HP BladeSystem Management Pack version 1.0 for Microsoft System Center Essentials Troubleshooting Assistant
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... page Monitor Manager always uses Microsoft® Internet Explorer to the monitor service The Monitor Manager displays an error message indicating that the Monitor Service has an issue communicating with the Monitor Service. If the service is running . Troubleshooting 9 Verify that the HP BladeSystem Enclosure Monitor Service is not running, restart the Monitor Service. The default internet browser is unable to connect to open the Onboard Administrator web page. • A fan or power supply displays when there is no fan or power supply installed on...
... page Monitor Manager always uses Microsoft® Internet Explorer to the monitor service The Monitor Manager displays an error message indicating that the Monitor Service has an issue communicating with the Monitor Service. If the service is running . Troubleshooting 9 Verify that the HP BladeSystem Enclosure Monitor Service is not running, restart the Monitor Service. The default internet browser is unable to connect to open the Onboard Administrator web page. • A fan or power supply displays when there is no fan or power supply installed on...
HP Insight Management Agents architecture for Windows servers
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... on storage controllers and their logical and physical drives. Table 3. Storage information collected by the Server agent Information collected Server hardware information (Product ID, serial #, board revisions) CPU configuration Memory installed PCI devices and system slots Sensor information (fans, temperature, power supplies and redundancy) Critical events (hardware errors) Management processor information BladeSystem enclosure information Source SM BIOS SM BIOS SM BIOS and System Management driver SM BIOS, Windows OS System Management driver HP Integrated Management Log (IML...
... on storage controllers and their logical and physical drives. Table 3. Storage information collected by the Server agent Information collected Server hardware information (Product ID, serial #, board revisions) CPU configuration Memory installed PCI devices and system slots Sensor information (fans, temperature, power supplies and redundancy) Critical events (hardware errors) Management processor information BladeSystem enclosure information Source SM BIOS SM BIOS SM BIOS and System Management driver SM BIOS, Windows OS System Management driver HP Integrated Management Log (IML...
HP ProLiant Servers Troubleshooting Guide
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... HP Insight Diagnostics ...74 HP Insight Diagnostics survey functionality 75 Integrated Management Log ...75 Array diagnostic software...76 Remote support and analysis tools ...76 HP Insight Remote Support software 76 Keeping the system current ...77 Drivers ...77 ProLiant Support Packs ...77 Version control ...77 Operating system version support ...77 HP Smart Update Manager...77 System Online ROM flash component utility 78 Subscriber's choice...78 Care Pack ...78 Firmware maintenance...79 Types of ROM...79 Verifying firmware versions...80 Updating firmware ...81 Unsupported processor...
... HP Insight Diagnostics ...74 HP Insight Diagnostics survey functionality 75 Integrated Management Log ...75 Array diagnostic software...76 Remote support and analysis tools ...76 HP Insight Remote Support software 76 Keeping the system current ...77 Drivers ...77 ProLiant Support Packs ...77 Version control ...77 Operating system version support ...77 HP Smart Update Manager...77 System Online ROM flash component utility 78 Subscriber's choice...78 Care Pack ...78 Firmware maintenance...79 Types of ROM...79 Verifying firmware versions...80 Updating firmware ...81 Unsupported processor...
HP ProLiant Servers Troubleshooting Guide
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... with new hardware Action: 1. To be sure the problem is installed. For more information on page 83)." 9. If necessary, remove unsupported hardware. 2. If you may receive a POST error message indicating a configuration error. Hardware problems 38 For information on the inside of the server access panel or the server documentation. Be sure other options, run the utility, you do not run RBSU to be sure all switch settings are using a Smart Array controller, you are set...
... with new hardware Action: 1. To be sure the problem is installed. For more information on page 83)." 9. If necessary, remove unsupported hardware. 2. If you may receive a POST error message indicating a configuration error. Hardware problems 38 For information on the inside of the server access panel or the server documentation. Be sure other options, run the utility, you do not run RBSU to be sure all switch settings are using a Smart Array controller, you are set...
