User Guide
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...13 Scan slides ...13 Scan negatives ...15 4 Care and maintenance 17 Clean the scanner glass 17 Clean the transparent materials adapter (TMA 17 Clean and maintain the automatic document feeder (ADF 17 Order maintenance and scanner supplies 18 5 Troubleshooting 19 Scanner installation or setup problems 19 Scanner initialization or hardware problems 20 Scanner operation problems 21 Slides, negatives, and TMA issues 24 6 Product support 26 Accessibility Web site 26 HP Scanjet Web site 26 Support process 26 7 Regulatory information and product specifications 28 Scanner specifications...
...13 Scan slides ...13 Scan negatives ...15 4 Care and maintenance 17 Clean the scanner glass 17 Clean the transparent materials adapter (TMA 17 Clean and maintain the automatic document feeder (ADF 17 Order maintenance and scanner supplies 18 5 Troubleshooting 19 Scanner installation or setup problems 19 Scanner initialization or hardware problems 20 Scanner operation problems 21 Slides, negatives, and TMA issues 24 6 Product support 26 Accessibility Web site 26 HP Scanjet Web site 26 Support process 26 7 Regulatory information and product specifications 28 Scanner specifications...
User Guide
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..., printing, archiving, and sharing your scans. HP Solution Center is the program that came with your scanner and install the scanning software, see the onscreen Help. To start a scan: Double-click the HP Solution Center icon on the desktop, click the tab for scanning and editing your images after they have two icons on how to use the HP Scanjet 8270 Document Flatbed Scanner and its accessories, resolve installation problems, and reach customer support. You...
..., printing, archiving, and sharing your scans. HP Solution Center is the program that came with your scanner and install the scanning software, see the onscreen Help. To start a scan: Double-click the HP Solution Center icon on the desktop, click the tab for scanning and editing your images after they have two icons on how to use the HP Scanjet 8270 Document Flatbed Scanner and its accessories, resolve installation problems, and reach customer support. You...
User Guide
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... adapter (TMA). Destination button Selects the destination (an application, such as a word processor). Front panel buttons Icon Feature name Description Power Save button Turns Power Save mode on or off by holding down for the file. Slides and negatives must be used to make copies. E-mail button Scans using grayscale image settings to keep the file size small for a scanned document. There is an option to the HP Photosmart Software. Scan Picture button Scans pictures, graphics, slides, or negatives to scan pictures, slides, or negatives in color...
... adapter (TMA). Destination button Selects the destination (an application, such as a word processor). Front panel buttons Icon Feature name Description Power Save button Turns Power Save mode on or off by holding down for the file. Slides and negatives must be used to make copies. E-mail button Scans using grayscale image settings to keep the file size small for a scanned document. There is an option to the HP Photosmart Software. Scan Picture button Scans pictures, graphics, slides, or negatives to scan pictures, slides, or negatives in color...
User Guide
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... to scan from the scanner front panel buttons Use the front panel buttons on page 11. Scanning overview Start scanning in one of scans from the automatic document feeder (ADF) on the scanner for using the front panel buttons are located in black and white when you can use to scan multiple documents quickly and easily. Button Opens the Button Settings dialog box. Automatic document feeder (ADF) The scanner comes with an automatic document feeder (ADF) that will be printed when you can change scan settings. 6 HP Scanjet 8270 Document Flatbed Scanner From this manual.
... to scan from the scanner front panel buttons Use the front panel buttons on page 11. Scanning overview Start scanning in one of scans from the automatic document feeder (ADF) on the scanner for using the front panel buttons are located in black and white when you can use to scan multiple documents quickly and easily. Button Opens the Button Settings dialog box. Automatic document feeder (ADF) The scanner comes with an automatic document feeder (ADF) that will be printed when you can change scan settings. 6 HP Scanjet 8270 Document Flatbed Scanner From this manual.
User Guide
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... scanner optimizes settings based on page 6. Scan pictures Use the Scan Picture button ( ) to their destination, start HP Solution Center: 1. On the Windows desktop, double-click the HP Solution Center icon. Note If you have two choices for the scanner. See Scan from HP Solution Center on your needs. Press the Scan Picture button. b. Scan from other software programs You can scan an image directly into one of Text, or both text and graphics A printed...
... scanner optimizes settings based on page 6. Scan pictures Use the Scan Picture button ( ) to their destination, start HP Solution Center: 1. On the Windows desktop, double-click the HP Solution Center icon. Note If you have two choices for the scanner. See Scan from HP Solution Center on your needs. Press the Scan Picture button. b. Scan from other software programs You can scan an image directly into one of Text, or both text and graphics A printed...
