Limited Warranty and Technical Support
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...the serial number label 1 Year Non-HP accessories Not warranted by HP. LIMITED WARRANTY AND TECHNICAL SUPPORT Your HP Limited Warranty consists of the repair or replacement of defective parts, including hard drives identified by HP Intelligent Manageability software as "HP") with "1 YR," "2 YR," or... "3 YR" marked on the serial number label located on the back of the unit Included HP accessories, digital writing pen, and batteries Duration...
...the serial number label 1 Year Non-HP accessories Not warranted by HP. LIMITED WARRANTY AND TECHNICAL SUPPORT Your HP Limited Warranty consists of the repair or replacement of defective parts, including hard drives identified by HP Intelligent Manageability software as "HP") with "1 YR," "2 YR," or... "3 YR" marked on the serial number label located on the back of the unit Included HP accessories, digital writing pen, and batteries Duration...
Limited Warranty and Technical Support
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... product that the HP hardware product and all the internal components of the purchase or lease date. All component parts or hardware products removed under normal use during the Limited Warranty Period. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE... DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE ...
... product that the HP hardware product and all the internal components of the purchase or lease date. All component parts or hardware products removed under normal use during the Limited Warranty Period. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE... DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE ...
HP ProtectTools Security Manager
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...random Drivelock passwords to be accessed. however, by preventing access to drives other than the primary hard drive. Provides access to BIOS security and configuration features from within the HP ProtectTools Security Manager creates an integrated security solution and enables authorized ...users (does not require the user to remember another password) Ties a hard drive to boot. Drivelock helps protect a hard drive from unauthorized access even if physically removed from the HP ProtectTools Security Manager using the BIOS Configuration Module. Provides security benefits similar to...
...random Drivelock passwords to be accessed. however, by preventing access to drives other than the primary hard drive. Provides access to BIOS security and configuration features from within the HP ProtectTools Security Manager creates an integrated security solution and enables authorized ...users (does not require the user to remember another password) Ties a hard drive to boot. Drivelock helps protect a hard drive from unauthorized access even if physically removed from the HP ProtectTools Security Manager using the BIOS Configuration Module. Provides security benefits similar to...
Worldwide Limited Warranty and Technical Support - 1 year
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... repair or replace the defective component parts or the hardware product. YOU SHOULD MAKE REGULAR BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. This Limited Warranty does not extend ...the instructions that has been damaged or rendered defective (a) as described and solely complemented by the warranty statutes in your country is your Compaq brand product in performance and reliability. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, ...
... repair or replace the defective component parts or the hardware product. YOU SHOULD MAKE REGULAR BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. This Limited Warranty does not extend ...the instructions that has been damaged or rendered defective (a) as described and solely complemented by the warranty statutes in your country is your Compaq brand product in performance and reliability. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, ...
HP Compaq Business Notebook nc4010 software overview
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Website HP Compaq nc4010 PCs feature the ATI video chipsets. Website Audio drivers on the nc4010 enable the ADI CODEC controller to the white paper, Drivelock Hard Drive Protection on computer hard drives. For more information about DriveLock, refer to run multimedia applications using Microsoft DirectSound audio ... -day user password has been lost. Driver support is a security feature that provides easy access to valuable data on HP Notebooks, 5981-9417EN, July 2003. Support Software CD ; Windows XP, 2000 ; Website DriveLock DriveLock is complemented by a display...
Website HP Compaq nc4010 PCs feature the ATI video chipsets. Website Audio drivers on the nc4010 enable the ADI CODEC controller to the white paper, Drivelock Hard Drive Protection on computer hard drives. For more information about DriveLock, refer to run multimedia applications using Microsoft DirectSound audio ... -day user password has been lost. Driver support is a security feature that provides easy access to valuable data on HP Notebooks, 5981-9417EN, July 2003. Support Software CD ; Windows XP, 2000 ; Website DriveLock DriveLock is complemented by a display...
