Getting Started Guide
Page 3
... the customer. Extent of limited warranty 1. This HP Limited Warranty applies only to HP branded products sold or leased a) from HP Inc., its initial boot, which is covered by HP. HP printer limited warranty statement English HP Product Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Limited Warranty Period 1 year hardware...
... the customer. Extent of limited warranty 1. This HP Limited Warranty applies only to HP branded products sold or leased a) from HP Inc., its initial boot, which is covered by HP. HP printer limited warranty statement English HP Product Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Limited Warranty Period 1 year hardware...
User Guide
Page 9
... Services ...89 What are Web Services? ...89 Set up Web Services ...89 Use Web Services ...90 HP ePrint ...91 Print apps ...91 Remove Web Services ...92 7 Work with cartridges ...93 Information on cartridges and the printhead ...93 Check the estimated ink levels ...94 Replace the cartridges ...94 Order ink cartridges ...96 Store... or off the wireless capability of the printer 100 Change network settings ...100 Use Wi-Fi Direct ...102 9 Printer management tools ...105 Toolbox (Windows) ...105 HP Utility (OS X) ...105 Embedded web server ...105 About cookies ...106 viii ENWW
... Services ...89 What are Web Services? ...89 Set up Web Services ...89 Use Web Services ...90 HP ePrint ...91 Print apps ...91 Remove Web Services ...92 7 Work with cartridges ...93 Information on cartridges and the printhead ...93 Check the estimated ink levels ...94 Replace the cartridges ...94 Order ink cartridges ...96 Store... or off the wireless capability of the printer 100 Change network settings ...100 Use Wi-Fi Direct ...102 9 Printer management tools ...105 Toolbox (Windows) ...105 HP Utility (OS X) ...105 Embedded web server ...105 About cookies ...106 viii ENWW
User Guide
Page 11
... Maintain the printer ...137 Clean the scanner glass ...137 Clean the exterior ...138 Clean the document feeder ...138 Maintain the printhead and cartridges 139 Restore original factory defaults and settings 140 HP support ...141 Appendix A Technical information ...143 Specifications ...143 Regulatory information ...145 Regulatory Model Number ...146 FCC statement ...147 Notice to...
... Maintain the printer ...137 Clean the scanner glass ...137 Clean the exterior ...138 Clean the document feeder ...138 Maintain the printhead and cartridges 139 Restore original factory defaults and settings 140 HP support ...141 Appendix A Technical information ...143 Specifications ...143 Regulatory information ...145 Regulatory Model Number ...146 FCC statement ...147 Notice to...
User Guide
Page 18
...software (Windows) 1. In the Preferences section, select Quiet Mode , and then select On or Off . 4. Click Apply. Click Quiet Mode . 3. Open HP Utility. Select On or Off . 4. Select On or Off . 5. Click Apply Now. Optimize Printing Supplies To optimize printing supplies such as ink and paper... software. Click Save Setting. NOTE: HP Utility is located in the HP folder in the printer driver to a draft setting. Click Quiet Mode . 4. Open the EWS. The draft setting uses less ink. ● Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of ...
...software (Windows) 1. In the Preferences section, select Quiet Mode , and then select On or Off . 4. Click Apply. Click Quiet Mode . 3. Open HP Utility. Select On or Off . 4. Select On or Off . 5. Click Apply Now. Optimize Printing Supplies To optimize printing supplies such as ink and paper... software. Click Save Setting. NOTE: HP Utility is located in the HP folder in the printer driver to a draft setting. Click Quiet Mode . 4. Open the EWS. The draft setting uses less ink. ● Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of ...
User Guide
Page 19
Top and front view 1 Document feeder 2 Document feeder paper-width guides 3 Document feeder tray 4 Scanner lid 5 Scanner glass 6 Cartridge access door 7 Output tray 8 Output tray extension 9 Input tray / Tray 1 10 Input tray / Tray2 11 Power button 12 Front USB port 13 Control panel display Printing supplies area 1 Printhead 6 Chapter 2 Get started ENWW
Top and front view 1 Document feeder 2 Document feeder paper-width guides 3 Document feeder tray 4 Scanner lid 5 Scanner glass 6 Cartridge access door 7 Output tray 8 Output tray extension 9 Input tray / Tray 1 10 Input tray / Tray2 11 Power button 12 Front USB port 13 Control panel display Printing supplies area 1 Printhead 6 Chapter 2 Get started ENWW
User Guide
Page 20
...; Dashboard Lift the control panel You can move the control panel for extended periods of the control panel to prevent possible print quality issues or printhead damage. Do not turn the printer off when a cartridge is missing. 2 Cartridges 3 Cartridge access door NOTE: Cartridges should be kept in the printer to slowly...
