Reference Guide
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...underneath it. • Make sure the air vents on the front of the notebook are clear. • Keep in the Device Manager: 1. Troubleshooting and Maintenance Troubleshooting Your Notebook Heat problems Your notebook normally gets warm during routine operation. Select the infrared port and make sure ... ports should be no more than 1 meter apart. • Check settings in mind that drive CPU usage toward 100 percent can use it before you can increase the notebook temperature. Select Start > Control Panel > Performance and Maintenance > System. 2. If you must enable it . Infrared ...
...underneath it. • Make sure the air vents on the front of the notebook are clear. • Keep in the Device Manager: 1. Troubleshooting and Maintenance Troubleshooting Your Notebook Heat problems Your notebook normally gets warm during routine operation. Select the infrared port and make sure ... ports should be no more than 1 meter apart. • Check settings in mind that drive CPU usage toward 100 percent can use it before you can increase the notebook temperature. Select Start > Control Panel > Performance and Maintenance > System. 2. If you must enable it . Infrared ...
Maintenance and Service Guide
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... ...2-26 Removing the Floppy Drive...2-32 Removing the Infrared (I/R) PCA...2-36 Removing the Audio PCA ...2-38 Removing the Heat Sink (with Fan 2-40 Removing the CPU Module ...2-44 Removing the RJ11/1394 Connector Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing...
... ...2-26 Removing the Floppy Drive...2-32 Removing the Infrared (I/R) PCA...2-36 Removing the Audio PCA ...2-38 Removing the Heat Sink (with Fan 2-40 Removing the CPU Module ...2-44 Removing the RJ11/1394 Connector Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing...
Maintenance and Service Guide
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... 2-30 Figure 2-21. Removing the Heat Sink (with Fan 2-43 Figure 2-28. AMD CPU Module Removal 2-38 Figure 2-31. Front View...1-11 Figure 1-5. Resetting the Notebook ...1-17 Figure 1-8. Removing the Battery ...2-4 Figure 2-3. Disconnecting the Speaker Cable 2-14 Figure ...53 iv Service Manual Disassembly Flow...2-3 Figure 2-2. Removing an SDRAM Module 2-5 Figure 2-4. Removing the I/R PCA...2-37 Figure 2-25. AMD CPU Module Release 2-47 Figure 2-30. Removing an SDRAM Module 2-6 Figure 2-5. Replaceable Module Diagram 1-24 Figure 2-1. Removing the Display Assembly ...
... 2-30 Figure 2-21. Removing the Heat Sink (with Fan 2-43 Figure 2-28. AMD CPU Module Removal 2-38 Figure 2-31. Front View...1-11 Figure 1-5. Resetting the Notebook ...1-17 Figure 1-8. Removing the Battery ...2-4 Figure 2-3. Disconnecting the Speaker Cable 2-14 Figure ...53 iv Service Manual Disassembly Flow...2-3 Figure 2-2. Removing an SDRAM Module 2-5 Figure 2-4. Removing the I/R PCA...2-37 Figure 2-25. AMD CPU Module Release 2-47 Figure 2-30. Removing an SDRAM Module 2-6 Figure 2-5. Replaceable Module Diagram 1-24 Figure 2-1. Removing the Display Assembly ...
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Replaceable Module Diagram Service Manual Product Information 1-23 The following figure shows the connections among the notebook's replaceable electronic modules. Table 1-8 on page 1-25 lists the roles that these modules play in virtually all system functions. It plays a role in the notebook's functional subsystems. Figure 1-8. The CPU module and most other subsystems connect to the motherboard. Internal Design The motherboard PCA is the central component of the notebook's design.
Replaceable Module Diagram Service Manual Product Information 1-23 The following figure shows the connections among the notebook's replaceable electronic modules. Table 1-8 on page 1-25 lists the roles that these modules play in virtually all system functions. It plays a role in the notebook's functional subsystems. Figure 1-8. The CPU module and most other subsystems connect to the motherboard. Internal Design The motherboard PCA is the central component of the notebook's design.
Maintenance and Service Guide
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... light LAN circuitry, bus controller, LAN connector Modem circuitry (select models), modem connector 1-24 Product Information Service Manual Functional Structure Description CPU module Motherboard Hard disk drive Floppy drive CPU module Motherboard Motherboard SDRAM module Battery Motherboard Switchboard PCA AC adapter Motherboard SDRAM module Display assembly Motherboard Hard disk drive Motherboard Floppy...
