HP LaserJet P2015 - Software Technical Reference
Page 11
... ...237 Troubleshooting ...238 Basic troubleshooting checklist 238 Troubleshooting tools ...238 File to E-mail utility 239 AccessDeniedUtility.exe 239 FixErr1714 utility 240 Known Issues for the HP LaserJet P2015 printer 240 Uninstall ...241 Uninstall methods ...241 Uninstall component list 241 Uninstall instructions for Microsoft Windows 2000 and Microsoft Windows XP 242 Uninstall instructions for Microsoft...
... ...237 Troubleshooting ...238 Basic troubleshooting checklist 238 Troubleshooting tools ...238 File to E-mail utility 239 AccessDeniedUtility.exe 239 FixErr1714 utility 240 Known Issues for the HP LaserJet P2015 printer 240 Uninstall ...241 Uninstall methods ...241 Uninstall component list 241 Uninstall instructions for Microsoft Windows 2000 and Microsoft Windows XP 242 Uninstall instructions for Microsoft...
HP LaserJet P2015 - Software Technical Reference
Page 13
... 2-3 Table 4-1 Table 4-2 Table 4-3 Table 4-4 Table 4-5 Table 5-1 Table 6-1 Table 6-2 Table 6-3 Table 6-4 Table 6-5 Software technical reference overview 1 Features of the HP LaserJet P2015 printer 3 Software components for Windows ...4 Software component availability for the HP LaserJet P2015 printer 7 CD part numbers for the HP LaserJet P2015 printing-system software 10 Software component localization by language, A-H 11 Software component localization by language I-Z 12 User documentation...
... 2-3 Table 4-1 Table 4-2 Table 4-3 Table 4-4 Table 4-5 Table 5-1 Table 6-1 Table 6-2 Table 6-3 Table 6-4 Table 6-5 Software technical reference overview 1 Features of the HP LaserJet P2015 printer 3 Software components for Windows ...4 Software component availability for the HP LaserJet P2015 printer 7 CD part numbers for the HP LaserJet P2015 printing-system software 10 Software component localization by language, A-H 11 Software component localization by language I-Z 12 User documentation...
HP LaserJet P2015 - Software Technical Reference
Page 19
... Procedures for installing and uninstalling software components ● Descriptions of problems that can arise while using the HP LaserJet P2015 printer, and known solutions to those problems NOTE: An addendum to this STR. The following information is shipped...not describe drivers that comes with the HP LaserJet P2015 printer. Purpose and scope 1 Purpose and scope Introduction This Software Technical Reference (STR) provides information about the HP LaserJet P2015 printer and its software: ● Overview of the HP LaserJet P2015 printer ● Printing-system software overview,...
... Procedures for installing and uninstalling software components ● Descriptions of problems that can arise while using the HP LaserJet P2015 printer, and known solutions to those problems NOTE: An addendum to this STR. The following information is shipped...not describe drivers that comes with the HP LaserJet P2015 printer. Purpose and scope 1 Purpose and scope Introduction This Software Technical Reference (STR) provides information about the HP LaserJet P2015 printer and its software: ● Overview of the HP LaserJet P2015 printer ● Printing-system software overview,...
HP LaserJet P2015 - Software Technical Reference
Page 20
... Topics: ● Device features ● Printing-system software ● HP LaserJet documentation Device features The following information is also provided. The following table contains descriptions of the HP LaserJet P2015 printer features that are discussed in an addendum to E-mail utility ●... Media attributes ● Remote firmware update ● HP LaserJet P2015 printing system Readme file For information about the ...
... Topics: ● Device features ● Printing-system software ● HP LaserJet documentation Device features The following information is also provided. The following table contains descriptions of the HP LaserJet P2015 printer features that are discussed in an addendum to E-mail utility ●... Media attributes ● Remote firmware update ● HP LaserJet P2015 printing system Readme file For information about the ...
HP LaserJet P2015 - Software Technical Reference
Page 21
...HP LaserJet P2015 printer Feature HP LaserJet P2015 printer HP product number Q7821A Memory Speed Connectivity Paper handling Print ● 32 megabytes (MB) of synchronous random access memory (SDRAM) ● To allow for memory expansion, the printer has one DIMM slot that accepts 256 MB RAM (the printer... guidelines for energy efficiency. and HP LaserJet P2015x printers only) ● Single sheet priority feed slot (tray 1) ● 250-sheet universal tray (tray 2) ● Optional 250-sheet universal tray (optional tray 3, HP LaserJet P2015x printer only) ● ProRes 1200 ...
