ProLiant Essentials Foundation Pack Installation Guide
Page 1
... ProLiant server drivers, utilities, and management agents. • HP Systems Insight Manager (SIM) - Manual Installation using ORCA (Option ROM Configuration for HP products and services are U.S. collection of all its approach to prepare the server for more details on the hardware installation and configuration poster. 1. Boot the SmartStart CD and click Getting Started, for operating system installation. Download the latest Management CD from www.hp.com/servers/manage • Download the latest individual software components from the Software and Driver download...
... ProLiant server drivers, utilities, and management agents. • HP Systems Insight Manager (SIM) - Manual Installation using ORCA (Option ROM Configuration for HP products and services are U.S. collection of all its approach to prepare the server for more details on the hardware installation and configuration poster. 1. Boot the SmartStart CD and click Getting Started, for operating system installation. Download the latest Management CD from www.hp.com/servers/manage • Download the latest individual software components from the Software and Driver download...
HP BladeSystem Management Pack version 1.0 for Microsoft System Center Essentials Troubleshooting Assistant
Page 9
... the network connection and login credentials are multiple device state changes (on the enclosure's Onboard Administrator before adding the enclosure to open the Onboard Administrator web page. Click Computer Management>Services, and verify that the HP BladeSystem Enclosure Monitor Service is running. Click Computer Management>Services, and verify that the HP BladeSystem Enclosure Monitor Service is running , restart the Monitor Service. Troubleshooting 9 Only valid enclosures can be added to the Monitor Service. • A fan or power supply displays...
... the network connection and login credentials are multiple device state changes (on the enclosure's Onboard Administrator before adding the enclosure to open the Onboard Administrator web page. Click Computer Management>Services, and verify that the HP BladeSystem Enclosure Monitor Service is running. Click Computer Management>Services, and verify that the HP BladeSystem Enclosure Monitor Service is running , restart the Monitor Service. Troubleshooting 9 Only valid enclosures can be added to the Monitor Service. • A fan or power supply displays...
HP Insight Diagnostics Online Edition Featuring Survey Utility and IML Viewer
Page 4
... critical hardware and operating system configuration information which allows the administrator to address these challenges, specific requirements have emerged in meeting this objective. Typical uses of Insight Diagnostics Online Edition. Service tools ensure that are as important as the file systems, the system BIOS, SCSI drivers, disk array drivers, the Windows Hardware Abstraction Layer (HAL), the Windows Registry, and the health driver. Insight Diagnostics Online Edition...
... critical hardware and operating system configuration information which allows the administrator to address these challenges, specific requirements have emerged in meeting this objective. Typical uses of Insight Diagnostics Online Edition. Service tools ensure that are as important as the file systems, the system BIOS, SCSI drivers, disk array drivers, the Windows Hardware Abstraction Layer (HAL), the Windows Registry, and the health driver. Insight Diagnostics Online Edition...
HP Insight Management Agents architecture for Windows servers
Page 5
... speed, location, performance data, pre-failure) Storage box infrastructure (fans, power supplies, temperature) Source Controller firmware Controller firmware Controller firmware Drive firmware Enclosure Services interface via controller firmware 1 Some displayed enclosure information is collected by the Server agent Information collected Server hardware information (Product ID, serial #, board revisions) CPU configuration Memory installed PCI devices and system slots Sensor information (fans, temperature, power supplies and redundancy) Critical events (hardware errors) Management processor...
... speed, location, performance data, pre-failure) Storage box infrastructure (fans, power supplies, temperature) Source Controller firmware Controller firmware Controller firmware Drive firmware Enclosure Services interface via controller firmware 1 Some displayed enclosure information is collected by the Server agent Information collected Server hardware information (Product ID, serial #, board revisions) CPU configuration Memory installed PCI devices and system slots Sensor information (fans, temperature, power supplies and redundancy) Critical events (hardware errors) Management processor...
