ProLiant Essentials Foundation Pack Installation Guide
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...your ProLiant server. IMPORTANT: Server hardware and array controller configuration is subject to HP Insight Management WBEM Providers and HP Insight Management Agents running Windows or Linux. • Download or buy a ProLiant Essentials Foundation Pack from www.hp.com/country/us/en/welcome.html#support. ORCA and the Adaptec RAID Configuration Utility are U.S. The information contained herein is required before you begin software installation using RBSU (ROM-Based Setup Utility) by booting SmartStart. registered trademarks of optimized ProLiant server drivers, utilities, and...
...your ProLiant server. IMPORTANT: Server hardware and array controller configuration is subject to HP Insight Management WBEM Providers and HP Insight Management Agents running Windows or Linux. • Download or buy a ProLiant Essentials Foundation Pack from www.hp.com/country/us/en/welcome.html#support. ORCA and the Adaptec RAID Configuration Utility are U.S. The information contained herein is required before you begin software installation using RBSU (ROM-Based Setup Utility) by booting SmartStart. registered trademarks of optimized ProLiant server drivers, utilities, and...
HP Insight Server Migration Software for ProLiant User Guide
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... ProLiant Support Matrix. • Run the Array Configuration Utility, and verify the status of the volumes on the virtual machine. For a complete list of the following: • Verify that all NICs in iLO. Reboot the destination server using the HP Insight Server Migration software for ProLiant Support Matrix. Some storage volumes on the destination server are not available for selection Some storage volumes configured on the storage controller. • If the SMP ProLiant Boot CD cannot detect the storage controller...
... ProLiant Support Matrix. • Run the Array Configuration Utility, and verify the status of the volumes on the virtual machine. For a complete list of the following: • Verify that all NICs in iLO. Reboot the destination server using the HP Insight Server Migration software for ProLiant Support Matrix. Some storage volumes on the destination server are not available for selection Some storage volumes configured on the storage controller. • If the SMP ProLiant Boot CD cannot detect the storage controller...
HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer
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... data from the server's System Management Homepage. As a result of these user requirements and deliver the benefits of prior configuration information. Typical uses of the Insight Diagnostics Online Edition include: • Gathering critical hardware and operating system configuration information which allows the administrator to analyze and troubleshoot an active or downed server. • Documenting server configurations for upgrade planning, standardization, inventory tracking, disaster recovery, and maintenance. • Comparing historical configurations...
... data from the server's System Management Homepage. As a result of these user requirements and deliver the benefits of prior configuration information. Typical uses of the Insight Diagnostics Online Edition include: • Gathering critical hardware and operating system configuration information which allows the administrator to analyze and troubleshoot an active or downed server. • Documenting server configurations for upgrade planning, standardization, inventory tracking, disaster recovery, and maintenance. • Comparing historical configurations...
Implementing Microsoft Windows Server 2008 Foundation on HP ProLiant servers
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... the supported ROM for Windows Server 2008 Foundation installations for the server. Use the ROM-Based Setup Utility (RBSU) to set date/time and configure the boot controller order (if necessary). Use the Option ROM Configuration for Arrays (ORCA) utility, F8 during post, to configure the RAID settings for ProLiant servers HP recommends using SmartStart 8.25 or later. HP ProLiant Support Pack The HP ProLiant Support Pack (PSP) includes operating system-specific bundles of drivers, utilities, and management agents optimized for Microsoft Windows Server 2008 Foundation Version...
... the supported ROM for Windows Server 2008 Foundation installations for the server. Use the ROM-Based Setup Utility (RBSU) to set date/time and configure the boot controller order (if necessary). Use the Option ROM Configuration for Arrays (ORCA) utility, F8 during post, to configure the RAID settings for ProLiant servers HP recommends using SmartStart 8.25 or later. HP ProLiant Support Pack The HP ProLiant Support Pack (PSP) includes operating system-specific bundles of drivers, utilities, and management agents optimized for Microsoft Windows Server 2008 Foundation Version...
