End User License Agreement
Page 2
...product identification, copyright notices or proprietary restrictions from the Software Product. 6. You shall not remove any term or condition of the HP Product with/for the upgrade. LIMITATION ON REVERSE ENGINEERING. After upgrading, you provide in this EULA. 8. ADDITIONAL SOFTWARE. a. The... the license or Software Product except as other terms along with /for in relation to support services related to the original Software Product provided by HP unless HP provides other applicable laws and international treaty provisions. You may collect and use technical information ...
...product identification, copyright notices or proprietary restrictions from the Software Product. 6. You shall not remove any term or condition of the HP Product with/for the upgrade. LIMITATION ON REVERSE ENGINEERING. After upgrading, you provide in this EULA. 8. ADDITIONAL SOFTWARE. a. The... the license or Software Product except as other terms along with /for in relation to support services related to the original Software Product provided by HP unless HP provides other applicable laws and international treaty provisions. You may collect and use technical information ...
End User License Agreement
Page 4
...of California, U.S.A. 15. 13. The information contained herein is governed by your state of residence and, if applicable, you and HP relating to the Software Product and it supersedes all prior or contemporaneous oral or written communications, proposals and representations with the terms of...warranties for technical or editorial errors or omissions contained herein. HP shall not be liable for HP products and services are duly authorized by the laws of the State of any HP policies or programs for support services conflict with respect to the Software Product or any ...
...of California, U.S.A. 15. 13. The information contained herein is governed by your state of residence and, if applicable, you and HP relating to the Software Product and it supersedes all prior or contemporaneous oral or written communications, proposals and representations with the terms of...warranties for technical or editorial errors or omissions contained herein. HP shall not be liable for HP products and services are duly authorized by the laws of the State of any HP policies or programs for support services conflict with respect to the Software Product or any ...
HP USB Digital Drive
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... messages that have occurred ■ Hardware and software you are available on the Internet through HP technical support. You can either browse the postings as a guest, or register as a user and submit your country or region. To access HP technical support, visit the HP Web site at http://www.hp.com, and select your own questions.
... messages that have occurred ■ Hardware and software you are available on the Internet through HP technical support. You can either browse the postings as a guest, or register as a user and submit your country or region. To access HP technical support, visit the HP Web site at http://www.hp.com, and select your own questions.
HP Notebook Series - Maintenance, Shipping and Travel Guide
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... need to a network, you install all software updates as they become unavailable. 1 Maintaining Your Software and Personal Data HP recommends that you may result in the loss of an Operating System The Windows operating system included in the QuickRestore System ...Installing a Retail Version of enhancements added by HP. In other cases, complete USB support will result in system lockups and loss of drives and PC Cards. Ä CAUTION: Replacing an HP enhanced operating system with your system is enhanced by HP. The enhancements provide added functionality for power management...
... need to a network, you install all software updates as they become unavailable. 1 Maintaining Your Software and Personal Data HP recommends that you may result in the loss of an Operating System The Windows operating system included in the QuickRestore System ...Installing a Retail Version of enhancements added by HP. In other cases, complete USB support will result in system lockups and loss of drives and PC Cards. Ä CAUTION: Replacing an HP enhanced operating system with your system is enhanced by HP. The enhancements provide added functionality for power management...
HP Notebook Series - Maintenance, Shipping and Travel Guide
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... boarding and keep it turned off if you plan to use the notebook. (Voltage, frequency, and plug configurations vary.) Refer to the Worldwide Telephone Numbers booklet to contact a Customer Care Center for help and support. Å WARNING: To reduce the risk of electric shock, fire, or damage ...to the equipment, do not attempt to power the notebook with the airline in advance. Preparing the Notebook for the notebook and diskettes. ❏ The walk-through security ...
... boarding and keep it turned off if you plan to use the notebook. (Voltage, frequency, and plug configurations vary.) Refer to the Worldwide Telephone Numbers booklet to contact a Customer Care Center for help and support. Å WARNING: To reduce the risk of electric shock, fire, or damage ...to the equipment, do not attempt to power the notebook with the airline in advance. Preparing the Notebook for the notebook and diskettes. ❏ The walk-through security ...
Maintenance and Service Guide
Page 3
... Connector Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual...
... Connector Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual...