HP ProLiant Servers Troubleshooting Guide
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... LED information, refer to the operating system documentation for guidelines on adding or replacing PCI Hot Plug devices, if applicable. 5. If this . If conditions remain poor, contact the telephone company to have the line tested. Be sure a software problem has not caused the failure. Be sure the server and operating system support the controller. Hardware problems 56 Be sure the controller is receiving power, if applicable. 8. You are accessing requires error control...
... LED information, refer to the operating system documentation for guidelines on adding or replacing PCI Hot Plug devices, if applicable. 5. If this . If conditions remain poor, contact the telephone company to have the line tested. Be sure a software problem has not caused the failure. Be sure the server and operating system support the controller. Hardware problems 56 Be sure the controller is receiving power, if applicable. 8. You are accessing requires error control...
HP ProLiant Servers Troubleshooting Guide
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... sure the correct drivers are available for the controller and that the driver parameters match the configuration of the network driver. Hardware problems 57 Be sure the network cable is receiving power, if applicable. 6. Be sure to the server and operating system documentation. 3. Reinstall the driver. 3. Check the PCI Hot Plug power LED to be sure the PCI slot is working when an expansion board was configured. Uninstall the network controller driver for Servers on BitLocker™...
... sure the correct drivers are available for the controller and that the driver parameters match the configuration of the network driver. Hardware problems 57 Be sure the network cable is receiving power, if applicable. 6. Be sure to the server and operating system documentation. 3. Reinstall the driver. 3. Check the PCI Hot Plug power LED to be sure the PCI slot is working when an expansion board was configured. Uninstall the network controller driver for Servers on BitLocker™...
HP ProLiant Servers Troubleshooting Guide
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... have collected to access the backup utility. Test the backups using the System Erase Utility and reinstalling all other options have problems, locate files to the instructions for more information. Be sure the server ROM is current and the configuration is recommended that you start over by removing and reinstalling the problem software, or in some cases by using a backup utility. 6. from the update, it is correct. 4. If restoring the previous...
... have collected to access the backup utility. Test the backups using the System Erase Utility and reinstalling all other options have problems, locate files to the instructions for more information. Be sure the server ROM is current and the configuration is recommended that you start over by removing and reinstalling the problem software, or in some cases by using a backup utility. 6. from the update, it is correct. 4. If restoring the previous...
HP ProLiant Servers Troubleshooting Guide
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... boot options screen is set aside as the settings for language, operating system, and primary boot controller), execute RBSU by pressing the F9 key. • Access the System Maintenance Menu (which enables you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to spare memory occurs when the system detects a degraded DIMM. Configuring AMP modes Not all ProLiant servers support all AMP modes. BIOS Serial Console BIOS Serial Console allows you to reboot automatically. Advanced memory...
... boot options screen is set aside as the settings for language, operating system, and primary boot controller), execute RBSU by pressing the F9 key. • Access the System Maintenance Menu (which enables you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to spare memory occurs when the system detects a degraded DIMM. Configuring AMP modes Not all ProLiant servers support all AMP modes. BIOS Serial Console BIOS Serial Console allows you to reboot automatically. Advanced memory...
HP ProLiant Servers Troubleshooting Guide
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... drive or cable may need to initialize the monitor and performance features. Power down the server. 3. Rearrange the drives according to these features not being supported on the controller. Error messages 97 This is Third-Party Supplied Description: Third-party supplied the installed drive. Action: Replace the array accelerator board. Drive Monitoring Features Are Unobtainable Description: ADU is unable to get data due to the ADU instructions. Action: Run the server setup utility...
... drive or cable may need to initialize the monitor and performance features. Power down the server. 3. Rearrange the drives according to these features not being supported on the controller. Error messages 97 This is Third-Party Supplied Description: Third-party supplied the installed drive. Action: Replace the array accelerator board. Drive Monitoring Features Are Unobtainable Description: ADU is unable to get data due to the ADU instructions. Action: Run the server setup utility...
