Resolving Start Up and No Boot Problems Checklist
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...usually bypass the error and continue to run the notebook in Safe mode to install an updated BIOS or driver. Search www.microsoft.com for terms in error message. Search www.hp.com for terms in error message. If possible, turn on power, press F10 to enter ... Windows normally, you can boot to BIOS, use recovery disk to recover the computer to prevent other start-up problems. Run HP Support Assistant from www.hp.com/go/helpandsupport for latest updates. Run Windows Update from www.update.microsoft.com for latest Microsoft updates. Run the...
...usually bypass the error and continue to run the notebook in Safe mode to install an updated BIOS or driver. Search www.microsoft.com for terms in error message. Search www.hp.com for terms in error message. If possible, turn on power, press F10 to enter ... Windows normally, you can boot to BIOS, use recovery disk to recover the computer to prevent other start-up problems. Run HP Support Assistant from www.hp.com/go/helpandsupport for latest updates. Run Windows Update from www.update.microsoft.com for latest Microsoft updates. Run the...
HP Notebook Reference Guide - Windows 7
Page 8
... 49 Locating the fingerprint reader 49 8 Maintenance ...50 Cleaning your computer ...50 Cleaning the display ...50 Cleaning the TouchPad and keyboard 50 Updating programs and drivers ...50 Using SoftPaq Download Manager ...51 9 Setup Utility (BIOS) and System Diagnostics 52 Using Setup Utility (BIOS) ...52 Starting Setup Utility (BIOS 52 Changing the...
... 49 Locating the fingerprint reader 49 8 Maintenance ...50 Cleaning your computer ...50 Cleaning the display ...50 Cleaning the TouchPad and keyboard 50 Updating programs and drivers ...50 Using SoftPaq Download Manager ...51 9 Setup Utility (BIOS) and System Diagnostics 52 Using Setup Utility (BIOS) ...52 Starting Setup Utility (BIOS 52 Changing the...
HP Notebook Reference Guide - Windows 7
Page 11
... information about your computer. Finding more information about the operating system, drivers, troubleshooting tools, and technical support. To access this guide may not be available on the Web at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and... and battery disposal information. NOTE: Some of your user guides and reference material. ● Getting Started-Contains information about HP and Compaq notebook computers, including connecting to the poster for computer users. The poster is also available on your computer, ...
... information about your computer. Finding more information about the operating system, drivers, troubleshooting tools, and technical support. To access this guide may not be available on the Web at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and... and battery disposal information. NOTE: Some of your user guides and reference material. ● Getting Started-Contains information about HP and Compaq notebook computers, including connecting to the poster for computer users. The poster is also available on your computer, ...
HP Notebook Reference Guide - Windows 7
Page 38
... of damage to unlock it from the slot (2). To remove the insert: 1. If you are supplied by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for the card. Press in on -screen instructions. 3. Configuring an ExpressCard Install only the software required for your information and close all...
... of damage to unlock it from the slot (2). To remove the insert: 1. If you are supplied by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for the card. Press in on -screen instructions. 3. Configuring an ExpressCard Install only the software required for your information and close all...
HP Notebook Reference Guide - Windows 7
Page 44
...remove an eSATA device, save your options for storing and accessing information. Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard ... and devices Remove the device. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. NOTE: HP external USB optical drives should be used with the device. 2. Click the remove hardware icon in the notification area, at the far right of damage...
...remove an eSATA device, save your options for storing and accessing information. Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard ... and devices Remove the device. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. NOTE: HP external USB optical drives should be used with the device. 2. Click the remove hardware icon in the notification area, at the far right of damage...
HP Notebook Reference Guide - Windows 7
Page 60
...cleaning, use a vacuum cleaner attachment to clean the keyboard. To reduce the risk of compressed air with the latest versions. Updating programs and drivers HP recommends that can be used to blow air around on a regular basis with a straw extension can become available. 50 Chapter 8 Maintenance ...and to remove dust, lint, and particles that you update your programs and drivers on the screen. To avoid this, clean the TouchPad with a soft damp, lint-free cloth. Go to http://www.hp.com/support to download the latest versions. A can also register to receive automatic...
...cleaning, use a vacuum cleaner attachment to clean the keyboard. To reduce the risk of compressed air with the latest versions. Updating programs and drivers HP recommends that can be used to blow air around on a regular basis with a straw extension can become available. 50 Chapter 8 Maintenance ...and to remove dust, lint, and particles that you update your programs and drivers on the screen. To avoid this, clean the TouchPad with a soft damp, lint-free cloth. Go to http://www.hp.com/support to download the latest versions. A can also register to receive automatic...
