Reference Guide
Page 63
...print from nearby equipment can communicate wirelessly using this connection, contact the device manufacturer Web site for the latest version of the driver for instructions on the front of communications, open Wireless Link by using Wireless Link. 54 Reference Guide Note Note Add-On ... Finish > Close. The two ports should be no obstructions in a straight line facing each other notebooks, can cause transmission errors. 1. Noise from your notebook and other printer. See the Windows online Help for the device. If you can use it to any other infrared devices, such as...
...print from nearby equipment can communicate wirelessly using this connection, contact the device manufacturer Web site for the latest version of the driver for instructions on the front of communications, open Wireless Link by using Wireless Link. 54 Reference Guide Note Note Add-On ... Finish > Close. The two ports should be no obstructions in a straight line facing each other notebooks, can cause transmission errors. 1. Noise from your notebook and other printer. See the Windows online Help for the device. If you can use it to any other infrared devices, such as...
Reference Guide
Page 88
...'t print • Make sure the printer is on and has paper in it. • Check for printer errors. • Make sure Windows is running; If an infrared printer doesn't print • Make sure the line between the two infrared ports is not blocked, and that ...the cable is secure at both AC power and battery power are using such a printer, try selecting a compatible printer driver for a 300-dpi printer. Troubleshooting and Maintenance Troubleshooting Your Notebook If the notebook doesn't enter Standby as expected • If you have a connection to another computer, the...
...'t print • Make sure the printer is on and has paper in it. • Check for printer errors. • Make sure Windows is running; If an infrared printer doesn't print • Make sure the line between the two infrared ports is not blocked, and that ...the cable is secure at both AC power and battery power are using such a printer, try selecting a compatible printer driver for a 300-dpi printer. Troubleshooting and Maintenance Troubleshooting Your Notebook If the notebook doesn't enter Standby as expected • If you have a connection to another computer, the...
Reference Guide
Page 91
...installed. If you will appear. As soon as the hardware has been re-initialized, the Windows desktop will see a blinking cursor on your notebook includes Bluetooth capabilities, make sure wireless 802.11 communication is properly connected to release and renew ...the Internet IP address. • See "Local area network (LAN) problems" in this chapter. Wireless problems If you have to the network. • Make sure your TCP/IP setup is loading drivers...
...installed. If you will appear. As soon as the hardware has been re-initialized, the Windows desktop will see a blinking cursor on your notebook includes Bluetooth capabilities, make sure wireless 802.11 communication is properly connected to release and renew ...the Internet IP address. • See "Local area network (LAN) problems" in this chapter. Wireless problems If you have to the network. • Make sure your TCP/IP setup is loading drivers...
Maintenance and Service Guide
Page 41
When the HP logo appears, press esc to restore only the C partition. 7. When the dialog box appears, follow any instructions that appear. 8. select Advanced and then select to display the Boot menu. 5. Use the arrow keys to install the operating system. After the drivers have been ...autorun is running, replace the OS CD with the Driver Recovery CD. Connect the AC adapter to reboot the notebook, press ctrl+alt+del, and then follow the displayed instructions. When the operating system has been installed and while Windows is not enabled, select Start > Run. Recovering...
When the HP logo appears, press esc to restore only the C partition. 7. When the dialog box appears, follow any instructions that appear. 8. select Advanced and then select to display the Boot menu. 5. Use the arrow keys to install the operating system. After the drivers have been ...autorun is running, replace the OS CD with the Driver Recovery CD. Connect the AC adapter to reboot the notebook, press ctrl+alt+del, and then follow the displayed instructions. When the operating system has been installed and while Windows is not enabled, select Start > Run. Recovering...
Maintenance and Service Guide
Page 103
..., it normally finishes current operation before entering (or allowing notebook to enter) Standby or Hibernation mode. If problem appears after installing new software (including drivers), uninstall that software. When hardware is turned on and warmed up. Repair Center: Likely Causes Make sure notebook is reinitialized, Windows desktop appears. Try external monitor. Replace SDRAM modules...
..., it normally finishes current operation before entering (or allowing notebook to enter) Standby or Hibernation mode. If problem appears after installing new software (including drivers), uninstall that software. When hardware is turned on and warmed up. Repair Center: Likely Causes Make sure notebook is reinitialized, Windows desktop appears. Try external monitor. Replace SDRAM modules...
Maintenance and Service Guide
Page 107
...Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). Check settings in Device Manager. Test audio with notebook. Make sure speaker assembly cable is connected, Use...266 SDRAM modules. Make sure touch pad is enabled in Windows Help. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Use memory troubleshooter... in Mouse Properties. Check whether sound is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make...
...Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). Check settings in Device Manager. Test audio with notebook. Make sure speaker assembly cable is connected, Use...266 SDRAM modules. Make sure touch pad is enabled in Windows Help. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Use memory troubleshooter... in Mouse Properties. Check whether sound is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make...
Maintenance and Service Guide
Page 108
... Call Center: Suggestions Repair Center: Likely Causes Check connections. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. In a hotel, ask for latest USB drivers. Test ports with e-Diagtools diagnostics. Use analog telephone line (2, 3, or 4 wires), not PBX... or digital line. Check port settings in Windows Help. If modem is powered by the USB port, try disabling another...
... Call Center: Suggestions Repair Center: Likely Causes Check connections. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. In a hotel, ask for latest USB drivers. Test ports with e-Diagtools diagnostics. Use analog telephone line (2, 3, or 4 wires), not PBX... or digital line. Check port settings in Windows Help. If modem is powered by the USB port, try disabling another...
