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Troubleshooting & Maintenance Guide - Page 2
...specifications, in this document is used for the use or reliability of installed memory. 1. HP assumes no responsibility for system resources. HP supports...errors or omissions contained herein. Microsoft and Windows are described and advertised by Microsoft Windows and the size advertised.
No part... services are set forth in terms of the hard disk drive is not limited to HP and...
Troubleshooting & Maintenance Guide - Page 5
... most viruses, remove them, and, in most cases, repair damage caused by viruses.
Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Unauthorized access to data and ongoing threats to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus...
Troubleshooting & Maintenance Guide - Page 6
...for additional troubleshooting options, see the Quick Setup Guide that ...Error message: Hard disk drive error. See Display (monitor) on the keyboard simultaneously.
2. Computer does not start . Ensure that accompanies your computer, or visit http://www.hp.com/support and search for information about peripheralspecific problems...while installing, starting up, or using your computer model....
Troubleshooting & Maintenance Guide - Page 11
... Volume button to hear sound during the initial setup of the computer. Internet access
Symptom
Internet programs do not plug a network cable into a telephone service line; I cannot connect to a local area network (LAN). Click Start, click Control Panel, click Action Center, and then click Troubleshooting.
2. Your computer might damage the network adapter. Click...
Troubleshooting & Maintenance Guide - Page 12
... drivers (see Updating device drivers, following procedure to update a driver, or to revert to an earlier version of a driver, click Rollback Driver, and then follow the on -screen instructions. Restores your problem:
1. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Click the Driver tab.
6. You can also set restore points manually...
Getting Started (For Select TouchSmart Models Only) - Page 2
... measuring systems, you may appear to change without the prior written consent of HP. HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than the size stated in the product specifications, in the United States and/or other limited viewing uses only unless...
Getting Started (For Select TouchSmart Models Only) - Page 5
...: www.hp.com/support Visit www.hp.com/go/win7
● Find electronic user guides and specifications for your computer.
HP Support website: www.hp.com/support
● Find computer warranty information.
● Get technical support. Setup documentation included with your computer model.
● Order parts and find
● Set up your computer.
Windows 7 troubleshooting tools...
Getting Started (For Select TouchSmart Models Only) - Page 6
... power from the equipment by using automated updates, onboard diagnostics, and guided assistance. If you purchased your new location...hp.com/support
● Get special utilities for your computer. www.hp.com/support/consumer-forum
● Connect to -date information and help from the Windows community. Setup documentation included with your HP TouchSmart
(select HP TouchSmart PC models...
Getting Started (For Select TouchSmart Models Only) - Page 10
Tap the Start button, tap All Programs, and then tap User Guides or visit www.hp.com/ergo. For protection against new viruses beyond the trial period, purchase an extended update service.
6 Chapter 3 Setting up your computer
❑ Follow the steps in the setup documentation included with these signal inputs as having surge protection, an uninterruptible power...
Getting Started (For Select TouchSmart Models Only) - Page 13
... files and settings to select an ISP and set up the computer for Internet service during the initial setup, do so now by using Online Services: a. Follow the onscreen instructions to your ... accounts, follow the instructions provided by the ISP.
◦ If you did not set up Internet service. NOTE: The Easy Transfer Cable is a USB cable designed specifically to connect two computers...
Getting Started (For Select TouchSmart Models Only) - Page 18
...interface. Using the HP TouchSmart with Beats enabled. It describes proper computer setup, posture, and health...read the Safety & Comfort Guide. the Beats-off icon appears on the keyboard.
Select HP TouchSmart PC models also include four Beats-optimized...important electrical and mechanical safety information.
14 Chapter 3 Setting up your keyboard does not contain the Beats toggle ...
Getting Started (For Select TouchSmart Models Only) - Page 25
... off your Internet Service Provider (ISP), and start automatically.
Internet access
Symptom
Possible solution
Internet programs do not produce satisfactory sound. Ensure that the volume is produced. For Windows 7: 1. To resume from Sleep mode, press the Sleep button (select models only), or press Esc.
Under Hardware and Sound, tap Troubleshoot and audio playback...
Getting Started (For Select TouchSmart Models Only) - Page 26
...network cable into a telephone service line; Your computer might damage the network adapter. Run the wireless setup wizard:
1.
Symptom
Possible ...Troubleshooting.
2. The network adapter uses a network cable, to connect to open the wizard, and then follow the onscreen instructions. If the antenna is internal, try to a better position. In the Network and Sharing Center window, tap Set...
Getting Started (For Select TouchSmart Models Only) - Page 27
... (if it on the display. on again. Choose Digital Stereo, or PCM Audio. (HP TouchSmart PC does not support AC3, DTS, Dolby Digital 5.1.)
Software troubleshooting
Some software repairs are as simple as a printer, hard disk drive, mouse, or keyboard.
To repair software problems, try these methods: ● Turn the computer off completely, and then turn it...
Getting Started (For Select TouchSmart Models Only) - Page 28
... the HP Support website: www.hp.com/support and select the task, Download drivers and software. Close all open the Device
Manager window. 3. ROM drives). 4.
Follow the onscreen instructions. NOTE: Some features might be due to software that was installed on systems that might not be available on your problem: 1. Microsoft System Restore
If you want to update or...
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