Maintenance and Service Guide
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...Keys ...1-16 Table 1-6. Required Equipment ...2-2 Table 2-3. Troubleshooting Suggestions...3-8 Table 3-4. POST Messages ...3-24 Table 3-6. Example of notebook 1-15 Table 1-4. Removing a PCMCIA Door 2-60 Figure 2-38. Exploded View ...4-2 Figure 4-2. Specifications...1-18 Table 1-7. ...Cables 2-54 Figure 2-37. Product Comparisons...1-1 Table 1-2. Activating Power Modes ...1-14 Table 1-3. Figure 2-36. ASP Support Options...3-2 Table 3-2. Scope of Diagnostic Tools...3-7 Table 3-3. Sycard PCCtest Commands ...3-26 Table 3-7. Recommended Screw Torque Values ...
...Keys ...1-16 Table 1-6. Required Equipment ...2-2 Table 2-3. Troubleshooting Suggestions...3-8 Table 3-4. POST Messages ...3-24 Table 3-6. Example of notebook 1-15 Table 1-4. Removing a PCMCIA Door 2-60 Figure 2-38. Exploded View ...4-2 Figure 4-2. Specifications...1-18 Table 1-7. ...Cables 2-54 Figure 2-37. Product Comparisons...1-1 Table 1-2. Activating Power Modes ...1-14 Table 1-3. Figure 2-36. ASP Support Options...3-2 Table 3-2. Scope of Diagnostic Tools...3-7 Table 3-3. Sycard PCCtest Commands ...3-26 Table 3-7. Recommended Screw Torque Values ...
Maintenance and Service Guide
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... Manual vii Call (800) 524-3388 for use technology code KE. Information and updates for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile...
... Manual vii Call (800) 524-3388 for use technology code KE. Information and updates for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile...
Maintenance and Service Guide
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Features The following illustrations show the notebook's main external features. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Power button, turns the notebook on -off 5. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on -off button and indicator light* 10. Notebook open/close latch 2. Microphone...
Features The following illustrations show the notebook's main external features. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Power button, turns the notebook on -off 5. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * on -off button and indicator light* 10. Notebook open/close latch 2. Microphone...
Maintenance and Service Guide
Page 25
...MB DDR graphics memory, 4x AGP graphics capability Dual display capability (depends on . Processor and Bus Architecture (continued) Video Power Compaq Evo Notebook N1050v: 1.8-GHz Mobile Intel Pentium 4 Processor-M with Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-...Processor-M with model, usage, and power settings) Fast battery recharge: 2 hours when system is off, 3 hours when system is on operating system support) Rechargeable lithium-ion (14.8 Vdc) or nickel-metal-hydride (9.6 Vdc) battery with LED charge-level gauge Battery life: up to 3 (Li ion...
...MB DDR graphics memory, 4x AGP graphics capability Dual display capability (depends on . Processor and Bus Architecture (continued) Video Power Compaq Evo Notebook N1050v: 1.8-GHz Mobile Intel Pentium 4 Processor-M with Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-...Processor-M with model, usage, and power settings) Fast battery recharge: 2 hours when system is off, 3 hours when system is on operating system support) Rechargeable lithium-ion (14.8 Vdc) or nickel-metal-hydride (9.6 Vdc) battery with LED charge-level gauge Battery life: up to 3 (Li ion...
Maintenance and Service Guide
Page 26
...floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100: 2 slots for PC2100 DDR-266 SDRAM modules Up to...-off button and indicator Left and right Select buttons Ethernet 10Base-T (10 Mbps) and 100Base-TX (100 Mbps) support Supports wake-on-LAN, fast IP, DMI, dRMON MBA (Managed Boot Agent) support for PXE/BINL, NCP/IPX, DHCP 802.11b or 802.11g (54g) 1-20 Product Information Service Manual Mass ...
...floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100: 2 slots for PC2100 DDR-266 SDRAM modules Up to...-off button and indicator Left and right Select buttons Ethernet 10Base-T (10 Mbps) and 100Base-TX (100 Mbps) support Supports wake-on-LAN, fast IP, DMI, dRMON MBA (Managed Boot Agent) support for PXE/BINL, NCP/IPX, DHCP 802.11b or 802.11g (54g) 1-20 Product Information Service Manual Mass ...
