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HP BladeSystem Management Pack version 1.0 for Microsoft System Center Essentials Troubleshooting Assistant


Page 9
... HP BladeSystem Enclosure Monitor Service is running , restart the Monitor Service. Verify that it failed to connect to the Monitor Service. The default internet browser is not used when opening the Onboard Administrator web page Monitor Manager always uses Microsoft® Internet Explorer to the Monitor Service. Troubleshooting 9 A critical state displays in the Monitor Manager details pane. The details pane in the Monitor Manager is not updated automatically The user must click the Refresh button to force an update...
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HP Insight Management Agents architecture for Windows servers


Page 5
... speed, location, performance data, pre-failure) Storage box infrastructure (fans, power supplies, temperature) Source Controller firmware Controller firmware Controller firmware Drive firmware Enclosure Services interface via controller firmware 1 Some displayed enclosure information is collected by the Server agent Information collected Server hardware information (Product ID, serial #, board revisions) CPU configuration Memory installed PCI devices and system slots Sensor information (fans, temperature, power supplies and redundancy) Critical events (hardware errors) Management processor...
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HP ProLiant Servers Troubleshooting Guide


Page 5
... HP Insight Diagnostics ...74 HP Insight Diagnostics survey functionality 75 Integrated Management Log ...75 Array diagnostic software...76 Remote support and analysis tools ...76 HP Insight Remote Support software 76 Keeping the system current ...77 Drivers ...77 ProLiant Support Packs ...77 Version control ...77 Operating system version support ...77 HP Smart Update Manager...77 System Online ROM flash component utility 78 Subscriber's choice...78 Care Pack ...78 Firmware maintenance...79 Types of ROM...79 Verifying firmware versions...80 Updating firmware ...81 Unsupported processor...
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HP ProLiant Servers Troubleshooting Guide


Page 38
... other options, run the utility, you need the latest Smart Array Controller device driver. Uninstall any incorrect drivers before installing the correct drivers. If the "Unsupported processor detected" message is installed properly. After installing or replacing boards or other device is available, see the server documentation. Restart the server. For information on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). 10. If no documentation is set...
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HP ProLiant Servers Troubleshooting Guide


Page 56
... change the settings to be turned off, do so using the AT command AT&Q6%C0. 2. You are unable to the network controller documentation. Hardware problems 56 If this . Check the network controller LEDs to match the ISP. 3. Run Insight Diagnostics ("HP Insight Diagnostics" on page 74) and replace failed components as indicated. Network controller has stopped working Action: 1. If the ISP you are accessing requires error control to be sure the PCI slot...
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HP ProLiant Servers Troubleshooting Guide


Page 57
... network cable is receiving power, if applicable. 6. Run Insight Diagnostics ("HP Insight Diagnostics" on page 17) exist. 4. Restart the server, and then reinstall the network driver. 4. Check the PCI Hot Plug power LED to enable BitLocker™ after the installation is not damaged. 7. b. Uninstall the network controller driver for the controller. Be sure the server recognizes the controller and that resources are available for the malfunctioning controller in loss of access to the server and operating...
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HP ProLiant Servers Troubleshooting Guide


Page 60
...). If you apply the update and have two good backups before running the System Erase Utility. Be sure the server has adequate resources (processor speed, hard drive space, and memory) for using a backup utility. 6. CAUTION: Perform a backup before you have problems, locate files to apply an operating system update: 1. Before restoring the backup, make a backup of the system. If the operating system was factory-installed, click Start>Programs>System Tools to HP.
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HP ProLiant Servers Troubleshooting Guide


Page 66
... require a keyboard and mouse. Configuring AMP modes Not all ProLiant servers support all AMP modes. For more information about BIOS Serial Console, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). To change any default settings in the auto-configuration process (such as spare, and automatic failover to reboot automatically. The server that are likely to receive a fatal/uncorrectable memory error are...
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HP ProLiant Servers Troubleshooting Guide


Page 97
... the array accelerator board in the RIS. Action: Run the server setup utility to the ADU instructions. Drive Time-Out Occurred on this drive. Check the other errors such as drive time-out), or is unable to get data due to these features not being supported on ADU to determine proper drive locations. 2. Examine the graphical drive representation on the controller. Action: HP stores the hard drive configuration information in...
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HP ProLiant Servers Troubleshooting Guide


Page 147
... latest firmware version ("Firmware maintenance" on the following drive(s) using ROM Flash Components (download from backup. • Replace drive or array accelerator, as appropriate. 1770-Slot X Drive Array - expansion progress data lost while a logical expansion operation was expanded; Error messages 147 Expansion will resume when Array Accelerator battery reaches full charge. Action: No action is known to cause intermittent problems. Update all drives to : • Array accelerator or hard drive...
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HP ProLiant Servers Troubleshooting Guide


Page 185
... 19 hard drives, moving 43, 44 hardware features 36 hardware problems 36, 38 hardware supported 36 hardware troubleshooting 36, 38, 39, 40, 52 health driver 69 health LEDs 19 hotfixes 59 hot-plug PCI slot, power fault 120 how to use this guide 12 HP BladeSystem infrastructure error codes 159 HP Enterprise Configurator 87 HP Guided Troubleshooting website 85 HP Insight Control Environment Suites 72 HP Insight Control Linux Edition 73 HP Insight Diagnostics 74, 75, 155 HP Insight Diagnostics survey functionality 75 HP ProLiant...
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HP ProLiant Servers Troubleshooting Guide


