HP Notebook Series - Maintenance, Shipping and Travel Guide
Page 14
..., Shipping and Travel Preparing the Notebook for the notebook and diskettes. ❏ The walk-through security device and the handheld security wands are traveling internationally: ❏ Consult with a Customer Care Center about power cord and adapter requirements for each location in which... you plan to use the notebook. (Voltage, frequency, and plug configurations vary.) Refer to the Worldwide Telephone Numbers ...
..., Shipping and Travel Preparing the Notebook for the notebook and diskettes. ❏ The walk-through security device and the handheld security wands are traveling internationally: ❏ Consult with a Customer Care Center about power cord and adapter requirements for each location in which... you plan to use the notebook. (Voltage, frequency, and plug configurations vary.) Refer to the Worldwide Telephone Numbers ...
Maintenance and Service Guide
Page 14
... view of the notebook, see page 4-2. Power button, turns the notebook on -off 5. Keyboard status lights 4. Touch pad, scroll pad, Select buttons, plus on and off button 6. Infrared port* 9. Wireless on certain models 1-8 Product Information Service Manual Features The following illustrations show the notebook's main external features. Figure 1-1. Front View HP Pavilion ze4x00, HP Compaq nx9005 and...
... view of the notebook, see page 4-2. Power button, turns the notebook on -off 5. Keyboard status lights 4. Touch pad, scroll pad, Select buttons, plus on and off button 6. Infrared port* 9. Wireless on certain models 1-8 Product Information Service Manual Features The following illustrations show the notebook's main external features. Figure 1-1. Front View HP Pavilion ze4x00, HP Compaq nx9005 and...
Maintenance and Service Guide
Page 21
... locks. Table 1-3. Battery status Green: The AC adapter is connected and the battery is missing or has a fault. Blinking: The AC adapter is connected and the battery is fully charged. The keyboard status lights, located above the keyboard, indicate the states of the notebook report power status, battery status, and hard disk activity. Service...
... locks. Table 1-3. Battery status Green: The AC adapter is connected and the battery is missing or has a fault. Blinking: The AC adapter is connected and the battery is fully charged. The keyboard status lights, located above the keyboard, indicate the states of the notebook report power status, battery status, and hard disk activity. Service...
Maintenance and Service Guide
Page 25
...1.80-GHz AMD Athlon processor with 256-KB L2 cache and 1.45-V core low-power processor with Intel Speed Step technology, 512-KB L2 cache, and 1.2- Low-battery warning Suspend/resume capability Universal AC adapter: 100-240 Vac (50/60 Hz) input, 19 Vdc output, or 75 W ...32-, or 64-MB DDR graphics memory, 4x AGP graphics capability Dual display capability (depends on . Processor and Bus Architecture (continued) Video Power Compaq Evo Notebook N1050v: 1.8-GHz Mobile Intel Pentium 4 Processor-M with Intel Speed Step technology, 512-KB L2 cache, and 1.2- or 1.8-GHz Intel Celeron ...
...1.80-GHz AMD Athlon processor with 256-KB L2 cache and 1.45-V core low-power processor with Intel Speed Step technology, 512-KB L2 cache, and 1.2- Low-battery warning Suspend/resume capability Universal AC adapter: 100-240 Vac (50/60 Hz) input, 19 Vdc output, or 75 W ...32-, or 64-MB DDR graphics memory, 4x AGP graphics capability Dual display capability (depends on . Processor and Bus Architecture (continued) Video Power Compaq Evo Notebook N1050v: 1.8-GHz Mobile Intel Pentium 4 Processor-M with Intel Speed Step technology, 512-KB L2 cache, and 1.2- or 1.8-GHz Intel Celeron ...
