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...busy. Canceled send 157 Fax is busy. Press OK to Page on 153 Black Cartridge Low 153 Black in wrong position 153 Black Very Low 153 Canceled scan. Clear document 155 Communication error 155 ...Cyan Cartridge Low 155 Cyan in wrong position 155 Cyan Very Low 156 Device error, press OK 156 ...50.x Fuser Error 151 79 Error Turn off then on flatbed only 159 Install [color] cartridge 160 Invalid driver Press OK 160 Invalid entry 160 Jam in (area), Open door and clear jam 160 ix
...busy. Canceled send 157 Fax is busy. Press OK to Page on 153 Black Cartridge Low 153 Black in wrong position 153 Black Very Low 153 Canceled scan. Clear document 155 Communication error 155 ...Cyan Cartridge Low 155 Cyan in wrong position 155 Cyan Very Low 156 Device error, press OK 156 ...50.x Fuser Error 151 79 Error Turn off then on flatbed only 159 Install [color] cartridge 160 Invalid driver Press OK 160 Invalid entry 160 Jam in (area), Open door and clear jam 160 ix
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...bin 178 Improve print quality ...179 Use the correct paper type setting in the printer driver 179 Change the paper type setting for Windows 179 Change the paper type setting for Mac 179 Adjust color settings in wrong position 161 Magenta Very Low 161 Manual Duplex Load Tray 1, ... ..... 161 Load Tray 1, / Cleaning mode, OK to start ....... 161 Magenta Cartridge Low 161 Magenta in the printer driver 180 Change the color theme for PC scan 166 Scanning error Cannot connect 166 Settings cleared 166 Used [color] installed, to continue 163 Misprint, Press OK 163 No dial tone 163 No ...
...bin 178 Improve print quality ...179 Use the correct paper type setting in the printer driver 179 Change the paper type setting for Windows 179 Change the paper type setting for Mac 179 Adjust color settings in wrong position 161 Magenta Very Low 161 Manual Duplex Load Tray 1, ... ..... 161 Load Tray 1, / Cleaning mode, OK to start ....... 161 Magenta Cartridge Low 161 Magenta in the printer driver 180 Change the color theme for PC scan 166 Scanning error Cannot connect 166 Settings cleared 166 Used [color] installed, to continue 163 Misprint, Press OK 163 No dial tone 163 No ...
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Change the color options 180 Use paper that meets HP specifications 182 Print a cleaning page 182 Calibrate the product to align the colors 183 Check the print cartridges 183 Print the Supplies Status page 184 Interpret the Print Quality Page 185 Inspect the print cartridge for damage 186 Repetitive image defects 187 Use the printer driver that...
Change the color options 180 Use paper that meets HP specifications 182 Print a cleaning page 182 Calibrate the product to align the colors 183 Check the print cartridges 183 Print the Supplies Status page 184 Interpret the Print Quality Page 185 Inspect the print cartridge for damage 186 Repetitive image defects 187 Use the printer driver that...
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... messages The control panel should indicate ready status. If the scanner bulb does not light during copying, scanning, or faxing, contact HP support. If an error message appears, resolve the error. Problem-solving checklist Follow these problems. 5. The control panel displays messages ... to direct sunlight? Step 2: Check the environment where the product is on 1. If the product motors do not rotate, make sure the print cartridges are all closed. Step 3: Check the control panel for error messages ● Step 4: Test print functionality ● Step 5: Test copy functionality...
... messages The control panel should indicate ready status. If the scanner bulb does not light during copying, scanning, or faxing, contact HP support. If an error message appears, resolve the error. Problem-solving checklist Follow these problems. 5. The control panel displays messages ... to direct sunlight? Step 2: Check the environment where the product is on 1. If the product motors do not rotate, make sure the print cartridges are all closed. Step 3: Check the control panel for error messages ● Step 4: Test print functionality ● Step 5: Test copy functionality...