... light LAN circuitry, bus controller, LAN connector Modem circuitry (select models), modem connector 1-24 Product Information Service Manual Functional Structure Description CPU module Motherboard Hard disk drive Floppy drive CPU module Motherboard Motherboard SDRAM module Battery Motherboard Switchboard PCA AC adapter Motherboard SDRAM module Display assembly Motherboard Hard disk drive Motherboard Floppy...
Maintenance and Service Guide
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... speaker (page 2-15) • Battery, main (page 2-4) • Card, wireless LAN Mini PCI (page 2-7) Case, bottom (page 2-59) Case, top (page 2-26) CPU module (page 2-44) • Cover, keyboard (page 2-16) • Door, Mini PCI (page 2-7) • Door, SDRAM (page 2-5) Doors, PCMCIA (page 2-60) ... use these are the reverse of the removal steps. NOTE: Reassembly steps are displayed throughout this chapter to remove and replace the notebook's components and assemblies. Symbols like these to verify the sizes of each section below. Reassembly notes are user-replaceable. 2 Removal ...
... speaker (page 2-15) • Battery, main (page 2-4) • Card, wireless LAN Mini PCI (page 2-7) Case, bottom (page 2-59) Case, top (page 2-26) CPU module (page 2-44) • Cover, keyboard (page 2-16) • Door, Mini PCI (page 2-7) • Door, SDRAM (page 2-5) Doors, PCMCIA (page 2-60) ... use these are the reverse of the removal steps. NOTE: Reassembly steps are displayed throughout this chapter to remove and replace the notebook's components and assemblies. Symbols like these to verify the sizes of each section below. Reassembly notes are user-replaceable. 2 Removal ...
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...; Top case (page 2-26) • Heat sink (page 2-40) Service Manual Removal and Replacement 2-41 Removing the CPU Module (Authorized Service Providers Only) Required Equipment Small flat-blade (3mm) screwdriver NOTE: This section applies only to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 models.
...; Top case (page 2-26) • Heat sink (page 2-40) Service Manual Removal and Replacement 2-41 Removing the CPU Module (Authorized Service Providers Only) Required Equipment Small flat-blade (3mm) screwdriver NOTE: This section applies only to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 models.
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...then attach the new thermal pad. Intel CPU Module Removal HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models CAUTION: Each time you install a new CPU module, you should here a light snap) to release the CPU module ( see Figure 2-28). Figure.... c. To install, carefullu insert the CPU module into the motherboard (the CPU module is keyed for installation and can be installed. b. Carefully lift the CPU module off the socket on model configuration, an Intel or an AMD CPU module mey be inserted only one -half...
...then attach the new thermal pad. Intel CPU Module Removal HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models CAUTION: Each time you install a new CPU module, you should here a light snap) to release the CPU module ( see Figure 2-28). Figure.... c. To install, carefullu insert the CPU module into the motherboard (the CPU module is keyed for installation and can be installed. b. Carefully lift the CPU module off the socket on model configuration, an Intel or an AMD CPU module mey be inserted only one -half...
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... AMD CPU Module Release HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models b. Carefully grasp the CPU module bythe edges and lift the module off the socket on the motherboard (see Figure 2-30). Figure 2-30. AMD CPU Module Removal HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and...
... AMD CPU Module Release HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models b. Carefully grasp the CPU module bythe edges and lift the module off the socket on the motherboard (see Figure 2-30). Figure 2-30. AMD CPU Module Removal HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and...
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...c. To install an AMD CPU module, insert the module into the position shown in Figure 2-31 and move as indicated by the arrow in one way). d. AMD CPU Module Installation HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models... CAUTION: Each time you install a new CPU module, you must also replace the heat sink's thermal pad...
...c. To install an AMD CPU module, insert the module into the position shown in Figure 2-31 and move as indicated by the arrow in one way). d. AMD CPU Module Installation HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Models... CAUTION: Each time you install a new CPU module, you must also replace the heat sink's thermal pad...