...HP LaserJet P2015 printer Feature HP LaserJet P2015 printer HP product number Q7821A Memory Speed Connectivity Paper handling Print ● 32 megabytes (MB) of synchronous random access memory (SDRAM) ● To allow for memory expansion, the printer has one DIMM slot that accepts 256 MB RAM (the printer... guidelines for energy efficiency. and HP LaserJet P2015x printers only) ● Single sheet priority feed slot (tray 1) ● 250-sheet universal tray (tray 2) ● Optional 250-sheet universal tray (optional tray 3, HP LaserJet P2015x printer only) ● ProRes 1200 ...
HP LaserJet P2015 - Software Technical Reference
Page 22
... to perform the following tasks: ● Monitor the status of Adobe Acrobat Reader that were installed when the HP LaserJet P2015 printing-system software was originally installed on the computer. Printing-system software The HP LaserJet P2015 printer includes the following software components and programs for Microsoft Windows operating systems. Table 1-3 Software components for Windows Components Description...
... to perform the following tasks: ● Monitor the status of Adobe Acrobat Reader that were installed when the HP LaserJet P2015 printing-system software was originally installed on the computer. Printing-system software The HP LaserJet P2015 printer includes the following software components and programs for Microsoft Windows operating systems. Table 1-3 Software components for Windows Components Description...
HP LaserJet P2015 - Software Technical Reference
Page 24
...other operating systems Standalone drivers The following HP support Web site: www.hp.com/support/ljP2015 NOTE: The HP LaserJet P2015 printer does not support Windows 98 First Edition. Operating-system support NOTE: For information about the HP LaserJet P2015 printer, go to install the print driver for... 95 operating systems. Throughout this document, Windows XP is available at the following Windows operating systems fully support the HP LaserJet P2015 printer through the software installer, and drivers for Macintosh operating systems, see Macintosh on the printing-system software CD that ...
...other operating systems Standalone drivers The following HP support Web site: www.hp.com/support/ljP2015 NOTE: The HP LaserJet P2015 printer does not support Windows 98 First Edition. Operating-system support NOTE: For information about the HP LaserJet P2015 printer, go to install the print driver for... 95 operating systems. Throughout this document, Windows XP is available at the following Windows operating systems fully support the HP LaserJet P2015 printer through the software installer, and drivers for Macintosh operating systems, see Macintosh on the printing-system software CD that ...
HP LaserJet P2015 - Software Technical Reference
Page 25
... components by operating system. Purpose and scope NOTE: For information and printer drivers for HP WebJet Admin5 X X HP ToolboxFX X Online Documentation HP LaserJet P2015 Series User Guide X X Hewlett-Packard LaserJet P2015 X X Printing-System Install Notes6 Screen fonts X ENWW Printing-system software 7 Table 1-4 Software component availability for the HP LaserJet P2015 printer Component Windows 98 SE and Windows Me Windows 2000 and Windows...
... components by operating system. Purpose and scope NOTE: For information and printer drivers for HP WebJet Admin5 X X HP ToolboxFX X Online Documentation HP LaserJet P2015 Series User Guide X X Hewlett-Packard LaserJet P2015 X X Printing-System Install Notes6 Screen fonts X ENWW Printing-system software 7 Table 1-4 Software component availability for the HP LaserJet P2015 printer Component Windows 98 SE and Windows Me Windows 2000 and Windows...
HP LaserJet P2015 - Software Technical Reference
Page 26
... If you need a replacement CD or newer version of files for installing the printingsystem software on the Web. The HP Web site offers an option for the HP LaserJet P2015 printer (continued) Component Windows 98 SE and Windows Me Windows 2000 and Windows XP - 32-bit Windows XP - If...bit print drivers for the HP LaserJet P2015 printer contains a variety of the software than what was shipped with the product, go /ljP2015_software To order the HP LaserJet P2015 printing-system software if the CD is damaged or missing, contact HP Support at the following Web site: www.hp.com/go to the ...
... If you need a replacement CD or newer version of files for installing the printingsystem software on the Web. The HP Web site offers an option for the HP LaserJet P2015 printer (continued) Component Windows 98 SE and Windows Me Windows 2000 and Windows XP - 32-bit Windows XP - If...bit print drivers for the HP LaserJet P2015 printer contains a variety of the software than what was shipped with the product, go /ljP2015_software To order the HP LaserJet P2015 printing-system software if the CD is damaged or missing, contact HP Support at the following Web site: www.hp.com/go to the ...
HP LaserJet P2015 - Software Technical Reference
Page 27
CD versions The following table presents the part numbers and language groups on the software CDs for the HP LaserJet P2015 printers. ENWW Printing-system software 9 Topics: ● Windows partition ● CD versions Windows partition The root directory in the MS Windows partition... for each of the software CD. To view the files, insert the HP LaserJet P2015 printing-system software CD, right-click Start, click Explore, and then select the CD-ROM drive. Purpose and scope The HP LaserJet P2015 printing-system software CD is divided into two partitions, one for each regional...
