Resolving Start Up and No Boot Problems Checklist
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... were replaced, reinstall original components Remove memory modules and replace one-at least 15 seconds. 3. If there is no battery or AC power at the notebook, contact HP for at -a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If ... glow, display is black, computer does not start normally, identify the specific problem symptom listed below and take the recommended actions. HP Notebook PCs - Connect a different battery and disconnect AC power adapter. Symptom: LED lights do not glow when power button is pressed, there is no power available to...
... were replaced, reinstall original components Remove memory modules and replace one-at least 15 seconds. 3. If there is no battery or AC power at the notebook, contact HP for at -a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If ... glow, display is black, computer does not start normally, identify the specific problem symptom listed below and take the recommended actions. HP Notebook PCs - Connect a different battery and disconnect AC power adapter. Symptom: LED lights do not glow when power button is pressed, there is no power available to...
Limited warranty and technical support - (1 Year)
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... WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. Product Limited Warranty Periods Hardware Covered Compaq computer Included HP accessories and batteries Duration of Warranty Period 1 year 1 year Third-party accessories Not warranted by Compaq.
... WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. Product Limited Warranty Periods Hardware Covered Compaq computer Included HP accessories and batteries Duration of Warranty Period 1 year 1 year Third-party accessories Not warranted by Compaq.
Limited warranty and technical support - (1 Year)
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.... Compaq will, at its discretion, repair or replace any warranty services for defective products. 2 English Compaq warrants that you a refund of your Compaq Product. Rechargeable batteries are free from Compaq are entitled to your purchase price or lease payments (less interest) instead of the purchase or lease date. They do not...
.... Compaq will, at its discretion, repair or replace any warranty services for defective products. 2 English Compaq warrants that you a refund of your Compaq Product. Rechargeable batteries are free from Compaq are entitled to your purchase price or lease payments (less interest) instead of the purchase or lease date. They do not...
Limited warranty and technical support - (1 Year)
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... warranted from which the serial number has been removed or that has been damaged or rendered defective (a) as a result of the battery included in the servicing country. No change to the conditions of this Compaq Product will vary depending on product configuration and usage, including... Compaq or Compaq approved parts, if available for damage that came with all batteries, the maximum capacity of your battery has had a warranted failure, you have been made in battery capacity. Your battery is not responsible for your purchase or lease of Compaq-that may be uninterrupted...
... warranted from which the serial number has been removed or that has been damaged or rendered defective (a) as a result of the battery included in the servicing country. No change to the conditions of this Compaq Product will vary depending on product configuration and usage, including... Compaq or Compaq approved parts, if available for damage that came with all batteries, the maximum capacity of your battery has had a warranted failure, you have been made in battery capacity. Your battery is not responsible for your purchase or lease of Compaq-that may be uninterrupted...
Notebook Essentials - Windows 7
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... software, hardware components, and specifications ■ How to help safeguard the computer ■ How to get the best performance from the battery ■ How to the Internet, manage your computer from viruses After you always update the antivirus software. Antivirus software helps protect your...computer, refer to the software manufacturer's instructions, which may be provided on the manufacturer's Web site. 2 Notebook Essentials You can access Help and Support by viruses. HP also recommends that is preinstalled on disc, in Help and Support, click Start, click Help and Support, ...
... software, hardware components, and specifications ■ How to help safeguard the computer ■ How to get the best performance from the battery ■ How to the Internet, manage your computer from viruses After you always update the antivirus software. Antivirus software helps protect your...computer, refer to the software manufacturer's instructions, which may be provided on the manufacturer's Web site. 2 Notebook Essentials You can access Help and Support by viruses. HP also recommends that is preinstalled on disc, in Help and Support, click Start, click Help and Support, ...
Notebook Essentials - Windows 7
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... Chapter 3, "What's next?" for more information. 6 Notebook Essentials Opens the Volume Control window. Ä CAUTION: Software downloaded from the Internet may contain viruses. Displays the status of HP Connection Manager and opens the HP Connection Manager window. Chapter 2: Windows desktop Icon Name HP Connection Manager (select models only) Battery Meter Network status Description Displays the...
... Chapter 3, "What's next?" for more information. 6 Notebook Essentials Opens the Volume Control window. Ä CAUTION: Software downloaded from the Internet may contain viruses. Displays the status of HP Connection Manager and opens the HP Connection Manager window. Chapter 2: Windows desktop Icon Name HP Connection Manager (select models only) Battery Meter Network status Description Displays the...
Notebook Essentials - Windows 7
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...outlet. Surge protectors are commonly available from most computer or electronics retailers. ■ During an electrical storm, either run the computer on battery power or shut down the computer and unplug the power cord. ■ If applicable to a telephone line. Telephone line surge protectors ...on the computer to obtain information about you or the computer. The Safety & Comfort Guide is easily accessible at http://www.hp.com/ergo. 8 Notebook Essentials Some firewalls also monitor outgoing traffic. Using the computer safely Å WARNING: To reduce the risk of serious injury...
