new device is not recognized as part of the system. A new device does not work. For Hewlett-Packard peripheral devices, visit the HP Web site at...
... or uninstall a device driver, you need an updated driver for the new device, and choose a basic configuration that the pins in with the computer. Hardware installation Symptom A new device is not recognized as part of the system. A new device does not work. For Hewlett-Packard peripheral devices, visit the HP Web site at...
User Guide
Page 46
... by model) Hardware installation (continued) Symptom Possible solution A device does not work after installing a new device. To uninstall the old driver so that is available, click the Troubleshoot button, and follow the onscreen instructions in a lower power state, because the applications running do... not always appear when a device is not working properly. 4 If you have removed a hardware device, but the device driver is enabled and working properly. Software programs and files take longer than expected. The exclamation point means there is automatically running in ...
... by model) Hardware installation (continued) Symptom Possible solution A device does not work after installing a new device. To uninstall the old driver so that is available, click the Troubleshoot button, and follow the onscreen instructions in a lower power state, because the applications running do... not always appear when a device is not working properly. 4 If you have removed a hardware device, but the device driver is enabled and working properly. Software programs and files take longer than expected. The exclamation point means there is automatically running in ...
User Guide
Page 49
...Restore" on page 47) - Clean the contacts with a lint-free cloth and a small amount of the factory-installed software or hardware driver by using the Recovery Manager program. Erases and reformats the hard disk drive, deleting all data files you are as simple as SDHC (Secure...back up again. Allows reinstallation of isopropyl alcohol. Replace the memory card if necessary. Some software repairs are experiencing software problems: Updating drivers (see "System Recovery" on your computer works improperly or stops because of the memory cards for fixing your computer if you have ...
...Restore" on page 47) - Clean the contacts with a lint-free cloth and a small amount of the factory-installed software or hardware driver by using the Recovery Manager program. Erases and reformats the hard disk drive, deleting all data files you are as simple as SDHC (Secure...back up again. Allows reinstallation of isopropyl alcohol. Replace the memory card if necessary. Some software repairs are experiencing software problems: Updating drivers (see "System Recovery" on your computer works improperly or stops because of the memory cards for fixing your computer if you have ...
User Guide
Page 50
...return the computer to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem...). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. NOTE: Always use the system recovery program. Updating drivers A driver is installed, the operating system automatically creates a restore ...
...return the computer to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem...). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. NOTE: Always use the system recovery program. Updating drivers A driver is installed, the operating system automatically creates a restore ...
User Guide
Page 51
... then click Control Panel. You must restart the computer after recovering software programs or hardware drivers. 5 Click Create. 6 Follow the onscreen instructions. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is in the computer box. Reinstall these programs directly from the Recovery Manager. Check whether...
... then click Control Panel. You must restart the computer after recovering software programs or hardware drivers. 5 Click Create. 6 Follow the onscreen instructions. Software program and hardware driver reinstallation If an individual factory-installed software program or hardware driver is in the computer box. Reinstall these programs directly from the Recovery Manager. Check whether...
User Guide
Page 52
... beforehand, saving you perform simple maintenance of your Windows operating system installation clean, restoring it works at peak performance. Also, be sure to check for driver updates for further details. 48 Getting Started (features vary by model) Use System Recovery to ensure that may still get bogged down your hard disk...
... beforehand, saving you perform simple maintenance of your Windows operating system installation clean, restoring it works at peak performance. Also, be sure to check for driver updates for further details. 48 Getting Started (features vary by model) Use System Recovery to ensure that may still get bogged down your hard disk...
User Guide
Page 54
... vents clean by model) Recovery Discs - To maintain efficient air flow, keep the computer and monitor cool. System recovery reinstalls the operating system, programs, and drivers.
... vents clean by model) Recovery Discs - To maintain efficient air flow, keep the computer and monitor cool. System recovery reinstalls the operating system, programs, and drivers.
User Guide
Page 55
... set of recovery discs for example, Recovery 1, Recovery 2). 4 Store the recovery discs in this section to verify that you create. 4 Through recovery discs purchased from HP Support. It is normal that some time to create a set . The number of recovery discs from the Windows 7 Start menu. 2 Through the hard disk drive... use CDs or DVD+RW, DVD-RW, DVD+RW DL, DVD-RW DL, DVD+R DL, or DVD-R DL discs to http://www.hp.com/support and visit the Software & Driver downloads page for the recovery disc creation process is correct. The next time you make the set of discs in the following...