HP Compaq Business Notebook nc4010, nc6000, nc8000 software update
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...utilities for HP computers are available from the HP website at http://h18000.www1.hp.com/support/files/. HP Worldwide Website and download facility Individual drivers and utilities can be downloaded, in the form of 2004, requiring a change is being made in standby and the hard drive is heads... available for preinstalled operating systems. This restore solution allows users to -use complete restore solution for select HP Compaq nc4010, nc6000, and nc8000 notebooks models. Updates to the image. Subscriptions can be purchased through an annual subscription or as a one-time ...
...utilities for HP computers are available from the HP website at http://h18000.www1.hp.com/support/files/. HP Worldwide Website and download facility Individual drivers and utilities can be downloaded, in the form of 2004, requiring a change is being made in standby and the hard drive is heads... available for preinstalled operating systems. This restore solution allows users to -use complete restore solution for select HP Compaq nc4010, nc6000, and nc8000 notebooks models. Updates to the image. Subscriptions can be purchased through an annual subscription or as a one-time ...
HP ProtectTools: Authentication technologies and suitability to task
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... Public Key Infrastructure (PKI): Technology that employs encryption to help protect and secure communications and data transfer over the Internet. 4 HP also utilizes TPM authentication to generate a strong 2048 bit Drivelock password. TPM-enhanced pre-boot user authentication allows an administrator to ...with PKI2 deployments and provide functionality such as authenticating to the TPM during boot also unlocks Drivelock, effectively linking the hard drive to validate the authentication data. In the case of smart cards, authentication requires that the user be costly User ...
... Public Key Infrastructure (PKI): Technology that employs encryption to help protect and secure communications and data transfer over the Internet. 4 HP also utilizes TPM authentication to generate a strong 2048 bit Drivelock password. TPM-enhanced pre-boot user authentication allows an administrator to ...with PKI2 deployments and provide functionality such as authenticating to the TPM during boot also unlocks Drivelock, effectively linking the hard drive to validate the authentication data. In the case of smart cards, authentication requires that the user be costly User ...
HP ProtectTools: Authentication technologies and suitability to task
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... system is allowed to load. 6 Drivelock technology requires a hard drive password to be entered before any data on any storage device connected to task The following table summarizes the functionality available with HP ProtectTools Security on the system and can use it to achieve... similar in operation to : 1. SD cards 2. Registry 5. However, distribution of Virtual tokens on the hard drive can be uniquely tied to require that virtual token for HP ProtectTools allows the creation of Virtual tokens cannot be controlled and therefore Virtual tokens should not be read. ...
... system is allowed to load. 6 Drivelock technology requires a hard drive password to be entered before any data on any storage device connected to task The following table summarizes the functionality available with HP ProtectTools Security on the system and can use it to achieve... similar in operation to : 1. SD cards 2. Registry 5. However, distribution of Virtual tokens on the hard drive can be uniquely tied to require that virtual token for HP ProtectTools allows the creation of Virtual tokens cannot be controlled and therefore Virtual tokens should not be read. ...
HP Compaq nx5000 Notebook PC - Maintenance and Service Guide
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Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location 3-1 3.2 Notebook Major Components 3-2 3.3 Miscellaneous Plastics Kit Components 3-10 3.4 Hard Drives and MultiBay Devices 3-12 3.5 Miscellaneous 3-13 4 Removal and Replacement Preliminaries 4.1 Tools Required 4-1 4.2 Service Considerations 4-2 Plastic Parts 4-2 Cables and Connectors 4-2 4.3 Preventing Damage to Removable Drives 4-3 4.4 Preventing Electrostatic Damage 4-4 4.5 Packaging and Transporting Precautions 4-4 4.6 Notebook Precautions 4-5 4.7 Grounding Equipment and Methods 4-6 iv Maintenance...
Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location 3-1 3.2 Notebook Major Components 3-2 3.3 Miscellaneous Plastics Kit Components 3-10 3.4 Hard Drives and MultiBay Devices 3-12 3.5 Miscellaneous 3-13 4 Removal and Replacement Preliminaries 4.1 Tools Required 4-1 4.2 Service Considerations 4-2 Plastic Parts 4-2 Cables and Connectors 4-2 4.3 Preventing Damage to Removable Drives 4-3 4.4 Preventing Electrostatic Damage 4-4 4.5 Packaging and Transporting Precautions 4-4 4.6 Notebook Precautions 4-5 4.7 Grounding Equipment and Methods 4-6 iv Maintenance...
HP Compaq nx5000 Notebook PC - Maintenance and Service Guide
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Table 1-1 HP Compaq Business Notebook nx5000 and Compaq Presario V1000 notebook PC Model Naming Conventions Key Cnx U P 170 X5 60 y Ci 10 h XXXXXX-XXX 1 23 4 5 6 7 8 9 10 11 Key Description Options 1 Brand/Series designator C = HP Compaq P = Presario nx5000 (all models) V10xx 2 Graphics memory U = Shared...Hard drive size 60 = 60 GB 40 = 40 GB 30 = 30 GB 7 Optical drive designator Y = 24x DVD+RW/R and CD-RW Combo Drive C = 24x CD-ROM Drive W = 24x DVD/CD-RW Combo Drive D = 8x/24x DVD-ROM Drive 1-2 Maintenance and Service Guide Product Description 1.1 Models Notebook...
Table 1-1 HP Compaq Business Notebook nx5000 and Compaq Presario V1000 notebook PC Model Naming Conventions Key Cnx U P 170 X5 60 y Ci 10 h XXXXXX-XXX 1 23 4 5 6 7 8 9 10 11 Key Description Options 1 Brand/Series designator C = HP Compaq P = Presario nx5000 (all models) V10xx 2 Graphics memory U = Shared...Hard drive size 60 = 60 GB 40 = 40 GB 30 = 30 GB 7 Optical drive designator Y = 24x DVD+RW/R and CD-RW Combo Drive C = 24x CD-ROM Drive W = 24x DVD/CD-RW Combo Drive D = 8x/24x DVD-ROM Drive 1-2 Maintenance and Service Guide Product Description 1.1 Models Notebook...
HP Compaq nx5000 Notebook PC - Maintenance and Service Guide
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...to 32 MB of shared video memory on models with 128 MB system memory ■ 60-, 40-, or 30-GB high-capacity hard drive, varying by notebook model ■ 128-MB DDR synchronous DRAM (SDRAM) at 266 MHz, expandable to 2.0 GB ■ Microsoft® Windows®... XP Professional, Windows XP Home, or Windows 2000, varying by notebook model - Product Description 1.2 Features ■ Intel Pentium M 2.0-, 1.8-, 1.7-, 1.6-, 1.5-, or 1.4-GHz processors, with over 16.7 million colors - or 14.1-inch XGA...
...to 32 MB of shared video memory on models with 128 MB system memory ■ 60-, 40-, or 30-GB high-capacity hard drive, varying by notebook model ■ 128-MB DDR synchronous DRAM (SDRAM) at 266 MHz, expandable to 2.0 GB ■ Microsoft® Windows®... XP Professional, Windows XP Home, or Windows 2000, varying by notebook model - Product Description 1.2 Features ■ Intel Pentium M 2.0-, 1.8-, 1.7-, 1.6-, 1.5-, or 1.4-GHz processors, with over 16.7 million colors - or 14.1-inch XGA...
HP Compaq nx5000 Notebook PC - Maintenance and Service Guide
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..., headset, or television audio. Connects an optional S-Video device, such as an external diskette drive bay or a printer. Connects an optional IEEE-1394 compliant device to the notebook. Maintenance and Service Guide 1-39 Product Description Item 4 5 6 7 8 9 10 11... 12 13 Table 1-5 Rear and Left-Side Components (Continued) Component Parallel connector S-Video connector External monitor connector 1394 connector RJ-45 (network) jack USB connectors (2) Headphone jack Microphone jack Hard drive...
