HP LaserJet P2015 - User Guide
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...55 Networking tab ...55 Links ...56 Replace the print cartridge ...57 Redistribute toner ...59 Clean the printer ...60 Clean the print-cartridge area 60 Clean the printer media path 61 Clean the pickup roller (tray 1) ...63 Clean the pickup roller (tray 2) ...66 EconoMode ...72 7 Problem solving Finding the solution ...74 Step 1: Is ... incorrect, or incomplete text 89 Missing graphics or text, or blank pages 89 Page format is different than on another HP LaserJet printer 90 Graphics quality ...90 Printer software problems ...91 Improve print quality ...92 Light print or faded ...92 ENWW v
...55 Networking tab ...55 Links ...56 Replace the print cartridge ...57 Redistribute toner ...59 Clean the printer ...60 Clean the print-cartridge area 60 Clean the printer media path 61 Clean the pickup roller (tray 1) ...63 Clean the pickup roller (tray 2) ...66 EconoMode ...72 7 Problem solving Finding the solution ...74 Step 1: Is ... incorrect, or incomplete text 89 Missing graphics or text, or blank pages 89 Page format is different than on another HP LaserJet printer 90 Graphics quality ...90 Printer software problems ...91 Improve print quality ...92 Light print or faded ...92 ENWW v
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6 Managing and maintenance This chapter provides information on the following topics: ● Printer information pages ● HP ToolboxFX ● Embedded Web server ● Replace the print cartridge ● Redistribute toner ● Clean the printer ● Clean the pickup roller (tray 1) ● Clean the pickup roller (tray 2) ● EconoMode ENWW 45
6 Managing and maintenance This chapter provides information on the following topics: ● Printer information pages ● HP ToolboxFX ● Embedded Web server ● Replace the print cartridge ● Redistribute toner ● Clean the printer ● Clean the pickup roller (tray 1) ● Clean the pickup roller (tray 2) ● EconoMode ENWW 45
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Remove the pickup-roller cover. ENWW Clean the pickup roller (tray 1) 63 Press the print-cartridge-door button to clean the pickup roller for tray 1, follow these instructions: 1. Clean the pickup roller (tray 1) If you want to open the print-cartridge door. 3. Unplug the power cord from the printer, and allow the printer to cool. 2.
Remove the pickup-roller cover. ENWW Clean the pickup roller (tray 1) 63 Press the print-cartridge-door button to clean the pickup roller for tray 1, follow these instructions: 1. Clean the pickup roller (tray 1) If you want to open the print-cartridge door. 3. Unplug the power cord from the printer, and allow the printer to cool. 2.
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Dab a lint-free cloth in water, and scrub the roller. 7. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt. 64 Chapter 6 Managing and maintenance ENWW 4. Remove the pickup roller from its seat. 5. Press the two black retaining tabs outward until the pickup roller is released from the printer. 6.
Dab a lint-free cloth in water, and scrub the roller. 7. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt. 64 Chapter 6 Managing and maintenance ENWW 4. Remove the pickup roller from its seat. 5. Press the two black retaining tabs outward until the pickup roller is released from the printer. 6.
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ENWW Clean the pickup roller (tray 1) 65 Close the print-cartridge door. Line up the black retaining tabs in the printer with the grooves in the pickup roller, and then press the pickup roller into the pickup-roller seat until the retaining tabs click. 10. Allow the pickup roller to dry completely. 9. Replace the pickup-roller cover. 11. 8.
ENWW Clean the pickup roller (tray 1) 65 Close the print-cartridge door. Line up the black retaining tabs in the printer with the grooves in the pickup roller, and then press the pickup roller into the pickup-roller seat until the retaining tabs click. 10. Allow the pickup roller to dry completely. 9. Replace the pickup-roller cover. 11. 8.
