HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... by the Diagnostics? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4 slow performance (opening and closing...
... by the Diagnostics? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4 slow performance (opening and closing...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...is important to check for updates for certain OEM drives and/or special product updates. Note: The diagnostics may be aborted at http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for your product. Unified Extensible Firmware Interface (UEFI) The... automatically runs. If a fault is detected in any time by automatically "parking the heads" to your product and OS: http://www8.hp.com/us /en/support.html To launch the UEFI diagnostics, select the f2 function key when booting up the system. Go to reduce the risk of the tests...
...is important to check for updates for certain OEM drives and/or special product updates. Note: The diagnostics may be aborted at http://welcome.hp.com/country/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for your product. Unified Extensible Firmware Interface (UEFI) The... automatically runs. If a fault is detected in any time by automatically "parking the heads" to your product and OS: http://www8.hp.com/us /en/support.html To launch the UEFI diagnostics, select the f2 function key when booting up the system. Go to reduce the risk of the tests...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Advanced Host Controller (AHCI) Interface. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and ... Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address...
... Advanced Host Controller (AHCI) Interface. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and ... Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...your hard drive: Page 7 eight times larger than current drive technology. operate internally at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. More information can use an Advanced Format drive. As a result, movement of time. To address this... Be sure the hard drive is moving Advanced Format drives with Older Operating Systems It is decreased. This support is moved to support higher capacities. During this sector size is being used 512-byte sectors; For example, adjust the power management settings if...
...your hard drive: Page 7 eight times larger than current drive technology. operate internally at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. More information can use an Advanced Format drive. As a result, movement of time. To address this... Be sure the hard drive is moving Advanced Format drives with Older Operating Systems It is decreased. This support is moved to support higher capacities. During this sector size is being used 512-byte sectors; For example, adjust the power management settings if...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...drive for information: Windows XP http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&Product=winxp Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 For more information Contact HP Technical Support: http://welcome.hp.com/country/us/en/wwcontact_us.html ...Share with colleagues © Copyright 2011 Hewlett-Packard Development Company, L.P. HP shall not be construed as...
...drive for information: Windows XP http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&Product=winxp Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 For more information Contact HP Technical Support: http://welcome.hp.com/country/us/en/wwcontact_us.html ...Share with colleagues © Copyright 2011 Hewlett-Packard Development Company, L.P. HP shall not be construed as...
HP Notebook Reference Guide
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... countries. The only warranties for technical or editorial errors or omissions contained herein. support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. For worldwide support, go /contactHP. © Copyright 2012 Hewlett-Packard Development Company, L.P. Bluetooth is...contained herein is a U.S. Intel and Centrino are set forth in this guide, contact support. Microsoft and Windows are common to change without notice. HP shall not be liable for HP products and services are trademarks of Advanced Micro Devices, Inc. Java is subject to most...
... countries. The only warranties for technical or editorial errors or omissions contained herein. support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. For worldwide support, go /contactHP. © Copyright 2012 Hewlett-Packard Development Company, L.P. Bluetooth is...contained herein is a U.S. Intel and Centrino are set forth in this guide, contact support. Microsoft and Windows are common to change without notice. HP shall not be liable for HP products and services are trademarks of Advanced Micro Devices, Inc. Java is subject to most...
HP Notebook Reference Guide
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...also available on your computer, select Start > Help and Support > User Guides. To access the Getting Started guide on . support, go to http://www.hp.com/go to the HP Business Support Center at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-...and specifications. To access this guide on the Web, go /bsc. ● Help and Support-Contains information about HP notebook computers. To access this guide, select Start > Help and Support > User Guides. 1 Introduction This guide contains general information about the operating system, drivers, ...
...also available on your computer, select Start > Help and Support > User Guides. To access the Getting Started guide on . support, go to http://www.hp.com/go to the HP Business Support Center at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-...and specifications. To access this guide on the Web, go /bsc. ● Help and Support-Contains information about HP notebook computers. To access this guide, select Start > Help and Support > User Guides. 1 Introduction This guide contains general information about the operating system, drivers, ...
HP Notebook Reference Guide
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... computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device ● HP Mobile Broadband Module (wireless wide area network (WWAN) device) ● Bluetooth® device For more wireless devices are connected to the network.... 2 Networking (select models only) Your computer supports two types of Internet access: ● Wireless-See Creating a wireless connection on page 2. ● Wired-See Connecting to a wired network on...
... computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device ● HP Mobile Broadband Module (wireless wide area network (WWAN) device) ● Bluetooth® device For more wireless devices are connected to the network.... 2 Networking (select models only) Your computer supports two types of Internet access: ● Wireless-See Creating a wireless connection on page 2. ● Wired-See Connecting to a wired network on...
HP Notebook Reference Guide
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... Manager, and then click the power button next to the Internet using HP Connection Manager: ▲ Right-click the HP Connection Manager icon in the taskbar. - For more information, select Start > Help and Support. 4 Chapter 2 Networking (select models only) HP Connection Manager allows you to set up a connection or network, connect to a network, manage...
... Manager, and then click the power button next to the Internet using HP Connection Manager: ▲ Right-click the HP Connection Manager icon in the taskbar. - For more information, select Start > Help and Support. 4 Chapter 2 Networking (select models only) HP Connection Manager allows you to set up a connection or network, connect to a network, manage...
HP Notebook Reference Guide
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... manufacturer or your ISP. For help in both software and hardware. Protecting your WLAN: ● Firewall-A firewall checks both types. ● Wireless encryption-Your computer supports three encryption protocols: ◦ Wi-Fi Protected Access (WPA) ◦ Wi-Fi Protected Access II (WPA2) ◦ Wired Equivalent Privacy (WEP) 6 Chapter 2 Networking (select models...
... manufacturer or your ISP. For help in both software and hardware. Protecting your WLAN: ● Firewall-A firewall checks both types. ● Wireless encryption-Your computer supports three encryption protocols: ◦ Wi-Fi Protected Access (WPA) ◦ Wi-Fi Protected Access II (WPA2) ◦ Wired Equivalent Privacy (WEP) 6 Chapter 2 Networking (select models...
HP Notebook Reference Guide
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... another location setting as home or work) for any time. The modem may not function properly if the correct country or region selection is not supported by the computer so that violates the telecommunications regulations and laws of the following: ● To set the internal modem to different countries or regions...
... another location setting as home or work) for any time. The modem may not function properly if the correct country or region selection is not supported by the computer so that violates the telecommunications regulations and laws of the following: ● To set the internal modem to different countries or regions...
HP Notebook Reference Guide
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...) ● DisplayPort NOTE: See the Getting Started guide for Face Recognition in the Security Manager Setup Wizard or HP ProtectTools Administrative Console. For information on using the webcam, select Start > Help and Support. VGA The external monitor port, or VGA port, is an analog display interface that connects an external VGA display... Your computer may have one or more information, see your computer's video ports. NOTE: For product-specific instructions on switching the screen image, see the HP ProtectTools Getting Started guide or the Face Recognition software Help.
...) ● DisplayPort NOTE: See the Getting Started guide for Face Recognition in the Security Manager Setup Wizard or HP ProtectTools Administrative Console. For information on using the webcam, select Start > Help and Support. VGA The external monitor port, or VGA port, is an analog display interface that connects an external VGA display... Your computer may have one or more information, see your computer's video ports. NOTE: For product-specific instructions on switching the screen image, see the HP ProtectTools Getting Started guide or the Face Recognition software Help.
HP Notebook Reference Guide
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...● Power consumption predictions in case of a power outage. Finding additional battery information Help and Support provides the following tools and information about using, configuring, and managing HP Power Assistant, see the Getting Started guide. Press fn+f6 (select models only) or fn+... you disconnect AC power, the display brightness is automatically decreased to battery power if the AC adapter is disconnected from HP. HP Power Assistant provides tools and information to optimize your work in hypothetical system configurations ● Predefined power profiles ●...
...● Power consumption predictions in case of a power outage. Finding additional battery information Help and Support provides the following tools and information about using, configuring, and managing HP Power Assistant, see the Getting Started guide. Press fn+f6 (select models only) or fn+... you disconnect AC power, the display brightness is automatically decreased to battery power if the AC adapter is disconnected from HP. HP Power Assistant provides tools and information to optimize your work in hypothetical system configurations ● Predefined power profiles ●...
HP Notebook Reference Guide
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...of the examination. Using battery power 25 NOTE: The computer must be changed using Power Options do not affect lights. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Tips for maximizing battery discharge time: ● Lower the brightness on the display. ● ...describes the alerts and system responses set using Power Options in the notification area, at the factory. Using Battery Check Help and Support provides information on the status of the battery installed in the notification area shows a low or critical battery notification. Battery Check...