Maintenance and Service Guide
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... the CPU Module HP Pavilion ze5x00, HP nx9010 and HPnx9008, and Compaq Presario 2500 Models CAUTION: Each time you install a new CPU module, you must also replace the heat sink's thermal pad to carefully remove the old thermal pad from the heat sink, and then attach the new thermal pad. • The CPU module is...Use a sharp knife or scraper to maintain optimum heat transfer. Reassembly Notes Figure 2-32. 3. Make sure the clip on the right side of the CPU module socket secures the locking arm. • Be sure to the right, and then swing it up and back. 4. Slide the front tip of ...
... the CPU Module HP Pavilion ze5x00, HP nx9010 and HPnx9008, and Compaq Presario 2500 Models CAUTION: Each time you install a new CPU module, you must also replace the heat sink's thermal pad to carefully remove the old thermal pad from the heat sink, and then attach the new thermal pad. • The CPU module is...Use a sharp knife or scraper to maintain optimum heat transfer. Reassembly Notes Figure 2-32. 3. Make sure the clip on the right side of the CPU module socket secures the locking arm. • Be sure to the right, and then swing it up and back. 4. Slide the front tip of ...
Maintenance and Service Guide
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... • Before installing the motherboard, make sure the round coaxial cables from the antenna PCAs are replacing the CPU module, you must use the Service Utilities floppy disk to reprogram the EEPROM on the notebook. 5. If you are held in place by the clips in the package's Readme file. 2. Select the option... service package from the floppy drive. 6. Insert the Service Utilities floppy disk in an AC adapter. 3. When you see the HP logo, press esc to the Mini PCI card. If the unit has no internal floppy drive, connect a USB floppy drive. 4. Turn on the motherboard for ...
... • Before installing the motherboard, make sure the round coaxial cables from the antenna PCAs are replacing the CPU module, you must use the Service Utilities floppy disk to reprogram the EEPROM on the notebook. 5. If you are held in place by the clips in the package's Readme file. 2. Select the option... service package from the floppy drive. 6. Insert the Service Utilities floppy disk in an AC adapter. 3. When you see the HP logo, press esc to the Mini PCI card. If the unit has no internal floppy drive, connect a USB floppy drive. 4. Turn on the motherboard for ...
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...the latest BIOS-(see page 2-60.) 1. Afterwards, you might have to contact an HP support center to store the system data and display information in an AC adapter. 2. ...the old motherboard, type A for the manual update option. This restores the old system data on the notebook. 4. After installing a new motherboard, you did not store system data, type M for the automatic ... the following components from the old motherboard, and then install onto the new motherboard: • CPU module • Wireless LAN Mini PCI card (if present) • SDRAM modules 2. If you hear 5 beeps...
...the latest BIOS-(see page 2-60.) 1. Afterwards, you might have to contact an HP support center to store the system data and display information in an AC adapter. 2. ...the old motherboard, type A for the manual update option. This restores the old system data on the notebook. 4. After installing a new motherboard, you did not store system data, type M for the automatic ... the following components from the old motherboard, and then install onto the new motherboard: • CPU module • Wireless LAN Mini PCI card (if present) • SDRAM modules 2. If you hear 5 beeps...
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Removing Components Component Battery, CMOS Case, bottom Case, top CD/DVD drive CPU module Display assembly Doors, PCMCIA Floppy drive Removal Procedure Keyboard cover(page 2-13) Speaker (page 2-15) Keyboard (page 2-16) Switchboard PCA(page 2-19) CD/DVD (...
Removing Components Component Battery, CMOS Case, bottom Case, top CD/DVD drive CPU module Display assembly Doors, PCMCIA Floppy drive Removal Procedure Keyboard cover(page 2-13) Speaker (page 2-15) Keyboard (page 2-16) Switchboard PCA(page 2-19) CD/DVD (...
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... above diagnostic tools, use touch pad while booting or resuming. If OS starts from hard disk or floppy drive, replace CPU module, replace motherboard. If the power status light does not turn notebook on but one SDRAM module and try again. Troubleshooting Suggestions Symptom Call Center: Suggestions Repair Center: Likely Causes Repair...
... above diagnostic tools, use touch pad while booting or resuming. If OS starts from hard disk or floppy drive, replace CPU module, replace motherboard. If the power status light does not turn notebook on but one SDRAM module and try again. Troubleshooting Suggestions Symptom Call Center: Suggestions Repair Center: Likely Causes Repair...