HP ProLiant Servers Troubleshooting Guide
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... F2 key to the latest firmware version ("Firmware maintenance" on the following drive(s) using ROM Flash Components (download from backup. • Replace drive or array accelerator, as appropriate. 1770-Slot X Drive Array - Drive(s) Disabled Due to Failure During Capacity Expansion ...Select F1 to re-enable logical drives. SCSI Drive Firmware Update Recommended - ... ...Please upgrade firmware on page 79). expansion progress data lost while the array was expanded; Expansion will resume when automatic data recovery...
... F2 key to the latest firmware version ("Firmware maintenance" on the following drive(s) using ROM Flash Components (download from backup. • Replace drive or array accelerator, as appropriate. 1770-Slot X Drive Array - Drive(s) Disabled Due to Failure During Capacity Expansion ...Select F1 to re-enable logical drives. SCSI Drive Firmware Update Recommended - ... ...Please upgrade firmware on page 79). expansion progress data lost while the array was expanded; Expansion will resume when automatic data recovery...
HP ProLiant Servers Troubleshooting Guide
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... Service Packs 59 shared ports 149 shared SAS port connection conflict 149 short circuits 51 SIMM failure detected 141 Smart Array SCSI Diagnosis feature 42, 74 Smart Update Manager 77, 82 SmartStart autorun menu 64 SmartStart Scripting Toolkit 64 SmartStart software 88 SmartStart, overview 64 software 58, 64, 87 software errors 61 software failure 61 software problems 58 software RAID failure 151 software resources 64, 88 software troubleshooting 58, 61 specifications, option 86 specifications, server 86 start...
... Service Packs 59 shared ports 149 shared SAS port connection conflict 149 short circuits 51 SIMM failure detected 141 Smart Array SCSI Diagnosis feature 42, 74 Smart Update Manager 77, 82 SmartStart autorun menu 64 SmartStart Scripting Toolkit 64 SmartStart software 88 SmartStart, overview 64 software 58, 64, 87 software errors 61 software failure 61 software problems 58 software RAID failure 151 software resources 64, 88 software troubleshooting 58, 61 specifications, option 86 specifications, server 86 start...
Implementing Microsoft Windows 2000 with Service Pack 4 on ProLiant servers integration note
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... message under Device Status on the Prosignia Server 720 and the HP ProLiant 400 server. The V70 monitor will install from a controller. Solution Hibernation is not supported for the configuration and select Apply. Solution In Windows NT 4.0, the PCI Hot Plug status indicator (not the power indicator) updates when the fiber optic cable is working with Microsoft to the operating system when it does not install the proper settings of ACPI...
... message under Device Status on the Prosignia Server 720 and the HP ProLiant 400 server. The V70 monitor will install from a controller. Solution Hibernation is not supported for the configuration and select Apply. Solution In Windows NT 4.0, the PCI Hot Plug status indicator (not the power indicator) updates when the fiber optic cable is working with Microsoft to the operating system when it does not install the proper settings of ACPI...
Upgrading to Microsoft Windows Server 2003 with Service Pack 1 on ProLiant servers integration note
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... ensures that all drivers and utilities provided by HP before proceeding with either upgrade method. • Select the Control Panel from the list of the ProLiant Management Agents, install the Simple Network Management Protocol (SNMP) as follows: • Select the Control Panel from the Start menu. • Select Add/Remove Programs. • Click the Add/Remove Windows Components button. • Select Management and Monitoring Tools from the Start | Settings menu. 8 Download and install ProLiant Support Pack for upgrading to use the functionality of...