Implementing Microsoft Windows Server 2008 on HP ProLiant servers
Page 23
... this error occurs, download and install iLO 2 firmware Version 1.29 (or later). Issue 3 A blue screen error may display upon installation of Windows Server 2008. Issue 5 On servers booting from Internal 4/8 Port SAS Controller, upgrading from the \windows\system32\drivers directory (and any other locations) or removing any effect. Appendix A: known issues and workarounds ProLiant servers with Windows Server 2008 Table A-1 lists the known issues with ProLiant servers with Windows Server 2008. Workaround If this time. Description An LSI IDE RAID driver...
... this error occurs, download and install iLO 2 firmware Version 1.29 (or later). Issue 3 A blue screen error may display upon installation of Windows Server 2008. Issue 5 On servers booting from Internal 4/8 Port SAS Controller, upgrading from the \windows\system32\drivers directory (and any other locations) or removing any effect. Appendix A: known issues and workarounds ProLiant servers with Windows Server 2008 Table A-1 lists the known issues with ProLiant servers with Windows Server 2008. Workaround If this time. Description An LSI IDE RAID driver...
Implementing Microsoft Windows Server 2008 Foundation on HP ProLiant servers
Page 7
...; Update iLO 2 firmware to Version 1.42 (or later). PSP makes software maintenance easier by: • Increasing server manageability • Enabling administrators to help efficiently install, upgrade, and manage system software. HP ProLiant Support Pack The HP ProLiant Support Pack (PSP) includes operating system-specific bundles of drivers, utilities, and management agents optimized for ProLiant servers HP recommends using SmartStart 8.25 or later. Supported components for ProLiant systems. The PSP is supported through SmartStart manual and assisted path installation options. Server...
...; Update iLO 2 firmware to Version 1.42 (or later). PSP makes software maintenance easier by: • Increasing server manageability • Enabling administrators to help efficiently install, upgrade, and manage system software. HP ProLiant Support Pack The HP ProLiant Support Pack (PSP) includes operating system-specific bundles of drivers, utilities, and management agents optimized for ProLiant servers HP recommends using SmartStart 8.25 or later. Supported components for ProLiant systems. The PSP is supported through SmartStart manual and assisted path installation options. Server...
HP VMware ESXi 4.0 Getting Started guide
Page 5
... to change the device boot order. Set up the server, you are installing to the hard drive, proceed to boot before the hard drive. The remote graphics capability is available for HP ProLiant ML and DL servers. each prompt is included with the following ways: o Locally-Use your server. 5. b. A menu appears to flash media (USB key or SD card). Ensure the flash media is configured to step 8. 6. Enable CPU virtualization. You must perform this step for supporting Windows® 64 bit operating...
... to change the device boot order. Set up the server, you are installing to the hard drive, proceed to boot before the hard drive. The remote graphics capability is available for HP ProLiant ML and DL servers. each prompt is included with the following ways: o Locally-Use your server. 5. b. A menu appears to flash media (USB key or SD card). Ensure the flash media is configured to step 8. 6. Enable CPU virtualization. You must perform this step for supporting Windows® 64 bit operating...
HP ProLiant ML350 G6 Server Maintenance and Service Guide
Page 69
... boot, on the new server. You can have a support obligation with 1 to the latest server technologies. The wizard-based user interface simplifies the migration process and requires little experience or training. HP Insight Remote Support software HP Insight Remote Support software delivers secure remote support for hardware failure using secure technology that have your systems remotely monitored for your business. In many cases, you can avoid problems before they occur. HP Insight Server Migration software for ProLiant...
... boot, on the new server. You can have a support obligation with 1 to the latest server technologies. The wizard-based user interface simplifies the migration process and requires little experience or training. HP Insight Remote Support software HP Insight Remote Support software delivers secure remote support for hardware failure using secure technology that have your systems remotely monitored for your business. In many cases, you can avoid problems before they occur. HP Insight Server Migration software for ProLiant...
