HP ProDesk 498 G3 Micro Support and Manuals
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Getting Started Guide - Page 6
... system 22 Downloading Windows updates ...22 Customizing the monitor display ...22 Turning off the computer ...23 If you encounter issues ...23 Performing basic troubleshooting ...23 Visual inspection: No boot, no power, no video 23 Blink or beep codes: Interpreting POST diagnostic front panel LEDs and audible codes ...24 HP Support Assistant ...24 Using HP PC Hardware Diagnostics...
Getting Started Guide - Page 17
...instructions to create system recovery DVDs or USB flash drive, you installed after recovery. If you were not able to set from a recovery image stored on the computer at the factory.
To access Help and Support, select Start > Help and Support... on -screen instructions. To perform a System
If you have a problem that might be... that you installed on your permission or password when you ...
Maintenance and Service Guide - Page 10
... system validation diagnostic front panel LEDs and audible codes on . If it is flashing red, there is a problem with the computer and it is on page 116 to interpret the code.
2 Chapter 1 Product features ProDesk 400
Front panel components
Drive configuration may vary by model. Some models have a bezel blank covering the optical drive bay...
Maintenance and Service Guide - Page 12
...: The Power On Light is normally white when the power is displaying a diagnostic code. ProDesk 480
Front panel components
Drive configuration may vary by model. Refer to interpret the code.
4 Chapter 1 Product features If it is flashing red, there is a problem with the computer and it is on page 116 to Interpreting system validation...
Maintenance and Service Guide - Page 14
Refer to interpret the code.
6 Chapter 1 Product features ProDesk 490
Front panel components
Drive configuration may vary by model. Some models have a bezel blank covering the optical drive bay.
1... On Light is normally white when the power is displaying a diagnostic code. If it is flashing red, there is a problem with the computer and it is on page 116 to Interpreting system validation...
Maintenance and Service Guide - Page 75
... boots) as well as Secure Boot, power management, virtualization support, and language and
keyboard type used until they
cannot be accessed only by turning the computer on . ● Establish an administrator password that controls access to the Computer Setup (F10) Utility and the
settings described in this application directly by saving system configuration information...
Maintenance and Service Guide - Page 77
... Drive Check
● Language
Update System BIOS
Lets you update the system BIOS from www.hp.com or another network server, from a removable USB drive, or from a file located on the hard drive.
● 'Check HP.com for BIOS Updates' or 'Check the Network for specific Computer Setup options may vary depending on the setting in 'BIOS Update Preferences'.
Maintenance and Service Guide - Page 81
...to provide additional time to reset security settings during boot up from errors, warnings, and password prompts during a service event. Default is 'Unlock'. Computer Setup (F10) Utilities 73 Default is enabled. Default is 'Disabled'.
If the password is forced to the POST process. Table 5-3 Computer Setup-Advanced (for Computer Setup.
● Fast Boot. Default is disabled...
Maintenance and Service Guide - Page 108
....
Run Computer Setup and enable network controller.
2. Beeps and flashing LEDs are codes for network problems are listed in Windows 7, click Start, select Control Panel, and then select Device Manager.
DIMM1 must be installed before DIMM2, and DIMM3 must always be installed. Replace third-party memory with HP memory.
4. Table 6-2 Solving Network Problems Network driver does not...
Maintenance and Service Guide - Page 109
...driver or obtain the latest driver from the list of applications.
Run Computer Setup and enable network controller.
2. Enable the network controller in Windows 7, click Start, select Control Panel, and then select Device Manager. Network driver...Solving Network Problems 101
Table 6-2 Solving Network Problems (continued) Network driver does not detect network controller.
Maintenance and Service Guide - Page 116
...up properly.
Cause
Solution
Internet Service Provider (ISP) account is not installed.
1. Verify Internet settings or contact your ISP for assistance.
Cookies are disabled in Security > USB Security. Click Internet Options.
108 Chapter 6 Troubleshooting without diagnostics Reconnect the device to Enabled in Computer Setup. The correct device driver is not set to the front of...
Maintenance and Service Guide - Page 119
... expansion board option ROM checksum. Replace the system board. Remove expansion boards.
3. To manually switch to the Full Boot Every x Days mode, using Computer Setup. DMA or timers. If the message disappears, there may be used).
7 POST error messages and diagnostic front panel LEDs and audible codes
This appendix lists the error codes, error messages, and the various...
Maintenance and Service Guide - Page 122
... message.)
Determine if hard drive is giving correct error message. Run the Drive Protection System test under using F2 Diagnostics when booting the computer.
2.
Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.)
3. Replace the hard disk drive. Clear CMOS. (See Password security and resetting CMOS on page 118.)
3.
Hard drive...
Maintenance and Service Guide - Page 137
...can order a recovery disc set from a recovery image, ...screen instructions. To perform a System Recovery from support. ...created or installed. See System Recovery using recovery media (select models only)... methods to http://www.hp.com/support, select your hard disk...instructions. Run System Recovery from backups you have created, and then reinstalls the operating system, programs, and drivers...
Hardware Reference Guide - Page 8
Front panel components
Drive configuration may vary by model. If it is flashing red, there is a problem with the computer and it is on. Refer to the Maintenance and Service Guide to interpret the code.
2 Chapter 1 Product features Some models have a bezel blank covering the optical drive bay.
1 Slim Optical Drive (optional)
5 Hard Drive Activity Light
2 Dual...
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