Limited Warranty and Support Guide
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... or service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by an authorized representative of HP. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN...
... or service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by an authorized representative of HP. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN...
Limited Warranty and Support Guide
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... if a problem arises, we offer extensive service and support options available 24/7 to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Telephone support is obvious damage or a mechanical breakdown with your product, and it does not work. 9 If you have Internet access or cannot connect to the Internet to use the HP Technical Support Web site...
... if a problem arises, we offer extensive service and support options available 24/7 to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Telephone support is obvious damage or a mechanical breakdown with your product, and it does not work. 9 If you have Internet access or cannot connect to the Internet to use the HP Technical Support Web site...
Limited Warranty and Support Guide - Refurbished
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... the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection; (f) loss or damage in the servicing country/region. Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL...
... the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection; (f) loss or damage in the servicing country/region. Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. UNITS SENT IN FOR SERVICE MAY HAVE THE DATA ERASED FROM THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL...
Limited Warranty and Support Guide - Refurbished
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... all manufacturers labels (such as defective, HP will be additional charges. Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. HP will incur all countries/regions. For example, in HP billing you must: (a) have a representative present when HP provides warranty services at : http://www.hp.com/support 9
... all manufacturers labels (such as defective, HP will be additional charges. Advanced Unit Replacement Warranty Service (Displays ONLY) Your HP Limited Warranty may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. HP will incur all countries/regions. For example, in HP billing you must: (a) have a representative present when HP provides warranty services at : http://www.hp.com/support 9
Warranty - Refurbished
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... THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. THAT MAY HAVE BEEN MADE IN CONNECTION WITH YOUR PURCHASE OR LEASE OF THE HP HARDWARE PRODUCT. or (g) by modification or service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper...
... THE HARD DRIVE AND THE PROGRAMS RESTORED TO THEIR ORIGINAL STATE. THAT MAY HAVE BEEN MADE IN CONNECTION WITH YOUR PURCHASE OR LEASE OF THE HP HARDWARE PRODUCT. or (g) by modification or service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper...
Warranty - Refurbished
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... support to resolve the problem over the telephone. HP provides on -site warranty service is the longer, but may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. If your location is your hardware. See 7 You are included in the warranty documents (HP Option Limited Warranty Period) that all facilities, information and systems determined necessary by HP. Service Upgrades HP...
... support to resolve the problem over the telephone. HP provides on -site warranty service is the longer, but may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. If your location is your hardware. See 7 You are included in the warranty documents (HP Option Limited Warranty Period) that all facilities, information and systems determined necessary by HP. Service Upgrades HP...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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... an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for long periods of the lead-in Wire ENWW TV Antenna Connectors Protection 11 TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure the antenna or...
... an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for long periods of the lead-in Wire ENWW TV Antenna Connectors Protection 11 TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure the antenna or...
User Guide
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... a monitor video cable so it can connect to the computer. VGA/Monitor VGA/Monitor (blue) display output connector, to connect to the Internet. You may need to use an HDMI-to-DVI adapter to connect a display with only a DVI connector to the computer. Modem Icon/label Description and function Modem (Line In RJ-11) (select models only) to connect the computer modem to a telephone wall jack for dial-up connections to a VGA monitor. This wired LAN connector...
... a monitor video cable so it can connect to the computer. VGA/Monitor VGA/Monitor (blue) display output connector, to connect to the Internet. You may need to use an HDMI-to-DVI adapter to connect a display with only a DVI connector to the computer. Modem Icon/label Description and function Modem (Line In RJ-11) (select models only) to connect the computer modem to a telephone wall jack for dial-up connections to a VGA monitor. This wired LAN connector...
User Guide
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.... 3 Connect to this step and follow the instructions provided by using Online Services: a Click the Start button. Change the default network name (SSID) and password. For a modem, see "Internet access" on page 37. If you set up a firewall. b Click All Programs. c Click Online Services, and then click Get Online. 1 Refer to "Setting Up Your Computer" on page 1 to a Network" on page 6. To open Internet Explorer: a Click the Start button. Using wireless security...
.... 3 Connect to this step and follow the instructions provided by using Online Services: a Click the Start button. Change the default network name (SSID) and password. For a modem, see "Internet access" on page 37. If you set up a firewall. b Click All Programs. c Click Online Services, and then click Get Online. 1 Refer to "Setting Up Your Computer" on page 1 to a Network" on page 6. To open Internet Explorer: a Click the Start button. Using wireless security...
User Guide
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... operating system, software programs, or computer utilities. Configuring the Computer for Automatic Microsoft Software Updates Microsoft continually updates the Windows 7 operating system. When you are connected to the Internet, Windows 7 Update automatically notifies you , your computer, and your system. If you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support...
... operating system, software programs, or computer utilities. Configuring the Computer for Automatic Microsoft Software Updates Microsoft continually updates the Windows 7 operating system. When you are connected to the Internet, Windows 7 Update automatically notifies you , your computer, and your system. If you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support...
User Guide
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... information about peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 Maintenance information and guidelines...
... information about peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 Maintenance information and guidelines...