...outlet. Surge protectors are commonly available from most computer or electronics retailers. ■ During an electrical storm, either run the computer on battery power or shut down the computer and unplug the power cord. ■ If applicable to a telephone line. Telephone line surge protectors ...on the computer to obtain information about you or the computer. The Safety & Comfort Guide is easily accessible at http://www.hp.com/ergo. 8 Notebook Essentials Some firewalls also monitor outgoing traffic. Using the computer safely Å WARNING: To reduce the risk of serious injury...
Notebook Essentials - Windows 7
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...software provided by your Internet service provider (ISP). The computer and the AC adapter comply with the computer, a replacement AC adapter or battery provided by dialing in to a service provider using the RJ-45 (network) jack. To learn about adding the computer to an ... or the "Setting up a wireless network" section. ■ Wired-You can access the Internet by HP, or a compatible AC adapter or battery purchased as pillows or rugs or clothing, to block airflow. Notebook Essentials 9 Connecting to a broadband network using a modem cable (purchased separately) connected to the RJ-11...
...software provided by your Internet service provider (ISP). The computer and the AC adapter comply with the computer, a replacement AC adapter or battery provided by dialing in to a service provider using the RJ-45 (network) jack. To learn about adding the computer to an ... or the "Setting up a wireless network" section. ■ Wired-You can access the Internet by HP, or a compatible AC adapter or battery purchased as pillows or rugs or clothing, to block airflow. Notebook Essentials 9 Connecting to a broadband network using a modem cable (purchased separately) connected to the RJ-11...
Notebook Essentials - Windows 7
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... the sequence provided, until shutdown occurs: Ä CAUTION: Emergency shutdown procedures result in the lower-right corner of unsaved information. ■ Press ctrl+alt+delete. Notebook Essentials 15 Turning off the computer Whenever possible, turn off the computer by using the standard shutdown procedure: 1. Save your work and close all open... the Shut Down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery.
... the sequence provided, until shutdown occurs: Ä CAUTION: Emergency shutdown procedures result in the lower-right corner of unsaved information. ■ Press ctrl+alt+delete. Notebook Essentials 15 Turning off the computer Whenever possible, turn off the computer by using the standard shutdown procedure: 1. Save your work and close all open... the Shut Down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery.
Notebook Essentials - Windows 7
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... screen is blank but is not in use, or when the computer has reached a low battery level. To transfer the image to display the image on the computer screen or the external display, Notebook Essentials 17 Chapter 4: Troubleshooting Troubleshooting resources If you experience computer problems, perform these troubleshooting steps .... On most models, when an optional external display, such as a monitor, is connected to the computer, the image can be initiated by HP for this chapter. ■ Access Web site links and additional information about the computer through Help and Support.
... screen is blank but is not in use, or when the computer has reached a low battery level. To transfer the image to display the image on the computer screen or the external display, Notebook Essentials 17 Chapter 4: Troubleshooting Troubleshooting resources If you experience computer problems, perform these troubleshooting steps .... On most models, when an optional external display, such as a monitor, is connected to the computer, the image can be initiated by HP for this chapter. ■ Access Web site links and additional information about the computer through Help and Support.
Notebook Essentials - Windows 7
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...allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, during operation. 18 Notebook Essentials Do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, to software or ...But if the computer feels unusually warm, it is normal for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. It is not responding." ■ Run a virus scan. The computer is unusually warm It is in the computer starts up automatically to keep ...
...allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, during operation. 18 Notebook Essentials Do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, to software or ...But if the computer feels unusually warm, it is normal for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. It is not responding." ■ Run a virus scan. The computer is unusually warm It is in the computer starts up automatically to keep ...
Notebook Essentials - Windows 7
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... capable of accepting DC power within the following table may be rated at 100-240 V, 50-60 Hz. Notebook Essentials 25 Input power Rating Operating voltage and current 18.5 V dc @ 3.5 A - 65 W 19 ...well as the adapter wattage can be found on DC power, which can be supplied by HP for use or transport the computer in extreme environments. Factor Temperature Operating Nonoperating Relative humidity (...or a DC power source. The computer operates on the system regulatory label inside the battery bay. Although the computer can be powered from a standalone DC power source, it ...
... capable of accepting DC power within the following table may be rated at 100-240 V, 50-60 Hz. Notebook Essentials 25 Input power Rating Operating voltage and current 18.5 V dc @ 3.5 A - 65 W 19 ...well as the adapter wattage can be found on DC power, which can be supplied by HP for use or transport the computer in extreme environments. Factor Temperature Operating Nonoperating Relative humidity (...or a DC power source. The computer operates on the system regulatory label inside the battery bay. Although the computer can be powered from a standalone DC power source, it ...
Notebook Essentials - Windows 7
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... airport walk-through devices and security wands. The airport security devices that applies to the use of a particular device, ask for appliances. 28 Notebook Essentials If you plan to use the computer during a flight, check with a voltage converter kit sold for authorization to use it before you ... use is at the discretion of the airline. Such restrictions may be unused and disconnected from external power for more than 2 weeks, remove the battery pack and store it separately. ■ If you are uncertain of the policy that check carry-on your bags. Ä Avoid exposing a ...