HP ProLiant Servers Troubleshooting Guide
Page 5
... HP Insight Diagnostics ...74 HP Insight Diagnostics survey functionality 75 Integrated Management Log ...75 Array diagnostic software...76 Remote support and analysis tools ...76 HP Insight Remote Support software 76 Keeping the system current ...77 Drivers ...77 ProLiant Support Packs ...77 Version control ...77 Operating system version support ...77 HP Smart Update Manager...77 System Online ROM flash component utility 78 Subscriber's choice...78 Care Pack ...78 Firmware maintenance...79 Types of ROM...79 Verifying firmware versions...80 Updating firmware ...81 Unsupported processor...
... HP Insight Diagnostics ...74 HP Insight Diagnostics survey functionality 75 Integrated Management Log ...75 Array diagnostic software...76 Remote support and analysis tools ...76 HP Insight Remote Support software 76 Keeping the system current ...77 Drivers ...77 ProLiant Support Packs ...77 Version control ...77 Operating system version support ...77 HP Smart Update Manager...77 System Online ROM flash component utility 78 Subscriber's choice...78 Care Pack ...78 Firmware maintenance...79 Types of ROM...79 Verifying firmware versions...80 Updating firmware ...81 Unsupported processor...
HP ProLiant Servers Troubleshooting Guide
Page 38
... the power cable, of the server access panel or the server documentation. For more information, see "Unsupported processor stepping with Intel® processors (on supported hardware, see the server documentation. a. c. For additional information about required switch settings, see the device, server, and OS documentation. For information on page 83)." 9. If no memory, I/O, or interrupt conflicts exist. 5. Be sure the new hardware is not caused by a change to support the installed processor. Common problems...
... the power cable, of the server access panel or the server documentation. For more information, see "Unsupported processor stepping with Intel® processors (on supported hardware, see the server documentation. a. c. For additional information about required switch settings, see the device, server, and OS documentation. For information on page 83)." 9. If no memory, I/O, or interrupt conflicts exist. 5. Be sure the new hardware is not caused by a change to support the installed processor. Common problems...
HP ProLiant Servers Troubleshooting Guide
Page 56
... server ROM is receiving power, if applicable. 8. Run Insight Diagnostics ("HP Insight Diagnostics" on adding or replacing PCI Hot Plug devices, if applicable. 5. For LED information, refer to the server and operating system documentation. 6. Be sure a valid IP address is working Action: 1. Be sure the network cable is assigned to the controller and that the configuration settings are unable to see if any statuses indicate the source of the problem. Check the network controller LEDs...
... server ROM is receiving power, if applicable. 8. Run Insight Diagnostics ("HP Insight Diagnostics" on adding or replacing PCI Hot Plug devices, if applicable. 5. For LED information, refer to the server and operating system documentation. 6. Be sure a valid IP address is working Action: 1. Be sure the network cable is assigned to the controller and that the configuration settings are unable to see if any statuses indicate the source of the problem. Check the network controller LEDs...
HP ProLiant Servers Troubleshooting Guide
Page 57
... the PCI slot is not disabled, the system requests the recovery method selected when BitLocker™ was added Action: 1. Be sure the new expansion board has not changed the server configuration, requiring reinstallation of the network controller. Restart the server, and then reinstall the network driver. 4. Failure to provide the correct recovery password or passwords results in the operating system. Hardware problems 57 Uninstall the network controller driver for Servers on page 17) exist. 2. Network controller stopped working by replacing...
... the PCI slot is not disabled, the system requests the recovery method selected when BitLocker™ was added Action: 1. Be sure the new expansion board has not changed the server configuration, requiring reinstallation of the network controller. Restart the server, and then reinstall the network driver. 4. Failure to provide the correct recovery password or passwords results in the operating system. Hardware problems 57 Uninstall the network controller driver for Servers on page 17) exist. 2. Network controller stopped working by replacing...
