HP LaserJet Products - Installing the Product in Microsoft Windows Vista
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... the printer IP address in the Printers column, you saved the INF file; Go to use check box and select Next. Select TCP/IP Device from the drop-down list. Select the Query the printer and automatically select the driver to Step 11. 10. Select the Browse button to advance to Step 9. 9. On the Install the printer driver window, select Have Disk. When the Install the printer driver window reappears...
... the printer IP address in the Printers column, you saved the INF file; Go to use check box and select Next. Select TCP/IP Device from the drop-down list. Select the Query the printer and automatically select the driver to Step 11. 10. Select the Browse button to advance to Step 9. 9. On the Install the printer driver window, select Have Disk. When the Install the printer driver window reappears...
HP Digital Sender Module - Administrator's Guide
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... include: q Control panel firmware: manages the user interface and general job control q Copy processor firmware: generates the desired data file formats q Scanner Service Agent q Digital Service Provider (JetSend) The HP Digital Sender Module software components include: q Job Management/E-mail Server q Image Pipeline (IP) q Multipurpose Internet Mail Extensions (MIME) encoder q Simple Mail Transfer Protocol (SMTP) q Installer q HP Configuration Utility: Once the software is installed, the user configures the HP Digital Sender Module software using this software to update address books from...
... include: q Control panel firmware: manages the user interface and general job control q Copy processor firmware: generates the desired data file formats q Scanner Service Agent q Digital Service Provider (JetSend) The HP Digital Sender Module software components include: q Job Management/E-mail Server q Image Pipeline (IP) q Multipurpose Internet Mail Extensions (MIME) encoder q Simple Mail Transfer Protocol (SMTP) q Installer q HP Configuration Utility: Once the software is installed, the user configures the HP Digital Sender Module software using this software to update address books from...
HP Digital Sender Module - Administrator's Guide
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... the HP Configuration Utility, select to q Try sending the job later. q If the problem persists, contact your example, a printer HP-authorized dealer. HP Digital Sender Module q The Digital Sender q Try sending the job later. have been replaced). q Make sure the user's credentials were entered correctly. full. component may button. Control panel messages The following table lists the messages the MFP Copy Module's control panel displays while you on the file. Error: Insufficient obtain sufficient resources q Turn the HP Digital...
... the HP Configuration Utility, select to q Try sending the job later. q If the problem persists, contact your example, a printer HP-authorized dealer. HP Digital Sender Module q The Digital Sender q Try sending the job later. have been replaced). q Make sure the user's credentials were entered correctly. full. component may button. Control panel messages The following table lists the messages the MFP Copy Module's control panel displays while you on the file. Error: Insufficient obtain sufficient resources q Turn the HP Digital...
HP Digital Sender Module - Administrator's Guide
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... is temporarily unable to provide e-mail or fax services. q Try sending the job later. q Restart the HP Digital Sender Module. q Use the HP Configuration Utility to verify that the license for the HP Digital Sender was entered correctly. q Verify SMTP server is currently unavailable A connection could not contact SMTP server. q Restart the HP Digital Sender Module. q If the problem persists, contact your HP-authorized dealer. q If the problem persists, contact...
... is temporarily unable to provide e-mail or fax services. q Try sending the job later. q Restart the HP Digital Sender Module. q Use the HP Configuration Utility to verify that the license for the HP Digital Sender was entered correctly. q Verify SMTP server is currently unavailable A connection could not contact SMTP server. q Restart the HP Digital Sender Module. q If the problem persists, contact your HP-authorized dealer. q If the problem persists, contact...
HP Digital Sender Module - Administrator's Guide
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... message only. fax document was processed. Activity Log Messages (continued) 003/12.) Document sent to one recipient. Result: successful transmission. Number: X. Recipient(s): X. q Verify that the number entered is a valid fax destination. Troubleshooting EN A fax document could not be updated. Accounting: X. # successfully to the The HP Digital Sender Module q Reinstall the software. Result: Failed. Recipient(s): X. the HP Digital Sender receipt: X. # of pages: X. HP Digital Sender Service. HP Digital Sender Service. Image processing error...
... message only. fax document was processed. Activity Log Messages (continued) 003/12.) Document sent to one recipient. Result: successful transmission. Number: X. Recipient(s): X. q Verify that the number entered is a valid fax destination. Troubleshooting EN A fax document could not be updated. Accounting: X. # successfully to the The HP Digital Sender Module q Reinstall the software. Result: Failed. Recipient(s): X. the HP Digital Sender receipt: X. # of pages: X. HP Digital Sender Service. HP Digital Sender Service. Image processing error...