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Remove tray 2. 66 Chapter 6 Managing and maintenance ENWW Press the print-cartridge-door button, and then remove the print cartridge from the printer, and allow the printer to clean the pickup roller for tray 2, follow these instructions: 1. Unplug the power cord from the printer. 3. Clean the pickup roller (tray 2) If you want to cool. 2.
Remove tray 2. 66 Chapter 6 Managing and maintenance ENWW Press the print-cartridge-door button, and then remove the print cartridge from the printer, and allow the printer to clean the pickup roller for tray 2, follow these instructions: 1. Unplug the power cord from the printer. 3. Clean the pickup roller (tray 2) If you want to cool. 2.
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ENWW Clean the pickup roller (tray 2) 67 Open the automatic two-sided path door on the work surface with the front of the printer (HP LaserJet P2015d, HP LaserJet P2015dn, and HP LaserJet P2015x printers only). 5. Pull the white tabs outward, and rotate the tabs up . 6. 4. Place the printer on the front of the printer facing up .
ENWW Clean the pickup roller (tray 2) 67 Open the automatic two-sided path door on the work surface with the front of the printer (HP LaserJet P2015d, HP LaserJet P2015dn, and HP LaserJet P2015x printers only). 5. Pull the white tabs outward, and rotate the tabs up . 6. 4. Place the printer on the front of the printer facing up .
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Slide the pickup roller assembly to the right, and leave the tab in this position throughout the procedure. 8. Slide the right tab to the right, and remove the left end cap. 68 Chapter 6 Managing and maintenance ENWW 7.
Slide the pickup roller assembly to the right, and leave the tab in this position throughout the procedure. 8. Slide the right tab to the right, and remove the left end cap. 68 Chapter 6 Managing and maintenance ENWW 7.
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ENWW Clean the pickup roller (tray 2) 69 Using a dry, lint-free cloth, wipe the pickup roller to dry completely. 9. Dab a lint-free cloth in water, and scrub the roller. 11. Allow the pickup roller to remove loosened dirt. 12. Remove the pickup roller. 10.
ENWW Clean the pickup roller (tray 2) 69 Using a dry, lint-free cloth, wipe the pickup roller to dry completely. 9. Dab a lint-free cloth in water, and scrub the roller. 11. Allow the pickup roller to remove loosened dirt. 12. Remove the pickup roller. 10.
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... clicks into position. 17. Place the printer on the left slot (1), and insert the right side (the side that has the notches in the shaft) into position. 15. Place the end cap over the shaft on the work surface with the top of the pickup roller into the left side, push the end... cap to the left, and rotate the tab downward into place. 16. 13. Insert the left side of the printer facing up. 70 Chapter 6 Managing and maintenance ENWW Push the right tab...
... clicks into position. 17. Place the printer on the left slot (1), and insert the right side (the side that has the notches in the shaft) into position. 15. Place the end cap over the shaft on the work surface with the top of the pickup roller into the left side, push the end... cap to the left, and rotate the tab downward into place. 16. 13. Insert the left side of the printer facing up. 70 Chapter 6 Managing and maintenance ENWW Push the right tab...
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Reinstall the print cartridge, and close the print-cartridge door. 20. Plug the printer in to turn it back on. ENWW Clean the pickup roller (tray 2) 71 Close the automatic two-sided path door. 19. 18.
Reinstall the print cartridge, and close the print-cartridge door. 20. Plug the printer in to turn it back on. ENWW Clean the pickup roller (tray 2) 71 Close the automatic two-sided path door. 19. 18.
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...paper that is skewed (crooked). The media guides might be dirty or damaged. The media tray might be in the media selector for laser printers. The pickup roller might be wrinkled, folded, or Verify that came in the input tray again. Store paper flat in manual feed mode and print ...media input tray when using and try printing again. Problems with feeding The paper has ragged edges. The printer does not pull media from side-to the printer. Contact HP Customer Care. Problem Cause Solution Poor print quality or toner adhesion Dropouts, jamming, or curl The paper is...