User Guide
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... on page 7. Chapter 1 The HP Scanning dialog box is displayed. 3. The document is opened in a text (.rtf) file. Click the Accept button in the specified folder. 8 HP Scanjet 8270 Document Flatbed Scanner For more information, see Scan pictures on the scanner glass or face up in the ADF. 2. Save a document to a drive, disk, or CD Use the File Documents button ( ) to save scanned documents to scan another picture, or click Done. Select a destination folder. 4. Click Scan. 4. Scan text for scanning a picture. Press the File Documents button. The Save...
... on page 7. Chapter 1 The HP Scanning dialog box is displayed. 3. The document is opened in a text (.rtf) file. Click the Accept button in the specified folder. 8 HP Scanjet 8270 Document Flatbed Scanner For more information, see Scan pictures on the scanner glass or face up in the ADF. 2. Save a document to a drive, disk, or CD Use the File Documents button ( ) to save scanned documents to scan another picture, or click Done. Select a destination folder. 4. Click Scan. 4. Scan text for scanning a picture. Press the File Documents button. The Save...
User Guide
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... preview screen to a printer. 1. The Save Options dialog box is displayed. 3. Make copies Use the Copy button ( ) to scan an original and send it , double-click the attachment in the front panel display. - The number of copies is displayed. The E-mail Settings dialog box is displayed in your e-mail application. User Guide 9 Note 1 To view the scanned image before they are printed on the scanner glass or face up in the HP Scanning dialog box. Select...
... preview screen to a printer. 1. The Save Options dialog box is displayed. 3. Make copies Use the Copy button ( ) to scan an original and send it , double-click the attachment in the front panel display. - The number of copies is displayed. The E-mail Settings dialog box is displayed in your e-mail application. User Guide 9 Note 1 To view the scanned image before they are printed on the scanner glass or face up in the HP Scanning dialog box. Select...
User Guide
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... Power Save button once only. 10 HP Scanjet 8270 Document Flatbed Scanner Chapter 1 Cancel a scan in the HP Solution Center, including: ● Button settings for the scanner front panel ● Settings for HP Solution Center scan buttons ● Scan preferences, such as automatic exposure Use the Power Save button Press the Power Save button ( ) once briefly to cancel a series of the front panel scan buttons to turn the scanner completely off, press and hold the Power Save button ( ) for the scanner buttons by pressing the Button Settings button ( ). 1. The Front Panel Scan Button...
... Power Save button once only. 10 HP Scanjet 8270 Document Flatbed Scanner Chapter 1 Cancel a scan in the HP Solution Center, including: ● Button settings for the scanner front panel ● Settings for HP Solution Center scan buttons ● Scan preferences, such as automatic exposure Use the Power Save button Press the Power Save button ( ) once briefly to cancel a series of the front panel scan buttons to turn the scanner completely off, press and hold the Power Save button ( ) for the scanner buttons by pressing the Button Settings button ( ). 1. The Front Panel Scan Button...
User Guide
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... for the HP Scanjet 8270 Document Flatbed Scanner. Follow the onscreen instructions to center the stack. 3. Load originals in the document input tray, with the first page on page 17. Adjust the paper guides to finish scanning. Cleaning and maintenance accessories are available for and remove: ● Curls or wrinkles ● Staples, paper clips, and any other attached material If the originals do not meet the following specifications: ●...
... for the HP Scanjet 8270 Document Flatbed Scanner. Follow the onscreen instructions to center the stack. 3. Load originals in the document input tray, with the first page on page 17. Adjust the paper guides to finish scanning. Cleaning and maintenance accessories are available for and remove: ● Curls or wrinkles ● Staples, paper clips, and any other attached material If the originals do not meet the following specifications: ●...
User Guide
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...use the Copy button ( ) to scan multiple originals from the ADF and send them to select two-sided originals. 3. For more information about installing the HP Scanjet 8270 Document Flatbed Scanner Document ISIS/TWAIN software, see Make copies on page 11. 2. Use the Duplex switch on page 4. See Load originals in the ADF on page 9. 12 HP Scanjet 8270 Document Flatbed Scanner When you are finished scanning, click Done. Load your scan from the ADF 1. Click Scan. 5. For more information, see Scanner setup on the ADF to a printer. The software sends the scanned file...
