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User Guide 1 - Page 2
..., L.P. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to change without notice. and other countries.
Nothing herein should be bound by HP Inc.
Fourth Edition: May 2019
First Edition: August 2018
Document Part Number: L38990-004
Product notice
This guide describes features that are set forth in the U.S. Not...
User Guide 1 - Page 8
... ...38
11 Specifications ...39 Operating specifications ...39
12 Electrostatic discharge ...40
13 Accessibility ...41 HP and accessibility ...41 Standards and legislation ...43 Useful accessibility resources and links ...44 Contacting support ...45
14 Support information ...46 How to get help ...46 Where to get help ...46 Customer support for repairs ...47 Before upgrading your hardware ...47...
User Guide 1 - Page 9
... Windows password information
● Find links to find your computer
Setup Instructions or Quick Setup poster
- 1 Getting information
Table 1-1 Getting information
Tasks
Instructions
● Set up your product. Then select User Guides.
● Order parts and find additional troubleshooting help
● Upgrade or replace components of your product, go to http://www.hp.com/support...
User Guide 1 - Page 12
.... Select a setting:
● Low Blue Light: TUV certified. WARNING!
Shut down . Check the operating system, memory, and other requirements listed for an extended period Although you might not be illegal. To adjust your computer. Open the HP Display Control app. 2.
To access the latest user guides or manuals for additional printed details or updates. Reduces...
User Guide 1 - Page 15
...set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...a wireless access point. ● HP Mobile Broadband Module-Gives you wireless ... you go. Mobile network operators install base stations (similar to cell phone...
User Guide 1 - Page 16
... range (how far your wireless signals travel) depends on -screen instructions to one of the connection. The ISP will help set up Internet access in your network settings section, select Network and Sharing Center. 3. To purchase Internet service and a modem, contact a local ISP. Enter the code, and then select Next to a WLAN, follow these steps...
User Guide 1 - Page 17
... IMEI and/or MEID number to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with a Global Positioning System (GPS) device. Select Network & Internet settings. 3.
Using Bluetooth wireless devices (select products only)
A Bluetooth device provides short-range wireless communications that replace the physical cable connections that is...
User Guide 1 - Page 27
... mouse
The keyboard and mouse allow you to perform specific functions. NOTE: Depending on the function keys at ...
You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options.
Using touch...Action keys
Depending on the computer model, your keyboard may support the following ways: ● Using touch gestures (select...
User Guide 1 - Page 30
... the instructions.
Without the latest driver, you update your computer
Use the following methods: ● Updating using Windows 10 on page 22 ● Updating using Windows 10 S on a regular basis. Updating using Windows 10
To update programs and drivers: 1. Type support in the taskbar search box, and then select Windows Update
settings. 2. Type windows update settings in...
User Guide 1 - Page 33
... set up Windows Hello, follow the on the computer, includes firewall software. For protection against new viruses beyond the trial period, purchase an extended service. Computer security features
Table 7-1 Computer risks and security features
Computer risk
Computer feature
Unauthorized use of the computer or user account
User password
A password is preinstalled on -screen instructions to...
User Guide 1 - Page 34
... might not be on the computer for additional troubleshooting options, go to http://www.hp.com/support, and follow the instructions to turn on page 27.
Disconnect all important data to the AC outlet are plugged in properly.
Computer is blank, the monitor might encounter while installing, starting up all peripheral devices. a. The green power...
User Guide 1 - Page 38
.... From the Advanced tab under Performance, select Settings. 5.
Select the Driver tab. 5. Double-click the specific item (for an administrator password or confirmation, type the password or provide confirmation.
4. Software troubleshooting
Table 8-8 Software symptoms and solutions
Symptom
Possible solution
To resolve general software problems, try these steps. Type msconfig in...
User Guide 1 - Page 41
... products, it can use a mobile device to scan the QR code that requires hardware replacement, a 24-digit Failure ID code is displayed. 2. In the Diagnostics section, select Download, and then follow the on your computer or a USB flash
drive. Installing HP PC Hardware Diagnostics Windows
To install HP PC Hardware Diagnostics Windows, follow these steps: 1. The tool runs...
User Guide 1 - Page 43
... Hardware Diagnostics UEFI settings (select products only)
Remote HP PC Hardware Diagnostics UEFI is also available as a disk drive or USB flash drive) to http://www.hp.com/support. 2. Downloading Remote HP PC Hardware Diagnostics UEFI
NOTE: HP Remote PC Hardware Diagnostics UEFI is a firmware (BIOS) feature that can then execute the diagnostics on -screen instructions to download...
User Guide 1 - Page 55
... Customer support for repairs 47 This is necessary, HP support will make arrangements to repair your system. Customer support for repairs
If your computer needs to be done first before you attempted to know your computer on setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to upgrade your computer. This must be repaired or to have parts replaced...
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