CD versions The following table presents the part numbers and language groups on the software CDs for the HP LaserJet P2015 printers. ENWW Printing-system software 9 Topics: ● Windows partition ● CD versions Windows partition The root directory in the MS Windows partition... for each of the software CD. To view the files, insert the HP LaserJet P2015 printing-system software CD, right-click Start, click Explore, and then select the CD-ROM drive. Purpose and scope The HP LaserJet P2015 printing-system software CD is divided into two partitions, one for each regional...
HP LaserJet P2015 - Software Technical Reference
Page 28
... ● Dutch ● French ● German ● Greek Need part number ● Windows software CD for the HP LaserJet P2015 ● printer ● Portuguese English Danish ● Swedish ● Finnish ● Norwegian ● Hebrew ● Estonian ● ...Lithuanian ● Latvian Need part number Windows software CD for the HP LaserJet P2015 ● printer ● English French ● Bulgarian ● Croatian ● Czech ● Hungarian ● Kazakh ● Polish ● ...
... ● Dutch ● French ● German ● Greek Need part number ● Windows software CD for the HP LaserJet P2015 ● printer ● Portuguese English Danish ● Swedish ● Finnish ● Norwegian ● Hebrew ● Estonian ● ...Lithuanian ● Latvian Need part number Windows software CD for the HP LaserJet P2015 ● printer ● English French ● Bulgarian ● Croatian ● Czech ● Hungarian ● Kazakh ● Polish ● ...
HP LaserJet P2015 - Software Technical Reference
Page 29
... Part number Description Languages included on CD ● Ukranian Need part number ● Windows software CD for the HP LaserJet P2015 ● printer ● Arabic English Bahasa Indonesian ● Korean ● Simplified Chinese ● Traditional Chinese ● Thai ... (.PDF 2000, XP and .CHM) XXXXXx XXXXXX 1 Components that are not available in a specific language are supported in English. Language key for the HP LaserJet P2015 printer. Table 1-6 Software component localization by language, A-H on page 11: ● AR = Arabic ● CA = Catalan ● CS = Czech ...
... Part number Description Languages included on CD ● Ukranian Need part number ● Windows software CD for the HP LaserJet P2015 ● printer ● Arabic English Bahasa Indonesian ● Korean ● Simplified Chinese ● Traditional Chinese ● Thai ... (.PDF 2000, XP and .CHM) XXXXXx XXXXXX 1 Components that are not available in a specific language are supported in English. Language key for the HP LaserJet P2015 printer. Table 1-6 Software component localization by language, A-H on page 11: ● AR = Arabic ● CA = Catalan ● CS = Czech ...
HP LaserJet P2015 - Software Technical Reference
Page 32
... ? Italian CB366-90914 Korean ? Russian ? Getting Started Guide ● Catalan ? ● Dutch ● English ● French ● German ● Hebrew Location The HP LaserJet P2015 Series User Guide is available for the HP LaserJet P2015 printer. French CB366-90912 German CB366-90913 Hebrew ? HP LaserJet documentation The documentation in the following table is available in the box with the...
... ? Italian CB366-90914 Korean ? Russian ? Getting Started Guide ● Catalan ? ● Dutch ● English ● French ● German ● Hebrew Location The HP LaserJet P2015 Series User Guide is available for the HP LaserJet P2015 printer. French CB366-90912 German CB366-90913 Hebrew ? HP LaserJet documentation The documentation in the following table is available in the box with the...
HP LaserJet P2015 - Software Technical Reference
Page 35
For information about specific system installers, drivers, and components, see the section that corresponds to that system. Topics: ● MS Windows printing-system software ● HP Extended Capabilities ● HP ToolboxFX ● HP Embedded Web Server ● HP Web Jetadmin ENWW Introduction 17 Software description 2 Software description Introduction The HP LaserJet P2015 printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems also support the HP LaserJet P2015, and software is available on the Web.
For information about specific system installers, drivers, and components, see the section that corresponds to that system. Topics: ● MS Windows printing-system software ● HP Extended Capabilities ● HP ToolboxFX ● HP Embedded Web Server ● HP Web Jetadmin ENWW Introduction 17 Software description 2 Software description Introduction The HP LaserJet P2015 printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems also support the HP LaserJet P2015, and software is available on the Web.
HP LaserJet P2015 - Software Technical Reference
Page 40
... when particular events or conditions occur at the top that are available to easily communicate with and manage their HP LaserJet P2015 printer. Click any of the devices or folders listed in the Devices pane to using the product control panel Starting the... area. 22 Chapter 2 Software description ENWW HP ToolboxFX This section provides information about the following methods. ● Double-click the HP ToolboxFX icon in the Windows system tray. ● Click Start, click Programs, click HP, click HP LaserJet P2015 series, and then click HP ToolboxFX. ● Click Utilities or click ...