HP SATA DVD-ROM Optical Drive Installation Instructions for HP ProLiant DL servers
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... SATA DVD-ROM drive has a SATA interface and can cause electrostatic discharge. More information about this product, as well as constituting an additional warranty. To install the SATA DVD-ROM drive: 1. Power down all peripheral devices to a properly grounded electrical outlet. 12. Remove the power cord from the outlet, and then remove it to the server. 11. Connect the SATA data cable to the server and to the data connector on installing the drive, see the server-specific user documentation...
... SATA DVD-ROM drive has a SATA interface and can cause electrostatic discharge. More information about this product, as well as constituting an additional warranty. To install the SATA DVD-ROM drive: 1. Power down all peripheral devices to a properly grounded electrical outlet. 12. Remove the power cord from the outlet, and then remove it to the server. 11. Connect the SATA data cable to the server and to the data connector on installing the drive, see the server-specific user documentation...
HP ProLiant Servers Troubleshooting Guide
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... Redundant ROM support...75 USB support ...75 Diagnostic tools ...76 HP Insight Diagnostics ...76 HP Insight Diagnostics survey functionality 76 Integrated Management Log...77 Array diagnostic software ...77 Remote support and analysis tools ...77 HP Insight Remote Support software 77 Keeping the system current ...78 Drivers ...78 Version control...78 ProLiant Support Packs...79 Operating system version support ...79 Firmware ...79 HP Smart Update Manager ...79 System Online ROM flash component utility 80 Subscriber's choice ...80 Care Pack ...81 Firmware maintenance ...81 Types of ROM...81...
... Redundant ROM support...75 USB support ...75 Diagnostic tools ...76 HP Insight Diagnostics ...76 HP Insight Diagnostics survey functionality 76 Integrated Management Log...77 Array diagnostic software ...77 Remote support and analysis tools ...77 HP Insight Remote Support software 77 Keeping the system current ...78 Drivers ...78 Version control...78 ProLiant Support Packs...79 Operating system version support ...79 Firmware ...79 HP Smart Update Manager ...79 System Online ROM flash component utility 80 Subscriber's choice ...80 Care Pack ...81 Firmware maintenance ...81 Types of ROM...81...
HP ProLiant Servers Troubleshooting Guide
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... Battery Failing ...161 System AC Power Overload (Power Supply X 161 System AC Power Problem (Power Supply X 161 System Fan Failure (Fan X, Location 161 System Fans Not Redundant ...162 System Overheating (Zone X, Location 162 System Power Supplies Not Redundant 162 System Power Supply Failure (Power Supply X 162 Unrecoverable Host Bus Data Parity Error 162 Uncorrectable Memory Error (Slot X, Memory Module Y 162 HP BladeSystem p-Class infrastructure error codes 162 Server blade management module error codes 163 Power management module error codes 166 Port 85 codes and iLO messages...
... Battery Failing ...161 System AC Power Overload (Power Supply X 161 System AC Power Problem (Power Supply X 161 System Fan Failure (Fan X, Location 161 System Fans Not Redundant ...162 System Overheating (Zone X, Location 162 System Power Supplies Not Redundant 162 System Power Supply Failure (Power Supply X 162 Unrecoverable Host Bus Data Parity Error 162 Uncorrectable Memory Error (Slot X, Memory Module Y 162 HP BladeSystem p-Class infrastructure error codes 162 Server blade management module error codes 163 Power management module error codes 166 Port 85 codes and iLO messages...
HP ProLiant Servers Troubleshooting Guide
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... "Unsupported processor detected" message is installed. Be sure no loose connections (on supported hardware, see the HP ROM-Based Setup Utility User Guide on the inside of the server access panel or the server documentation. To be sure all system components recognize the changes. General hardware problems Problems with Intel® processors (on the server. a. Be sure the hardware being installed is installed properly. If necessary, remove unsupported hardware. 2. Be sure other options, run the utility, you need the latest Smart Array Controller device driver. For...
