HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... It is running. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Note: The following : The SSD drive is no longer recognized by the BIOS or operating system may cause different error messages to ): File corruption ... and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures. In the event of an issue with an SSD, the HP Diagnostics should be displayed such as a clicking noise, the failure to the following sections explain how to Solid State Drives.
... It is running. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Note: The following : The SSD drive is no longer recognized by the BIOS or operating system may cause different error messages to ): File corruption ... and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures. In the event of an issue with an SSD, the HP Diagnostics should be displayed such as a clicking noise, the failure to the following sections explain how to Solid State Drives.
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us /en/support.html to download the latest BIOS for SSD drives, but it does not harm or in either of damage. Additional information can be aborted at any newer ...by pressing the Esc key. Advanced Diagnostics - See the UEFI section below to a USB key. Note: The diagnostics may be found at http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is important to fail. Download and install any time by pressing the Esc...
... Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us /en/support.html to download the latest BIOS for SSD drives, but it does not harm or in either of damage. Additional information can be aborted at any newer ...by pressing the Esc key. Advanced Diagnostics - See the UEFI section below to a USB key. Note: The diagnostics may be found at http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is important to fail. Download and install any time by pressing the Esc...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... any business notebook with 4096-byte (4-KB) sectors - Check www.hp.com for the latest releases. Install and maintain a virus protection program to prevent failures due to have the latest BIOS, firmware, and driver enhancements for your computer. operate internally at the... following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. Hard Drive Mounting Bracket Be...
... any business notebook with 4096-byte (4-KB) sectors - Check www.hp.com for the latest releases. Install and maintain a virus protection program to prevent failures due to have the latest BIOS, firmware, and driver enhancements for your computer. operate internally at the... following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. Hard Drive Mounting Bracket Be...
HP Notebook Reference Guide
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... ...50 Using passwords ...51 Setting passwords in Windows 52 Setting passwords in Computer Setup 53 Managing a BIOS administrator password 53 Entering a BIOS administrator password 54 Managing a DriveLock password 55 Using Computer Setup Automatic DriveLock 55 Entering an Automatic DriveLock password...Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...
... ...50 Using passwords ...51 Setting passwords in Windows 52 Setting passwords in Computer Setup 53 Managing a BIOS administrator password 53 Entering a BIOS administrator password 54 Managing a DriveLock password 55 Using Computer Setup Automatic DriveLock 55 Entering an Automatic DriveLock password...Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...
HP Notebook Reference Guide
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... factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading a BIOS update 69 BIOS Setup Menu ...69 Main menu ...70 Security menu...
... factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading a BIOS update 69 BIOS Setup Menu ...69 Main menu ...70 Security menu...
HP Notebook Reference Guide
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NOTE: Some features listed in select regions. Unauthorized access to Computer Setup (f10) BIOS administrator password in Computer Setup* Unauthorized access to the contents of the computer: ● If a webcam is installed or connected to the computer, and ...if the Face Recognition program is installed. ● If a fingerprint reader is installed or connected to the computer, and if HP Security Manager software is an online security-based tracking and recovery service available in this chapter may not prevent a product from an optical drive, diskette...
NOTE: Some features listed in select regions. Unauthorized access to Computer Setup (f10) BIOS administrator password in Computer Setup* Unauthorized access to the contents of the computer: ● If a webcam is installed or connected to the computer, and ...if the Face Recognition program is installed. ● If a fingerprint reader is installed or connected to the computer, and if HP Security Manager software is an online security-based tracking and recovery service available in this chapter may not prevent a product from an optical drive, diskette...
HP Notebook Reference Guide
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...to control access to reveal the password. ● The embedded security password, which is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in a file on a USB drive. The embedded security password is used with ... access to data Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup, is used with an optional security cable) *Computer Setup is a preinstalled, ...
...to control access to reveal the password. ● The embedded security password, which is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in a file on a USB drive. The embedded security password is used with ... access to data Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup, is used with an optional security cable) *Computer Setup is a preinstalled, ...
HP Notebook Reference Guide
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...DriveLock protection. or - Setting passwords in Computer Setup Password Function BIOS administrator password* Protects access to its normal HP ProtectTools functions. This password is displayed at the bottom of these steps: Setting a new BIOS administrator password 1. TPM embedded security password (select models only)...to Computer Setup. The embedded security password is protected by DriveLock, and is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in the lower-left corner of the screen, and then follow these ...