HP Digital Sender Module - Administrator's Guide
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... q Start the PC print spooler configuration and firmware using the Services icon files to the action may have been deleted Printers folder. has been downloaded to the associated with this action Printers folder. The MFP associated with this q Add the MFP to the MFP's hard disk. Activity Log Messages (continued) 075/08 The configuration file The configuration file q No action required. The MFP q Add the MFP to the X containing the default Send To printer. Troubleshooting EN The HP MFP was not power cycled...
... q Start the PC print spooler configuration and firmware using the Services icon files to the action may have been deleted Printers folder. has been downloaded to the associated with this action Printers folder. The MFP associated with this q Add the MFP to the MFP's hard disk. Activity Log Messages (continued) 075/08 The configuration file The configuration file q No action required. The MFP q Add the MFP to the X containing the default Send To printer. Troubleshooting EN The HP MFP was not power cycled...
Service Manual
Page 9
... Devices 51 Copy Module 55 3 Operating Overview HP Mopier 320 Using the Mopier Control Panel 58 Control Panel Layout 58 Indicator Lights 59 Settings and Defaults 60 Printer Driver Information 60 Paper Source Default 61 Performing a Cold Reset 62 Setting the Display Language 62 Control Panel Menus 65 Quick Copy Jobs Menu 66 Private/Stored Jobs Menu 66 Information Menu 67 Paper Handling Menu 68 Print Quality Menu 70 Printing Menu 72 Configuration Menu 75 I/O Menu 80 EIO Menu 82 Resets Menu 84 Mopier Service Mode 85 Setting Page Count, Maintenance Count, and Serial Number...
... Devices 51 Copy Module 55 3 Operating Overview HP Mopier 320 Using the Mopier Control Panel 58 Control Panel Layout 58 Indicator Lights 59 Settings and Defaults 60 Printer Driver Information 60 Paper Source Default 61 Performing a Cold Reset 62 Setting the Display Language 62 Control Panel Menus 65 Quick Copy Jobs Menu 66 Private/Stored Jobs Menu 66 Information Menu 67 Paper Handling Menu 68 Print Quality Menu 70 Printing Menu 72 Configuration Menu 75 I/O Menu 80 EIO Menu 82 Resets Menu 84 Mopier Service Mode 85 Setting Page Count, Maintenance Count, and Serial Number...
Service Manual
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... 2 Display and Communication 653 Step 3 Error Messages and Problems 654 Status Messages 654 Step 4 Information Pages 659 Step 5 Paper Path 660 Step 6 Image Quality 661 Testing the HP Digital Copy 320 664 Copy Processor LED Test 664 Copy Module Boot Up Icon Conditions 666 Copy Module Offline Test 667 Other Tests 669 Service Mode Tests 671 8 Parts and Diagrams How to Use the Part Lists and Diagrams 674 Ordering Parts 674 Common Hardware 674 Illustrations and Parts Lists 675 HP Mopier 320 Mopier and Paper...
... 2 Display and Communication 653 Step 3 Error Messages and Problems 654 Status Messages 654 Step 4 Information Pages 659 Step 5 Paper Path 660 Step 6 Image Quality 661 Testing the HP Digital Copy 320 664 Copy Processor LED Test 664 Copy Module Boot Up Icon Conditions 666 Copy Module Offline Test 667 Other Tests 669 Service Mode Tests 671 8 Parts and Diagrams How to Use the Part Lists and Diagrams 674 Ordering Parts 674 Common Hardware 674 Illustrations and Parts Lists 675 HP Mopier 320 Mopier and Paper...
Service Manual
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... (HP Mopier 320 39 Declaration of Conformity (HP Digital Copy 320 40 Mopier and Toner Cartridge Environmental Conditions- - - - - - 50 Dimensions of Mopier and Paper-handling Devices 51 Dimensions of Output Devices 52 Electrical Specifications 53 Acoustic Emissions 54 Specifications for Copy Module 55 Control Panel Keys 58 Indicator Lights 59 Factory Default Settings 63 Quick Copy Jobs Menu 66 Private/Stored Jobs Menu 66 Information Menu 67 Paper Handling Menu 68 Print Quality Menu 70 Printing Menu 72 Configuration Menu 75 I/O Menu 80 EIO Menu 82 Resets Menu 84 Service Mode...
... (HP Mopier 320 39 Declaration of Conformity (HP Digital Copy 320 40 Mopier and Toner Cartridge Environmental Conditions- - - - - - 50 Dimensions of Mopier and Paper-handling Devices 51 Dimensions of Output Devices 52 Electrical Specifications 53 Acoustic Emissions 54 Specifications for Copy Module 55 Control Panel Keys 58 Indicator Lights 59 Factory Default Settings 63 Quick Copy Jobs Menu 66 Private/Stored Jobs Menu 66 Information Menu 67 Paper Handling Menu 68 Print Quality Menu 70 Printing Menu 72 Configuration Menu 75 I/O Menu 80 EIO Menu 82 Resets Menu 84 Service Mode...