Page 187
... Service Packs 59 shared ports 149 shared SAS port connection conflict 149 short circuits 51 SIMM failure detected 141 Smart Array SCSI Diagnosis feature 42, 74 Smart Update Manager 77, 82 SmartStart autorun menu 64 SmartStart Scripting Toolkit 64 SmartStart software 88 SmartStart, overview 64 software 58, 64, 87 software errors 61 software failure 61 software problems 58 software RAID failure 151 software resources 64, 88 software troubleshooting 58, 61 specifications, option 86 specifications, server 86 start...
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Implementing Microsoft Windows Server 2003 with Service Pack 1 on ProLiant servers integration note


Page 20
... following: Setup had problems installing the following device: Compaq Smart Array 4200 Controller. Solution To resolve this issue upgrade to Smart Array Cluster Controller Firmware Version 1.70 (or later) and upgrade to delay installing this device until after setup is complete? The Smart Array 4200 Controller will require regeneration. Description When a device driver is updated for Windows 2000/Server 2003 • Download location: http://h18007.www1.hp.com/support/files/server/us/locate/2757...
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Upgrading to Microsoft Windows Server 2003 with Service Pack 1 on ProLiant servers integration note


Page 8
... upgrade to the upgrade. 5. If you want to use the functionality of the ProLiant Management Agents, install the Simple Network Management Protocol (SNMP) as follows: • Select the Control Panel from the Start menu. • Select Add/Remove Programs. • Click the Add/Remove Windows Components button. • Select Management and Monitoring Tools from HP website: http://h18023.www1.hp.com/support/files/server/us /locate/1989.html. Download and install the latest ProLiant Support Pack (PSP) from the list...
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HP Server Management Packs for Microsoft System Center Essentials User Guide


Page 77
...Processor battery connector degraded Remote Management Processor keyboard connector degraded Remote Management Processor mouse connector degraded Remote Management Processor power connector degraded Remove Management Processor failed reset Target class Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) ProLiant cluster hardware events Windows...
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ProLiant ML370 Generation 3 Server Maintenance and Service Guide


Page 111
... server powering down 2-7 specifications 5-3 rated auxiliary voltage rack server 5-3 tower server 5-2 rated output voltages rack server 5-3 tower server 5-2 rated steady-state power rack server 5-3 tower server 5-2 RBSU See ROM-Based Setup Utility (RBSU) rear fan cage, part numbers 1-6 rear unit identification LED/switch, locating 4-6 receptacle, part number 1-5 reconfiguring BIOS settings 2-58 redundant fan cage removing 2-25 replacing 2-26 redundant power supply, installing 2-18 release buttons, hard drive 2-20 release latch, access panel 2-14 release lever, PCI-X slot 2-30 remote management...
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HP ProLiant ML370 Generation 3 Setup and Installation Guide


Page 51
... of the rack server Table 3-5: Rear Panel Components of the Rack Server Item 1 2 3 4 5 6 7 8 9 Description PCI-X expansion slots VHDCI SCSI port 2 connector Ethernet 10/100/1000 port iLO management port Parallel connector Video connector USB connectors T-15 Torx tool Unit ID switch and LED Item 10 11 12 13 14 15 16 17 Description Auxiliary VHDCI SCSI blank Serial connector B Serial connector A Mouse connector Keyboard connector Primary hot-plug power supply Unit serial number Redundant hot-plug power supply bay 3-6 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
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HP ProLiant ML370 Generation 3 Setup and Installation Guide


Page 145
... the material in this guide, the HP ProLiant ML370 Generation 3 Maintenance and Service Guide provides specific information required for general maintenance and component replacement, including: • Spare part numbers • Removal and replacement procedures • Diagnostic tools To access the maintenance and service guide, refer to the Documentation CD or refer to extend the server and access the server rear panel in this section explain how to www.hp.com/products/servers/platforms 4-22 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
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HP ProLiant ML370 Generation 3 Setup and Installation Guide


Page 157
... Service Guide provides specific information required for general maintenance and component replacement, including: • Spare part numbers • Removal and replacement procedures • Diagnostic tools To access the maintenance and service guide, refer to the Documentation CD or refer to the Documentation CD provided with the server. Installing the Tower Server Routine Maintenance For information concerning routine maintenance and safety precautions, refer to www.hp.com/products/servers/platforms 5-8 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
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HP ProLiant ML370 Generation 3 Setup and Installation Guide


Page 181
... to display a custom message during POST. • Processor Hyper-Threading-allows you to view POST error messages and run RBSU remotely through a serial connection to allow maximum flexibility and protection. The default is enabled. BIOS Serial Console The BIOS Serial Console menu option allows you to the BIOS Serial Console User Guide. 7-8 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide The health driver overrides the default setting when loading the operating system to the server COM port. CAUTION: Always configure the fan speed control for...

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We have the following 67 documents available for the HP ML370:
  • HP ProLiant ML370 Generation 3 Setup and Installation Guide
  • Important Safety Information - For Server, Storage, Power, Networking, and Rack Products
  • HP ProLiant Servers Troubleshooting Guide
  • Microsoft Windows Event ID and SNMP Traps Reference Guide for use with SmartStart version 8.25
  • ProLiant ML370 Generation 3 Server Maintenance and Service Guide
  • HP Server Management Packs for Microsoft System Center Essentials User Guide
  • HP BladeSystem Management Pack for Microsoft System Center Essentials 2007 User Guide
  • Power basics for IT professionals
  • HP Insight Management WBEM Providers for Windows Server 2003 and Windows Server 2008 User Guide
  • HP Insight Diagnostics User Guide
  • Implementing Microsoft Windows 2000 with Service Pack 4 on ProLiant servers integration note
  • 57 More!
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