...paper that is skewed (crooked). The media guides might be dirty or damaged. The media tray might be in the media selector for laser printers. The pickup roller might be wrinkled, folded, or Verify that came in the input tray again. Store paper flat in manual feed mode and print ...media input tray when using and try printing again. Problems with feeding The paper has ragged edges. The printer does not pull media from side-to the printer. Contact HP Customer Care. Problem Cause Solution Poor print quality or toner adhesion Dropouts, jamming, or curl The paper is...
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... Media pickup roller (for the HP LaserJet P2015 Series printer. Order supplies and accessories You can be downloaded from tray 2 and advances it through the printer. Table A-1 Ordering information Printing supplies Item HP Multipurpose paper HP LaserJet paper HP LaserJet transparency film Print cartridges for the HP LaserJet P2015 Series printer Smart print cartridges Supplementary documentation HP LaserJet family print media guide Description or use with HP LaserJet monochrome printers. 92296U...
... Media pickup roller (for the HP LaserJet P2015 Series printer. Order supplies and accessories You can be downloaded from tray 2 and advances it through the printer. Table A-1 Ordering information Printing supplies Item HP Multipurpose paper HP LaserJet paper HP LaserJet transparency film Print cartridges for the HP LaserJet P2015 Series printer Smart print cartridges Supplementary documentation HP LaserJet family print media guide Description or use with HP LaserJet monochrome printers. 92296U...
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..., guidelines for using 20 printing on 30 cleaning media path 61 pickup roller (tray 1) 63 pickup roller (tray 2) 66 printer 60 clearing jams 97 configuration HP LaserJet P2015 printer 2 HP LaserJet P2015d printer 2 HP LaserJet P2015dn printer 3 HP LaserJet P2015n printer 3 HP LaserJet P2015x printer 3 Configuration page 46 connecting to the network 11 conserving toner 114 contacting HP 123 control panel HP ToolboxFX settings 52 status-light patterns 76 crooked pages 87 custom...
..., guidelines for using 20 printing on 30 cleaning media path 61 pickup roller (tray 1) 63 pickup roller (tray 2) 66 printer 60 clearing jams 97 configuration HP LaserJet P2015 printer 2 HP LaserJet P2015d printer 2 HP LaserJet P2015dn printer 3 HP LaserJet P2015n printer 3 HP LaserJet P2015x printer 3 Configuration page 46 connecting to the network 11 conserving toner 114 contacting HP 123 control panel HP ToolboxFX settings 52 status-light patterns 76 crooked pages 87 custom...
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... 32 removing jams in 102 output path, straight-through 25 output quality, HP ToolboxFX settings 51 overview, printer 4 P pages, skewed 87 paper HP ToolboxFX settings 51 recommended 19 using 20 paper input trays feeding problems, solving 87 PCL 5e 52 pickup roller (tray 1) 63 pickup roller (tray 2) 66 port, USB location 5 ports, troubleshooting Macintosh 84 postscript level...
... 32 removing jams in 102 output path, straight-through 25 output quality, HP ToolboxFX settings 51 overview, printer 4 P pages, skewed 87 paper HP ToolboxFX settings 51 recommended 19 using 20 paper input trays feeding problems, solving 87 PCL 5e 52 pickup roller (tray 1) 63 pickup roller (tray 2) 66 port, USB location 5 ports, troubleshooting Macintosh 84 postscript level...