Maintenance and Service Guide
Page 86
...Remove the following components from the boot menu. 6. This restores the old system data on the notebook. 4. Follow the reassembly notes in an AC adapter. 2. Afterwards, you might have to contact an HP support center to update the display data stored on page 2-50. To do this. 2-56 Removal and... Replacement Service Manual Let the notebook reboot, and then go to store the system data and display information in...
...Remove the following components from the boot menu. 6. This restores the old system data on the notebook. 4. Follow the reassembly notes in an AC adapter. 2. Afterwards, you might have to contact an HP support center to update the display data stored on page 2-50. To do this. 2-56 Removal and... Replacement Service Manual Let the notebook reboot, and then go to store the system data and display information in...
Maintenance and Service Guide
Page 87
...the docking port cover from the Partnership Web site (see page vii) under Support/Service in Taiwan Figure 2-38. Install a new Microsoft Product ID label. 3. Follow the "Reassembly Notes" on a PC connected to the new bottom case. 2. Store the template with other Word templates...does not have barcodes.) 7. Open a new document based on a Bottom Case Reassembly Procedure 1. HP Serial Number (S)TW711A1234 1YR (1P) F2072 W EA MFG TW711A1234 Made in Technical Support Information. Installing a New Serial Number Label Download the latest version of Serial Number Label Service Manual...
...the docking port cover from the Partnership Web site (see page vii) under Support/Service in Taiwan Figure 2-38. Install a new Microsoft Product ID label. 3. Follow the "Reassembly Notes" on a PC connected to the new bottom case. 2. Store the template with other Word templates...does not have barcodes.) 7. Open a new document based on a Bottom Case Reassembly Procedure 1. HP Serial Number (S)TW711A1234 1YR (1P) F2072 W EA MFG TW711A1234 Made in Technical Support Information. Installing a New Serial Number Label Download the latest version of Serial Number Label Service Manual...
Maintenance and Service Guide
Page 89
...DiagTools for Windows or a BIOS floppy disk to reprogram the BIOS IC. When the process completes, press the power button to the notebook. 4. If the notebook will boot sufficiently, use a Crisis Recovery floppy disk. BIOS updates are available from this program on a particular unit, select Change...Windows, a BIOS floppy disk, or a Crisis Recovery floppy disk. If you make an Internet connection from the HP Business Support Web site http://www.hp.com/go/bizsupport. Undock the notebook if it is defective, you must replace the motherboard. Select Start > Programs (or All Programs) > Hewlett-...
...DiagTools for Windows or a BIOS floppy disk to reprogram the BIOS IC. When the process completes, press the power button to the notebook. 4. If the notebook will boot sufficiently, use a Crisis Recovery floppy disk. BIOS updates are available from this program on a particular unit, select Change...Windows, a BIOS floppy disk, or a Crisis Recovery floppy disk. If you make an Internet connection from the HP Business Support Web site http://www.hp.com/go/bizsupport. Undock the notebook if it is defective, you must replace the motherboard. Select Start > Programs (or All Programs) > Hewlett-...
Maintenance and Service Guide
Page 90
..., so you do the following to boot from the Partnership Web site (see page vii) under Product Support Information in a boot block jumper, unplug it before the notebook automatically reboots. 4. Turn on at all, do not have a BIOS floppy disk, download the package from the BIOS...BIOS Floppy Disk If you could accidentally install the wrong BIOS. 1. Follow the instructions for the notebook model you plugged in the Service and Support Library. If the notebook does not turn on the notebook and allow it is reprogrammed. Press and hold Fn+B. Release Fn+B. Boot-Block Jumper 2-60 ...
..., so you do the following to boot from the Partnership Web site (see page vii) under Product Support Information in a boot block jumper, unplug it before the notebook automatically reboots. 4. Turn on at all, do not have a BIOS floppy disk, download the package from the BIOS...BIOS Floppy Disk If you could accidentally install the wrong BIOS. 1. Follow the instructions for the notebook model you plugged in the Service and Support Library. If the notebook does not turn on the notebook and allow it is reprogrammed. Press and hold Fn+B. Release Fn+B. Boot-Block Jumper 2-60 ...