Maintenance and Service Guide
Page 27
...Adapter, 90W • • Battery, Li ion 4.4AHr 8 Cell Li ion • • Cord, Pwr, Austr ABG (2w) Cord, Pwr, Europe ABB (2w) SPS-CORD-AC PWR 2 WIRE-INTL SPS-CORD-AC PWR 2 WIRE-IT Cord, Pwr, Japan ABJ (2w) Pavilion... • • Evo N1010v and Presario 1100 • • • • • • • Pavilion ze4100 • • • • • • • • Service Manual Product Information 1-21 Accessory...4320 319414-001 0950-4288 319415-001 319416-001 320692-001 Power Options F4600-60901 F4813A or F5104A F4809-60901 319411-001 ...
...Adapter, 90W • • Battery, Li ion 4.4AHr 8 Cell Li ion • • Cord, Pwr, Austr ABG (2w) Cord, Pwr, Europe ABB (2w) SPS-CORD-AC PWR 2 WIRE-INTL SPS-CORD-AC PWR 2 WIRE-IT Cord, Pwr, Japan ABJ (2w) Pavilion... • • Evo N1010v and Presario 1100 • • • • • • • Pavilion ze4100 • • • • • • • • Service Manual Product Information 1-21 Accessory...4320 319414-001 0950-4288 319415-001 319416-001 320692-001 Power Options F4600-60901 F4813A or F5104A F4809-60901 319411-001 ...
Maintenance and Service Guide
Page 30
... L2 cache Primary system circuitry Video RAM (XE4500) Changeable SDRAM (2 slots), video RAM (XE4100) Power storage AC adapter socket, reset button, lid switch, power supply, power control circuitry Power button AC-to-DC converter Graphics controller, video RAM Display output, backlight, power converter for backlight Hard disk controller Hard disk mechanism I/O controller, floppy connector Floppy drive...
... L2 cache Primary system circuitry Video RAM (XE4500) Changeable SDRAM (2 slots), video RAM (XE4100) Power storage AC adapter socket, reset button, lid switch, power supply, power control circuitry Power button AC-to-DC converter Graphics controller, video RAM Display output, backlight, power converter for backlight Hard disk controller Hard disk mechanism I/O controller, floppy connector Floppy drive...
Maintenance and Service Guide
Page 89
... record these directions exactly or you might be replaced separately. Connect the AC adapter to reset the notebook. Once the update process begins, do not interrupt it . 3. BIOS updates...for all 3 methods. Undock the notebook if it is defective, you might damage the notebook. When the process completes, press the power button to the notebook. 4. The BIOS update also resets...the updates. If you make an Internet connection from the HP Business Support Web site http://www.hp.com/go/bizsupport. If the notebook will boot sufficiently, use a Crisis Recovery floppy disk. ...
... record these directions exactly or you might be replaced separately. Connect the AC adapter to reset the notebook. Once the update process begins, do not interrupt it . 3. BIOS updates...for all 3 methods. Undock the notebook if it is defective, you might damage the notebook. When the process completes, press the power button to the notebook. 4. The BIOS update also resets...the updates. If you make an Internet connection from the HP Business Support Web site http://www.hp.com/go/bizsupport. If the notebook will boot sufficiently, use a Crisis Recovery floppy disk. ...
Maintenance and Service Guide
Page 99
Suggestions for Troubleshooting Table 3-2. Scope of Diagnostic Tools Function Power-On e-Diagtools Self-Test WMI/ Sycard Toptools PCCtest 450 (if installed) Bootup Processor Memory Fan Batteries Display Hard disk Floppy drive Keyboard Audio... Describes Describes Describes Describes Modem Wireless Infrared Describes PS/2 port Tests† USB Describes Port replicator PCMCIA Tests Tests Describes IEEE 1394 Tests AC adapter Status *Test might be available only on certain units. †Use an external keyboard to exercise the port. Run the external 101-key test...