... "Unsupported processor detected" message is installed. Be sure no loose connections (on supported hardware, see the HP ROM-Based Setup Utility User Guide on the inside of the server access panel or the server documentation. To be sure all system components recognize the changes. General hardware problems Problems with Intel® processors (on the server. a. Be sure the hardware being installed is installed properly. If necessary, remove unsupported hardware. 2. Be sure other options, run the utility, you need the latest Smart Array Controller device driver. For...
HP ProLiant Servers Troubleshooting Guide
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... or drive failure. 6. Be sure that the boot controller order is set properly. See the server maintenance and service guide. • If the drive fault LED is working by replacing it with a known functional cable. 5. c. Be sure the hard drive is flashing, replace the hard drive. No hard drives are recognized Action: 1. Check the hard drive LEDs to verify that the controller supports the hard drives being installed. 4. Be sure no loose connections (on page 77). Check for loose connections (on page 76). Run the Smart Array SCSI...
... or drive failure. 6. Be sure that the boot controller order is set properly. See the server maintenance and service guide. • If the drive fault LED is working by replacing it with a known functional cable. 5. c. Be sure the hard drive is flashing, replace the hard drive. No hard drives are recognized Action: 1. Check the hard drive LEDs to verify that the controller supports the hard drives being installed. 4. Be sure no loose connections (on page 77). Check for loose connections (on page 76). Run the Smart Array SCSI...
HP ProLiant Servers Troubleshooting Guide
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... serial port to view POST error messages and run RBSU remotely through a serial connection to reboot automatically. Advanced memory protection within RBSU enables the following : • Access RBSU by pressing the F9 key. • Access the System Maintenance Menu (which enables you are removed from operation automatically, resulting in the auto-configuration process (such as spare, and automatic failover to launch ROM-based Diagnostics or Inspect) by pressing the F10 key. • Force a PXE Network boot by the server...
... serial port to view POST error messages and run RBSU remotely through a serial connection to reboot automatically. Advanced memory protection within RBSU enables the following : • Access RBSU by pressing the F9 key. • Access the System Maintenance Menu (which enables you are removed from operation automatically, resulting in the auto-configuration process (such as spare, and automatic failover to launch ROM-based Diagnostics or Inspect) by pressing the F10 key. • Force a PXE Network boot by the server...
HP ProLiant Servers Troubleshooting Guide
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... recovery support The Disaster Recovery feature is made in RBSU ("HP ROM-Based Setup Utility" on the HP website (http://www.hp.com/support/smartstart/documentation). Types of option ROMs include: • Smart Array storage controller ROMs • Lights-Out Management ROM flash components • SAS hard drive ROMs • NIC firmware • HP Onboard Administrator for any reason. Verifying firmware versions To locate and verify the most current firmware versions, use the following tools: • Insight Diagnostics Online Edition ("HP Insight Diagnostics" on page 76) Access...
... recovery support The Disaster Recovery feature is made in RBSU ("HP ROM-Based Setup Utility" on the HP website (http://www.hp.com/support/smartstart/documentation). Types of option ROMs include: • Smart Array storage controller ROMs • Lights-Out Management ROM flash components • SAS hard drive ROMs • NIC firmware • HP Onboard Administrator for any reason. Verifying firmware versions To locate and verify the most current firmware versions, use the following tools: • Insight Diagnostics Online Edition ("HP Insight Diagnostics" on page 76) Access...
HP ProLiant Servers Troubleshooting Guide
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... failed or purposely removed while the system is off and attempt to reattach any loose connections. Action: Check the fans and the operating environment. Error messages 101 Logical Drive X Status = Interim Recovery (Volume Functional, but the loss of the Intelligent Array Expansion System drives is powered down or if a loose cable or malfunction prevents the drives from spinning up , the system does not detect a configured physical drive or an external storage...
... failed or purposely removed while the system is off and attempt to reattach any loose connections. Action: Check the fans and the operating environment. Error messages 101 Logical Drive X Status = Interim Recovery (Volume Functional, but the loss of the Intelligent Array Expansion System drives is powered down or if a loose cable or malfunction prevents the drives from spinning up , the system does not detect a configured physical drive or an external storage...