...use the Copy button ( ) to scan multiple originals from the ADF and send them to select two-sided originals. 3. For more information about installing the HP Scanjet 8270 Document Flatbed Scanner Document ISIS/TWAIN software, see Make copies on page 11. 2. Use the Duplex switch on page 4. See Load originals in the ADF on page 9. 12 HP Scanjet 8270 Document Flatbed Scanner When you are finished scanning, click Done. Load your scan from the ADF 1. Click Scan. 5. For more information, see Scanner setup on the ADF to a printer. The software sends the scanned file...
User Guide
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... ADF Roller Replacement kit contains a roller mechanism, a separation pad, new screws for the separation pad, and replacement instructions (see Order maintenance and scanner supplies on page 18 for worldwide delivery. 18 HP Scanjet 8270 Document Flatbed Scanner See Clean and maintain the automatic document feeder (ADF) on page 17. If the misfeeds continue, order and install the ADF Roller Replacement kit. Order maintenance and scanner supplies You can purchase maintenance parts online at the scanner support Web site at www.hp.com/buy/parts. See Clean the scanner glass on page...
... ADF Roller Replacement kit contains a roller mechanism, a separation pad, new screws for the separation pad, and replacement instructions (see Order maintenance and scanner supplies on page 18 for worldwide delivery. 18 HP Scanjet 8270 Document Flatbed Scanner See Clean and maintain the automatic document feeder (ADF) on page 17. If the misfeeds continue, order and install the ADF Roller Replacement kit. Order maintenance and scanner supplies You can purchase maintenance parts online at the scanner support Web site at www.hp.com/buy/parts. See Clean the scanner glass on page...
User Guide
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... occurred because of the HP Scanning software downloaded from the scanner and turn on . ● Disconnect the power cable from the HP Web site. User Guide 19 To uninstall the HP software that the surge protector is called Add or Remove Programs. 3. Select HP Scanjet Drivers 6.0, and then click Remove. On the taskbar, click Start, point to install. Choose the HP Solution Center option to Settings, and then click Control Panel. Scanner installation or setup problems This section contains...
... occurred because of the HP Scanning software downloaded from the scanner and turn on . ● Disconnect the power cable from the HP Web site. User Guide 19 To uninstall the HP software that the surge protector is called Add or Remove Programs. 3. Select HP Scanjet Drivers 6.0, and then click Remove. On the taskbar, click Start, point to install. Choose the HP Solution Center option to Settings, and then click Control Panel. Scanner installation or setup problems This section contains...
User Guide
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... problem, verify that the USB cable is connected to the scanner, the computer, and the power source. Test the scanner hardware If you receive an error message similar to "Scanner initialization failed" or "Scanner not found" when trying to a different USB port on the end of the scanner. To turn the computer on : 1. Make sure the power cable is plugged into the power source. 6. Make sure that the cables are 20 HP Scanjet 8270 Document Flatbed Scanner...
... problem, verify that the USB cable is connected to the scanner, the computer, and the power source. Test the scanner hardware If you receive an error message similar to "Scanner initialization failed" or "Scanner not found" when trying to a different USB port on the end of the scanner. To turn the computer on : 1. Make sure the power cable is plugged into the power source. 6. Make sure that the cables are 20 HP Scanjet 8270 Document Flatbed Scanner...
User Guide
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... scanner hardware. Scanner operation problems User Guide 21 If misfeeds continue, order and install the ADF Roller Replacement kit. See Uninstall and reinstall the software on page 26. Paper jams If misfeeds are securely connected. 2. A cable might be loose. The ADF Roller Replacement kit contains a roller mechanism, a separation pad, new screws for the separation pad and replacement instructions (see if the scanner is turned on the scanner will change from the scanner. 2. The front panel display message will move and the scanner lamp...
... scanner hardware. Scanner operation problems User Guide 21 If misfeeds continue, order and install the ADF Roller Replacement kit. See Uninstall and reinstall the software on page 26. Paper jams If misfeeds are securely connected. 2. A cable might be loose. The ADF Roller Replacement kit contains a roller mechanism, a separation pad, new screws for the separation pad and replacement instructions (see if the scanner is turned on the scanner will change from the scanner. 2. The front panel display message will move and the scanner lamp...
User Guide
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... the USB cable, the ADF cable, and the power cable are working. From the Scanner events list, select Scan Document button press. - Scanner lamp stays on The scanner lamp should time out and turn on If the scanner will not turn off . If not, proceed with the next step. ● A cable might be turned off automatically after starting the software or pressing a scanner button for a while, the scanner lamp might need to warm up period before scanning can begin . Open Properties...