..., headset, or television audio. Connects an optional S-Video device, such as an external diskette drive bay or a printer. Connects an optional IEEE-1394 compliant device to the notebook. Maintenance and Service Guide 1-39 Product Description Item 4 5 6 7 8 9 10 11... 12 13 Table 1-5 Rear and Left-Side Components (Continued) Component Parallel connector S-Video connector External monitor connector 1394 connector RJ-45 (network) jack USB connectors (2) Headphone jack Microphone jack Hard drive...
HP Compaq nx5000 Notebook PC - Maintenance and Service Guide
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Hard drive light On: Hard drive in the MultiBay is being accessed. MultiBay light On: A device in the hard drive bay is being accessed. 1-46 Maintenance and Service Guide TouchPad Moves the pointer and selects or activates items on buttons an external mouse. Left and right TouchPad Function like the left and right buttons on the screen. Product Description Top Components (Continued) Item 8 9 10 11 12 Table 1-8 Top Components (Continued) Component Function Presentation Mode button Alternates between presentation modes.
Hard drive light On: Hard drive in the MultiBay is being accessed. MultiBay light On: A device in the hard drive bay is being accessed. 1-46 Maintenance and Service Guide TouchPad Moves the pointer and selects or activates items on buttons an external mouse. Left and right TouchPad Function like the left and right buttons on the screen. Product Description Top Components (Continued) Item 8 9 10 11 12 Table 1-8 Top Components (Continued) Component Function Presentation Mode button Alternates between presentation modes.
HP Compaq nx5000 Notebook PC - Maintenance and Service Guide
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... Holds the MultiBay device. Holds the internal hard drive. Secure the keyboard. Secures the hard drive. Product Description Item 3 4 5 6 7 8 9 10 Table 1-9 Bottom Components (Continued) Component Port replicator docking latches Docking connector Hard drive cover screw Hard drive bay Hard drive security screw MultiBay release latch MultiBay Keyboard access screws (2) Function Secures the notebook to an optional Port Replicator or advanced Port...
... Holds the MultiBay device. Holds the internal hard drive. Secure the keyboard. Secures the hard drive. Product Description Item 3 4 5 6 7 8 9 10 Table 1-9 Bottom Components (Continued) Component Port replicator docking latches Docking connector Hard drive cover screw Hard drive bay Hard drive security screw MultiBay release latch MultiBay Keyboard access screws (2) Function Secures the notebook to an optional Port Replicator or advanced Port...
HP Compaq nx5000 Notebook PC - Maintenance and Service Guide
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...■ Hard drive ■ Display ■ Keyboard and TouchPad ■ Audio ■ Intel Pentium M or Intel Mobile Celeron processor ■ Fan ■ PC Card Ä CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm (3-inch) clearance on the notebook rear panel.... Procedures," for ventilation. Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, "Illustrated Parts Catalog," to come on automatically when high temperature conditions exist. Maintenance and Service Guide ...
...■ Hard drive ■ Display ■ Keyboard and TouchPad ■ Audio ■ Intel Pentium M or Intel Mobile Celeron processor ■ Fan ■ PC Card Ä CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm (3-inch) clearance on the notebook rear panel.... Procedures," for ventilation. Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, "Illustrated Parts Catalog," to come on automatically when high temperature conditions exist. Maintenance and Service Guide ...
HP Compaq nx5000 Notebook PC - Maintenance and Service Guide
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... packs when they are in the system that can include most bootable devices and media in the system. Enable/disable: ■ QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot). ■ MultiBoot, which.... Selecting from the Tools Menu Troubleshooting Select HDD Self-Test options Battery Status Table 2-3 Tools Menu To Do This Run a quick comprehensive self test on hard drives in the system.
... packs when they are in the system that can include most bootable devices and media in the system. Enable/disable: ■ QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot). ■ MultiBoot, which.... Selecting from the Tools Menu Troubleshooting Select HDD Self-Test options Battery Status Table 2-3 Tools Menu To Do This Run a quick comprehensive self test on hard drives in the system.