Maintenance and Service Guide
Page 109
Sunlight, heat from notebook (possible IRQ conflict). Open Hardware Device Manager. For fast-IrDA, check for 100Base-TX operation. Symptom LAN/network General problems Infrared General problems Call Center... Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Check settings in Windows Help. Motherboard Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-17 Try connecting notebook to another ...
Sunlight, heat from notebook (possible IRQ conflict). Open Hardware Device Manager. For fast-IrDA, check for 100Base-TX operation. Symptom LAN/network General problems Infrared General problems Call Center... Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Check settings in Windows Help. Motherboard Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-17 Try connecting notebook to another ...
Maintenance and Service Guide
Page 112
...You can download the latest version of e-Diagtools using individual hardware tests. When the HP logo appears, press F10 to start the basic hardware test. When the Configuration Description...troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-... e-Diagtools. 7. Running e-Diagtools The following diagnostic tools you exit the program so drivers can use for the program. 3. When the menu appears, press F2 to run...
...You can download the latest version of e-Diagtools using individual hardware tests. When the HP logo appears, press F10 to start the basic hardware test. When the Configuration Description...troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-... e-Diagtools. 7. Running e-Diagtools The following diagnostic tools you exit the program so drivers can use for the program. 3. When the menu appears, press F2 to run...
Service Manual
Page 144
Repair Center: Likely Causes AC adapter. Blinking cursor appears while system is reinitialized, Windows desktop appears. Also, make sure Hibernate timeouts (Power Schemes tab) for additional support. Time Remaining is an estimate based on...resume if network card is inaccurate. Close all applications before suspending. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. Notebook can take a minute or longer to Standby mode as expected. Battery indicator is installed. Does not automatically enter Hibernation...
Repair Center: Likely Causes AC adapter. Blinking cursor appears while system is reinitialized, Windows desktop appears. Also, make sure Hibernate timeouts (Power Schemes tab) for additional support. Time Remaining is an estimate based on...resume if network card is inaccurate. Close all applications before suspending. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. Notebook can take a minute or longer to Standby mode as expected. Battery indicator is installed. Does not automatically enter Hibernation...
Service Manual
Page 148
... Manual Troubleshooting and Diagnostics 3-13 By default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case. Motherboard. Motherboard. Test audio with e-Diagtools diagnostics. Switchboard PCA. Notebook does not boot after adding SDRAM. Audio No sound audible. Sound does not record. Call Center: Suggestions Repair Center...problems. Special touch pad features not working. Avoid touching touch pad while booting or resuming. Use memory troubleshooter in Control Panel. Check settings in Windows Help. Increase sound volume.
... Manual Troubleshooting and Diagnostics 3-13 By default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case. Motherboard. Motherboard. Test audio with e-Diagtools diagnostics. Switchboard PCA. Notebook does not boot after adding SDRAM. Audio No sound audible. Sound does not record. Call Center: Suggestions Repair Center...problems. Special touch pad features not working. Avoid touching touch pad while booting or resuming. Use memory troubleshooter in Control Panel. Check settings in Windows Help. Increase sound volume.
Service Manual
Page 149
.... In a hotel, ask for latest USB drivers. Use troubleshooters in Control Panel. Open hardware Device Manager. Test modem with e-Diagtools diagnostics. Check settings in Windows Help. Use analog telephone line (2, 3, or... 4 wires), not PBX or digital line. Motherboard. Check port settings in Control Panel. Try disabling error correction and data compression. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Test ports with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook...
.... In a hotel, ask for latest USB drivers. Use troubleshooters in Control Panel. Open hardware Device Manager. Test modem with e-Diagtools diagnostics. Check settings in Windows Help. Use analog telephone line (2, 3, or... 4 wires), not PBX or digital line. Motherboard. Check port settings in Control Panel. Try disabling error correction and data compression. Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Test ports with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook...
Service Manual
Page 150
...LAN cable may be connected to enable the infrared port. Check settings in Windows Help. Maximum cable length is not blocked, ports face each other sources of... and Diagnostics 3-15 Try to network or network may not be down. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between ...Likely Causes Check cables and connections. Infrared is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Motherboard. Try connecting notebook to another network station (if applicable). Make sure LAN cable ...
...LAN cable may be connected to enable the infrared port. Check settings in Windows Help. Maximum cable length is not blocked, ports face each other sources of... and Diagnostics 3-15 Try to network or network may not be down. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between ...Likely Causes Check cables and connections. Infrared is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Motherboard. Try connecting notebook to another network station (if applicable). Make sure LAN cable ...
Service Manual
Page 153
...HP logo appears, press F10 to start the diagnostic test. The first time you run the program, you are listed only for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows..., check the list of e-Diagtools using individual hardware tests. Running e-Diagtools The following diagnostic tools you exit the program so drivers can be in a predictable state during the tests. The tests are non-destructive, and are designed to run after the ...
...HP logo appears, press F10 to start the diagnostic test. The first time you run the program, you are listed only for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows..., check the list of e-Diagtools using individual hardware tests. Running e-Diagtools The following diagnostic tools you exit the program so drivers can be in a predictable state during the tests. The tests are non-destructive, and are designed to run after the ...
Hard Drive White Paper
Page 5
...; Regularly check the HP Web site for system BIOS and driver enhancements. 5 During Defrag, data is decreased. HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or ...as a word processor that executes primarily from electronic memory without having to access the hard drive very often. • Perform the Defrag operation periodically to optimize the reading and writing of data to the hard drive. Windows...
...; Regularly check the HP Web site for system BIOS and driver enhancements. 5 During Defrag, data is decreased. HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or ...as a word processor that executes primarily from electronic memory without having to access the hard drive very often. • Perform the Defrag operation periodically to optimize the reading and writing of data to the hard drive. Windows...