... when particular events or conditions occur at the top that are available to easily communicate with and manage their HP LaserJet P2015 printer. Click any of the devices or folders listed in the Devices pane to using the product control panel Starting the... area. 22 Chapter 2 Software description ENWW HP ToolboxFX This section provides information about the following methods. ● Double-click the HP ToolboxFX icon in the Windows system tray. ● Click Start, click Programs, click HP, click HP LaserJet P2015 series, and then click HP ToolboxFX. ● Click Utilities or click ...
HP LaserJet P2015 - Software Technical Reference
Page 41
... appears when you open the toolbox. Receive pop-up Status Alerts screen in the Alerts folder in the lower-left corner of the HP LaserJet P2015 printing-system software. Alerts can be selected, but not specific items within those groups. The toolbar contains controls for that contains a brief summary of the ... links to the Device Status page for printing, refreshing the page, ordering supplies, and getting help. ● Other Links pane. To see a list of the HP ToolboxFX. Software description ● Toolbar. A toolbar appears at the HP LaserJet P2015 printers.
... appears when you open the toolbox. Receive pop-up Status Alerts screen in the Alerts folder in the lower-left corner of the HP LaserJet P2015 printing-system software. Alerts can be selected, but not specific items within those groups. The toolbar contains controls for that contains a brief summary of the ... links to the Device Status page for printing, refreshing the page, ordering supplies, and getting help. ● Other Links pane. To see a list of the HP ToolboxFX. Software description ● Toolbar. A toolbar appears at the HP LaserJet P2015 printers.
HP LaserJet P2015 - Software Technical Reference
Page 44
Figure 2-4 Device Status screen NOTE: The HP LaserJet P2015 printers include a Supplies Status section and a Supplies Information section on the Device Status screen, which provide information about the estimated toner level, the approximate pages remaining based on the estimated toner level, and the HP part number for easy reference when ordering new consumables. 26 Chapter 2 Software description ENWW Device Status The Device Status screen shows device status messages from the product.
Figure 2-4 Device Status screen NOTE: The HP LaserJet P2015 printers include a Supplies Status section and a Supplies Information section on the Device Status screen, which provide information about the estimated toner level, the approximate pages remaining based on the estimated toner level, and the HP part number for easy reference when ordering new consumables. 26 Chapter 2 Software description ENWW Device Status The Device Status screen shows device status messages from the product.
HP LaserJet P2015 - Software Technical Reference
Page 49
Event Log Use the Event Log screen to ten events can appear on this screen is empty, no events have occurred on the printer. Up to monitor events for the HP LaserJet P2015 printer. If this screen. Figure 2-9 Event Log screen Software description Alerts folder The Alerts folder contains the following sub-folders: ● Set up Status Alerts ● Set up E-mail Alerts ENWW HP ToolboxFX 31
Event Log Use the Event Log screen to ten events can appear on this screen is empty, no events have occurred on the printer. Up to monitor events for the HP LaserJet P2015 printer. If this screen. Figure 2-9 Event Log screen Software description Alerts folder The Alerts folder contains the following sub-folders: ● Set up Status Alerts ● Set up E-mail Alerts ENWW HP ToolboxFX 31
HP LaserJet P2015 - Software Technical Reference
Page 50
...; Tray 1 Paper Out ● Fuser Driver Error 32 Chapter 2 Software description ENWW Table 2-1 Event alerts for the HP LaserJet P2015 printer. Set up Status Alerts Use the Set up Status Alerts screen to turn on the for HP ToolboxFX Pop-up Status Alerts screen Select the options under Show an alertto receive alerts like those...
...; Tray 1 Paper Out ● Fuser Driver Error 32 Chapter 2 Software description ENWW Table 2-1 Event alerts for the HP LaserJet P2015 printer. Set up Status Alerts Use the Set up Status Alerts screen to turn on the for HP ToolboxFX Pop-up Status Alerts screen Select the options under Show an alertto receive alerts like those...
HP LaserJet P2015 - Software Technical Reference
Page 52
Figure 2-11 Set up e-mail alerts for the HP LaserJet P2015 printer. Set up E-mail Alerts Use the Set up E-mail Alerts screen to set up E-mail Alerts screen - 1 of 2 34 Chapter 2 Software description ENWW
Figure 2-11 Set up e-mail alerts for the HP LaserJet P2015 printer. Set up E-mail Alerts Use the Set up E-mail Alerts screen to set up E-mail Alerts screen - 1 of 2 34 Chapter 2 Software description ENWW