Suggestions for Troubleshooting Table 3-2. Scope of Diagnostic Tools Function Power-On e-Diagtools Self-Test WMI/ Sycard Toptools PCCtest 450 (if installed) Bootup Processor Memory Fan Batteries Display Hard disk Floppy drive Keyboard Audio... Describes Describes Describes Describes Modem Wireless Infrared Describes PS/2 port Tests† USB Describes Port replicator PCMCIA Tests Tests Describes IEEE 1394 Tests AC adapter Status *Test might be available only on certain units. †Use an external keyboard to exercise the port. Run the external 101-key test...
Maintenance and Service Guide
Page 100
... replace motherboard. Unplug the AC adapter, remove the battery and any other SDRAM module and try again. If monitor shows successful boot, replace display assembly. If OS starts from hard disk or floppy drive, replace CPU module, replace motherboard. Reinsert any PC cards, press the reset button ...off , and then press power button to turn notebook off , try again. If power status light turns on . If monitor is installed. Press and hold power button to turn notebook on but does not boot Make sure at least one SDRAM module and try again. AC adapter SDRAM module. If you ...
... replace motherboard. Unplug the AC adapter, remove the battery and any other SDRAM module and try again. If monitor shows successful boot, replace display assembly. If OS starts from hard disk or floppy drive, replace CPU module, replace motherboard. Reinsert any PC cards, press the reset button ...off , and then press power button to turn notebook off , try again. If power status light turns on . If monitor is installed. Press and hold power button to turn notebook on but does not boot Make sure at least one SDRAM module and try again. AC adapter SDRAM module. If you ...
Maintenance and Service Guide
Page 102
... used at that rate until battery runs out. Make sure AC adapter is installed or AC adapter connected. Unplug AC adapter and allow battery to cool. It, therefore, depends on notebook's power use at that moment. Symptom No power Battery does not charge AC adapter does not power notebook Battery indicator is inaccurate Call Center: Suggestions Make sure charged...
... used at that rate until battery runs out. Make sure AC adapter is installed or AC adapter connected. Unplug AC adapter and allow battery to cool. It, therefore, depends on notebook's power use at that moment. Symptom No power Battery does not charge AC adapter does not power notebook Battery indicator is inaccurate Call Center: Suggestions Make sure charged...
Maintenance and Service Guide
Page 110
...customer abuse. Using a flashlight, look for damaged coaxial cables or connectors. AC adapter cannot be repaired and must be caused by customer abuse. 3-18 Troubleshooting and Diagnostics Service Manual Restart notebook. Try card in Control Panel. For model XE4500, if only one is ...affected, replace PCMCIA socket. Declared to Mini PCI card and motherboard. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Declared ...
...customer abuse. Using a flashlight, look for damaged coaxial cables or connectors. AC adapter cannot be repaired and must be caused by customer abuse. 3-18 Troubleshooting and Diagnostics Service Manual Restart notebook. Try card in Control Panel. For model XE4500, if only one is ...affected, replace PCMCIA socket. Declared to Mini PCI card and motherboard. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Declared ...
Maintenance and Service Guide
Page 111
...settings in AC adapter for 24 hours to spin up (you can affect response time). Check heat sink for overheating-see if an application is not repairable, and must be paused or running slowly, consider installing additional SDRAM. Restart notebook. Port replicator ... Call Center: Suggestions Repair Center: Likely Causes Plug in BIOS Setup. Reset notebook (see previous symptom. If notebook slows after period of notebook) while notebook appears to modify hard disk power settings. Check thermal contact between CPU and heat sink. Symptom Miscellaneous Clock loses...
...settings in AC adapter for 24 hours to spin up (you can affect response time). Check heat sink for overheating-see if an application is not repairable, and must be paused or running slowly, consider installing additional SDRAM. Restart notebook. Port replicator ... Call Center: Suggestions Repair Center: Likely Causes Plug in BIOS Setup. Reset notebook (see previous symptom. If notebook slows after period of notebook) while notebook appears to modify hard disk power settings. Check thermal contact between CPU and heat sink. Symptom Miscellaneous Clock loses...