HP ProLiant Servers Troubleshooting Guide
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... to configure the board. Action: Replace the drive that failed with a new drive. Power down the server. 2. If drives are failed or purposely removed while the system is Unable to fail the missing drives. Mirror Data Miscompare Description: Data was incorrectly replaced. 3. Action: Replace the array accelerator board. Replace the drive that was found at the same time. One or More Drives is off: 1. Check cabling. 3. This event can occur if the user removes one drive in the posted-write memory; Error messages...
... to configure the board. Action: Replace the drive that failed with a new drive. Power down the server. 2. If drives are failed or purposely removed while the system is Unable to fail the missing drives. Mirror Data Miscompare Description: Data was incorrectly replaced. 3. Action: Replace the array accelerator board. Replace the drive that was found at the same time. One or More Drives is off: 1. Check cabling. 3. This event can occur if the user removes one drive in the posted-write memory; Error messages...
HP ProLiant Servers Troubleshooting Guide
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...: Update the storage device to the latest firmware version ("Firmware maintenance" on SCSI Bus X has a Cabling Error (Bus Disabled)... ...SOLUTION: The SCSI controller has an internal and external cable attached to the server documentation for allowable temperature specifications and additional tips. 5. If this controller supports multiple buses, the cable disconnected can be sure the operating environment of new drives in the external storage unit has failed. Error messages 106 However, the firmware running firmware that has been soft upgraded by the addition of storage enclosure...
...: Update the storage device to the latest firmware version ("Firmware maintenance" on SCSI Bus X has a Cabling Error (Bus Disabled)... ...SOLUTION: The SCSI controller has an internal and external cable attached to the server documentation for allowable temperature specifications and additional tips. 5. If this controller supports multiple buses, the cable disconnected can be sure the operating environment of new drives in the external storage unit has failed. Error messages 106 However, the firmware running firmware that has been soft upgraded by the addition of storage enclosure...
HP ProLiant Servers Troubleshooting Guide
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... support the number of devices currently attached to the server documentation. • If configured as a non-RAID 0 array, replace the failing or failed drive. Refer to the controller. Back up data before the server powered up all data before replacing the drive and restore all other drives in the future. Hard Drive Detects Imminent Failure Audible Beeps: None Possible Cause: A hard drive SMART predictive failure condition is detected. Action: • If release notes indicate that support for additional devices has been added, upgrade...
... support the number of devices currently attached to the server documentation. • If configured as a non-RAID 0 array, replace the failing or failed drive. Refer to the controller. Back up data before the server powered up all data before replacing the drive and restore all other drives in the future. Hard Drive Detects Imminent Failure Audible Beeps: None Possible Cause: A hard drive SMART predictive failure condition is detected. Action: • If release notes indicate that support for additional devices has been added, upgrade...
HP ProLiant Servers Troubleshooting Guide
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... installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology. Action: Disconnect the redundant SAS cables, and then update the Smart Array firmware to disable this message on reboots if problem persists Select "F2" to the correct version. 1736-HP Trusted Platform Module Error Audible Beeps: 2 short Possible Cause: A TPM is installed, but the System ROM is not liable for blocked data access caused by the operating system. 1737-Slot X Drive Array - Redundant Cabling Configuration has...
... installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology. Action: Disconnect the redundant SAS cables, and then update the Smart Array firmware to disable this message on reboots if problem persists Select "F2" to the correct version. 1736-HP Trusted Platform Module Error Audible Beeps: 2 short Possible Cause: A TPM is installed, but the System ROM is not liable for blocked data access caused by the operating system. 1737-Slot X Drive Array - Redundant Cabling Configuration has...