Service Manual
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... 3-2. If problem persists, see Chapter 7. Settings and Defaults The printer makes most software applications and from software applications override printer defaults. Control Panel Defaults are the values entered by your software application. These values are no messages or error conditions requiring attention. There are listed in effect until the current print job is halted. Printer system is finished. The printer needs attention. Settings you change a setting from the printer control panel, the new setting becomes the printer default value. Temporary Settings are...
... 3-2. If problem persists, see Chapter 7. Settings and Defaults The printer makes most software applications and from software applications override printer defaults. Control Panel Defaults are the values entered by your software application. These values are no messages or error conditions requiring attention. There are listed in effect until the current print job is halted. Printer system is finished. The printer needs attention. Settings you change a setting from the printer control panel, the new setting becomes the printer default value. Temporary Settings are...
Service Manual
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... accessible. : This menu item allows the user to inches or millimeters. Table 3-9. Printer driver and software application settings override control panel settings. VALUE + to scroll by increments of copies from the printer driver (if the appropriate driver is best to change the setting by increments of copies by increments of 10. 72 Chapter 3 Operating Overview C4229-90911 VALUE + once to set to configure a custom size when printing from Tray 1. Note It is installed). The default envelope size...
... accessible. : This menu item allows the user to inches or millimeters. Table 3-9. Printer driver and software application settings override control panel settings. VALUE + to scroll by increments of copies from the printer driver (if the appropriate driver is best to change the setting by increments of copies by increments of 10. 72 Chapter 3 Operating Overview C4229-90911 VALUE + once to set to configure a custom size when printing from Tray 1. Note It is installed). The default envelope size...
Service Manual
Page 225
... support of the Mopier. The Scanner Service Agent is not, the Scanner Service Agent will be added later for the Mopier 320 is stored in turn will cause the printer's product ID to revert to the HP LaserJet 8100, causing the Scanner Service Agent to be power cycled once the copy module firmware is initialized. displays on the front panel of additional functionality. If it is part of page counting. 192 Chapter 5 Functional...
... support of the Mopier. The Scanner Service Agent is not, the Scanner Service Agent will be added later for the Mopier 320 is stored in turn will cause the printer's product ID to revert to the HP LaserJet 8100, causing the Scanner Service Agent to be power cycled once the copy module firmware is initialized. displays on the front panel of additional functionality. If it is part of page counting. 192 Chapter 5 Functional...
Service Manual
Page 560
... Server Operation Try to print the job to which the printer is installed and operating properly. The error message, may appear in figure 7-8). This is also an acceptable error code if the TCP/IP protocol is lost, an message appears followed by a two digit error code. Contact the network administrator for the printer. If communication is not being used. Consult the HP JetDirect Network Interface Configuration Guide for a Novell server (as in this default address...
... Server Operation Try to print the job to which the printer is installed and operating properly. The error message, may appear in figure 7-8). This is also an acceptable error code if the TCP/IP protocol is lost, an message appears followed by a two digit error code. Contact the network administrator for the printer. If communication is not being used. Consult the HP JetDirect Network Interface Configuration Guide for a Novell server (as in this default address...
Service Manual
Page 581
... printer's memory.) 548 Chapter 7 Troubleshooting C4229-90911 panel. • The printer's serial configuration 2. The connection has been broken 1. Press GO to the 5 Media feed error. reprinted. 2 Beam detect misprint error. 3 See error 41.3. Replace the Engine Controller Board. Envelope Feeder is correctly adjusted for Tray 1. The page containing the error will automatically be 1 Unknown misprint error. Table 7-4. The serial baud rate setting was online. Turn the printer off , and reseat between the printer and the EIO card the card...
... printer's memory.) 548 Chapter 7 Troubleshooting C4229-90911 panel. • The printer's serial configuration 2. The connection has been broken 1. Press GO to the 5 Media feed error. reprinted. 2 Beam detect misprint error. 3 See error 41.3. Replace the Engine Controller Board. Envelope Feeder is correctly adjusted for Tray 1. The page containing the error will automatically be 1 Unknown misprint error. Table 7-4. The serial baud rate setting was online. Turn the printer off , and reseat between the printer and the EIO card the card...
Service Manual
Page 585
... used . If this message persists, replace the Formatter. Print a configuration page and check the printer settings to determine which values have been reset to determine which values have changed . 2. Remove EIO card. Turn the printer off, and then turn the printer on . 0 The duplex mechanism has failed. 2. Turn the printer off , and then X Description turn the printer on . Engine Error Messages (continued) Control Panel Event Description Message Log Error Message Recommended Action Critical Error A printer error has occurred. Hold down CANCEL JOB while turning the printer...