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...'t suspend if connection to another computer is installed. Repair Center: Likely Causes Make sure notebook is busy, it normally finishes current operation before entering (or allowing notebook to enter) Standby or Hibernation mode. Press Fn+F5 several times. Display assembly Switchboard ...Manual Troubleshooting and Diagnostics 3-11 Adjust display brightness. Replace SDRAM modules. Make sure hibernate support is installed properly, replace CPU module. Check power supply. Make sure SDRAM modules are not set to Never. When hardware is loading and checking hardware...
...'t suspend if connection to another computer is installed. Repair Center: Likely Causes Make sure notebook is busy, it normally finishes current operation before entering (or allowing notebook to enter) Standby or Hibernation mode. Press Fn+F5 several times. Display assembly Switchboard ...Manual Troubleshooting and Diagnostics 3-11 Adjust display brightness. Replace SDRAM modules. Make sure hibernate support is installed properly, replace CPU module. Check power supply. Make sure SDRAM modules are not set to Never. When hardware is loading and checking hardware...
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...alt+del and end any application not responding. Check thermal contact between CPU and heat sink. Symptom Miscellaneous Clock loses time Notebook gets abnormally hot Notebook pauses or runs sluggishly Notebook still on but stops responding Accessories Port replicator problems Call Center: Suggestions...application is not repairable, and must be exchanged. If notebook's hard drive frequently runs (as virus scanning or file browsers) can contribute. CMOS battery Motherboard Heat sink CPU module Motherboard Check notebook's power supply. Use Control Panel to see previous symptom...
...alt+del and end any application not responding. Check thermal contact between CPU and heat sink. Symptom Miscellaneous Clock loses time Notebook gets abnormally hot Notebook pauses or runs sluggishly Notebook still on but stops responding Accessories Port replicator problems Call Center: Suggestions...application is not repairable, and must be exchanged. If notebook's hard drive frequently runs (as virus scanning or file browsers) can contribute. CMOS battery Motherboard Heat sink CPU module Motherboard Check notebook's power supply. Use Control Panel to see previous symptom...
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...state. 4. If the BIOS detects a terminal error condition, it requires repair. 1. The BIOS will not boot the notebook's operating system if the system memory, CPU, DMA, or interrupt controller fails the POST diagnostic tests. You should not necessarily interpret the failure of one or more... Troubleshooting and Diagnostics Service Manual The beep code indicates the POST routine in the notebook-some messages are for option ROMs Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Disable shadow and execute code from ROM Initialize chipset with...
...state. 4. If the BIOS detects a terminal error condition, it requires repair. 1. The BIOS will not boot the notebook's operating system if the system memory, CPU, DMA, or interrupt controller fails the POST diagnostic tests. You should not necessarily interpret the failure of one or more... Troubleshooting and Diagnostics Service Manual The beep code indicates the POST routine in the notebook-some messages are for option ROMs Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Disable shadow and execute code from ROM Initialize chipset with...
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...1-4-1-3 1-4-1-4 1-4-2-3 1-4-3-1 1-4-3-3 1-4-4-1 1-4-4-2 2-1-1-2 2-1-1-3 2-1-2-2 2-1-2-3 2-1-2-4 2-1-3-1 2-1-3-2 2-1-3-3 2-1-3-4 2-1-4-1 2-1-4-3 Service Manual POST Description Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before system BIOS shadow RAM failure on ...Test 8742 Keyboard Controller (on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start shut down Shadow system BIOS ROM...
...1-4-1-3 1-4-1-4 1-4-2-3 1-4-3-1 1-4-3-3 1-4-4-1 1-4-4-2 2-1-1-2 2-1-1-3 2-1-2-2 2-1-2-3 2-1-2-4 2-1-3-1 2-1-3-2 2-1-3-3 2-1-3-4 2-1-4-1 2-1-4-3 Service Manual POST Description Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before system BIOS shadow RAM failure on ...Test 8742 Keyboard Controller (on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start shut down Shadow system BIOS ROM...
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...Select if enabled Enable USB devices Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to UserPatch1 Configure advanced cache ...registers Initialize Multi Processor APIC Enable external and CPU caches Set up System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message ...
...Select if enabled Enable USB devices Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to UserPatch1 Configure advanced cache ...registers Initialize Multi Processor APIC Enable external and CPU caches Set up System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message ...