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... of pages that have been printed with the current print cartridge. Print the Configuration report and other information pages. ● Color usage job log. Use the HP ToolboxFX software HP ToolboxFX is a program that you can view HP ToolboxFX when the product is directly connected to your computer or...in one of these ways: ● In the Windows system tray, double-click the HP ToolboxFX icon ( ). ● On the Windows Start menu, click Programs (or All Programs in the print cartridge and the number of memory installed and whether optional trays are logged for finding recycling ...
... of pages that have been printed with the current print cartridge. Print the Configuration report and other information pages. ● Color usage job log. Use the HP ToolboxFX software HP ToolboxFX is a program that you can view HP ToolboxFX when the product is directly connected to your computer or...in one of these ways: ● In the Windows system tray, double-click the HP ToolboxFX icon ( ). ● On the Windows Start menu, click Programs (or All Programs in the print cartridge and the number of memory installed and whether optional trays are logged for finding recycling ...
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Change the Cartridge low threshold setting, which determine how often HP ToolboxFX collects data from the product. ● Save/Restore Settings. Save the current settings for each of these settings to the following main pages: ● ... Quality. Change the system settings, such as letterhead, prepunched, or glossy paper. ● System Setup. View information about your changes take effect. System Settings The HP ToolboxFX System Settings tab contains links to this page appears on the Configuration page.
Change the Cartridge low threshold setting, which determine how often HP ToolboxFX collects data from the product. ● Save/Restore Settings. Save the current settings for each of these settings to the following main pages: ● ... Quality. Change the system settings, such as letterhead, prepunched, or glossy paper. ● System Setup. View information about your changes take effect. System Settings The HP ToolboxFX System Settings tab contains links to this page appears on the Configuration page.
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...following information: ● Estimated percentage of cartridge life remaining ● Approximate pages remaining ● Part numbers for HP print cartridges ● Number of pages printed ● Information about ordering new HP print cartridges and recycling used HP print cartridges Displays status for: ● Network hardware... Prints a list of all installed PCL 6 fonts Prints information about the color supply usage Prints the service page The service page includes information about calibration and color quality Prints a page that helps solve problems with print quality 134 Chapter ...
...following information: ● Estimated percentage of cartridge life remaining ● Approximate pages remaining ● Part numbers for HP print cartridges ● Number of pages printed ● Information about ordering new HP print cartridges and recycling used HP print cartridges Displays status for: ● Network hardware... Prints a list of all installed PCL 6 fonts Prints information about the color supply usage Prints the service page The service page includes information about calibration and color quality Prints a page that helps solve problems with print quality 134 Chapter ...
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...item Sub-menu item Description Sleep Delay Off 1 Minute Specifies the amount of the color print cartridges reaches the very low threshold. ● Stop: The product stops printing until you replace the print cartridge. ● Prompt: The product stops printing and prompts you must set a password...these steps: 1. To configure the product to replace the print cartridge. If you select the On setting, you to print in color and use the remaining toner in black only to prevent fax interruptions. Color Cartridges Stop Prompt Continue Print Black* Sets how the product behaves when...
...item Sub-menu item Description Sleep Delay Off 1 Minute Specifies the amount of the color print cartridges reaches the very low threshold. ● Stop: The product stops printing until you replace the print cartridge. ● Prompt: The product stops printing and prompts you must set a password...these steps: 1. To configure the product to replace the print cartridge. If you select the On setting, you to print in color and use the remaining toner in black only to prevent fax interruptions. Color Cartridges Stop Prompt Continue Print Black* Sets how the product behaves when...
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Enables or disables the USB flash drive. Sets Courier font values. Type the percentage of estimated life remaining at which the product alerts you choose to replace the very low print cartridge, color printing resumes automatically. Enables or disables color copying. ENWW Tools for troubleshooting 141 Menu item User-Defined Low USB Flash Drive Color Copy Courier Font Sub-menu item Black Cyan Magenta Yellow On* Off On* Off Regular* Dark Sub-menu item Description When you that the print cartridge is low.
Enables or disables the USB flash drive. Sets Courier font values. Type the percentage of estimated life remaining at which the product alerts you choose to replace the very low print cartridge, color printing resumes automatically. Enables or disables color copying. ENWW Tools for troubleshooting 141 Menu item User-Defined Low USB Flash Drive Color Copy Courier Font Sub-menu item Black Cyan Magenta Yellow On* Off On* Off Regular* Dark Sub-menu item Description When you that the print cartridge is low.
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...an NVRAM initialization. 2. Under most conditions, the product automatically restarts. Control panel messages 10.100X Supply Memory Error Description A specific print cartridge has a faulty or missing memory chip. Turn off then on Description The product has experienced an internal embedded software error. If a ... to printing and the auto-continue feature is on, the product will attempt to cancel the job. Reinstall the print cartridge. Interpret control-panel messages Control panel message types Alert and warning messages appear temporarily and might require you to acknowledge the...
...an NVRAM initialization. 2. Under most conditions, the product automatically restarts. Control panel messages 10.100X Supply Memory Error Description A specific print cartridge has a faulty or missing memory chip. Turn off then on Description The product has experienced an internal embedded software error. If a ... to printing and the auto-continue feature is on, the product will attempt to cancel the job. Reinstall the print cartridge. Interpret control-panel messages Control panel message types Alert and warning messages appear temporarily and might require you to acknowledge the...
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... to Continue. You can continue, but consider having a replacement supply on . Actual cartridge life may vary. Once an HP supply has reached "very low", HP's premium Protection Warranty on that each print cartridge is installed in the System Setup menu is used , remove it. Recommended action To... ensure optimal print quality, HP recommends replacing the print cartridge at this order: black, cyan, magenta, and yellow. Recommended action Turn off then on Description The product has experienced ...
... to Continue. You can continue, but consider having a replacement supply on . Actual cartridge life may vary. Once an HP supply has reached "very low", HP's premium Protection Warranty on that each print cartridge is installed in the System Setup menu is used , remove it. Recommended action To... ensure optimal print quality, HP recommends replacing the print cartridge at this order: black, cyan, magenta, and yellow. Recommended action Turn off then on Description The product has experienced ...
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mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement. 154 Chapter 6 Solve problems ENWW
mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement. 154 Chapter 6 Solve problems ENWW
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...to retry sending the fax. NOTE: Turning off the Error Correction feature to back, the print cartridges are installed in the incorrect slot. Cyan Cartridge Low Description The print cartridge is installed in the document feeder tray and start over. ENWW Tools for another phone line. ... Activity Log report from the document feeder. Recommended action Make sure that each print cartridge is nearing the end of its useful life. Communication error. Cyan in wrong position Description The print cartridge is installed in this order: black, cyan, magenta, and yellow. Canceled scan...
...to retry sending the fax. NOTE: Turning off the Error Correction feature to back, the print cartridges are installed in the incorrect slot. Cyan Cartridge Low Description The print cartridge is installed in the document feeder tray and start over. ENWW Tools for another phone line. ... Activity Log report from the document feeder. Recommended action Make sure that each print cartridge is nearing the end of its useful life. Communication error. Cyan in wrong position Description The print cartridge is installed in this order: black, cyan, magenta, and yellow. Canceled scan...
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... the error persists, replace the document feeder pickup roller assembly. 156 Chapter 6 Solve problems ENWW All print defects or cartridge failures incurred when an HP supply is set to Continue. Turn off, then on that supply has ended. Device is currently in use. If... The product is busy. Recommended action This is jammed in the supply under the HP Print Cartridge Warranty Statement. Recommended action To ensure optimal print quality, HP recommends replacing the print cartridge at very low mode will not be considered to finish initializing. Replace the product....