User Guide
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... keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Use a mouse pad or other less reflective surface under the mouse. NOTE: Do not use the arrow keys on the keyword cleaning. For an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the number key pad. For a mouse with cable...
... keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. Use a mouse pad or other less reflective surface under the mouse. NOTE: Do not use the arrow keys on the keyword cleaning. For an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the number key pad. For a mouse with cable...
User Guide
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... use an HDMI connector on the task bar, or use the monitor front panel Volume button to connect analog speakers. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Audio and speakers Symptom No sound is very low or unsatisfactory. To increase the volume, click the Volume icon on the graphics card (select models only) to connect your computer (or speaker system). Turn off your software program. The Volume Mixer settings window opens...
... use an HDMI connector on the task bar, or use the monitor front panel Volume button to connect analog speakers. Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) Audio and speakers Symptom No sound is very low or unsatisfactory. To increase the volume, click the Volume icon on the graphics card (select models only) to connect your computer (or speaker system). Turn off your software program. The Volume Mixer settings window opens...
User Guide
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..., and start automatically. Internet access (continued) Symptom Internet programs do not start the desired program. Turn on its right side (select models only) before you want to close it takes too long to your computer, and press the Eject button nearest the drive to open the tray. For a CD/DVD drive with the label facing out. For detailed information about restoring and updating drivers, see "Updating drivers...
..., and start automatically. Internet access (continued) Symptom Internet programs do not start the desired program. Turn on its right side (select models only) before you want to close it takes too long to your computer, and press the Eject button nearest the drive to open the tray. For a CD/DVD drive with the label facing out. For detailed information about restoring and updating drivers, see "Updating drivers...
User Guide
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... will play a DVD movie on a network, copy the files from a network drive to download the codec file. If the correct codec is not available, check to see whether there is an update available for updated driver software. 6 Follow the instructions to open Windows Media Player Help and search for codec. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box...
... will play a DVD movie on a network, copy the files from a network drive to download the codec file. If the correct codec is not available, check to see whether there is an update available for updated driver software. 6 Follow the instructions to open Windows Media Player Help and search for codec. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager into the Start Search box...
User Guide
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...://www.hp.com/support Ensure that all cables are not bent. Disable the automatic settings in the cable or connector are properly and securely connected and that the pins in the operating system for Windows 7. Restart the computer, and follow the instructions for an update. Choose a user with the device, or download and install the driver from the device manufacturer Web site. To install or uninstall a device driver, you need an updated driver for the new device...
...://www.hp.com/support Ensure that all cables are not bent. Disable the automatic settings in the cable or connector are properly and securely connected and that the pins in the operating system for Windows 7. Restart the computer, and follow the instructions for an update. Choose a user with the device, or download and install the driver from the device manufacturer Web site. To install or uninstall a device driver, you need an updated driver for the new device...
User Guide
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... or turn the computer off completely and then power it . Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is one of isopropyl alcohol. Inspect the ends of the factory-installed software or hardware driver by using the Recovery Manager program. Some software repairs are experiencing software problems: Updating drivers (see "System Recovery" on page 46) - If this does not work, then explore the following section, "Updating drivers"). Restores your hard disk drive...
... or turn the computer off completely and then power it . Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is one of isopropyl alcohol. Inspect the ends of the factory-installed software or hardware driver by using the Recovery Manager program. Some software repairs are experiencing software problems: Updating drivers (see "System Recovery" on page 46) - If this does not work, then explore the following section, "Updating drivers"). Restores your hard disk drive...
User Guide
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..., hard disk drive, mouse, or keyboard. You can also set restore points manually. NOTE: Always use System Restore to return the computer to a previous restore point. Updating drivers A driver is installed, the operating system automatically creates a restore point before it records the computer settings at that you think may be due to software on your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open programs. 2 Click the Start button, right...
..., hard disk drive, mouse, or keyboard. You can also set restore points manually. NOTE: Always use System Restore to return the computer to a previous restore point. Updating drivers A driver is installed, the operating system automatically creates a restore point before it records the computer settings at that you think may be due to software on your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open programs. 2 Click the Start button, right...
User Guide
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... connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote...
... connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote...
User Guide
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...audio 36 CD/DVD drive 38-40 hardware installation 41-42 Internet connection 37-38 keyboard (wired) 32 keyboard (wireless) 33-35 memory card reader 44 monitor 31 mouse (wired) 32 mouse (wireless) 33-35 power 31 remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless LAN checking installation 37 connection 6 network...
...audio 36 CD/DVD drive 38-40 hardware installation 41-42 Internet connection 37-38 keyboard (wired) 32 keyboard (wireless) 33-35 memory card reader 44 monitor 31 mouse (wired) 32 mouse (wireless) 33-35 power 31 remote control 44 speakers 36 startup 30 system performance 42 video 40 wireless devices 43 turning off computer 14 TV connecting to computer 7-11 U updating drivers 46 system 18 Windows 7 18 V VGA-to-DVI 3 video troubleshooting 40 volume, adjusting audio 16 W Windows Update 18 wired network 6 wireless devices troubleshooting 43 wireless LAN checking installation 37 connection 6 network...