... ensures that all drivers and utilities provided by HP before proceeding with either upgrade method. • Select the Control Panel from the list of the ProLiant Management Agents, install the Simple Network Management Protocol (SNMP) as follows: • Select the Control Panel from the Start menu. • Select Add/Remove Programs. • Click the Add/Remove Windows Components button. • Select Management and Monitoring Tools from the Start | Settings menu. 8 Download and install ProLiant Support Pack for upgrading to use the functionality of...
HP Server Management Packs for Microsoft System Center Essentials User Guide
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...Processor battery connector degraded Remote Management Processor keyboard connector degraded Remote Management Processor mouse connector degraded Remote Management Processor power connector degraded Remove Management Processor failed reset Target class Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) ProLiant cluster hardware events Windows...
...Processor battery connector degraded Remote Management Processor keyboard connector degraded Remote Management Processor mouse connector degraded Remote Management Processor power connector degraded Remove Management Processor failed reset Target class Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) ProLiant cluster hardware events Windows...
ProLiant ML570 Generation 2 Server Maintenance and Service Guide
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......2-66 Power Supply Blank ...2-67 SCSI Hard Drive Blank ...2-67 Removable Media Blank ...2-68 Cable Routing Diagrams...2-69 System Board Power Cables ...2-70 Drive Fan Power Cables...2-70 Diskette and CD-ROM Drive Cables 2-71 SCSI Backplane Power Cables...2-71 SCSI Cables...2-72 Re-entering the Server Serial Number ...2-74 Chapter 3 Diagnostic Tools Chapter 4 Connectors, LEDs, and Switches Connectors ...4-1 System Board ...4-2 Memory Board ...4-3 Rear Panel...4-4 iv HP ProLiant ML570 Generation 2 Server Maintenance and Service Guide HP CONFIDENTIAL Codename: Regret Part Number: 223958...
......2-66 Power Supply Blank ...2-67 SCSI Hard Drive Blank ...2-67 Removable Media Blank ...2-68 Cable Routing Diagrams...2-69 System Board Power Cables ...2-70 Drive Fan Power Cables...2-70 Diskette and CD-ROM Drive Cables 2-71 SCSI Backplane Power Cables...2-71 SCSI Cables...2-72 Re-entering the Server Serial Number ...2-74 Chapter 3 Diagnostic Tools Chapter 4 Connectors, LEDs, and Switches Connectors ...4-1 System Board ...4-2 Memory Board ...4-3 Rear Panel...4-4 iv HP ProLiant ML570 Generation 2 Server Maintenance and Service Guide HP CONFIDENTIAL Codename: Regret Part Number: 223958...
ProLiant ML570 Generation 2 Server Maintenance and Service Guide
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... section discusses the interactions between external and system board LEDs in troubleshooting or assessing system status. This section discusses the following types and locations of LEDs: • Front panel • System board • Memory board • PCI-X Hot Plug • Expansion slot speed • Hot-plug power supply • Hot-plug fan • Embedded NIC connector (RJ-45) activity • Rear Unit Identification (UID) LED • Hot-plug hard drive Information at the end of hardware components.
... section discusses the interactions between external and system board LEDs in troubleshooting or assessing system status. This section discusses the following types and locations of LEDs: • Front panel • System board • Memory board • PCI-X Hot Plug • Expansion slot speed • Hot-plug power supply • Hot-plug fan • Embedded NIC connector (RJ-45) activity • Rear Unit Identification (UID) LED • Hot-plug hard drive Information at the end of hardware components.
ProLiant ML570 Generation 2 Server Maintenance and Service Guide
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... system from both CMOS and NVRAM. The default setting for complete instructions on using RBSU to reset system configuration settings, refer to the default Off position. 7. Many crashes freeze a system requiring you to the HP ProLiant ML570 Generation 2 Server Setup and Installation Guide for all system configuration settings from a catastrophic event. Set the position 6 lever to "System Maintenance Switch" in operating systems, device drivers, and applications. For additional information about locating the switch and switch settings, refer to...