... set of recovery discs for example, Recovery 1, Recovery 2). 4 Store the recovery discs in this section to verify that you create. 4 Through recovery discs purchased from HP Support. It is normal that some time to create a set . The number of recovery discs from the Windows 7 Start menu. 2 Through the hard disk drive... use CDs or DVD+RW, DVD-RW, DVD+RW DL, DVD-RW DL, DVD+R DL, or DVD-R DL discs to http://www.hp.com/support and visit the Software & Driver downloads page for the recovery disc creation process is correct. The next time you make the set of discs in the following...
User Guide
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.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
.../Cable Ant 9 VGA 3 creating a LightScribe disc label 23 CyberLink LabelPrint using to create a LightScribe label 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55
User Guide
Page 61
... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
... remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless...
Limited Warranty and Support Guide - 2 Year
Page 11
...click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Telephone support is obvious damage or a mechanical breakdown with your needs. HP Total Care HP Total Care provides fast, friendly, and effective expert ... your computer's Help and Support Center for fast resolutions. and out-of purchase available. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Go to better...
...click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Telephone support is obvious damage or a mechanical breakdown with your needs. HP Total Care HP Total Care provides fast, friendly, and effective expert ... your computer's Help and Support Center for fast resolutions. and out-of purchase available. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Go to better...
Warranty - Refurbished
Page 11
... preinstalled on your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more. only), and French (Canada only) at : http://subscription.support.hp.com Where to Get Help Follow these steps when you need help: 1 Check the... it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to Register! Registration is free during your limited warranty period. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools...
... preinstalled on your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more. only), and French (Canada only) at : http://subscription.support.hp.com Where to Get Help Follow these steps when you need help: 1 Check the... it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to Register! Registration is free during your limited warranty period. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools...
Getting Started
Page 65
... ...40 HP TouchSmart Clock ...40 Live TV...41 Updating Software ...41 Software Quick Reference Table 41 Remote Control ...43 Using the remote control ...43 Software Troubleshooting and System Recovery 47 Software Troubleshooting ...47 Software repair overview ...47 Updating drivers ...47 ...Microsoft System Restore ...48 Software program and hardware driver reinstallation 48 Creating data backup discs ...49 Creating system recovery discs 49 System Recovery ......
... ...40 HP TouchSmart Clock ...40 Live TV...41 Updating Software ...41 Software Quick Reference Table 41 Remote Control ...43 Using the remote control ...43 Software Troubleshooting and System Recovery 47 Software Troubleshooting ...47 Software repair overview ...47 Updating drivers ...47 ...Microsoft System Restore ...48 Software program and hardware driver reinstallation 48 Creating data backup discs ...49 Creating system recovery discs 49 System Recovery ......
Getting Started
Page 87
...through the internal speakers or added external speakers. NOTE: You cannot use a headset that require a parallel printer connector. NOTE: The HP TouchSmart PC does not support printers that has two connectors. Also, you will need to provide a clean sound. Hibernate mode (select models ... This process takes a little longer than if you must buy a USB parallel printer adapter. Microphones Your HP TouchSmart PC comes with a built-in your environment to download a printer driver that works with Windows 7. You can use the microphone from a distance of Hibernate mode, your system....
...through the internal speakers or added external speakers. NOTE: You cannot use a headset that require a parallel printer connector. NOTE: The HP TouchSmart PC does not support printers that has two connectors. Also, you will need to provide a clean sound. Hibernate mode (select models ... This process takes a little longer than if you must buy a USB parallel printer adapter. Microphones Your HP TouchSmart PC comes with a built-in your environment to download a printer driver that works with Windows 7. You can use the microphone from a distance of Hibernate mode, your system....
Getting Started
Page 108
...links you want to keep available to you on your desktop. Comparison-shop by using the convenient shopping search engine. Get HP software and driver updates. Get important messages from HP. Access PC Health and Security and PC Help tools. 42 User Guide (Features may vary by ... (The YouTube Web site is not available in all countries/regions.) Start a video chat. Send your CD cases. CyberLink PowerDirector HP Advisor Record movie files to create VCDs and DVDs that you can : (continued) CyberLink YouCam Capture and edit webcam video and ...
...links you want to keep available to you on your desktop. Comparison-shop by using the convenient shopping search engine. Get HP software and driver updates. Get important messages from HP. Access PC Health and Security and PC Help tools. 42 User Guide (Features may vary by ... (The YouTube Web site is not available in all countries/regions.) Start a video chat. Send your CD cases. CyberLink PowerDirector HP Advisor Record movie files to create VCDs and DVDs that you can : (continued) CyberLink YouCam Capture and edit webcam video and ...