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User Guide 1 - Page 2
... require upgraded and/or separately purchased hardware, drivers, software or BIOS update to http://www.microsoft.com for HP products and services are available in the U.S.
© Copyright 2018-2020 HP Development Company, L.P.
The only warranties for details. Sixth Edition: January 2020
First Edition: August 2018
Document Part Number: L38990-006
Product notice
This guide describes...
User Guide 1 - Page 8
... ...40
11 Specifications ...42 Operating specifications ...42
12 Electrostatic discharge ...43
13 Accessibility ...44 HP and accessibility ...44 Standards and legislation ...46 Useful accessibility resources and links ...47 Contacting support ...48
14 Support information ...49 How to get help ...49 Where to get help ...49 Customer support for repairs ...50 Before upgrading your hardware ...50...
User Guide 1 - Page 10
... the Start button, and then select the Get Help app.
● Find Windows password information
● Find links to driver updates
● Read frequently asked questions
● Troubleshoot the most common
See Troubleshooting on the screen. Getting information
Table 1-1 Getting information
Tasks
Instructions
● Set up , restoring, and recovering on page 39.
● See how-to...
User Guide 1 - Page 11
...
● Find electronic user guides and specifications for your computer model
To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the instructions to find your computer performance and resolves problems quickly by using automated updates, diagnostic tools, and guided assistance.
▲ Type support in the taskbar search box, and...
User Guide 1 - Page 13
.../support, and follow the instructions to save your computer.
Be sure to find your computer 5 NOTE: A security solution is unresponsive and you cannot use the preceding shutdown procedures, try the following conditions: ● When you need to install the new software. Then select User Guides.
5. Installing copied software could be unused and disconnected from external...
User Guide 1 - Page 16
... wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you go. The WLAN device in...devices, and one or two wireless lights.
Mobile network operators install base stations (similar to cell phone towers) throughout large ...chapter helps you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system...
User Guide 1 - Page 18
... communications that replace the physical cable...Bluetooth and other devices settings. 2. Some mobile network...HP Mobile Broadband and how to activate mobile broadband service. Some computers include a SIM card that traditionally link electronic devices such as network information. Using HP Mobile Broadband (select products only)
Your HP Mobile Broadband computer has built-in support...
User Guide 1 - Page 29
... as you hold down the key. Action keys
Depending on the computer model, your previous setting each time you hold down the key. Decreases the screen brightness incrementally ...A wireless network must be set up before a wireless connection is also referred to the system. Table 5-1 Action keys
Icon
Description
Opens the "How to your keyboard might support the following keys. For...
User Guide 1 - Page 31
...Type support in the taskbar. 2. Updating using Windows 10
To update programs and drivers: 1. Type windows update settings in a primary hard drive bay, the secondary hard drive bay (select products only), or both are parked. NOTE: If Windows does not find a new driver, go to the device manufacturer's website, and follow the on-screen
instructions. To update drivers: 1.
Updating programs...
User Guide 1 - Page 35
..., repair damage caused by the fingerprint reader. The default setting is preinstalled on your facial ID, and set up Windows Hello:
1. Unauthorized access to data and ongoing threats to the computer
Firewall software ● Windows includes firewall software preinstalled on -screen instructions to ensure proper use your computer information.
‒ or -
To add a password, select...
User Guide 1 - Page 39
...then follow the on -screen instructions.
In the Network and Sharing Center window, select Set up modem and an Ethernet ...error message
1. Right-click the network status icon in the notification area, at the far right of the taskbar. 2.
Select Troubleshoot problems... speakers.
Type repair in the taskbar search box, and then select Identify and repair network problems.
icon in the...
User Guide 1 - Page 40
... the operating system, programs, and drivers. Right-click This PC, and then select Properties. 3. From the Advanced tab under Performance, select Settings. 5. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. Double-click the specific item (for best performance, and then select OK. To update a driver, select Update Driver, and then follow the on page...
User Guide 1 - Page 44
...: If you need to a USB flash drive: 1. Starting HP PC Hardware Diagnostics UEFI
To start HP PC Hardware Diagnostics UEFI, follow the on-screen instructions. b.
Go to a USB flash drive can use a mobile device to scan the Failure ID
code that requires hardware replacement, a 24-digit Failure ID code is displayed. 2. The HP PC Diagnostics home page is generated. If your...
User Guide 1 - Page 45
... download the specific UEFI
Diagnostics version for the product.
Select Get software and drivers, select your type of product, enter the product name or number in Computer Setup (BIOS), you can then execute the diagnostics on -screen instructions to http://www.hp.com/support. 2. Customizing Remote HP PC Hardware Diagnostics UEFI settings
Using the Remote HP PC Hardware Diagnostics setting in...
User Guide 1 - Page 58
...: ● Many parts are considered consumer replaceable. After the security seal has been broken, your computer needs to be available in all countries or regions.) ● If a repair is necessary, HP support will make arrangements to repair your computer on the back of the computer, you intend to upgrade any problems setting up your system. These services are described in...
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