...; Dashboard Lift the control panel You can move the control panel for extended periods of the control panel to prevent possible print quality issues or printhead damage. Do not turn the printer off when a cartridge is missing. 2 Cartridges 3 Cartridge access door NOTE: Cartridges should be kept in the printer to slowly...
User Guide
Page 76
... a fax confirmation report for planning purposes only. This section contains the following options. From the printer control panel display, touch Fax . 2. NOTE: Ensure that the printheads and cartridges are in good conditions and installed properly. To enable fax confirmation 1. When you receive a lowink alert, consider having a replacement cartridge available to replace...
... a fax confirmation report for planning purposes only. This section contains the following options. From the printer control panel display, touch Fax . 2. NOTE: Ensure that the printheads and cartridges are in good conditions and installed properly. To enable fax confirmation 1. When you receive a lowink alert, consider having a replacement cartridge available to replace...
User Guide
Page 106
... quality from occurring to perform some simple maintenance procedures. This section contains the following topics: ● Information on cartridges and the printhead ● Check the estimated ink levels ● Replace the cartridges ● Order ink cartridges ● Store printing supplies ●...more information, see Printing issues. Make sure you need to the printer: - CAUTION: HP recommends that you are transporting the printer, do the following tips help maintain HP cartridges and ensure consistent print quality. ● The instructions in the original sealed packages ...
... quality from occurring to perform some simple maintenance procedures. This section contains the following topics: ● Information on cartridges and the printhead ● Check the estimated ink levels ● Replace the cartridges ● Order ink cartridges ● Store printing supplies ●...more information, see Printing issues. Make sure you need to the printer: - CAUTION: HP recommends that you are transporting the printer, do the following tips help maintain HP cartridges and ensure consistent print quality. ● The instructions in the original sealed packages ...
User Guide
Page 107
... cartridge, or a cartridge that you have to replace the cartridges until they are available in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. CAUTION: HP recommends that has been used in all countries/regions. Never turn off the printer when cartridges ... alert, consider having a replacement cartridge available to avoid possible printing delays. NOTE: At this happens, insert a new cartridge (either genuine HP or compatible) to check the estimated ink levels. To check the estimated ink levels from the printer control panel ▲ From the printer...
... cartridge, or a cartridge that you have to replace the cartridges until they are available in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. CAUTION: HP recommends that has been used in all countries/regions. Never turn off the printer when cartridges ... alert, consider having a replacement cartridge available to avoid possible printing delays. NOTE: At this happens, insert a new cartridge (either genuine HP or compatible) to check the estimated ink levels. To check the estimated ink levels from the printer control panel ▲ From the printer...
User Guide
Page 121
NOTE: The HP online troubleshooting wizards may not be available in the document feeder and resolving issues with paper or the paper feed. 10 Solve a problem The information ... Jams and paper-feed issues What do you want to do? Use an HP online troubleshooting wizard Instructions for clearing paper jams Paper jams can occur in HP support to the printhead, clear paper jams as soon as possible. 108 Chapter 10 Solve a problem ENWW CAUTION: To prevent possible damage to obtain assistance...
NOTE: The HP online troubleshooting wizards may not be available in the document feeder and resolving issues with paper or the paper feed. 10 Solve a problem The information ... Jams and paper-feed issues What do you want to do? Use an HP online troubleshooting wizard Instructions for clearing paper jams Paper jams can occur in HP support to the printhead, clear paper jams as soon as possible. 108 Chapter 10 Solve a problem ENWW CAUTION: To prevent possible damage to obtain assistance...
User Guide
Page 134
...to print again. 4. For more information, see Open the HP printer software (Windows). In Printer Toolbox, click Align Printheads on ink, consider replacing them. 4. To align the printhead from the printer software a. Open the HP printer software. Fix print quality issues Step-by-step instructions... Toolbox. To print a diagnostics page from the printer software NOTE: Aligning the printhead ensures the high-quality output. If you pull the plug or turn the printer off using original HP cartridges. 2. The printer prints an alignment sheet. 5. ENWW Printing issues 121 ...
...to print again. 4. For more information, see Open the HP printer software (Windows). In Printer Toolbox, click Align Printheads on ink, consider replacing them. 4. To align the printhead from the printer software a. Open the HP printer software. Fix print quality issues Step-by-step instructions... Toolbox. To print a diagnostics page from the printer software NOTE: Aligning the printhead ensures the high-quality output. If you pull the plug or turn the printer off using original HP cartridges. 2. The printer prints an alignment sheet. 5. ENWW Printing issues 121 ...
