Nx5000 Hard Drive - HP Compaq Business Notebook

Nx5000 Hard Drive

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Limited Warranty and Technical Support


Page 1
... not alter form, fit, or function of purchase. LIMITED WARRANTY AND TECHNICAL SUPPORT Your HP Limited Warranty consists of the repair or replacement of defective parts, including hard drives identified by or leased from HP Computer Corporation, its worldwide subsidiaries, affiliates, authorized resellers, or country distributors (collectively referred to in this Limited Warranty as...
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Limited Warranty and Technical Support


Page 2
...discretion, may be required to new. During the Limited Warranty Period, HP will repair or replace the defective component parts or the hardware product. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION,... product in hardware performance. The replacement part or product takes on the date of purchase or lease from HP. In the unlikely event that your HP product has a recurring failure, HP, at its sole discretion, to your exclusive remedy for defective products. to make it operate in a ...
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Hard Drive White Paper


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HP Notebook Hard Drive Measures of care, diagnosis and maintenance Introduction...2 HP Notebook LidSwitch Policy...3 Notebook F10 Setup Hard Drive Self-Test 3 Minimum System BIOS Required...4 Hard Drive Mounting Screw...4 HP Recommendations for Notebook Users 5 Hard Drive Troubleshooting Flowchart...6
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Hard Drive White Paper


Page 2
...not reduced by regular software maintenance. Other types of hard drives, the manufacturers have to the hard drive on and the hard drive is not stored contiguously on the hard drive. HP addresses these issues with the following errors to continuous ...creating, editing, copying, and deleting of how easily it can cause read/write head misalignment, or contact between the read/write heads and the media, resulting in symptoms such as blue screens and continuous reboots. The hard drive in the notebook...
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Hard Drive White Paper


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... closure in this SoftPaq on all currently shipping notebooks, in addition to the Evo N400 and Evo N600 series. Notebook F10 Setup Hard Drive Self-Test HP has enhanced the Hard Drive Self-Test routine which is accessible via the notebook's F10 Setup Tools menu. If no errors ... Lid Switch Standby. Initiating the enhanced hard drive self-test includes the following options are displayed: • Display status • Enable HP Notebook LidSwitch Policy Note 1: The HP Notebook LidSwitch Policy utility will not invoke Standby on AC power. HP recommends the latest system BIOS upgrade be...
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Hard Drive White Paper


Page 4
... or when they should contact their local service partner to reliably support the installed hard drive. Minimum System BIOS Required Notebook Platform HP Compaq Business nc8000 HP Compaq Business nw8000 HP Compaq Business nc6000 HP Compaq Business nc4000 Series HP Compaq Business nx9000 Series HP Compaq Business nx5000 Compaq Evo N620c Compaq Evo N610c/v Compaq Evo N600c Compaq Evo N800c Compaq Evo N410c Compaq Evo N400c BIOS Version F.0A F.0A F.09 F.25 KG.M1.15 F.05 F.0E F.18...
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Hard Drive White Paper


Page 5
... articles for system BIOS and driver enhancements. 5 HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the latest system BIOS, as given in the "F10 Setup Hard Drive Self-Test" section. • Whenever possible...
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Hard Drive White Paper


Page 6
Hard Drive Troubleshooting Flowchart 6
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HP Compaq nc6000 Notebook PC - Maintenance and Service Guide


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Product Description 1.1 Models Notebook models are shown in 5 Hard drive size 80 = 80-GB 60 = 60-GB 40 = 40-GB 30 = 30-GB 6 Optical drive designator C = CD-ROM drive Y = DVD+RW/R and CD-RW combo drive W = DVD/CD-RW combo drive 7 Integrated communication/ wireless device G =...174; XP Pro 10 SKU# 1-2 Maintenance and Service Guide Table 1-1 HP Compaq nc6000 Model Naming Conventions Key C P 180 S4 60 Y Ci 10 P XXXXXX-XXX 1 2 3 4 56 7 8 9 10 Key Description Options 1 Brand/Series designator C = HP nc6000 2 Processor type P = Mobile Intel Pentium 4 Processor-M 3...
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HP Compaq nc6000 Notebook PC - Maintenance and Service Guide


Page 17
... ■ ATI MOBILITY RADEON 9600 graphics controller with 64 or 32 MB of video memory, varying by notebook model ■ 60-, 40-, or 30-GB high-capacity hard drive, varying by notebook model ■ 256-MB DDR synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB ■ Microsoft® ...Windows® 2000 or Windows XP Pro, varying by notebook model ■ Full-size Windows 98 keyboard with integrated numeric...
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HP Compaq nc6000 Notebook PC - Maintenance and Service Guide


Page 21
...in and the sound is muted. Stereo speakers (2) Produce stereo sound. Infrared port Provides wireless communication between the notebook and an optional IrDA-compliant device. Volume control buttons Increase and decrease system volume. Press the volume up button...release latch Opens the notebook. Product Description Item 1 2 3 4 5 6 7 8 9 Table 1-3 Front and Left-Side Components Component Function Audio line-out jack Produces system sound when connected to optional powered stereo speakers, headphones, headset, or television audio. Hard drive bay Holds the ...
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HP Compaq nc6000 Notebook PC - Maintenance and Service Guide


