HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic ...test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, perform ...
...Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic ...test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, perform ...
HP Notebook Reference Guide
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... the computer is in the Sleep state or in the sequence provided: ● Press ctrl+alt+delete, and then click the Power button on the screen. ● Press and hold the power button on the computer for at least 5 seconds. ● Disconnect the computer from external power. ● ...Sleep or Hibernation before shutdown is used throughout this guide to refer to both types of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are unable to use the preceding shutdown procedure, try the following emergency procedures...
... the computer is in the Sleep state or in the sequence provided: ● Press ctrl+alt+delete, and then click the Power button on the screen. ● Press and hold the power button on the computer for at least 5 seconds. ● Disconnect the computer from external power. ● ...Sleep or Hibernation before shutdown is used throughout this guide to refer to both types of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are unable to use the preceding shutdown procedure, try the following emergency procedures...
HP Notebook Reference Guide
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...the following devices: ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is on page 22. NOTE: For additional information about the power meter, see Using...applications when you are not using . ● Decrease screen brightness. ● Before you leave your work , initiate Sleep or Hibernation, or shut down the computer. Exit Hibernation by pressing the power button. Replace the discharged user-replaceable battery with a charged battery, or connect the AC ...
...the following devices: ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is on page 22. NOTE: For additional information about the power meter, see Using...applications when you are not using . ● Decrease screen brightness. ● Before you leave your work , initiate Sleep or Hibernation, or shut down the computer. Exit Hibernation by pressing the power button. Replace the discharged user-replaceable battery with a charged battery, or connect the AC ...
HP Notebook Reference Guide
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... Advanced System Diagnostics: 1. Click the diagnostic test you need to report the issue and purchase a replacement battery. You can view system information and error logs in the lower-left corner of the screen, press esc. Turn on -screen instructions. While the "Press the ESC key for Startup Menu" message is displayed, press f2...
... Advanced System Diagnostics: 1. Click the diagnostic test you need to report the issue and purchase a replacement battery. You can view system information and error logs in the lower-left corner of the screen, press esc. Turn on -screen instructions. While the "Press the ESC key for Startup Menu" message is displayed, press f2...
HP ProtectTools Getting Started
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... to back up your Privacy Manager Certificate nears expiration, you will be for HP ProtectTools (select models only) It is recommended that you have finished viewing the...Privacy Manager, and then click Certificates. 2. NOTE: The Privacy Manager Certificate renewal process does not replace your use only, and is complete, click Next. 5. Open Privacy Manager, and then click... password, and then click Next. 4. Click a Privacy Manager Certificate. 3. Follow the on-screen instructions to a location other certificate authorities are visible from within Privacy Manager, even if additional...
... to back up your Privacy Manager Certificate nears expiration, you will be for HP ProtectTools (select models only) It is recommended that you have finished viewing the...Privacy Manager, and then click Certificates. 2. NOTE: The Privacy Manager Certificate renewal process does not replace your use only, and is complete, click Next. 5. Open Privacy Manager, and then click... password, and then click Next. 4. Click a Privacy Manager Certificate. 3. Follow the on-screen instructions to a location other certificate authorities are visible from within Privacy Manager, even if additional...
Getting Started HP Notebook
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.... ● How to use the keyboard and pointing devices ● How to replace or upgrade the hard drive and memory modules ● How to perform a backup and recovery... ● How to contact customer support ● Computer specifications HP Notebook Reference Guide ● Power management features To access this guide: ● How...help you perform various tasks. Go to access technical support region, and follow the on-screen instructions. Regulatory, Safety, and Environmental Notices ● Regulatory and safety information To access ...
.... ● How to use the keyboard and pointing devices ● How to replace or upgrade the hard drive and memory modules ● How to perform a backup and recovery... ● How to contact customer support ● Computer specifications HP Notebook Reference Guide ● Power management features To access this guide: ● How...help you perform various tasks. Go to access technical support region, and follow the on-screen instructions. Regulatory, Safety, and Environmental Notices ● Regulatory and safety information To access ...
Getting Started HP Notebook
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... AC adapter light 13, 16 audio-in (microphone) jack 12 audio-out (headphone) jack 12 B Backup and Restore 49 battery removing 33 replacing 33 battery bay 19 battery release latches 19 Bluetooth label 54 bottom part locations, identifying 20 buttons left TouchPad 4 optical drive eject 13, 14... keys adjusting volume 27 audio CD, DVD, or BD controls 27 battery charge 27 decrease screen brightness 26 description 26 increase screen brightness 26 muting speaker sound 27 QuickLock 26 Sleep 26 switching screen image 26 using 26 I input power 55 integrated numeric keypad, identifying 11, 28 integrated ...