HP ProLiant Servers Troubleshooting Guide
Page 60
... server has adequate resources (processor speed, hard drive space, and memory) for using the System Erase Utility and reinstalling all connected hard drives completely. Be sure you can try to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all system software. Some updates overwrite files specific to correct the problems on page 77). Restoring to a backed-up version If you recently upgraded the operating...
... server has adequate resources (processor speed, hard drive space, and memory) for using the System Erase Utility and reinstalling all connected hard drives completely. Be sure you can try to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all system software. Some updates overwrite files specific to correct the problems on page 77). Restoring to a backed-up version If you recently upgraded the operating...
HP ProLiant Servers Troubleshooting Guide
Page 66
... Network boot by pressing the F12 key. BIOS Serial Console BIOS Serial Console allows you are remotely configuring does not require a keyboard and mouse. For more information about BIOS Serial Console, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Software tools and solutions 66 After the settings are removed from a supported boot device. RBSU provides menu options only for DIMM population requirements. See the server-specific user guide...
... Network boot by pressing the F12 key. BIOS Serial Console BIOS Serial Console allows you are remotely configuring does not require a keyboard and mouse. For more information about BIOS Serial Console, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Software tools and solutions 66 After the settings are removed from a supported boot device. RBSU provides menu options only for DIMM population requirements. See the server-specific user guide...
HP ProLiant Servers Troubleshooting Guide
Page 97
... errors. Examine the graphical drive representation on ADU to these features not being supported on the Diagnostics screen to initialize the monitor and performance features. FYI: Drive (Bay) X is not a data-loss situation. Action: Check for other errors occur, upgrade the firmware to a physical drive and the command was never acknowledged. Action: Run the server setup utility to determine resolution. Action: Replace the array accelerator board. Drive Monitoring is NOT Enabled...
... errors. Examine the graphical drive representation on ADU to these features not being supported on the Diagnostics screen to initialize the monitor and performance features. FYI: Drive (Bay) X is not a data-loss situation. Action: Check for other errors occur, upgrade the firmware to a physical drive and the command was never acknowledged. Action: Run the server setup utility to determine resolution. Action: Replace the array accelerator board. Drive Monitoring is NOT Enabled...
HP ProLiant Servers Troubleshooting Guide
Page 132
... indicated. 600 Series 601-Diskette Controller Error Audible Beeps: None Possible Cause: Diskette controller circuitry failure occurred. Action: Run the server setup utility to reassign resources for the parallel port and manually resolve the resource conflict. 3. Be sure the diskette drive cables are connected. 2. Remove the diskette from working correctly. Audible Beeps: 2 short Possible Cause: Mismatch in the drive. 3. Replace the diskette drive, the cable, or both. 3. Error messages 132 Audible Beeps: 2 short Possible...
... indicated. 600 Series 601-Diskette Controller Error Audible Beeps: None Possible Cause: Diskette controller circuitry failure occurred. Action: Run the server setup utility to reassign resources for the parallel port and manually resolve the resource conflict. 3. Be sure the diskette drive cables are connected. 2. Remove the diskette from working correctly. Audible Beeps: 2 short Possible Cause: Mismatch in the drive. 3. Replace the diskette drive, the cable, or both. 3. Error messages 132 Audible Beeps: 2 short Possible...
HP ProLiant Servers Troubleshooting Guide
Page 147
... drive(s) using ROM Flash Components (download from backup. • Replace drive or array accelerator, as appropriate. 1770-Slot X Drive Array - Error messages 147 Drive(s) Disabled Due to Failure During Capacity Expansion ...Select F1 to re-enable logical drives. Audible Beeps: None Possible Cause: Data was lost while the array was removed; Action: The indicated drives are running firmware that is known to cause intermittent problems. Update all drives to : • Array accelerator or hard drive...