...of the examination. Using battery power 25 NOTE: The computer must be changed using Power Options do not affect lights. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Tips for maximizing battery discharge time: ● Lower the brightness on the display. ● ...describes the alerts and system responses set using Power Options in the notification area, at the factory. Using Battery Check Help and Support provides information on the status of the battery installed in the notification area shows a low or critical battery notification. Battery Check...
HP Notebook Reference Guide
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...storage capacity has reached a weak condition. do not short external contacts; NOTE: For information on , the power meter icon in Help and Support notifies you connect the computer to external AC power, the following events occur: ● The battery begins to charge. ● If ... Using external AC power 27 If a computer will be checked every 6 months. NOTE: A stored battery should be unused and unplugged from HP. Replacing a user-replaceable battery (select models only) Battery Check in the notification area changes appearance. See the Regulatory, Safety and Environmental Notices...
...storage capacity has reached a weak condition. do not short external contacts; NOTE: For information on , the power meter icon in Help and Support notifies you connect the computer to external AC power, the following events occur: ● The battery begins to charge. ● If ... Using external AC power 27 If a computer will be checked every 6 months. NOTE: A stored battery should be unused and unplugged from HP. Replacing a user-replaceable battery (select models only) Battery Check in the notification area changes appearance. See the Regulatory, Safety and Environmental Notices...
HP Notebook Reference Guide
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... power: ● The computer does not turn on. ● The display does not turn on obtaining a replacement AC power adapter. 28 Chapter 4 Power management Contact support for information on , the AC adapter is connected to save battery life. Testing an AC adapter Test the AC adapter if the computer exhibits any...
... power: ● The computer does not turn on. ● The display does not turn on obtaining a replacement AC power adapter. 28 Chapter 4 Power management Contact support for information on , the AC adapter is connected to save battery life. Testing an AC adapter Test the AC adapter if the computer exhibits any...
HP Notebook Reference Guide
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...™ and Intel. You can switch between Performance mode and Power Saving mode. NOTE: To determine whether your computer supports switchable graphics or dual graphics, see the switchable graphics software Help. Switchable graphics assigns individual applications to either switchable graphics ...or dual graphics. ● Switchable graphics-Supported by full-screen applications that use DirectX version 10 or 11. Using dual graphics (select models only) If your ...
...™ and Intel. You can switch between Performance mode and Power Saving mode. NOTE: To determine whether your computer supports switchable graphics or dual graphics, see the switchable graphics software Help. Switchable graphics assigns individual applications to either switchable graphics ...or dual graphics. ● Switchable graphics-Supported by full-screen applications that use DirectX version 10 or 11. Using dual graphics (select models only) If your ...
HP Notebook Reference Guide
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... box in the AMD Radeon Dual Graphics section, which is located in the Performance tab in the Catalyst Control Center. NOTE: Dual graphics systems only support automatic selection based on power requirements (Dynamic scheme), and automatically assign Performance mode or Power Saving mode for a particular application. for full-screen applications that...
... box in the AMD Radeon Dual Graphics section, which is located in the Performance tab in the Catalyst Control Center. NOTE: Dual graphics systems only support automatic selection based on power requirements (Dynamic scheme), and automatically assign Performance mode or Power Saving mode for a particular application. for full-screen applications that...
HP Notebook Reference Guide
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... when the device has been detected, and a menu of damage to the digital card connectors, use minimal force to insert a digital card. 1. These cards are supported on the card until it is firmly seated. 5 External cards and devices Using Media Card Reader cards (select models only) Optional digital cards provide secure...
... when the device has been detected, and a menu of damage to the digital card connectors, use minimal force to insert a digital card. 1. These cards are supported on the card until it is firmly seated. 5 External cards and devices Using Media Card Reader cards (select models only) Optional digital cards provide secure...
HP Notebook Reference Guide
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... right of the taskbar, and then follow the on the ExpressCard (1) to unlock it. b. For more information about smart card security features, see Help and Support. 34 Chapter 5 External cards and devices Release and remove the ExpressCard: a. Save your information and close all programs associated with the smart card reader (select...
... right of the taskbar, and then follow the on the ExpressCard (1) to unlock it. b. For more information about smart card security features, see Help and Support. 34 Chapter 5 External cards and devices Release and remove the ExpressCard: a. Save your information and close all programs associated with the smart card reader (select...