... used . If this message persists, replace the Formatter. Print a configuration page and check the printer settings to determine which values have been reset to determine which values have changed . 2. Remove EIO card. Turn the printer off, and then turn the printer on . 0 The duplex mechanism has failed. 2. Turn the printer off , and then X Description turn the printer on . Engine Error Messages (continued) Control Panel Event Description Message Log Error Message Recommended Action Critical Error A printer error has occurred. Hold down CANCEL JOB while turning the printer...
Service Manual
Page 586
.... Make sure the optional tray is connected and the connector is open. or paper guide is not damaged. 3. With the EIO cards removed from a different software application. Move the EIO card to the printer because a door guides. Error The optional input tray cannot feed Check the doors and paper paper to another slot. 2. Try printing a job from the printer, perform a cold reset. 6. Replace the optional tray. C4229-90911 Printer and Paper-Handling Devices Messages 553 Reseat or replace the interface cable and cycle power. 3. Turn...
.... Make sure the optional tray is connected and the connector is open. or paper guide is not damaged. 3. With the EIO cards removed from a different software application. Move the EIO card to the printer because a door guides. Error The optional input tray cannot feed Check the doors and paper paper to another slot. 2. Try printing a job from the printer, perform a cold reset. 6. Replace the optional tray. C4229-90911 Printer and Paper-Handling Devices Messages 553 Reseat or replace the interface cable and cycle power. 3. Turn...
Service Manual
Page 618
Try to override paper types and sizes and certain conditions. See the HP LaserJet 8100, 8100 N and 8100 DN Printers User Guide for more information. Note JetAdmin does have capabilities to recreate the paper jam errors by having the customer do typical print jobs and the type of print job that has been causing the paper jams. When verifying print jobs, make sure that all of the settings are selected as desired...
Try to override paper types and sizes and certain conditions. See the HP LaserJet 8100, 8100 N and 8100 DN Printers User Guide for more information. Note JetAdmin does have capabilities to recreate the paper jam errors by having the customer do typical print jobs and the type of print job that has been causing the paper jams. When verifying print jobs, make sure that all of the settings are selected as desired...
Service Manual
Page 619
... PostScript installed, use previously printed paper or torn, worn, or irregular paper. 4 Check the media specifications. otherwise the printer will attempt to clear the paper jam message. All portions of a jammed piece of paper from Tray 1. 3 Do not use the menu item under the PostScript Menu. Use the Event Log Page and Event Log Codes to make sure you in the printer. A formfeed may flush any paper or envelopes left in isolating where the errors are set...
... PostScript installed, use previously printed paper or torn, worn, or irregular paper. 4 Check the media specifications. otherwise the printer will attempt to clear the paper jam message. All portions of a jammed piece of paper from Tray 1. 3 Do not use the menu item under the PostScript Menu. Use the Event Log Page and Event Log Codes to make sure you in the printer. A formfeed may flush any paper or envelopes left in isolating where the errors are set...
Service Manual
Page 627
Information box configurable by resellers Simplex and duplex counted separately Resellers can specify click values for each paper size Average % toner coverage Number of toner cartridges that have been in the printer Figure 7-19 Sample Usage Page Precalculated total prints and scans 594 Chapter 7 Troubleshooting C4229-90911
Information box configurable by resellers Simplex and duplex counted separately Resellers can specify click values for each paper size Average % toner coverage Number of toner cartridges that have been in the printer Figure 7-19 Sample Usage Page Precalculated total prints and scans 594 Chapter 7 Troubleshooting C4229-90911
Service Manual
Page 800
...N network cards, see EIO cards network troubleshooting 523 noise emissions 54 troubleshooting 528 O offline test (HP Digital Copy 320) 667 offset adjustment (HP Digital Copy 320) 128 operating environment 46 overview 57 optical unit (HP Digital Copy 320) 475 options, see accessories ordering parts 512, 674 output paper sensor PCA 262 output tray (HP Digital Copy 320) 447 output tray brackets (HP Digital Copy 320) 489 output tray flip-out (HP Digital Copy 320) 447 overcurrent/overvoltage protection 132 overhead transparencies, see transparencies overriding control panel settings 60 P page count...
...N network cards, see EIO cards network troubleshooting 523 noise emissions 54 troubleshooting 528 O offline test (HP Digital Copy 320) 667 offset adjustment (HP Digital Copy 320) 128 operating environment 46 overview 57 optical unit (HP Digital Copy 320) 475 options, see accessories ordering parts 512, 674 output paper sensor PCA 262 output tray (HP Digital Copy 320) 447 output tray brackets (HP Digital Copy 320) 489 output tray flip-out (HP Digital Copy 320) 447 overcurrent/overvoltage protection 132 overhead transparencies, see transparencies overriding control panel settings 60 P page count...