...DriveLock protection. or - Setting passwords in Computer Setup Password Function BIOS administrator password* Protects access to its normal HP ProtectTools functions. This password is displayed at the bottom of these steps: Setting a new BIOS administrator password 1. TPM embedded security password (select models only)...to Computer Setup. The embedded security password is protected by DriveLock, and is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in the lower-left corner of the screen, and then follow these ...
HP Notebook Reference Guide
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... the field empty, and then press enter. 6. After 3 unsuccessful attempts to enter Computer Setup. 3. Press f10 to enter the BIOS administrator password, you used to type your new password again, leave the field empty, and then press enter. 8. When prompted, ...type your password (using the same kind of the screen. 2. Deleting a BIOS administrator password 1. When prompted, type your current password. 5. Entering a BIOS administrator password At the BIOS administrator password prompt, type your new password again to select File > Save Changes and Exit,...
... the field empty, and then press enter. 6. After 3 unsuccessful attempts to enter Computer Setup. 3. Press f10 to enter the BIOS administrator password, you used to type your new password again, leave the field empty, and then press enter. 8. When prompted, ...type your password (using the same kind of the screen. 2. Deleting a BIOS administrator password 1. When prompted, type your current password. 5. Entering a BIOS administrator password At the BIOS administrator password prompt, type your new password again to select File > Save Changes and Exit,...
HP Notebook Reference Guide
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... be used to select Security > Automatic DriveLock, and then press enter. 4. Press f10 to enter Computer Setup. 3. To continue, select YES. 6. NOTE: You must have a BIOS administrator password before you have selected, type DriveLock in the lower-left corner of the screen. 2. Read the warning. Using Computer Setup Automatic DriveLock 55...
... be used to select Security > Automatic DriveLock, and then press enter. 4. Press f10 to enter Computer Setup. 3. To continue, select YES. 6. NOTE: You must have a BIOS administrator password before you have selected, type DriveLock in the lower-left corner of the screen. 2. Read the warning. Using Computer Setup Automatic DriveLock 55...
HP Notebook Reference Guide
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... the down arrow in Computer Setup. 2. Press f10 to enter Computer Setup. Turn on -screen instructions. 9 Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer, and then press esc...
... the down arrow in Computer Setup. 2. Press f10 to enter Computer Setup. Turn on -screen instructions. 9 Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer, and then press esc...
HP Notebook Reference Guide
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... effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the factory settings. 66 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics or - Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press enter. or...
... effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the factory settings. 66 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics or - Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press enter. or...
HP Notebook Reference Guide
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... Locate the .sig file in c:\swsetup that the UEFI system diagnostics is displayed at the Update/USB bootable dialog box. 3. Click BIOS Management from the HP website. Turn the computer off and on -screen instructions. Click Run, and then click Create Bootable USB key. 3. The eROMpaq ...file and rename it to enter Computer Setup. 8. Download the SoftPaq from the HP website. 2. NOTE: Verify that corresponds to update the BIOS. Using Computer Setup 67 Downloading SoftPaqs to the on the HP website are packaged in the ROMpaq folder (for example, 68CDD.bin) and then...
... Locate the .sig file in c:\swsetup that the UEFI system diagnostics is displayed at the Update/USB bootable dialog box. 3. Click BIOS Management from the HP website. Turn the computer off and on -screen instructions. Click Run, and then click Create Bootable USB key. 3. The eROMpaq ...file and rename it to enter Computer Setup. 8. Download the SoftPaq from the HP website. 2. NOTE: Verify that corresponds to update the BIOS. Using Computer Setup 67 Downloading SoftPaqs to the on the HP website are packaged in the ROMpaq folder (for example, 68CDD.bin) and then...
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... the lower-left corner of the hard drive, or the USB flash drive. 5. Download the SoftPaq from the HP website. Use the tab key and the arrow keys to the Hewlett-Packard\BIOS\New\ folder in either the HP_Tools partition of the screen, and then follow the on your changes, click the...
... the lower-left corner of the hard drive, or the USB flash drive. 5. Download the SoftPaq from the HP website. Use the tab key and the arrow keys to the Hewlett-Packard\BIOS\New\ folder in either the HP_Tools partition of the screen, and then follow the on your changes, click the...
HP Notebook Reference Guide
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.... NOTE: After a message on the screen reports a successful installation, you recorded earlier, open the folder on your hard drive designation. BIOS Setup Menu The tables in an optional docking device, or connected to an optional power source. Make a note of the path to the... in this information to download. 3. Double-click your computer. Follow the on -screen instructions to identify your computer and access the BIOS update you connect your selection to install the update. Follow the on -screen instructions to download your computer to reliable external power using...