Maintenance and Service Guide
Page 93
...chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for identifying faulty components: • ASP support information • Troubleshooting information Checking for customer abuse (page 3-4) ...Troubleshooting the problem (page 3-5) Verifying the repair (page 3-6) Suggestions for troubleshooting (page 3-7) • Diagnostic tools e-Diagtools diagnostic program (page 3-18) Power-on self-test (page 3-20) Sycard PCCtest 450/460 PC...
...chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for identifying faulty components: • ASP support information • Troubleshooting information Checking for customer abuse (page 3-4) ...Troubleshooting the problem (page 3-5) Verifying the repair (page 3-6) Suggestions for troubleshooting (page 3-7) • Diagnostic tools e-Diagtools diagnostic program (page 3-18) Power-on self-test (page 3-20) Sycard PCCtest 450/460 PC...
Maintenance and Service Guide
Page 94
... on the serial number label to verify the ASP support status for that model. The sales force has the option of creating models with the customer. Support by Authorized Service Providers In the U.S., support of notebook computers by Authorized Service Providers (ASPs) is standard in... most situations but you should check the marking on the bottom of the notebook indicates the ASP support status for that model. 3-2...
... on the serial number label to verify the ASP support status for that model. The sales force has the option of creating models with the customer. Support by Authorized Service Providers In the U.S., support of notebook computers by Authorized Service Providers (ASPs) is standard in... most situations but you should check the marking on the bottom of the notebook indicates the ASP support status for that model. 3-2...
Maintenance and Service Guide
Page 95
Check the customer's description of a problem. Try to duplicate the customer's problem. Figure 3-1. To ensure quality repair, follow the basic troubleshooting steps shown below. Troubleshoot the problem using: - Diagnostic tools. - Troubleshooting The suggestions in this section can help isolate and repair the cause of the problem and any supporting information. Troubleshooting suggestions. Verify the repair by testing the functionality of the complete unit. Basic Troubleshooting Steps Service Manual Troubleshooting and Diagnostics 3-3 Check for customer abuse.
Check the customer's description of a problem. Try to duplicate the customer's problem. Figure 3-1. To ensure quality repair, follow the basic troubleshooting steps shown below. Troubleshoot the problem using: - Diagnostic tools. - Troubleshooting The suggestions in this section can help isolate and repair the cause of the problem and any supporting information. Troubleshooting suggestions. Verify the repair by testing the functionality of the complete unit. Basic Troubleshooting Steps Service Manual Troubleshooting and Diagnostics 3-3 Check for customer abuse.
Maintenance and Service Guide
Page 101
... Password forgotten Verify proper ownership, and then follow removal procedure with owner and record appropriate data-see page 5-2. User must call Technical Support and provide proof of ownership. Power Service Manual Troubleshooting and Diagnostics 3-9 If available, try another battery. Repair Center: Likely Causes Battery... hard drive. Use BIOS Setup to check hard disk. Use Tools tab in disk's Properties sheet to check default boot order. If notebook boots from CD in CD/DVD drive Sluggish startup or shutdown Error message such as "Invalid system disk" or "Auto IDE error"...
... Password forgotten Verify proper ownership, and then follow removal procedure with owner and record appropriate data-see page 5-2. User must call Technical Support and provide proof of ownership. Power Service Manual Troubleshooting and Diagnostics 3-9 If available, try another battery. Repair Center: Likely Causes Battery... hard drive. Use BIOS Setup to check hard disk. Use Tools tab in disk's Properties sheet to check default boot order. If notebook boots from CD in CD/DVD drive Sluggish startup or shutdown Error message such as "Invalid system disk" or "Auto IDE error"...
Maintenance and Service Guide
Page 103
... and network connections. When hardware is turned on and warmed up. Also, make sure Hibernate timeouts (Power Schemes tab) for additional support. Check power supply. Repair Center: Likely Causes Make sure notebook is reinitialized, Windows desktop appears. Adjust display brightness. Display assembly Switchboard PCA Repair Center: Comments Check cable connections. Service Manual...
... and network connections. When hardware is turned on and warmed up. Also, make sure Hibernate timeouts (Power Schemes tab) for additional support. Check power supply. Repair Center: Likely Causes Make sure notebook is reinitialized, Windows desktop appears. Adjust display brightness. Display assembly Switchboard PCA Repair Center: Comments Check cable connections. Service Manual...