Reference Guide
Page 1
...When the (Wireless light) remains lit, the printer has successfully connected to begin printer setup. Touch Wireless to a wireless connection Learn more information, visit the HP Wireless Printing Center (www.hp.com/go /usbtowifi For more : www.hp.com/go /wirelessprinting). Solution Set up a wireless connection By following solutions. Touch (Wireless... is turned off Wireless is not connected to the wireless network. Set up wireless: 1. Blue light off . English HP OfficeJet 8020 series Reference Guide Follow the instructions in the poster to your wireless network.
...When the (Wireless light) remains lit, the printer has successfully connected to begin printer setup. Touch Wireless to a wireless connection Learn more information, visit the HP Wireless Printing Center (www.hp.com/go /usbtowifi For more : www.hp.com/go /wirelessprinting). Solution Set up a wireless connection By following solutions. Touch (Wireless... is turned off Wireless is not connected to the wireless network. Set up wireless: 1. Blue light off . English HP OfficeJet 8020 series Reference Guide Follow the instructions in the poster to your wireless network.
Reference Guide
Page 2
.../support. Use only with the printer for setup. For full terms and conditions, visit: www.hp.com/go /wifidirectprinting). Tip: To learn about printing with this feature, refer to the user guide on your computer or mobile device (...your computer or mobile device. This information might be used with Wi-Fi Direct, visit the Wi-Fi Direct Printing website (www.hp.com/go /orderdocuments. Limited warranty HP one year hardware limited warranty. To find notices, environmental, and regulatory information (including the European Union Regulatory Notice and compliance statements...
.../support. Use only with the printer for setup. For full terms and conditions, visit: www.hp.com/go /wifidirectprinting). Tip: To learn about printing with this feature, refer to the user guide on your computer or mobile device (...your computer or mobile device. This information might be used with Wi-Fi Direct, visit the Wi-Fi Direct Printing website (www.hp.com/go /orderdocuments. Limited warranty HP one year hardware limited warranty. To find notices, environmental, and regulatory information (including the European Union Regulatory Notice and compliance statements...
User Guide
Page 4
...Replace the cartridges ...113 Order cartridges ...117 Store printing supplies ...118 Anonymous usage information storage ...119 Cartridge warranty information ...120 7 Network setup ...121 Set up the printer for wireless communication 122 Change network settings ...126 Use Wi-Fi Direct ...128 8 Printer management tools ...Windows) ...132 Embedded web server ...133 9 Solve a problem ...136 Get help with HP online troubleshooting ...137 Get help from the printer control panel ...138 Get help from the HP Smart app ...139 Get help in this guide ...140 Understand printer reports ...166 Solve problems...
...Replace the cartridges ...113 Order cartridges ...117 Store printing supplies ...118 Anonymous usage information storage ...119 Cartridge warranty information ...120 7 Network setup ...121 Set up the printer for wireless communication 122 Change network settings ...126 Use Wi-Fi Direct ...128 8 Printer management tools ...Windows) ...132 Embedded web server ...133 9 Solve a problem ...136 Get help with HP online troubleshooting ...137 Get help from the printer control panel ...138 Get help from the HP Smart app ...139 Get help in this guide ...140 Understand printer reports ...166 Solve problems...
User Guide
Page 9
....hp.com/ecosolutions. ● Power Management ● Quiet Mode ● Optimize Printing Supplies Power Management Use Sleep Mode, Auto-Off and Schedule On/Off to help reduce energy use the Power button to change the period of inactivity before the printer sleeps. 1. After initial setup...tab at 8 a.m. Sleep mode Power usage is disabled, the printer enters Sleep mode after five minutes of inactivity. HP EcoSolutions (HP and the Environment) HP is committed to helping you optimize your printer supports this energy saving feature, Auto-Off is automatically enabled or disabled ...
....hp.com/ecosolutions. ● Power Management ● Quiet Mode ● Optimize Printing Supplies Power Management Use Sleep Mode, Auto-Off and Schedule On/Off to help reduce energy use the Power button to change the period of inactivity before the printer sleeps. 1. After initial setup...tab at 8 a.m. Sleep mode Power usage is disabled, the printer enters Sleep mode after five minutes of inactivity. HP EcoSolutions (HP and the Environment) HP is committed to helping you optimize your printer supports this energy saving feature, Auto-Off is automatically enabled or disabled ...