Maintenance and Service Guide
Page 114
...not all accessories, including SDRAM modules, port replicator, PC cards, printer, external monitor, pointing device, and keyboard. 2. Press the reset button to return the notebook to start the notebook. if an error occurs, the BIOS displays a ... a clean boot, it halts POST after issuing a beep code and/or displaying a message (see POST messages. Provide "clean" AC power-no auto adapter or unusual AC adapter configuration. 3. Beep Codes 1 1-2 1-1-1-3 1-1-1-4 1-1-2-1 1-1-2-3 1-1-2-4 1-1-3-1 1-1-3-2 1-1-3-3 1-1-3-4 1-1-4-1 1-1-4-3 1-1-4-4 1-2-1-1 Table 3-4. The beep code indicates...
...not all accessories, including SDRAM modules, port replicator, PC cards, printer, external monitor, pointing device, and keyboard. 2. Press the reset button to return the notebook to start the notebook. if an error occurs, the BIOS displays a ... a clean boot, it halts POST after issuing a beep code and/or displaying a message (see POST messages. Provide "clean" AC power-no auto adapter or unusual AC adapter configuration. 3. Beep Codes 1 1-2 1-1-1-3 1-1-1-4 1-1-2-1 1-1-2-3 1-1-2-4 1-1-3-1 1-1-3-2 1-1-3-3 1-1-3-4 1-1-4-1 1-1-4-3 1-1-4-4 1-2-1-1 Table 3-4. The beep code indicates...
Service Manual
Page 54
... PS/2 mouse port (supports Y adapter). *on -off button and indicator light.* 10. Front View HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, and Compaq Presario 2100 1. Infrared port.* 9. Main status lights (left to right): power mode, hard disk activity, battery. 7. For an exploded view of the notebook, see page 4-2. Power button. Battery. 11. Features The...
... PS/2 mouse port (supports Y adapter). *on -off button and indicator light.* 10. Front View HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, and Compaq Presario 2100 1. Infrared port.* 9. Main status lights (left to right): power mode, hard disk activity, battery. 7. For an exploded view of the notebook, see page 4-2. Power button. Battery. 11. Features The...
Service Manual
Page 61
...status lights on the front of the keyboard locks. Off: notebook is on for the numeric keys; Off: The AC adapter is active. The keyboard status lights, located above the keyboard, indicate the states of the notebook report power status, battery status, and hard disk activity. Table 1-5. Keyboard...Information 1-55 Main Status Lights (front of notebook) Meaning Power status On: notebook is off ). Num Lock must also be on (even if the display is active. (The Keypad Lock must also be on an external keyboard). Blinking: The AC adapter is connected and the battery is charging. Amber...
...status lights on the front of the keyboard locks. Off: notebook is on for the numeric keys; Off: The AC adapter is active. The keyboard status lights, located above the keyboard, indicate the states of the notebook report power status, battery status, and hard disk activity. Table 1-5. Keyboard...Information 1-55 Main Status Lights (front of notebook) Meaning Power status On: notebook is off ). Num Lock must also be on (even if the display is active. (The Keypad Lock must also be on an external keyboard). Blinking: The AC adapter is connected and the battery is charging. Amber...
Service Manual
Page 66
...is off, 3 hours when system is on -off button and indicator. Suspend/resume capability. Universal AC adapter: 100-240 Vac (50/60 Hz) input, 19 Vdc output, 75 W. 20- Touch pad with...-ROM, or 8x DVD, or CD-RW, or CD-RW/DVD drive (or higher). Video Power Mass Storage RAM Audio System Keyboard and Pointing Device LAN (certain models) 14.1-inch XGA (1024 ...Mbps) support. Volume and mute buttons (certain models). Dual display capability (depends on operating system support). HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100 Two slots for...