... drive(s) using ROM Flash Components (download from backup. • Replace drive or array accelerator, as appropriate. 1770-Slot X Drive Array - Error messages 147 Drive(s) Disabled Due to Failure During Capacity Expansion ...Select F1 to re-enable logical drives. Audible Beeps: None Possible Cause: Data was lost while the array was removed; Action: The indicated drives are running firmware that is known to cause intermittent problems. Update all drives to : • Array accelerator or hard drive...
HP ProLiant Servers Troubleshooting Guide
Page 185
... 19 hard drives, moving 43, 44 hardware features 36 hardware problems 36, 38 hardware supported 36 hardware troubleshooting 36, 38, 39, 40, 52 health driver 69 health LEDs 19 hotfixes 59 hot-plug PCI slot, power fault 120 how to use this guide 12 HP BladeSystem infrastructure error codes 159 HP Enterprise Configurator 87 HP Guided Troubleshooting website 85 HP Insight Control Environment Suites 72 HP Insight Control Linux Edition 73 HP Insight Diagnostics 74, 75, 155 HP Insight Diagnostics survey functionality 75 HP ProLiant...
... 19 hard drives, moving 43, 44 hardware features 36 hardware problems 36, 38 hardware supported 36 hardware troubleshooting 36, 38, 39, 40, 52 health driver 69 health LEDs 19 hotfixes 59 hot-plug PCI slot, power fault 120 how to use this guide 12 HP BladeSystem infrastructure error codes 159 HP Enterprise Configurator 87 HP Guided Troubleshooting website 85 HP Insight Control Environment Suites 72 HP Insight Control Linux Edition 73 HP Insight Diagnostics 74, 75, 155 HP Insight Diagnostics survey functionality 75 HP ProLiant...
HP ProLiant Servers Troubleshooting Guide
Page 186
... OS boot problems flowchart 31 P panic error 59 parallel port 131 parameters 62 parity errors 90, 97, 120 part numbers 86 passwords 118 patches 59 PCI boards 39 PCI device 122, 123 PCI slot, power fault 120 PCI slots 120 performance optimization scan 141 phone numbers 171 physical drive state 113 port 85 code, expansion board-related 165 port 85 code, list 163 port 85 code, memory-related 165 port 85 code, miscellaneous 166 port 85 code, processor-related 164 port 85 code, troubleshooting 163 port 85 code...
... OS boot problems flowchart 31 P panic error 59 parallel port 131 parameters 62 parity errors 90, 97, 120 part numbers 86 passwords 118 patches 59 PCI boards 39 PCI device 122, 123 PCI slot, power fault 120 PCI slots 120 performance optimization scan 141 phone numbers 171 physical drive state 113 port 85 code, expansion board-related 165 port 85 code, list 163 port 85 code, memory-related 165 port 85 code, miscellaneous 166 port 85 code, processor-related 164 port 85 code, troubleshooting 163 port 85 code...
HP ProLiant Servers Troubleshooting Guide
Page 187
... Service Packs 59 shared ports 149 shared SAS port connection conflict 149 short circuits 51 SIMM failure detected 141 Smart Array SCSI Diagnosis feature 42, 74 Smart Update Manager 77, 82 SmartStart autorun menu 64 SmartStart Scripting Toolkit 64 SmartStart software 88 SmartStart, overview 64 software 58, 64, 87 software errors 61 software failure 61 software problems 58 software RAID failure 151 software resources 64, 88 software troubleshooting 58, 61 specifications, option 86 specifications, server 86 start...
... Service Packs 59 shared ports 149 shared SAS port connection conflict 149 short circuits 51 SIMM failure detected 141 Smart Array SCSI Diagnosis feature 42, 74 Smart Update Manager 77, 82 SmartStart autorun menu 64 SmartStart Scripting Toolkit 64 SmartStart software 88 SmartStart, overview 64 software 58, 64, 87 software errors 61 software failure 61 software problems 58 software RAID failure 151 software resources 64, 88 software troubleshooting 58, 61 specifications, option 86 specifications, server 86 start...