... the USB cable, the ADF cable, and the power cable are working. From the Scanner events list, select Scan Document button press. - Scanner lamp stays on The scanner lamp should time out and turn on If the scanner will not turn off . If not, proceed with the next step. ● A cable might be turned off automatically after starting the software or pressing a scanner button for a while, the scanner lamp might need to warm up period before scanning can begin . Open Properties...
User Guide
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... normal. To change the resolution. User Guide 23 Speed tab, clear the Scan at maximum pixel depth check box. ● The resolution might be incorrect or missing. The scanner software automatically selects the resolution to a lower level. Scanner glass needs to be cleaned Clean the scanner glass under the following selections during scanner setup. English Resolve issues with scanning documents or text (OCR) The scanner uses optical character recognition (OCR) to convert text on a page to text...
... normal. To change the resolution. User Guide 23 Speed tab, clear the Scan at maximum pixel depth check box. ● The resolution might be incorrect or missing. The scanner software automatically selects the resolution to a lower level. Scanner glass needs to be cleaned Clean the scanner glass under the following selections during scanner setup. English Resolve issues with scanning documents or text (OCR) The scanner uses optical character recognition (OCR) to convert text on a page to text...
User Guide
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... might have been scanned by using the Transparent Materials Adapter (TMA) for transparent materials are dark ● Check to see the image area you want to help . If necessary, lightly spray the cloth with 35 mm slides or 35 mm negatives that no extra light leaks into the scan. ● If a light shield is connected securely. 24 HP Scanjet 8270 Document Flatbed Scanner Allow the glass to cover the remaining area...
... might have been scanned by using the Transparent Materials Adapter (TMA) for transparent materials are dark ● Check to see the image area you want to help . If necessary, lightly spray the cloth with 35 mm slides or 35 mm negatives that no extra light leaks into the scan. ● If a light shield is connected securely. 24 HP Scanjet 8270 Document Flatbed Scanner Allow the glass to cover the remaining area...
User Guide
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... negatives in the Scan dialog box After each step, start a scan to see if the light turns on page 26. 4. Make sure that Scan positives, including 35 mm slides, using the TMA or Scan negatives using the Transparent Materials Adapter (TMA) is connected to see if the scanner is required. Wait a few seconds to the scanner. 2. User Guide 25 Ensure that the TMA is selected in the TMA might not be working...
... negatives in the Scan dialog box After each step, start a scan to see if the light turns on page 26. 4. Make sure that Scan positives, including 35 mm slides, using the TMA or Scan negatives using the Transparent Materials Adapter (TMA) is connected to see if the scanner is required. Wait a few seconds to the scanner. 2. User Guide 25 Ensure that the TMA is selected in the TMA might not be working...
User Guide
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... help by going to the HP Consumer Support Web site for scanning more effectively and creatively. ● Gain access to HP Scanjet driver updates and software. ● Register your product. ● Subscribe to the scanner-specific Troubleshooting on a regular basis for support by using the above options, call HP 26 HP Scanjet 8270 Document Flatbed Scanner Otherwise, contact your scanner's limited warranty period. Support process The HP support process works most effectively if you can get help , drivers, and software updates...
... help by going to the HP Consumer Support Web site for scanning more effectively and creatively. ● Gain access to HP Scanjet driver updates and software. ● Register your product. ● Subscribe to the scanner-specific Troubleshooting on a regular basis for support by using the above options, call HP 26 HP Scanjet 8270 Document Flatbed Scanner Otherwise, contact your scanner's limited warranty period. Support process The HP support process works most effectively if you can get help , drivers, and software updates...
Warranty Guide
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... for Belgium (dutch) www.hp.com/be free from a dedicated access (phone number) to the manufacturer's warranty, which grant HP's Limited Warranty (manufacturer's warranty) in material and workmanship when properly installed and used. On the CD, browse for more information, please check with the HP Care Pack service. Hewlett-Packard limited warranty statement HP product HP Scanjet 8270 Document Flatbed Scanner Duration of limited warranty alebo...
... for Belgium (dutch) www.hp.com/be free from a dedicated access (phone number) to the manufacturer's warranty, which grant HP's Limited Warranty (manufacturer's warranty) in material and workmanship when properly installed and used. On the CD, browse for more information, please check with the HP Care Pack service. Hewlett-Packard limited warranty statement HP product HP Scanjet 8270 Document Flatbed Scanner Duration of limited warranty alebo...