User Guide
Page 10
...From the printer control panel, touch or swipe down printing to avoid print quality issues, possible extra ink usage from the printer control panel 1. HP recommends that you print photos or envelopes. Turn on , and then change the start time and end time of the screen to open the ... best or presentation print quality. It only works when printing on the front left side of the screen to open the Dashboard, and then touch ( Setup ). 2. To print at the top of the printer. (the Power button) located If you can create a schedule by default. For example, you improperly...
...From the printer control panel, touch or swipe down printing to avoid print quality issues, possible extra ink usage from the printer control panel 1. HP recommends that you print photos or envelopes. Turn on , and then change the start time and end time of the screen to open the ... best or presentation print quality. It only works when printing on the front left side of the screen to open the Dashboard, and then touch ( Setup ). 2. To print at the top of the printer. (the Power button) located If you can create a schedule by default. For example, you improperly...
User Guide
Page 17
... delays. For more information about these tools, see HP ePrint . NOTE: Ink level alerts and indicators provide estimates for the printer. Fax Status: Displays status information for changing preferences, network setup, WiFi Direct, Web Services setup, fax setup, and other maintenance settings and generating reports. For ... the setup screen for the Auto Answer function, fax logs, and the fax sound volume. Wireless: Displays wireless status and menu options. HP ePrint: Displays the Web Services Summary menu, where you can also change the printer functions and settings, ...
... delays. For more information about these tools, see HP ePrint . NOTE: Ink level alerts and indicators provide estimates for the printer. Fax Status: Displays status information for changing preferences, network setup, WiFi Direct, Web Services setup, fax setup, and other maintenance settings and generating reports. For ... the setup screen for the Auto Answer function, fax logs, and the fax sound volume. Wireless: Displays wireless status and menu options. HP ePrint: Displays the Web Services Summary menu, where you can also change the printer functions and settings, ...
User Guide
Page 18
... items to the Home screen. 12 Chapter 1 Get started ENWW TIP: Touch (Home) to return to select screens or options. Follow the prompts on the Setup menu. 1. Select Copy or Scan and then select the desired option. 2. TIP: Touch (Home) to return to change the settings. From the printer control panel... functions allows you want to change. ( Settings ), scroll through the screens. 3. After selecting a function, touch the setting you to open the Dashboard, and then touch ( Setup ). 2.
... items to the Home screen. 12 Chapter 1 Get started ENWW TIP: Touch (Home) to return to select screens or options. Follow the prompts on the Setup menu. 1. Select Copy or Scan and then select the desired option. 2. TIP: Touch (Home) to return to change the settings. From the printer control panel... functions allows you want to change. ( Settings ), scroll through the screens. 3. After selecting a function, touch the setting you to open the Dashboard, and then touch ( Setup ). 2.
User Guide
Page 35
...), Alert When Available or Do Not Check. From the printer control panel, touch or swipe down the tab to open the Dashboard, and then touch (Setup). 2. Click the Tools tab. 3. NOTE: If a printer update is On . 1. If you do not have the details, contact your network uses proxy settings, follow the... Printer Update Options. 5. Touch Printer Maintenance . 3. In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions to open the Dashboard, touch ( Setup ) 2.
...), Alert When Available or Do Not Check. From the printer control panel, touch or swipe down the tab to open the Dashboard, and then touch (Setup). 2. Click the Tools tab. 3. NOTE: If a printer update is On . 1. If you do not have the details, contact your network uses proxy settings, follow the... Printer Update Options. 5. Touch Printer Maintenance . 3. In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions to open the Dashboard, touch ( Setup ) 2.
User Guide
Page 40
... tray. For more information on your software application, this button might be sure to change the paper size, be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. Click the button that opens the Properties dialog box. For more information, see Load paper. 2. For ...more information, see Print using a Mac desktop or laptop NOTE: You can also use the HP Smart app to begin printing. 34 Chapter 2 Print ENWW Click OK to select the appropriate paper size from mobile devices. If you change ...
... tray. For more information on your software application, this button might be sure to change the paper size, be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. Click the button that opens the Properties dialog box. For more information, see Load paper. 2. For ...more information, see Print using a Mac desktop or laptop NOTE: You can also use the HP Smart app to begin printing. 34 Chapter 2 Print ENWW Click OK to select the appropriate paper size from mobile devices. If you change ...