... system from both CMOS and NVRAM. The default setting for complete instructions on using RBSU to reset system configuration settings, refer to the default Off position. 7. Many crashes freeze a system requiring you to the HP ProLiant ML570 Generation 2 Server Setup and Installation Guide for all system configuration settings from a catastrophic event. Set the position 6 lever to "System Maintenance Switch" in operating systems, device drivers, and applications. For additional information about locating the switch and switch settings, refer to...
ProLiant ML570 Generation 2 Server Maintenance and Service Guide
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... devices, removing 2-37 PCI expansion board, removing 2-46 non-maskable interrupt (NMI) switch defined 4-24 location 4-22 non-volatile RAM See NVRAM normal power-up sequence 5-2 NVRAM clearing 5-7 CMOS problem diagnosis 5-9 problem diagnosis 5-7 when to clear 5-7 O online spare memory, installation requirements 2-17 online status LED 4-19 operating specifications 6-1 operating systems, installation problems 5-9 P parallel connector 4-4 PCI backplane connector 4-2 part number 1-7 removing 2-48 replacing 2-51 PCI-X buses, speeds 4-14 PCI-X Hot Plug, expansion slot LED 4-13 PCI-X hot-plug...
... devices, removing 2-37 PCI expansion board, removing 2-46 non-maskable interrupt (NMI) switch defined 4-24 location 4-22 non-volatile RAM See NVRAM normal power-up sequence 5-2 NVRAM clearing 5-7 CMOS problem diagnosis 5-9 problem diagnosis 5-7 when to clear 5-7 O online spare memory, installation requirements 2-17 online status LED 4-19 operating specifications 6-1 operating systems, installation problems 5-9 P parallel connector 4-4 PCI backplane connector 4-2 part number 1-7 removing 2-48 replacing 2-51 PCI-X buses, speeds 4-14 PCI-X Hot Plug, expansion slot LED 4-13 PCI-X hot-plug...
HP ProLiant ML570 Generation 2 Server Setup and Installation Guide
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Installing the Rack Server Routine Maintenance The HP ProLiant ML570 Generation 2 Maintenance and Service Guide provides specific information required for general maintenance and component replacement, including: • Spare part numbers • Removal and replacement procedures • Diagnostic tools The HP ProLiant ML570 Generation 2 Maintenance and Service Guide can be accessed through the Documentation CD or the website: www.hp.com/servers/proliant/manage HP ProLiant ML570 Generation 2 Server Setup and Installation Guide 5-29
Installing the Rack Server Routine Maintenance The HP ProLiant ML570 Generation 2 Maintenance and Service Guide provides specific information required for general maintenance and component replacement, including: • Spare part numbers • Removal and replacement procedures • Diagnostic tools The HP ProLiant ML570 Generation 2 Maintenance and Service Guide can be accessed through the Documentation CD or the website: www.hp.com/servers/proliant/manage HP ProLiant ML570 Generation 2 Server Setup and Installation Guide 5-29
HP ProLiant ML570 Generation 2 Server Setup and Installation Guide
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... SmartStart software to install an operating system, refer to install the operating system of your choice. Installing the Tower Server 7. After RBSU configures your hardware for general maintenance and component replacement, including: • Spare part numbers • Removal and replacement procedures • Diagnostic tools The HP ProLiant ML570 Generation 2 Maintenance and Service Guide can be accessed through the Documentation CD or the website: www.hp.com/servers/proliant/manage 6-8 HP ProLiant ML570 Generation 2 Server Setup and Installation Guide Follow the instructions provided...
... SmartStart software to install an operating system, refer to install the operating system of your choice. Installing the Tower Server 7. After RBSU configures your hardware for general maintenance and component replacement, including: • Spare part numbers • Removal and replacement procedures • Diagnostic tools The HP ProLiant ML570 Generation 2 Maintenance and Service Guide can be accessed through the Documentation CD or the website: www.hp.com/servers/proliant/manage 6-8 HP ProLiant ML570 Generation 2 Server Setup and Installation Guide Follow the instructions provided...