Page 29
... Moves the pointer and selects or activates items on . Maintenance and Service Guide 1-23 Hard drive light On: Hard drive in Standby. Power/Standby light On: Power is being accessed. Wireless on an external mouse. Blinking: Notebook is in the hard drive bay is turned on the screen. The light goes off light On: An integrated wireless...
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HP Compaq nc6000 Notebook PC - Maintenance and Service Guide


Page 31
Hard drive bay Holds the internal hard drive. Hard drive security screw Secures the hard drive. Maintenance and Service Guide 1-25 Installing an unauthorized Mini PCI device can prevent the notebook from operating properly and might result in error. Contact the HP Customer Care Center if a warning message about the Mini PCI device displays in a warning message. Intake vent Allows airflow...
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HP Compaq nc6000 Notebook PC - Maintenance and Service Guide


Page 32
... is displaced through the ventilation grill located on all sides of the notebook. The notebook uses an electric fan for disassembly steps. The system board provides the following device connections: ■ Memory expansion board ■ Mini PCI communications device ■ Hard drive ■ Display ■ Keyboard and TouchPad ■ Audio ■ Mobile Intel Pentium...
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HP Compaq nc6000 Notebook PC - Maintenance and Service Guide


Page 38
HDD Self Test Options Run a quick comprehensive self test on hard drives in the system that are identically equipped. NTSC-J, in Brazil. However, NTSC is selected, the notebook runs in Battery Optimized mode.) ■ Specify how the notebook recognizes multiple identical Port Replicators that support the test features. *Video modes vary even within regions. and...
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HP Compaq nc6000 Notebook PC - Maintenance and Service Guide


Page 51
... *NOTE: Before beginning to "Flowchart 2.13-No OS Loading, Diskette Drive" No OS loading from diskette drive, go to troubleshoot, always check cable connections, cable ends, and drives for bent or damaged pins. No OS loading from hard drive, go to "Flowchart 2.14-No OS Loading, CD- Maintenance and ...Service Guide 2-19 or DVD-ROM drive, go to "Flowchart 2.10-No OS Loading, Hard Drive, Part 1" No OS loading from CD-...
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HP Compaq nc6000 Notebook PC - Maintenance and Service Guide


Page 52
... for correct booting order. Y Go to "Flowchart 2.13-No OS Loading, Diskette Drive" Go to "Flowchart 2.11-No OS Loading, Hard Drive, Part 2" Y OS loading? Troubleshooting Flowchart 2.10-No OS Loading, Hard Drive, Part 1 OS not loading from hard drive? N Boot from hard drive. Y Done Done N Boot from hard drive? N Boot from diskette? Y Change boot priority through the Setup utility and...
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HP Compaq nc6000 Notebook PC - Maintenance and Service Guide


Page 53
... "Flowchart 2.13-No OS Loading, Diskette Drive" N Hard drive accessible? Y 1. Y Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3" N Hard drive partitioned? Go to a bootable C:\ prompt. Hard drive formatted? Y Format hard drive and bring to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3" Maintenance and Service Guide 2-21 N Run FDISK. Done Y Boot from hard drive? Y N Create partition, then format hard drive to bootable C:\ prompt. Y Hard drive accessible? Y Notebook booted?
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HP Compaq nc6000 Notebook PC - Maintenance and Service Guide


Page 54
N Can bad sectors be fixed? Boot from hard drive? Replace hard drive. N Run SCANDISK and check for bad sectors. Y Clean virus. Y Done Replace hard drive. Replace hard drive. N Fix bad sectors. N Run diagnostics and follow recommendations. Done 2-22 Maintenance and Service Guide Y Install OS and reboot. N Y Diagnostics on hard drive? Y Virus on diskette? Y OS loading from hard drive? Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from "Flowchart 2.11-No OS Loading, Hard Drive, Part 2" N System files on hard drive?
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HP Compaq nc6000 Notebook PC - Maintenance and Service Guide


Page 59
N Replace hard drive. Unplug the nonfunctioning device from the notebook, and inspect cables and plugs for bent or broken pins or other damage. Go to "Flowchart 2.9-No Operating System (OS) Loading" N Device boots properly? Done ... broken item. If integrated NIC, replace system board. Y Y Any physical device detected? N Device boots properly? Troubleshooting Flowchart 2.17-Nonfunctioning Device Nonfunctioning device. Reseat device. Close notebook, plug in power, and reboot. Y Done Replace diskette...

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We have the following 13 documents available for the HP Nx5000:
  • HP Compaq nx5000 Notebook PC - Maintenance and Service Guide
  • HP Compaq nc6000 Notebook PC - Maintenance and Service Guide
  • HP USB Digital Drive
  • Startup Guide
  • HP Client Manager 6.1
  • WLAN solutions for HP enterprise notebooks and Tablet PCs
  • Bluetooth Wireless Technology Basics
  • Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
  • Hard Drive White Paper
  • Lithium-ion battery technology: Getting the most from Smart Batteries
  • Limited Warranty and Technical Support
  • 3 More!
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