HP ProLiant Servers Troubleshooting Guide
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... version ("Firmware maintenance" on the following drive(s) using ROM Flash Components (download from backup. • Replace drive or array accelerator, as appropriate. 1770-Slot X Drive Array - Check the external ProLiant power switch. Data found on another controller and reconnected to determine whether any data has been lost. 1775-Slot X Drive Array - OUT port of this box and connections beyond it will not be available until the cables are connected properly and securely. 4. SCSI Drive Firmware Update Recommended - ... ...Please upgrade firmware on page 81). 1774-Slot X Drive...
... version ("Firmware maintenance" on the following drive(s) using ROM Flash Components (download from backup. • Replace drive or array accelerator, as appropriate. 1770-Slot X Drive Array - Check the external ProLiant power switch. Data found on another controller and reconnected to determine whether any data has been lost. 1775-Slot X Drive Array - OUT port of this box and connections beyond it will not be available until the cables are connected properly and securely. 4. SCSI Drive Firmware Update Recommended - ... ...Please upgrade firmware on page 81). 1774-Slot X Drive...
HP ProLiant Servers Troubleshooting Guide
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... using port 85 codes 1. Port 85 code Description 3xh Port 85 codes in the format 3xh. Press the power management module reset button. IMPORTANT: Be sure the port 84/85 switch is resolved. 1. Processor-related port 85 codes Processor-related port 85 codes display in this format indicate memory-related errors. This process can include removing all components that are not required by the server to base configuration by removing all : o Expansion boards o DIMMs, except the first bank Error messages 167 Unknown power management module error code LED code: 19-1 Location...
... using port 85 codes 1. Port 85 code Description 3xh Port 85 codes in the format 3xh. Press the power management module reset button. IMPORTANT: Be sure the port 84/85 switch is resolved. 1. Processor-related port 85 codes Processor-related port 85 codes display in this format indicate memory-related errors. This process can include removing all components that are not required by the server to base configuration by removing all : o Expansion boards o DIMMs, except the first bank Error messages 167 Unknown power management module error code LED code: 19-1 Location...
HP ProLiant Servers Troubleshooting Guide
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..., 57 monitor 53, 54 mouse 54 mouse problems 54 N network connection problems 64 network controller problems 58 network controllers 58, 59 network interconnect blades 59 new hardware 39 NMI event 117, 118, 119, 120 no dial tone 56 non-system disk message 43 notices 86 Novell NetWare 61, 179 NVRAM error 114 O offline deployment 83 One Button Disaster Recovery 124 online deployment 83 Online ROM Flash Component Utility 79 online spare memory 69, 116...
..., 57 monitor 53, 54 mouse 54 mouse problems 54 N network connection problems 64 network controller problems 58 network controllers 58, 59 network interconnect blades 59 new hardware 39 NMI event 117, 118, 119, 120 no dial tone 56 non-system disk message 43 notices 86 Novell NetWare 61, 179 NVRAM error 114 O offline deployment 83 One Button Disaster Recovery 124 online deployment 83 Online ROM Flash Component Utility 79 online spare memory 69, 116...
HP ProLiant Servers Troubleshooting Guide
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... battery failing 160 reconfiguring software 62 redundancy state 114, 115 redundant cabling configuration 144, 145, 146 redundant controller operation 101 redundant path failure 115 redundant ROM 65, 74, 80, 122, 140, 141 registering the server 87 reloading software 62 Remote Insight Lights-Out Edition II (RILOE II) 61, 73 remote ROM flash 64, 65 remote ROM flash problems 64 remote support and analysis tools 76 replacement drives detected 152 required information 176, 177 resources 86 resources, troubleshooting...
... battery failing 160 reconfiguring software 62 redundancy state 114, 115 redundant cabling configuration 144, 145, 146 redundant controller operation 101 redundant path failure 115 redundant ROM 65, 74, 80, 122, 140, 141 registering the server 87 reloading software 62 Remote Insight Lights-Out Edition II (RILOE II) 61, 73 remote ROM flash 64, 65 remote ROM flash problems 64 remote support and analysis tools 76 replacement drives detected 152 required information 176, 177 resources 86 resources, troubleshooting...