HP M24h Support and Manuals
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Maintenance and Service Guide - Page 2
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
Maintenance and Service Guide - Page 3
...: December 2022 Document Part Number: N28339-M24hMSG-V1 Assembly part number: N28342-001 M28339-001
Product notice
Only trained service personnel familiar with this...set forth in the express warranty statements accompanying such products and services. The only warranties for technical or editorial errors or omissions contained herein. Nothing herein should service it. © Copyright 2022 HP...
Maintenance and Service Guide - Page 4
...Important service information and precautions 1 RoHS (2002/95/EC) requirements ...2 General descriptions ...2 Firmware updates...2 Before returning the repaired product to the customer 2
2 Monitor features ...3 Features ...3 Front components ...4 Rear components ...5 Locating the serial number and product number 7
3 Illustrated parts catalog...8 How to order parts ...9
4 Removal and replacement...
Maintenance and Service Guide - Page 5
...service manual provide effective methods of performing service operations.
The cautions and notes are important to find additional HP resources. The service procedures recommended and described in a repair center. Improper service...● If you must replace a capacitor, make the product
...specification and part number match the BOM
and location.
1 This information provides general service...
Maintenance and Service Guide - Page 6
... check and repair the product before replacement. General descriptions
This manual contains general information. Measurements that are available at support.hp.com. If the original parts are not RoHS complaint, the replacement parts can cause a short circuit that causes malfunctions.
● To avoid damage, be sure the product is posted, the monitor does not need a firmware update.
ERP Lot5...
Maintenance and Service Guide - Page 7
...) adjustments in several languages for easy setup and screen optimization ● HP Display Assistant software for adjusting monitor settings and enabling theft deterrence features Energy saver feature to meet requirements for lower resolutions; To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to the Product Notices provided in -plane...
Maintenance and Service Guide - Page 9
.... Power connector On: The monitor is off or in sleep mode Connects a VGA cable to the source device
5
Rear components
To identify the components on . M24h:
Component 1 Security cable slot 2 Power connector 3 Power Light
4 VGA connector 5 HDMI port 1
Function
Connects an optional security cable.. Off: Depending on your monitor...
Maintenance and Service Guide - Page 10
...:
Component 1 Security cable slot 2 Power connector 3 Power Light
4 VGA connector 5 HDMI port 1
HDMI ports 2
Function
Connects an optional security cable.. Off: Depending on your monitor model,the monitor is on. Power connector On: The monitor is off or in sleep mode Connects a VGA cable to the source device
6
Maintenance and Service Guide - Page 11
For worldwide models (except India): Barcode label M27h M24h
Safety label M24h M27h： For India: Bar code label M24h： M27h：
Spec label M24h M27h：
7 Locating the serial number and product number
Depending on the product, the serial number and product number are located on a label on the ...
Maintenance and Service Guide - Page 12
... 0.5T(1A2H-AUDIO)(ENCORE3)
REAR COVER(ABS 85% POR +5% OBP/JACK BLACK (60090337))(HD M24h)ASSY REAR COVER(ABS 85% PCR +5% 0BP/JACK BLACK (60090337))(Hp M24h)
8
Qty
1 1 1 1 1 1 14 1 1 1 1 SCREW-MI M3.0*4.0L...
REAR SUPPORT-L CPCR-85% ABS+5% PET/MCK BLACK. (6009-0337))(ENCORE 3-M24F) REAR SUPPORT-R(PCR-85x A8S+5% PETAIACK BLACK (60090537)/(ENCORE 3-M24f) MAC. 3 Illustrated parts catalog
M24h
To ...
Maintenance and Service Guide - Page 13
SCREW - MI M3.O*6.OL, BLR-ZNNCHEAD DIAMETER 7.0)
2
12
HINGE-HOLDER BKTISGCC 2T) (HD M24h&M27h)
1
13
NECK(Hp M24h)(Sliver)_CX
1
2
14
BASE(Hp M24h)(Sliver)_CX
1
15
FRONT DECO(ABS 85% PCR +5% OBP/CERAMIC WHITE)(ENCORE 3-M27FWA)ASS'Y
1
15-1
FRONT DECO(ABS 85% PCR +5% OBP/CERAMIC WHITE)(ENCORE 3-M27FWA)
1
...
Maintenance and Service Guide - Page 14
.... SCREW-MI M3.0:4.0L. SCREW-MI M3.0°4.0L, BLK-Ni
REAR SUPPORT-L(PCR-85% ABS+5% PET/UACK BLACK (6009-0337))CENCORE 3-M27h) REAR SURRORT-R(CRCR-85% ABS+5% PETWACK BLACK (6009-0337))(ENCORE 3-M/27h) HINGE-HOLDER BKT(SGCC 27)(Hp M24h&M27h)
SHELOING (SECC O.5T)(1A2H-AUDIO)(ENCORE3)-C
MAC. Item
1 2 3 4 5 6 7 8 9 10 11 12...
Maintenance and Service Guide - Page 15
...if it is not an exact match.
For complete and current information about supported parts for purchase from the HP part store at https://partsurfer.hp.com/Search.aspx. How to order parts
Connectors by manufacturer
HDMI:
0476591100 Molex | Connectors, Interconnects | DigiKey
VGA... or region, and then follow the on-screen instructions. NOTE: HP continually improves and changes product parts.
Maintenance and Service Guide - Page 16
...monitor. 1) Read the "Important safety information" and "Important service information and precautions"
sections in the following dimensions:
Rear Cover
... that the monitors are to be placed along with the number of this guide. 2) Clean the room for disassembly on page 12. Remove the Rear Cover... 4 Removal and replacement procedures
Adherence to these steps: ▲ Prepare the monitor for proper...
Maintenance and Service Guide - Page 24
... function is incompatible. Set Auto-Switch Input to Off and manually select the input Open the OSD menu and select Brightness to a supported setting. Change the settings to adjust the brightness... sure that the computer power is locked. Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended solutions.
Press and hold...
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