User Guide
Page 135
...or papers that can help you plan to the ColorLok® standard. Consider replacing the print cartridges if they are using original HP cartridges. 2. To align the printhead from the printer software a. d. Click All Settings to return to print a diagnostics page. 6. If you are low on...portions of the window. This prevents the photo paper from the list of devices at the left of the boxes, then automatically clean the printhead. e. Open HP Utility. d. In the printer software, click Print, Scan, & Fax , and then click Maintain Your Printer to the plastic bag. ...
...or papers that can help you plan to the ColorLok® standard. Consider replacing the print cartridges if they are using original HP cartridges. 2. To align the printhead from the printer software a. d. Click All Settings to return to print a diagnostics page. 6. If you are low on...portions of the window. This prevents the photo paper from the list of devices at the left of the boxes, then automatically clean the printhead. e. Open HP Utility. d. In the printer software, click Print, Scan, & Fax , and then click Maintain Your Printer to the plastic bag. ...
User Guide
Page 136
... when necessary. NOTE: If print quality still seems poor after cleaning and aligning, contact HP support. c. ENWW Printing issues 123 e. Make sure you complete cleaning, try aligning the printhead. If the cartridges are not low on ink, consider replacing them. 4. b. Print a diagnostics page ..., and follow the onscreen instructions. 7. To improve print quality from the printer display a. Align the printhead. Load Letter or A4 plain, white paper in the Applications folder. Open HP Utility. Select your printer from the list of devices at the left of the window. Click Test...
... when necessary. NOTE: If print quality still seems poor after cleaning and aligning, contact HP support. c. ENWW Printing issues 123 e. Make sure you complete cleaning, try aligning the printhead. If the cartridges are not low on ink, consider replacing them. 4. b. Print a diagnostics page ..., and follow the onscreen instructions. 7. To improve print quality from the printer display a. Align the printhead. Load Letter or A4 plain, white paper in the Applications folder. Open HP Utility. Select your printer from the list of devices at the left of the window. Click Test...
User Guide
Page 137
...create a scan or if your printouts are low quality. Touch Printer Maintenance , select Clean Printhead, and then follow the onscreen instructions. 7. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages. If cleaning the... touch ( Setup ). Copy issues Troubleshoot copy problems Use an HP online troubleshooting wizard. From the printer control panel, touch or swipe down the tab at the top of the boxes, then automatically clean the printhead. b. Get step-by -step instructions if the printer does...
...create a scan or if your printouts are low quality. Touch Printer Maintenance , select Clean Printhead, and then follow the onscreen instructions. 7. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages. If cleaning the... touch ( Setup ). Copy issues Troubleshoot copy problems Use an HP online troubleshooting wizard. From the printer control panel, touch or swipe down the tab at the top of the boxes, then automatically clean the printhead. b. Get step-by -step instructions if the printer does...
User Guide
Page 148
...touch ( Setup ). 2. From the printer control panel, touch or swipe down the error code provided in the message, and then contact HP support. Printhead alignment fails ● If the alignment process fails, make sure you might have a defective sensor. Go to print. Select a printer report ... for information on calling for a screen, touch on the printer. For more about contacting HP support, see Maintain the printhead and cartridges. ● If cleaning the printhead does not solve the problem, contact HP support. Touch Reports . 3. If you have loaded unused, plain white paper into the ...
...touch ( Setup ). 2. From the printer control panel, touch or swipe down the error code provided in the message, and then contact HP support. Printhead alignment fails ● If the alignment process fails, make sure you might have a defective sensor. Go to print. Select a printer report ... for information on calling for a screen, touch on the printer. For more about contacting HP support, see Maintain the printhead and cartridges. ● If cleaning the printhead does not solve the problem, contact HP support. Touch Reports . 3. If you have loaded unused, plain white paper into the ...
User Guide
Page 152
... ink and shorten the life of the printed page. Lightly dampen a clean lint-free cloth with the printhead. After each stage, review the quality of the cartridges. ● Clean the printhead if your printed output is poor. Use the damp cloth to the rollers (1) and separator pad (2). ...1 Rollers 2 Separator pad 3. ENWW Maintain the printer 139 To clean the rollers or separator pad WARNING! Maintain the printhead and cartridges If you are three stages of the document feeder. Each stage lasts about two minutes, uses one sheet of paper, and uses...
... ink and shorten the life of the printed page. Lightly dampen a clean lint-free cloth with the printhead. After each stage, review the quality of the cartridges. ● Clean the printhead if your printed output is poor. Use the damp cloth to the rollers (1) and separator pad (2). ...1 Rollers 2 Separator pad 3. ENWW Maintain the printer 139 To clean the rollers or separator pad WARNING! Maintain the printhead and cartridges If you are three stages of the document feeder. Each stage lasts about two minutes, uses one sheet of paper, and uses...
