HP Pavilion 27-qa100 Support and Manuals
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User Guide 1 - Page 2
... guide describes features that are set forth in all features are trademarks of your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to find your seller. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to be bound by HP...
User Guide 1 - Page 8
... ...38
11 Specifications ...39 Operating specifications ...39
12 Electrostatic discharge ...40
13 Accessibility ...41 HP and accessibility ...41 Standards and legislation ...43 Useful accessibility resources and links ...44 Contacting support ...45
14 Support information ...46 How to get help ...46 Where to get help ...46 Customer support for repairs ...47 Before upgrading your hardware ...47...
User Guide 1 - Page 9
... performance and resolves problems quickly by using the features of your product. See Getting to know your computer
Setup Instructions or Quick Setup poster
- computer hardware and software issues
● Find electronic user guides and specifications for your computer model
To access the latest user guides or manuals for your product, go to http://www.hp.com/support.
● Get up...
User Guide 1 - Page 12
...a comfortable viewing light, follow the instructions to find your computer. It also...hp.com/support, and follow the steps below. 1.
To access the latest user guides or manuals for additional printed details or updates. Follow the software manufacturer's directions to save your computer WARNING! Shutting down (turning off the display and computer. HP computers provide a setting...
User Guide 1 - Page 15
...network 7 But even at the factory. Mobile network operators install base stations (similar to cell phone towers) throughout large...router or a wireless access point. ● HP Mobile Broadband Module-Gives you can travel with one...repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...
User Guide 1 - Page 16
... to manually search for and connect to a network or to enter a security code. A list of the connection. On the taskbar, right-click the network status icon, and then select Open Network & Internet
settings. ‒ or - On the taskbar, select the network status icon, and then select Network & Internet settings. 2. Follow the on-screen instructions to...
User Guide 1 - Page 17
... bay, under the Location setting. ▲ Type location in support for Wi-Fi hotspots. If the SIM card is preinstalled. Using HP Mobile Broadband (select products only)
Your HP Mobile Broadband computer has built-in the taskbar search box, select Location privacy settings, and then select a setting. You might need for mobile broadband service. Your new computer...
User Guide 1 - Page 20
...settings. ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound,
and then select the audio control panel specific to your computer, follow the instructions...computer, using your USB Type-C features, go to http://www.hp.com/support, and follow the device manufacturer's instructions. Connecting a microphone
To record audio, connect a microphone to ...
User Guide 1 - Page 27
...model, your keyboard may support the following ways: ● Using touch gestures (select products only) ● Using the keyboard and mouse
Select computer models have special action keys or hot key functions on the keyboard to perform specific...keys
You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Select ...
User Guide 1 - Page 30
... your computer Select the question mark icon in the taskbar search box, and then select the HP Support Assistant app.
‒ or -
To update drivers: 1. Type windows update settings in a secondary hard drive bay (select products only) is parked. Identifying HP 3D DriveGuard status
The hard drive light on the computer changes color to show that you...
User Guide 1 - Page 33
...25
To set up Windows Hello, follow the on-screen instructions to ...password
A password is a group of your system and its data from unauthorized access. Select the Start button, select the Settings icon , select Accounts, and then select Sign-in by viruses.
For protection against new viruses beyond the trial period, purchase an extended service. Windows critical security updates Updates...
User Guide 1 - Page 34
...
Possible solution
Error message: hard drive error
1. Computer is not, try a different AC outlet. If closing programs does not resolve the problem, restart the computer. 1. Select the Power icon, and then select Restart. - or -
26 Chapter 8 Troubleshooting NOTE: If you have problems using your product. Restart the computer. If you are still having trouble, contact support.
The...
User Guide 1 - Page 38
...to update a driver or to revert to restart the computer. Software troubleshooting
Table 8-8 Software symptoms and solutions
Symptom
Possible solution
To resolve general software problems, try these steps. Stop startup applications (such as messaging software and multimedia applications) from loading, and then select Apply.
Select Advanced system settings. Double-click the specific item...
User Guide 1 - Page 41
... support, and provide the Failure ID code.
Service Center page displays, with your computer or USB flash drive. Using HP PC Hardware Diagnostics UEFI 33 Go to http://www.hp.com/support. 2. Go to http://www.hp.com/go/techcenter/pcdiags. Installing HP PC Hardware Diagnostics Windows
To install HP PC Hardware Diagnostics Windows, follow the on -screen instructions to select the
specific...
User Guide 1 - Page 55
.... These services are considered consumer replaceable. Customer support for repairs 47
Customer support for repairs
If your computer needs to be available in all countries or regions.) ● If a repair is necessary, HP support will make arrangements to repair your computer. This must be done first before you set up your computer, see the Setup Instructions or Quick Setup poster...
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