Service Manual
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... pages ...25 Demo page ...25 Configuration page ...25 Supplies Status page ...25 Network Configuration page 25 3 Manage the printer HP ToolboxFX ...28 To view HP ToolboxFX ...28 Status ...29 Alerts ...30 Set up status alerts 30 Set up e-mail alerts 30 Help ...30 Device settings ...31 Device information ... 35 Status tab ...36 Settings tab ...36 Networking tab ...36 Links ...37 4 Maintenance Replace the print cartridge ...40 Redistribute toner ...42 Clean the printer ...43 Clean the print-cartridge area 43 Clean the printer media path 44 Clean the pickup roller (tray 1) ...46 iv ENWW
... pages ...25 Demo page ...25 Configuration page ...25 Supplies Status page ...25 Network Configuration page 25 3 Manage the printer HP ToolboxFX ...28 To view HP ToolboxFX ...28 Status ...29 Alerts ...30 Set up status alerts 30 Set up e-mail alerts 30 Help ...30 Device settings ...31 Device information ... 35 Status tab ...36 Settings tab ...36 Networking tab ...36 Links ...37 4 Maintenance Replace the print cartridge ...40 Redistribute toner ...42 Clean the printer ...43 Clean the print-cartridge area 43 Clean the printer media path 44 Clean the pickup roller (tray 1) ...46 iv ENWW
Service Manual
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... ...99 Duplex-drive PCA (HP LaserJet P2015d, P2015dn, and P2015x printers only 101 Fuser ...103 Fan ...103 Duplex-drive gears (HP LaserJet P2015d, P2015dn, and P2015x printers only 104 Duplex solenoid (HP LaserJet P2015d, P2015dn, and P2015x printers only 106 Fuser ...107 Interlock assembly ...118 ECU ...119 Main motor ...126 Pickup and feed assemblies ...128 Transfer roller ...128 Registration assembly ...129...
... ...99 Duplex-drive PCA (HP LaserJet P2015d, P2015dn, and P2015x printers only 101 Fuser ...103 Fan ...103 Duplex-drive gears (HP LaserJet P2015d, P2015dn, and P2015x printers only 104 Duplex solenoid (HP LaserJet P2015d, P2015dn, and P2015x printers only 106 Fuser ...107 Interlock assembly ...118 ECU ...119 Main motor ...126 Pickup and feed assemblies ...128 Transfer roller ...128 Registration assembly ...129...
Service Manual
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4 Maintenance ● Replace the print cartridge ● Redistribute toner ● Clean the printer ● Clean the pickup roller (tray 1) ● Replace the pickup roller (tray 1) ● Clean the pickup roller (tray 2) ● Replace the pickup roller (tray 2) ENWW 39
4 Maintenance ● Replace the print cartridge ● Redistribute toner ● Clean the printer ● Clean the pickup roller (tray 1) ● Replace the pickup roller (tray 1) ● Clean the pickup roller (tray 2) ● Replace the pickup roller (tray 2) ENWW 39
Service Manual
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CAUTION After removing the print cartridge, only handle it on the ends. 46 Chapter 4 Maintenance ENWW Unplug the power cord from the printer, and allow the printer to open the print-cartridge door. 3. Remove the print cartridge. Clean the pickup roller (tray 1) 1. Press the print-cartridge-door button to cool. 2.
CAUTION After removing the print cartridge, only handle it on the ends. 46 Chapter 4 Maintenance ENWW Unplug the power cord from the printer, and allow the printer to open the print-cartridge door. 3. Remove the print cartridge. Clean the pickup roller (tray 1) 1. Press the print-cartridge-door button to cool. 2.
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Grasping the pickup-roller cover with thumb and forefinger, squeeze the left side of the pickuproller cover to release the left and up. ENWW Clean the pickup roller (tray 1) 47 Press the two black retaining tabs outward until the pickup roller is released from its seat. 4. CAUTION Failure to slide the cover to the left when removing it can cause the right retaining tab to the left retaining tab, and then slide the cover to break. 5.
Grasping the pickup-roller cover with thumb and forefinger, squeeze the left side of the pickuproller cover to release the left and up. ENWW Clean the pickup roller (tray 1) 47 Press the two black retaining tabs outward until the pickup roller is released from its seat. 4. CAUTION Failure to slide the cover to the left when removing it can cause the right retaining tab to the left retaining tab, and then slide the cover to break. 5.