... AC adapter light 13, 16 audio-in (microphone) jack 12 audio-out (headphone) jack 12 B Backup and Restore 49 battery removing 33 replacing 33 battery bay 19 battery release latches 19 Bluetooth label 54 bottom part locations, identifying 20 buttons left TouchPad 4 optical drive eject 13, 14... keys adjusting volume 27 audio CD, DVD, or BD controls 27 battery charge 27 decrease screen brightness 26 description 26 increase screen brightness 26 muting speaker sound 27 QuickLock 26 Sleep 26 switching screen image 26 using 26 I input power 55 integrated numeric keypad, identifying 11, 28 integrated ...
Getting Started HP Notebook
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L labels Bluetooth 54 HP Mobile Broadband Module 54 Microsoft Certificate of Authenticity 54 ... 6 webcam 17, 18 wireless 5, 6 M Media Card Reader 12 media controls, keys 27 memory module inserting 43 removing 42 replacing 42 memory module compartment 19 Microsoft Certificate of Authenticity label 54 mouse, external setting preferences 29 mute key, identifying 27 N network ... keys 26 screen image, switching 26 scrolling TouchPad gesture 32 security cable slot 15, 16 security screw 35 serial number 54 serial number, computer 54 service door 36, 54 removing 36 replacing 37 security screw 35 service...
L labels Bluetooth 54 HP Mobile Broadband Module 54 Microsoft Certificate of Authenticity 54 ... 6 webcam 17, 18 wireless 5, 6 M Media Card Reader 12 media controls, keys 27 memory module inserting 43 removing 42 replacing 42 memory module compartment 19 Microsoft Certificate of Authenticity label 54 mouse, external setting preferences 29 mute key, identifying 27 N network ... keys 26 screen image, switching 26 scrolling TouchPad gesture 32 security cable slot 15, 16 security screw 35 serial number 54 serial number, computer 54 service door 36, 54 removing 36 replacing 37 security screw 35 service...
HP Notebook User Guide - Linux
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Select Computer > Shutdown > Shut Down. When Suspend is initiated, the power lights blink and the screen clears. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer. Save your work is saved... are connecting an external hardware device that does not connect to use the preceding shutdown procedure, try the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are unable to a USB port ● When the computer will be unused and disconnected...
Select Computer > Shutdown > Shut Down. When Suspend is initiated, the power lights blink and the screen clears. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer. Save your work is saved... are connecting an external hardware device that does not connect to use the preceding shutdown procedure, try the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are unable to a USB port ● When the computer will be unused and disconnected...
HP Notebook User Guide - Linux
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... NOTE: After a message on the screen reports a successful installation, you to run , and then follow the on-screen instructions. If it is functioning properly. If the battery fails the test, contact HP Customer Support to report the issue and purchase a replacement battery. ● System Tune-Up-...Go to start the computer. ● Run-in every sector of the screen, press esc. You can delete the downloaded file from your computer to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition...
... NOTE: After a message on the screen reports a successful installation, you to run , and then follow the on-screen instructions. If it is functioning properly. If the battery fails the test, contact HP Customer Support to report the issue and purchase a replacement battery. ● System Tune-Up-...Go to start the computer. ● Run-in every sector of the screen, press esc. You can delete the downloaded file from your computer to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition...
HP Notebook User Guide - Linux
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...media 41 recovery 75 regulatory information regulatory label 91 wireless certification labels 91 RJ-45 (network) jack, identifying 15, 16 S screen brightness keys 29 screen image, switching 29 scrolling TouchPad gesture 34 security cable 73 security cable slot, identifying 15, 16 security screw 50 security, wireless... 25 serial number, computer 91 service door 50, 91 identifying 19 removing 51, 53 replacing 51, 55 security screw 50 ...
...media 41 recovery 75 regulatory information regulatory label 91 wireless certification labels 91 RJ-45 (network) jack, identifying 15, 16 S screen brightness keys 29 screen image, switching 29 scrolling TouchPad gesture 34 security cable 73 security cable slot, identifying 15, 16 security screw 50 security, wireless... 25 serial number, computer 91 service door 50, 91 identifying 19 removing 51, 53 replacing 51, 55 security screw 50 ...