User Guide
Page 41
...HP software, see the documentation available with the following characteristics: ● Very slick finish ● Self-stick adhesives, clasps, or windows ● Thick, irregular, or curled edges ● Areas that opens the Properties dialog box. NOTE: If you change the paper size, be called Properties , Options , Printer Setup... Selection area, select the appropriate print quality in the Quality Settings area, and then select the appropriate color in the HP software. Click OK to change settings, click the button that are wrinkled, torn, or otherwise damaged Make sure the ...
...HP software, see the documentation available with the following characteristics: ● Very slick finish ● Self-stick adhesives, clasps, or windows ● Thick, irregular, or curled edges ● Areas that opens the Properties dialog box. NOTE: If you change the paper size, be called Properties , Options , Printer Setup... Selection area, select the appropriate print quality in the Quality Settings area, and then select the appropriate color in the HP software. Click OK to change settings, click the button that are wrinkled, torn, or otherwise damaged Make sure the ...
User Guide
Page 42
For more information on the HP software, see Load paper. 2. If you change other print settings, click the other tabs. Print photos You can use this button might not be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 36 Chapter 2 Print ENWW ... on your software application, this printer to begin printing. Click OK to change the paper size, be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. Click Print or OK to print documents and photos on your mobile device (such as a smartphone...
For more information on the HP software, see Load paper. 2. If you change other print settings, click the other tabs. Print photos You can use this button might not be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 36 Chapter 2 Print ENWW ... on your software application, this printer to begin printing. Click OK to change the paper size, be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. Click Print or OK to print documents and photos on your mobile device (such as a smartphone...
User Guide
Page 44
... to select the appropriate paper size from the Paper Size drop-down list. 38 Chapter 2 Print ENWW For more information on the HP software, see Load paper. 2. Select the appropriate options. ● On the Layout tab, select Portrait or Landscape orientation, and then... click OK. 8. Make sure your software application, click Print. 3. From your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. Depending on both sides of the page (Windows) 1. Print on both sides (duplexing) To print on ...
... to select the appropriate paper size from the Paper Size drop-down list. 38 Chapter 2 Print ENWW For more information on the HP software, see Load paper. 2. Select the appropriate options. ● On the Layout tab, select Portrait or Landscape orientation, and then... click OK. 8. Make sure your software application, click Print. 3. From your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. Depending on both sides of the page (Windows) 1. Print on both sides (duplexing) To print on ...
User Guide
Page 45
... in the input tray and set the paper size on your wireless network, you complete printer setup, use the HP Smart app to close the Properties dialog box. 7. Choose your network, go to 123.hp.com to install the necessary software. This will install the available print, scan, or fax ... OS X 10.7 (Lion) and later. NOTE: The printer supports automatic two-sided printing of network printers, then click Add. Continue to use the HP Utility from the Applications folder to network ● If you print from a Mac desktop or laptop using the System Preferences menu. 1. If you change...
... in the input tray and set the paper size on your wireless network, you complete printer setup, use the HP Smart app to close the Properties dialog box. 7. Choose your network, go to 123.hp.com to install the necessary software. This will install the available print, scan, or fax ... OS X 10.7 (Lion) and later. NOTE: The printer supports automatic two-sided printing of network printers, then click Add. Continue to use the HP Utility from the Applications folder to network ● If you print from a Mac desktop or laptop using the System Preferences menu. 1. If you change...
User Guide
Page 47
... version of this website is printing. Accurately setting the paper size for the paper that is loaded enables your mobile device to do a one-time setup of the printer (see Load paper for more information, see Print using the Add Printer wizard. ● Chromebook: Download and install the... mobile devices, including iOS, Android, Windows Mobile, Chromebook and Amazon Kindle. ENWW Print with mobile devices Print from mobile devices You can also use the HP Smart app to print from the Chrome Web Store to enable both Wi-Fi and USB printing. ● Amazon Kindle Fire HD9 and HDX: The...