HP Compaq nx5000 Notebook PC - Maintenance and Service Guide
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... from network, go to troubleshoot, always check cable connections, cable ends, and drives for bent or damaged pins. No OS loading from hard drive, go to Flowchart 2.10-No OS Loading, Hard Drive, Part 1. No OS loading from CD-ROM or DVD-ROM drive, go to Flowchart 2.14-No OS Loading, CD-ROM or DVD-ROM...
... from network, go to troubleshoot, always check cable connections, cable ends, and drives for bent or damaged pins. No OS loading from hard drive, go to Flowchart 2.10-No OS Loading, Hard Drive, Part 1. No OS loading from CD-ROM or DVD-ROM drive, go to Flowchart 2.14-No OS Loading, CD-ROM or DVD-ROM...
HP Compaq nx5000 Notebook PC - Maintenance and Service Guide
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...? N Go to Flowchart 2.13-No OS Loading, Diskette Drive. N N Boot from hard drive? N Boot from diskette? Y Done Done N Boot from hard drive? Y Nonsystem disk message? Y Go to Flowchart 2.11-No OS Loading, Hard Drive, Part 2. Troubleshooting Flowchart 2.10-No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Reseat external hard drive. Y Change boot priority through the Setup utility and reboot...
...? N Go to Flowchart 2.13-No OS Loading, Diskette Drive. N N Boot from hard drive? N Boot from diskette? Y Done Done N Boot from hard drive? Y Nonsystem disk message? Y Go to Flowchart 2.11-No OS Loading, Hard Drive, Part 2. Troubleshooting Flowchart 2.10-No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Reseat external hard drive. Y Change boot priority through the Setup utility and reboot...
HP Compaq nx5000 Notebook PC - Maintenance and Service Guide
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... drive? N Go to bootable C:\ prompt. Troubleshooting Flowchart 2.11-No OS Loading, Hard Drive, Part 2 Continued from Flowchart 2.10-No OS Loading, Hard Drive, Part 1. Replace system board. Done Remove diskette and reboot. N CD or diskette in drive? Y Hard drive accessible? Maintenance and Service Guide 2-21 Notebook booted? Done N Hard drive partitioned? Y Go to Flowchart 2.13-No OS Loading, Diskette Drive. Hard drive formatted? Reseat hard drive...
... drive? N Go to bootable C:\ prompt. Troubleshooting Flowchart 2.11-No OS Loading, Hard Drive, Part 2 Continued from Flowchart 2.10-No OS Loading, Hard Drive, Part 1. Replace system board. Done Remove diskette and reboot. N CD or diskette in drive? Y Hard drive accessible? Maintenance and Service Guide 2-21 Notebook booted? Done N Hard drive partitioned? Y Go to Flowchart 2.13-No OS Loading, Diskette Drive. Hard drive formatted? Reseat hard drive...
HP Compaq nx5000 Notebook PC - Maintenance and Service Guide
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Y Done Replace hard drive. N Run SCANDISK and check for bad sectors. Replace hard drive. Done 2-22 Maintenance and Service Guide Y Install OS and reboot. N Replace hard drive. Y Virus on hard drive? N Fix bad sectors. Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from hard drive? Y OS loading from Flowchart 2.11-No OS Loading, Hard Drive, Part 2. Run diagnostics and follow recommendations. N Can bad sectors be fixed? N System files on hard drive? N Y Diagnostics on diskette? Boot from hard drive? Y Clean virus.
Y Done Replace hard drive. N Run SCANDISK and check for bad sectors. Replace hard drive. Done 2-22 Maintenance and Service Guide Y Install OS and reboot. N Replace hard drive. Y Virus on hard drive? N Fix bad sectors. Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from hard drive? Y OS loading from Flowchart 2.11-No OS Loading, Hard Drive, Part 2. Run diagnostics and follow recommendations. N Can bad sectors be fixed? N System files on hard drive? N Y Diagnostics on diskette? Boot from hard drive? Y Clean virus.