...is off, 3 hours when system is on -off button and indicator. Suspend/resume capability. Universal AC adapter: 100-240 Vac (50/60 Hz) input, 19 Vdc output, 75 W. 20- Touch pad with...-ROM, or 8x DVD, or CD-RW, or CD-RW/DVD drive (or higher). Video Power Mass Storage RAM Audio System Keyboard and Pointing Device LAN (certain models) 14.1-inch XGA (1024 ...Mbps) support. Volume and mute buttons (certain models). Dual display capability (depends on operating system support). HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100 Two slots for...
Service Manual
Page 69
Accessory Description Power Options F4600-60901 AC-Adapter-Ultraslim Delta 75W s/PFC F4809-60901 Battery, Li ion 4....UK (EPSR) For Hong Kong (2w) 8120-6313 Cord, Pwr, US #ABA (2w) 317444-001 PC Cards F4640-60978 319468-051 F4640-60977 319468-002 Docking F4808-60901 Card, mini-PCI-802.11B France Card,...11B worldwide Port Replicator Assy F4808-60902 Simple Port Replicator hp/Compaq Pavilion ze5200, nx9010, and Presario 2500 • • • Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 • • • Pavilion ze4200, nx9000, and Presario 2100 • •...
Accessory Description Power Options F4600-60901 AC-Adapter-Ultraslim Delta 75W s/PFC F4809-60901 Battery, Li ion 4....UK (EPSR) For Hong Kong (2w) 8120-6313 Cord, Pwr, US #ABA (2w) 317444-001 PC Cards F4640-60978 319468-051 F4640-60977 319468-002 Docking F4808-60901 Card, mini-PCI-802.11B France Card,...11B worldwide Port Replicator Assy F4808-60902 Simple Port Replicator hp/Compaq Pavilion ze5200, nx9010, and Presario 2500 • • • Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 • • • Pavilion ze4200, nx9000, and Presario 2100 • •...
Service Manual
Page 71
Primary system circuitry. AC adapter socket, reset button, lid switch, power supply, power control circuitry. Hard disk mechanism. Keyboard LEDs. Main status LEDs. I /O controller, S-video connector (certain models). Modem circuitry (certain models), modem connector. Functional Structure Description CPU ...
Primary system circuitry. AC adapter socket, reset button, lid switch, power supply, power control circuitry. Hard disk mechanism. Keyboard LEDs. Main status LEDs. I /O controller, S-video connector (certain models). Modem circuitry (certain models), modem connector. Functional Structure Description CPU ...
Service Manual
Page 132
... the power button to reprogram the BIOS IC. Using e-DiagTools for Windows Caution The BIOS update completely replaces the previous BIOS, so follow these before performing the update. Click Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for all three methods. If you might damage the notebook. Connect the AC adapter to...
... the power button to reprogram the BIOS IC. Using e-DiagTools for Windows Caution The BIOS update completely replaces the previous BIOS, so follow these before performing the update. Click Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for all three methods. If you might damage the notebook. Connect the AC adapter to...
Service Manual
Page 140
Run the external 101-key test. Suggestions for Troubleshooting Table 3-2. Scope of Diagnostic Tools WMI/ Function e-Diagtools Power-On Self-Test Sycard Toptools PCCtest 450 (if installed) Bootup Tests Describes Processor Tests Describes Memory Tests Tests Describes...LAN Tests Describes Modem Wireless Infrared PS/2 port Tests† Describes USB Describes Port replicator PCMCIA Tests Tests Describes IEEE 1394 Tests AC adapter Status * Test might be available only on certain units. † Use an external keyboard to exercise the port. BIOS Setup ...
Run the external 101-key test. Suggestions for Troubleshooting Table 3-2. Scope of Diagnostic Tools WMI/ Function e-Diagtools Power-On Self-Test Sycard Toptools PCCtest 450 (if installed) Bootup Tests Describes Processor Tests Describes Memory Tests Tests Describes...LAN Tests Describes Modem Wireless Infrared PS/2 port Tests† Describes USB Describes Port replicator PCMCIA Tests Tests Describes IEEE 1394 Tests AC adapter Status * Test might be available only on certain units. † Use an external keyboard to exercise the port. BIOS Setup ...