HP Limited Warranty and Techincal Support - 3-year - North America
Page 10
...Service Available Monday-Friday If you diagnose the problem. NOTE: If you choose your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation. Open an online service event... with an HP Support Specialist: If you have an issue with many customer self-repair (CSR) parts to minimize ...
...Service Available Monday-Friday If you diagnose the problem. NOTE: If you choose your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation. Open an online service event... with an HP Support Specialist: If you have an issue with many customer self-repair (CSR) parts to minimize ...
HP Limited Warranty and Technical Support - 1-2-3-year - North America
Page 7
... time of your purchase or lease of help you have an issue with the HP branded product at http://www.hp.com/support. Be sure to have a variety of services available online to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation. Open...
... time of your purchase or lease of help you have an issue with the HP branded product at http://www.hp.com/support. Be sure to have a variety of services available online to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation. Open...
HP Limited Warranty and Technical Support - 90 day - North America
Page 10
... Phone Numbers booklet). If you request that is covered under warranty, HP will be charged for the travel and labor costs of a CSR part, HP will help sources to meet your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation...
... Phone Numbers booklet). If you request that is covered under warranty, HP will be charged for the travel and labor costs of a CSR part, HP will help sources to meet your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation...
HP Limited Warranty and Technical Support 1-yr - North America
Page 10
...(see Worldwide Phone Numbers booklet). If, however, you require that HP replace these parts, you will help sources to meet your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation.... Open an online service event with an HP Support Specialist: If you have an issue with...
...(see Worldwide Phone Numbers booklet). If, however, you require that HP replace these parts, you will help sources to meet your needs: Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation.... Open an online service event with an HP Support Specialist: If you have an issue with...
Getting Started HP Notebook - Windows 7
Page 6
... Replacing or upgrading the hard drive 27 Removing the hard drive ...27 Installing a hard drive ...28 Adding or replacing memory modules 29 Updating programs and drivers ...33 Routine care ...33 Cleaning the display ...33 Cleaning the TouchPad and keyboard 33 6 Backup and recovery ...34 Restore ...35 Creating restore media ...35 Performing...
... Replacing or upgrading the hard drive 27 Removing the hard drive ...27 Installing a hard drive ...28 Adding or replacing memory modules 29 Updating programs and drivers ...33 Routine care ...33 Cleaning the display ...33 Cleaning the TouchPad and keyboard 33 6 Backup and recovery ...34 Restore ...35 Creating restore media ...35 Performing...
Getting Started HP Notebook - Windows 7
Page 8
... information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country- Select Start > All Programs > HP > HP Documentation. ● How to replace or upgrade the hard drive and memory modules ●...; How to perform a backup and recovery ● How to contact customer support ● Computer specifications HP Notebook Reference Guide ● Power management features To access this guide: ● How to connect to a wireless network Select Start...
... information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country- Select Start > All Programs > HP > HP Documentation. ● How to replace or upgrade the hard drive and memory modules ●...; How to perform a backup and recovery ● How to contact customer support ● Computer specifications HP Notebook Reference Guide ● Power management features To access this guide: ● How to connect to a wireless network Select Start...
Getting Started HP Notebook - Windows 7
Page 9
...Blvd, Boise, ID 83714, USA ● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Select Start > All Programs > HP > HP Documentation > View Warranty Information. - In countries/regions where the warranty is provided with the electronic guides on your computer and/or on your...3 Resources Safety & Comfort Guide To access this Web site, go to http://www.hp.com/ support. ● Support information ● Ordering parts and finding additional help ● Software, driver, and BIOS updates ● Accessories available for the device Limited Warranty* Warranty information ...
...Blvd, Boise, ID 83714, USA ● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Select Start > All Programs > HP > HP Documentation > View Warranty Information. - In countries/regions where the warranty is provided with the electronic guides on your computer and/or on your...3 Resources Safety & Comfort Guide To access this Web site, go to http://www.hp.com/ support. ● Support information ● Ordering parts and finding additional help ● Software, driver, and BIOS updates ● Accessories available for the device Limited Warranty* Warranty information ...
Getting Started HP Notebook - Windows 7
Page 31
...computer through Windows before removing the battery. To remove the battery, follow these steps: 1. Slide the battery release latch (1) to the HP Notebook Reference Guide. 5 Maintenance ● Inserting or removing the battery ● Replacing or upgrading the hard drive ● Adding ...or replacing memory modules ● Updating programs and drivers ● Routine care Inserting or removing the battery NOTE: For additional information on using the battery, refer to release the battery. CAUTION...