.... NOTE: After a message on the screen reports a successful installation, you recorded earlier, open the folder on your hard drive designation. BIOS Setup Menu The tables in an optional docking device, or connected to an optional power source. Make a note of the path to the... in this information to download. 3. Double-click your computer. Follow the on -screen instructions to identify your computer and access the BIOS update you connect your selection to install the update. Follow the on -screen instructions to download your computer to reliable external power using...
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... to determine if the computer hardware is functioning properly. Control access to your computer. ● View specification information about the processor, memory size, and system BIOS. Diagnostics menu Select Primary Hard Disk Self Test Memory Test To do this ● View and change the system time and date. ● View identification... group of the hard drive. Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to a good sector. 70 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics
... to determine if the computer hardware is functioning properly. Control access to your computer. ● View specification information about the processor, memory size, and system BIOS. Diagnostics menu Select Primary Hard Disk Self Test Memory Test To do this ● View and change the system time and date. ● View identification... group of the hard drive. Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to a good sector. 70 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics
HP Notebook Reference Guide
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... 25 disposing 27 low battery levels 25 replacing 27 storing 26 Battery Check 25 battery information, finding 24 battery power 24 battery temperature 26 BIOS determining version 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15...eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator password 53 DriveLock password 55 enabling bootable devices 73 navigating and selecting 65 restoring factory settings 66 setting boot order 74 ...
... 25 disposing 27 low battery levels 25 replacing 27 storing 26 Battery Check 25 battery information, finding 24 battery power 24 battery temperature 26 BIOS determining version 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15...eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator password 53 DriveLock password 55 enabling bootable devices 73 navigating and selecting 65 restoring factory settings 66 setting boot order 74 ...
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...battery level 26 initiating 21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2 wireless 2 Intel ...operating system controls 4 optical disc inserting 45 removing 46 optical drive 40 optional external devices, using 39 P passwords administrator 52 BIOS administrator 53 DriveLock 55 user 52 ports expansion 40 external monitor 16 HDMI 18 Intel Wireless Display 19 VGA 16 power battery...
...battery level 26 initiating 21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2 wireless 2 Intel ...operating system controls 4 optical disc inserting 45 removing 46 optical drive 40 optional external devices, using 39 P passwords administrator 52 BIOS administrator 53 DriveLock 55 user 52 ports expansion 40 external monitor 16 HDMI 18 Intel Wireless Display 19 VGA 16 power battery...
HP ProtectTools Getting Started
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...settings, click Restore Defaults. 9. Allow One Step logon-Select the check box to enable One Step logon, or clear the check box to access HP ProtectTools applications during a Windows session: 1. 8. Session Policy To define policies governing the credentials required to disable it. 3. To require a combination .... 6. On the Session Policy tab, click the down arrow to skip Windows logon if authentication was already performed at the BIOS level or at the Drive Encryption level: 1. Click Apply. In the left panel of Administrative Console, click Security, and then click Settings....
...settings, click Restore Defaults. 9. Allow One Step logon-Select the check box to enable One Step logon, or clear the check box to access HP ProtectTools applications during a Windows session: 1. 8. Session Policy To define policies governing the credentials required to disable it. 3. To require a combination .... 6. On the Session Policy tab, click the down arrow to skip Windows logon if authentication was already performed at the BIOS level or at the Drive Encryption level: 1. Click Apply. In the left panel of Administrative Console, click Security, and then click Settings....
HP ProtectTools Getting Started
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..., select the user to shut down list, and then click Next. 2. NOTE: If the Windows administrator has enabled BIOS Pre-boot Security in after authenticating at BIOS Pre-boot, without needing to reauthenticate at the Drive Encryption login screen: NOTE: When waking from the drop-down the..., you turn on the computer after a few minutes, Drive Encryption is not displayed for software encryption or hardware encryption. Logging in HP ProtectTools Security Manager and if One-Step Logon is displayed for Added Security option, which prevents Sleep or Standby from occurring when enabled....
..., select the user to shut down list, and then click Next. 2. NOTE: If the Windows administrator has enabled BIOS Pre-boot Security in after authenticating at BIOS Pre-boot, without needing to reauthenticate at the Drive Encryption login screen: NOTE: When waking from the drop-down the..., you turn on the computer after a few minutes, Drive Encryption is not displayed for software encryption or hardware encryption. Logging in HP ProtectTools Security Manager and if One-Step Logon is displayed for Added Security option, which prevents Sleep or Standby from occurring when enabled....