... airport walk-through devices and security wands. The airport security devices that applies to the use of a particular device, ask for appliances. 28 Notebook Essentials If you plan to use the computer during a flight, check with a voltage converter kit sold for authorization to use it before you ... use is at the discretion of the airline. Such restrictions may be unused and disconnected from external power for more than 2 weeks, remove the battery pack and store it separately. ■ If you are uncertain of the policy that check carry-on your bags. Ä Avoid exposing a ...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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... 38 Packaging and transporting guidelines 39 Workstation guidelines 39 Equipment guidelines 40 Component replacement procedures 41 Serial number ...41 Computer feet ...42 Battery ...43 Hard drive ...44 Optical drive ...47 WLAN module ...49 Memory module ...51 Keyboard ...53 Top cover ...55 Speaker assembly... ...63 USB board ...64 Power connector cable ...65 Display assembly ...66 System board ...73 Optical drive SATA cable and connector 76 RTC battery ...78 Fan/heat sink assembly ...80 Processor ...83 5 Setup Utility ...85 Computer Setup in Windows 7 ...85 Starting Setup Utility ...85...
... 38 Packaging and transporting guidelines 39 Workstation guidelines 39 Equipment guidelines 40 Component replacement procedures 41 Serial number ...41 Computer feet ...42 Battery ...43 Hard drive ...44 Optical drive ...47 WLAN module ...49 Memory module ...51 Keyboard ...53 Top cover ...55 Speaker assembly... ...63 USB board ...64 Power connector cable ...65 Display assembly ...66 System board ...73 Optical drive SATA cable and connector 76 RTC battery ...78 Fan/heat sink assembly ...80 Processor ...83 5 Setup Utility ...85 Computer Setup in Windows 7 ...85 Starting Setup Utility ...85...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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Requirements for specific countries or regions 115 10 Recycling ...116 Battery ...116 Display ...116 Index ...122 x
Requirements for specific countries or regions 115 10 Recycling ...116 Battery ...116 Display ...116 Index ...122 x
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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Category Description HP G42 HDMI v1.3 supporting 1080p with HDCP key Single port configured for either HDMI or 5-in-1 card reader USB 2.0 (3) RJ-11 (modem) with modem option ... Basic (32 & 64 bit) Windows 7 Starter (32 bit) Free DOS Novell Linux Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module UMA √ √ Compaq Presario CQ42 Discrete √ Compaq Presario CQ42 Compaq Presario CQ42 UMA Models UMA Models 150 - 199 100 - 149 √ √ √ √ √ √ √ √ √ √...
Category Description HP G42 HDMI v1.3 supporting 1080p with HDCP key Single port configured for either HDMI or 5-in-1 card reader USB 2.0 (3) RJ-11 (modem) with modem option ... Basic (32 & 64 bit) Windows 7 Starter (32 bit) Free DOS Novell Linux Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module UMA √ √ Compaq Presario CQ42 Discrete √ Compaq Presario CQ42 Compaq Presario CQ42 UMA Models UMA Models 150 - 199 100 - 149 √ √ √ √ √ √ √ √ √ √...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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... the computer. Right-side components Component (1) Optical drive (2) Optical drive light (3) USB port (4) RJ-11 (modem) jack (select models only) (5) AC adapter/power/battery light (6) Power connector Description Reads and writes to external power and the battery is fully charged. ● Blinking white: The computer is in the Sleep state. ● Amber...
... the computer. Right-side components Component (1) Optical drive (2) Optical drive light (3) USB port (4) RJ-11 (modem) jack (select models only) (5) AC adapter/power/battery light (6) Power connector Description Reads and writes to external power and the battery is fully charged. ● Blinking white: The computer is in the Sleep state. ● Amber...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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.... Contains 2 memory module slots and, on and off during routine operation. Enable airflow to cycle on select models, the wireless LAN (WLAN) device. Releases the battery from the battery bay. Bottom components Component (1) (2) Battery bay Battery release latch (3) Vents (4) (4) Memory module compartment (5) Hard drive bay Description Holds the...
.... Contains 2 memory module slots and, on and off during routine operation. Enable airflow to cycle on select models, the wireless LAN (WLAN) device. Releases the battery from the battery bay. Bottom components Component (1) (2) Battery bay Battery release latch (3) Vents (4) (4) Memory module compartment (5) Hard drive bay Description Holds the...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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or region-specific modem cable adapter (included with the modem. Additional hardware components Component (1) Power cord* (2) AC adapter (3) Battery* *Power cords vary in which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. 18 Chapter 2 External ...
or region-specific modem cable adapter (included with the modem. Additional hardware components Component (1) Power cord* (2) AC adapter (3) Battery* *Power cords vary in which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. 18 Chapter 2 External ...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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Serial number location 19 3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer.
Serial number location 19 3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer.