Reference Guide
Page 1
Go to www.hp.com/support/ljM28MFPFAQ or scan the QR code. Initialization/Cleaning/Cooling down Cartridge error Cartridge Very Low ! HP LaserJet Pro MFP M28-M31 Reference Guide English 1 Français 3 Español 5 Português 7 9 Need Help? Control Panel View Base models 9 M29 ...5 6 Ready Processing ! Error/Manual Feed/Manual Duplex/Out of paper 1 W2G54-90914 FAQ For frequently asked questions, go to www.hp.com/support/ljM28MFP • Download the software for your printer model and operating system. • Find user guide and troubleshooting information. &#...
Go to www.hp.com/support/ljM28MFPFAQ or scan the QR code. Initialization/Cleaning/Cooling down Cartridge error Cartridge Very Low ! HP LaserJet Pro MFP M28-M31 Reference Guide English 1 Français 3 Español 5 Português 7 9 Need Help? Control Panel View Base models 9 M29 ...5 6 Ready Processing ! Error/Manual Feed/Manual Duplex/Out of paper 1 W2G54-90914 FAQ For frequently asked questions, go to www.hp.com/support/ljM28MFP • Download the software for your printer model and operating system. • Find user guide and troubleshooting information. &#...
Reference Guide
Page 2
... synchronizes correctly, do so. Restart the printer and the router. Windows Open HP Printer Assistant, select Scan, and then select Scan a Document or Photo. OS X Click Applications, select HP, and then select HP Easy Scan. Verify that the wireless connection is established, the Wireless LED stops blinking and.... If the Wireless LED is off, it is supported. After the Wireless LED starts blinking, continue to www.hp.com/support/ljM28MFP. b. Readiris Pro for temporary connection between the printer and the computer. When the Ready LED is not established. Manually connect the ...
... synchronizes correctly, do so. Restart the printer and the router. Windows Open HP Printer Assistant, select Scan, and then select Scan a Document or Photo. OS X Click Applications, select HP, and then select HP Easy Scan. Verify that the wireless connection is established, the Wireless LED stops blinking and.... If the Wireless LED is off, it is supported. After the Wireless LED starts blinking, continue to www.hp.com/support/ljM28MFP. b. Readiris Pro for temporary connection between the printer and the computer. When the Ready LED is not established. Manually connect the ...
User Guide
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... 29 AirPrint ...29 Android embedded printing (wireless models only 30 5 Copy ...31 Make a copy ...32 Copy identification card ...33 6 Scan ...35 Scan by using the HP Scan software (Windows) ...36 Scan by using the HP Easy Scan Software (OS X) ...37 Additional scan tasks ...38 7 Manage the printer ...39 Change the printer connection type (Windows) ...40 Advanced configuration with...
... 29 AirPrint ...29 Android embedded printing (wireless models only 30 5 Copy ...31 Make a copy ...32 Copy identification card ...33 6 Scan ...35 Scan by using the HP Scan software (Windows) ...36 Scan by using the HP Easy Scan Software (OS X) ...37 Additional scan tasks ...38 7 Manage the printer ...39 Change the printer connection type (Windows) ...40 Advanced configuration with...
User Guide
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...cleaning page ...76 Visually inspect the toner cartridge ...76 Check paper and the printing environment 76 Step one: Use paper that meets HP specifications 76 Step two: Check the environment 77 Adjust Print Density ...77 Resolving print quality problems ...79 Introduction ...79 Troubleshoot print ...quality problems ...79 Improve copy and scan image quality ...87 Introduction ...87 Check the scanner glass for dirt and smudges 87 Check the paper settings ...87 Optimize for ...
...cleaning page ...76 Visually inspect the toner cartridge ...76 Check paper and the printing environment 76 Step one: Use paper that meets HP specifications 76 Step two: Check the environment 77 Adjust Print Density ...77 Resolving print quality problems ...79 Introduction ...79 Troubleshoot print ...quality problems ...79 Improve copy and scan image quality ...87 Introduction ...87 Check the scanner glass for dirt and smudges 87 Check the paper settings ...87 Optimize for ...
User Guide
Page 43
HP's all-inclusive help for the printer includes the following information is correct at the time of publication. 6 Scan ● Scan by using the HP Scan software (Windows) ● Scan by using the HP Easy Scan Software (OS X) ● Additional scan tasks For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 35 For current information, see www.hp.com/ support/ljM28MFP.
HP's all-inclusive help for the printer includes the following information is correct at the time of publication. 6 Scan ● Scan by using the HP Scan software (Windows) ● Scan by using the HP Easy Scan Software (OS X) ● Additional scan tasks For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 35 For current information, see www.hp.com/ support/ljM28MFP.
User Guide
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... then select the printer name. 3. In the HP Printer Assistant, select Scan, and then select Scan a Document or Photo. 4. Adjust the settings if necessary. 5. Click Scan. 36 Chapter 6 Scan ENWW From the computer, open the HP Printer Assistant. ● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name. ●...
... then select the printer name. 3. In the HP Printer Assistant, select Scan, and then select Scan a Document or Photo. 4. Adjust the settings if necessary. 5. Click Scan. 36 Chapter 6 Scan ENWW From the computer, open the HP Printer Assistant. ● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name. ●...
User Guide
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Follow the on your computer. 1. From the computer, open HP Easy Scan, which is located in the Applications folder. 3. When you have scanned all the pages, click File and then Save to save them to the indicators on the printer. 2. ENWW Scan by using the HP Easy Scan Software (OS X) 37 Scan by using the HP Easy Scan Software (OS X) Use the HP Easy Scan software to initiate scanning from software on -screen instructions to scan the document. 4. Load the document on the scanner glass according to a file.
Follow the on your computer. 1. From the computer, open HP Easy Scan, which is located in the Applications folder. 3. When you have scanned all the pages, click File and then Save to save them to the indicators on the printer. 2. ENWW Scan by using the HP Easy Scan Software (OS X) 37 Scan by using the HP Easy Scan Software (OS X) Use the HP Easy Scan software to initiate scanning from software on -screen instructions to scan the document. 4. Load the document on the scanner glass according to a file.
User Guide
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Instructions are available for performing specific scan tasks, such as the following: ● How to scan a general photo or document ● How to scan as editable text (OCR) ● How to www.hp.com/support/ljM28MFP. Additional scan tasks Go to scan multiple pages into a single file 38 Chapter 6 Scan ENWW
Instructions are available for performing specific scan tasks, such as the following: ● How to scan a general photo or document ● How to scan as editable text (OCR) ● How to www.hp.com/support/ljM28MFP. Additional scan tasks Go to scan multiple pages into a single file 38 Chapter 6 Scan ENWW
User Guide
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HP's all-inclusive help for the printer includes the following information is very low" message displays ● Printer does not pick up paper or misfeeds ● Clear paper jams ● Improve print quality ● Resolving print quality problems ● Improve copy and scan image quality ● Solve wireless network problems For more information... patterns ● Restore the factory-set defaults ● A "Cartridge is low" or "Cartridge is correct at the time of publication. For current information, see www.hp.com/ support/ljM28MFP.
HP's all-inclusive help for the printer includes the following information is very low" message displays ● Printer does not pick up paper or misfeeds ● Clear paper jams ● Improve print quality ● Resolving print quality problems ● Improve copy and scan image quality ● Solve wireless network problems For more information... patterns ● Restore the factory-set defaults ● A "Cartridge is low" or "Cartridge is correct at the time of publication. For current information, see www.hp.com/ support/ljM28MFP.
User Guide
Page 67
...printer Action Attention light if off and Ready light is currently processing a job. ENWW Interpret control-panel light patterns 59 For print and scan jobs, the LCD display will show "P1" while scanning the front of the identification card. For copy jobs, the LCD display will show "P2" while... scanning the back of the identification card, and show the copy number being processed. The Attention and Ready lights are blinking. The printer is ...
...printer Action Attention light if off and Ready light is currently processing a job. ENWW Interpret control-panel light patterns 59 For print and scan jobs, the LCD display will show "P1" while scanning the front of the identification card. For copy jobs, the LCD display will show "P2" while... scanning the back of the identification card, and show the copy number being processed. The Attention and Ready lights are blinking. The printer is ...
User Guide
Page 95
... and then disconnect the power cable from the electrical outlet. 2. ENWW Improve copy and scan image quality 87 Press the power button to clean the scanner. 1. Open the scanner lid. 3. Open the HP Embedded Web Server (EWS): a. If the problem still exists, try the following procedure to... sponge to -edge copying If the issue is having image quality problems, first make sure you are using high-quality originals. Improve copy and scan image quality Introduction If the printer is not resolved, see "Improve print quality" for further solutions. CAUTION: Do not use abrasives, acetone,...
... and then disconnect the power cable from the electrical outlet. 2. ENWW Improve copy and scan image quality 87 Press the power button to clean the scanner. 1. Open the scanner lid. 3. Open the HP Embedded Web Server (EWS): a. If the problem still exists, try the following procedure to... sponge to -edge copying If the issue is having image quality problems, first make sure you are using high-quality originals. Improve copy and scan image quality Introduction If the printer is not resolved, see "Improve print quality" for further solutions. CAUTION: Do not use abrasives, acetone,...
User Guide
Page 97
... and then select the printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for printing or scanning documents with cropped edges: ● When the original is not cropped. Change the necessary settings, and then click Apply. ...ENWW Improve copy and scan image quality 89 Open the HP Embedded Web Server (EWS): a. Recopy or scan in this setting for text or pictures 1. b. Select the setting you want to use the Reduce/Enlarge...
... and then select the printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for printing or scanning documents with cropped edges: ● When the original is not cropped. Change the necessary settings, and then click Apply. ...ENWW Improve copy and scan image quality 89 Open the HP Embedded Web Server (EWS): a. Recopy or scan in this setting for text or pictures 1. b. Select the setting you want to use the Reduce/Enlarge...
User Guide
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... 41 F factory-set defaults, restoring 60 G glass, cleaning 87 H HP Customer Care 54 HP Device Toolbox, using 41 HP Easy Scan Software (OS X) 37 HP Embedded Web Server (EWS) features 41 HP EWS, using 41 HP Scan software (Windows) 36 HP Utility 43 HP Utility for Mac Bonjour 43 features 43 HP Utility, Mac 43 I image quality check toner-cartridge status...
... 41 F factory-set defaults, restoring 60 G glass, cleaning 87 H HP Customer Care 54 HP Device Toolbox, using 41 HP Easy Scan Software (OS X) 37 HP Embedded Web Server (EWS) features 41 HP EWS, using 41 HP Scan software (Windows) 36 HP Utility 43 HP Utility for Mac Bonjour 43 features 43 HP Utility, Mac 43 I image quality check toner-cartridge status...
User Guide
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... Mac 25 manually, Windows 23 Windows 23 product and serial number label locating 3 R restoring factory-set defaults 60 S scanner glass cleaning 87 scanning from HP Easy Scan Software (OS X) 37 from HP Scan software (Windows) 36 serial number label locating 3 settings factory-set defaults, restoring 60 shut down after delay setting 50 single-sheet priority...
... Mac 25 manually, Windows 23 Windows 23 product and serial number label locating 3 R restoring factory-set defaults 60 S scanner glass cleaning 87 scanning from HP Easy Scan Software (OS X) 37 from HP Scan software (Windows) 36 serial number label locating 3 settings factory-set defaults, restoring 60 shut down after delay setting 50 single-sheet priority...