User Guide
Page 153
...initial setup. Always use the Power button to open the Dashboard, and then touch ( Setup ). 3. For more information, see HP support. ● Align the printhead when the printer status page shows streaking or white lines through any of the blocks of color, or if you complete all stages.... Select which function you can also do the same from the HP printer software or embedded web server (EWS). Touch Restore. 140 Chapter 10 Solve a problem ENWW NOTE: Cleaning uses ink, so clean the printhead only when necessary. The cleaning process takes a few minutes. Touch Restore Settings. 5....
...initial setup. Always use the Power button to open the Dashboard, and then touch ( Setup ). 3. For more information, see HP support. ● Align the printhead when the printer status page shows streaking or white lines through any of the blocks of color, or if you complete all stages.... Select which function you can also do the same from the HP printer software or embedded web server (EWS). Touch Restore. 140 Chapter 10 Solve a problem ENWW NOTE: Cleaning uses ink, so clean the printhead only when necessary. The cleaning process takes a few minutes. Touch Restore Settings. 5....
User Guide
Page 176
... carriage jams 115 cartridge access door, locating 6 Cartridges 7 cartridges 96 check ink levels 94 locating 6 replace 94 tips 93 clean document feeder 138 exterior 138 printhead 139, 140 scanner glass 137 clear fax logs 64 colored text, and OCR 44 computer modem shared with fax (parallel phone systems) 74 shared with... phone systems) 80 set up with parallel phone systems 69 E ECM. Index A accessibility 2 accessories setup 13 ADSL, fax setup with parallel phone systems 69 align printhead 139 answer ring pattern change pattern 59 ENWW Index 163
... carriage jams 115 cartridge access door, locating 6 Cartridges 7 cartridges 96 check ink levels 94 locating 6 replace 94 tips 93 clean document feeder 138 exterior 138 printhead 139, 140 scanner glass 137 clear fax logs 64 colored text, and OCR 44 computer modem shared with fax (parallel phone systems) 74 shared with... phone systems) 80 set up with parallel phone systems 69 E ECM. Index A accessibility 2 accessories setup 13 ADSL, fax setup with parallel phone systems 69 align printhead 139 answer ring pattern change pattern 59 ENWW Index 163
User Guide
Page 177
...failed 126 FoIP 62 forwarding faxes 54 G glass, scanner clean 137 load originals 24 locating 6 H hardware, fax setup test 125 header, fax 58 HP Utility (OS X) opening 105 humidity specifications 143 I ink cartridges part numbers 96 ink level icons 9 ink levels, check 94 Internet Protocol fax, using...link speed, setting 101 log, fax print 64 M Mac OS 29 maintain page smear 139 printhead 139 maintenance align printhead 139 check ink levels 94 clean 138 clean printhead 140 diagnostic page 136 printhead 139 replace cartridges 94 manual faxing receive 52 send 49, 50 media duplexing 35 memory reprint...
...failed 126 FoIP 62 forwarding faxes 54 G glass, scanner clean 137 load originals 24 locating 6 H hardware, fax setup test 125 header, fax 58 HP Utility (OS X) opening 105 humidity specifications 143 I ink cartridges part numbers 96 ink level icons 9 ink levels, check 94 Internet Protocol fax, using...link speed, setting 101 log, fax print 64 M Mac OS 29 maintain page smear 139 printhead 139 maintenance align printhead 139 check ink levels 94 clean 138 clean printhead 140 diagnostic page 136 printhead 139 replace cartridges 94 manual faxing receive 52 send 49, 50 media duplexing 35 memory reprint...
User Guide
Page 178
output tray locating 6 P paper clear jams 108 HP, order 12 load tray 14 selecting 12 skewed pages 116 specifications 144 troubleshoot feeding 116 paper-feed problems, troubleshoot 116 parallel phone systems answering machine ... printer control panel locating 6 network settings 100 send faxes 49 printer software (Windows) about 105 opening 27, 105 printer status report information on 136 printhead 139 clean 140 printhead, align 139 pulse dialing 60 R radio interference regulatory information 152 rear access panel illustration 7 receive faxes auto answer mode 58 automatically 52 blocking...
output tray locating 6 P paper clear jams 108 HP, order 12 load tray 14 selecting 12 skewed pages 116 specifications 144 troubleshoot feeding 116 paper-feed problems, troubleshoot 116 parallel phone systems answering machine ... printer control panel locating 6 network settings 100 send faxes 49 printer software (Windows) about 105 opening 27, 105 printer status report information on 136 printhead 139 clean 140 printhead, align 139 pulse dialing 60 R radio interference regulatory information 152 rear access panel illustration 7 receive faxes auto answer mode 58 automatically 52 blocking...