...computer through Windows before removing the battery. To remove the battery, follow these steps: 1. Slide the battery release latch (1) to the HP Notebook Reference Guide. 5 Maintenance ● Inserting or removing the battery ● Replacing or upgrading the hard drive ● Adding ...or replacing memory modules ● Updating programs and drivers ● Routine care Inserting or removing the battery NOTE: For additional information on using the battery, refer to release the battery. CAUTION...
Getting Started HP Notebook - Windows 7
Page 39
... reduce the risk of compressed air with the latest versions. Updating programs and drivers 33 To remove smudges and lint, frequently clean the display with a damp cloth, and wash your programs and drivers on the keyboard surface. A vacuum cleaner can deposit household debris on a ... to internal components, do not use premoistened antistatic wipes or an antistatic screen cleaner. Go to http://www.hp.com/support to receive automatic update notifications when they become trapped beneath the keys. Updating programs and drivers HP recommends that can become available. WARNING!
... reduce the risk of compressed air with the latest versions. Updating programs and drivers 33 To remove smudges and lint, frequently clean the display with a damp cloth, and wash your programs and drivers on the keyboard surface. A vacuum cleaner can deposit household debris on a ... to internal components, do not use premoistened antistatic wipes or an antistatic screen cleaner. Go to http://www.hp.com/support to receive automatic update notifications when they become trapped beneath the keys. Updating programs and drivers HP recommends that can become available. WARNING!
Getting Started HP Notebook - Windows 7
Page 40
... information and restore it if ever needed. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature) ● Performing a system restore (from the partition, recovery discs, or a recovery flash drive) ● Backing up and recovering your information Your...
... information and restore it if ever needed. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature) ● Performing a system restore (from the partition, recovery discs, or a recovery flash drive) ● Backing up and recovering your information Your...
HP Pavilion G6 Notebook PC - Maintenance and Service Guide
Page 25
... the front of the computer. Component (1) Product name (2) Serial number (s/n) (3) Part number/Product number (p/n) (4) Warranty period (5) Model description Description The name affixed to locate documents, drivers, and support for the computer. The part number helps a service technician to each product. This number provides specific information about the product's hardware components. 3 Illustrated...
... the front of the computer. Component (1) Product name (2) Serial number (s/n) (3) Part number/Product number (p/n) (4) Warranty period (5) Model description Description The name affixed to locate documents, drivers, and support for the computer. The part number helps a service technician to each product. This number provides specific information about the product's hardware components. 3 Illustrated...
HP Pavilion G6 Notebook PC - Maintenance and Service Guide
Page 56
... 3.0×2.5 screw (1) that secure the optical drive bracket to the optical drive. 48 Chapter 4 Removal and replacement procedures ENWW Insert a thin tool, such as a screw driver (2), into the release access slot next to the computer. 2. Service access cover (see Battery on page 45) Remove the optical drive: 1. To replace the optical...
... 3.0×2.5 screw (1) that secure the optical drive bracket to the optical drive. 48 Chapter 4 Removal and replacement procedures ENWW Insert a thin tool, such as a screw driver (2), into the release access slot next to the computer. 2. Service access cover (see Battery on page 45) Remove the optical drive: 1. To replace the optical...
HP Pavilion G6 Notebook PC - Maintenance and Service Guide
Page 99
...connected to select the Main menu. BIOS and other identifier. Do not download or install a BIOS update while the computer is running on the HP Web site. Make a note of the date, name, or other system information is later than those currently installed on -screen instructions to ...not shut down the computer or initiate Sleep or Hibernation. Most BIOS updates on the HP Web site that is displayed. 3. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Some download packages contain a file named Readme.txt, which contains information ...
...connected to select the Main menu. BIOS and other identifier. Do not download or install a BIOS update while the computer is running on the HP Web site. Make a note of the date, name, or other system information is later than those currently installed on -screen instructions to ...not shut down the computer or initiate Sleep or Hibernation. Most BIOS updates on the HP Web site that is displayed. 3. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Some download packages contain a file named Readme.txt, which contains information ...
HP Pavilion G6 Notebook PC - Maintenance and Service Guide
Page 101
... information and restore it if ever needed. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature) ● Performing a system restore (from the partition, recovery discs, or a recovery flash drive) ● Backing up and recovering your information Your...
... information and restore it if ever needed. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature) ● Performing a system restore (from the partition, recovery discs, or a recovery flash drive) ● Backing up and recovering your information Your...