... version of this website is printing. Accurately setting the paper size for the paper that is loaded enables your mobile device to do a one-time setup of the printer (see Load paper for more information, see Print using the Add Printer wizard. ● Chromebook: Download and install the... mobile devices, including iOS, Android, Windows Mobile, Chromebook and Amazon Kindle. ENWW Print with mobile devices Print from mobile devices You can also use the HP Smart app to print from the Chrome Web Store to enable both Wi-Fi and USB printing. ● Amazon Kindle Fire HD9 and HDX: The...
User Guide
Page 53
... while it is not blinking. Insert a USB flash drive. 3. Scan to a USB flash drive from the printer control panel without using a computer or the HP printer software. You can scan directly to a memory device You can safely remove a USB flash drive only when the USB port light is being accessed... by the printer. Touch Setup icon to make changes to review and modify detailed settings. NOTE: You need to set up Scan to set up in the document feeder. 2. Touch...
... while it is not blinking. Insert a USB flash drive. 3. Scan to a USB flash drive from the printer control panel without using a computer or the HP printer software. You can scan directly to a memory device You can safely remove a USB flash drive only when the USB port light is being accessed... by the printer. Touch Setup icon to make changes to review and modify detailed settings. NOTE: You need to set up Scan to set up in the document feeder. 2. Touch...
User Guide
Page 56
... or crop the document or image, or adjust its contrast, brightness, saturation, or angle. 6. Select Webscan from the printer, tap the change scan settings. (Setup) icon in with others. When your scan is a feature of the embedded web server that the content you select to scan from EWS to enable... Webscan. 5. Open the embedded web server. To enable Webscan 1. Open the HP Smart app and then select a scan option: ● If you scan does not blend in the scan screen to view and then NOTE: Be ...
... or crop the document or image, or adjust its contrast, brightness, saturation, or angle. 6. Select Webscan from the printer, tap the change scan settings. (Setup) icon in with others. When your scan is a feature of the embedded web server that the content you select to scan from EWS to enable... Webscan. 5. Open the embedded web server. To enable Webscan 1. Open the HP Smart app and then select a scan option: ● If you scan does not blend in the scan screen to view and then NOTE: Be ...
User Guide
Page 60
... faxes quickly and easily to send and receive faxes, including color faxes. You can verify the fax is set up correctly by running the fax setup test from the printer control panel. ● Send a fax ● Receive a fax ● Set up the printer correctly for faxing. From the printer control panel... a number of fax options, such as resolution and the contrast between lightness and darkness on Voice over Internet Protocol ● Use reports ● Additional fax setup 54 Chapter 4 Fax ENWW
... faxes quickly and easily to send and receive faxes, including color faxes. You can verify the fax is set up correctly by running the fax setup test from the printer control panel. ● Send a fax ● Receive a fax ● Set up the printer correctly for faxing. From the printer control panel... a number of fax options, such as resolution and the contrast between lightness and darkness on Voice over Internet Protocol ● Use reports ● Additional fax setup 54 Chapter 4 Fax ENWW
User Guide
Page 62
... a fax from a phone You can hang up in the name. 4. To use this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. This enables you have installed the HP printer software on the phone that you can send a fax using monitor dialing, you send a fax using your computer, the printer...
... a fax from a phone You can hang up in the name. 4. To use this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. This enables you have installed the HP printer software on the phone that you can send a fax using monitor dialing, you send a fax using your computer, the printer...
User Guide
Page 63
... a fax using printer memory 1. Touch Send Now. 4. NOTE: You can immediately remove the originals from memory. a. From the printer control panel display, touch Fax . Touch Setup , and then touch Preferences . From the printer control panel display, touch Fax . 4. TIP: By default, the printer is set to store the PIN for your...
... a fax using printer memory 1. Touch Send Now. 4. NOTE: You can immediately remove the originals from memory. a. From the printer control panel display, touch Fax . Touch Setup , and then touch Preferences . From the printer control panel display, touch Fax . 4. TIP: By default, the printer is set to store the PIN for your...
User Guide
Page 65
To change the ECM setting from the control panel 1. Touch Setup . 3. Scroll to Error Correction Mode to touch to turn the feature on or off. From the printer control panel display, touch Fax . 2. Touch Preferences . 4. ENWW Send a fax 59
To change the ECM setting from the control panel 1. Touch Setup . 3. Scroll to Error Correction Mode to touch to turn the feature on or off. From the printer control panel display, touch Fax . 2. Touch Preferences . 4. ENWW Send a fax 59