Resolving Start Up and No Boot Problems Checklist
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...Search www.microsoft.com for terms in error message. Search www.hp.com for terms in error message. If possible, turn on a black screen during recovery. Symptom 6: Computer displays the Windows logo screen and stops responding If no error message displays, turn on power, press F8... Assistant from www.hp.com/go/helpandsupport for latest updates. Run Windows Update from www.update.microsoft.com for latest Microsoft updates. Run the anti-virus program. Symptom 5: Computer displays a blue screen or continually re-starts After an error message is displayed, ...
...Search www.microsoft.com for terms in error message. Search www.hp.com for terms in error message. If possible, turn on a black screen during recovery. Symptom 6: Computer displays the Windows logo screen and stops responding If no error message displays, turn on power, press F8... Assistant from www.hp.com/go/helpandsupport for latest updates. Run Windows Update from www.update.microsoft.com for latest Microsoft updates. Run the anti-virus program. Symptom 5: Computer displays a blue screen or continually re-starts After an error message is displayed, ...