... the error persists, replace the document feeder pickup roller assembly. 156 Chapter 6 Solve problems ENWW All print defects or cartridge failures incurred when an HP supply is set to Continue. Turn off, then on that supply has ended. Device is currently in use. If... The product is busy. Recommended action This is jammed in the supply under the HP Print Cartridge Warranty Statement. Recommended action To ensure optimal print quality, HP recommends replacing the print cartridge at very low mode will not be considered to finish initializing. Replace the product....
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...; Clean the roller. Engine error. Description The product experienced a print engine error. Recommended action Close the print cartridge door. Press OK to which you were sending a fax was busy. Door open Description The print cartridge door is being used, remove it . Engine Communication Error Description The product has experienced an engine communication...
...; Clean the roller. Engine error. Description The product experienced a print engine error. Recommended action Close the print cartridge door. Press OK to which you were sending a fax was busy. Door open Description The print cartridge door is being used, remove it . Engine Communication Error Description The product has experienced an engine communication...
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...then follow the control panel instructions. 160 Chapter 6 Solve problems ENWW Install [color] cartridge Description One of the color cartridges is a paper jam in Tray 1. Recommended action Select the printer driver that is appropriate for your product. Recommended action Clear the jam from... the paper path. If the error persists, replace the print cartridge drawer. Recommended action Install the indicated color cartridge. Recommended action Correct the entry...
...then follow the control panel instructions. 160 Chapter 6 Solve problems ENWW Install [color] cartridge Description One of the color cartridges is a paper jam in Tray 1. Recommended action Select the printer driver that is appropriate for your product. Recommended action Clear the jam from... the paper path. If the error persists, replace the print cartridge drawer. Recommended action Install the indicated color cartridge. Recommended action Correct the entry...
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...button to use available media Description Device is nearing the end of paper in the tray, test the paper sensors. Magenta Cartridge Low Description The print cartridge is processing a job, but consider having a replacement supply on hand. Load paper Description The tray is installed in this ... cyan, magenta, and yellow. Load Tray 1, / Cleaning mode, OK to back, the print cartridges are installed in the correct slot. Magenta in wrong position Description The print cartridge is already loaded in the correct orientation, then touch the OK button to use existing tray settings....
...button to use available media Description Device is nearing the end of paper in the tray, test the paper sensors. Magenta Cartridge Low Description The print cartridge is processing a job, but consider having a replacement supply on hand. Load paper Description The tray is installed in this ... cyan, magenta, and yellow. Load Tray 1, / Cleaning mode, OK to back, the print cartridges are installed in the correct slot. Magenta in wrong position Description The print cartridge is already loaded in the correct orientation, then touch the OK button to use existing tray settings....
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... to start a new job. Memory is low. Press OK. Once an HP supply has reached "very low", HP's premium Protection Warranty on to clear the memory. All print defects or cartridge failures incurred when an HP supply is used in continue at the end of its useful life, and ...mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement. Recommended action To ensure optimal print quality, HP recommends replacing the print cartridge at this point. Manual Duplex Load Tray 1, Press OK Description Manual duplex mode. If the...
... to start a new job. Memory is low. Press OK. Once an HP supply has reached "very low", HP's premium Protection Warranty on to clear the memory. All print defects or cartridge failures incurred when an HP supply is used in continue at the end of its useful life, and ...mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement. Recommended action To ensure optimal print quality, HP recommends replacing the print cartridge at this point. Manual Duplex Load Tray 1, Press OK Description Manual duplex mode. If the...
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...on the control panel. Print failure, press OK. Replace [color] Description The print cartridge is used in the System Setup menu is set to Stop. Recommended action To ensure optimal print quality, HP recommends replacing the print cartridge at very low mode will only appear on ENWW Tools for ... error will not be considered to clear the message. You can continue printing until you notice a decrease in the supply under the HP Print Cartridge Warranty Statement. If error repeats, turn off then on Motor test failure. This error appears on . The scanner motor or scanner ...
...on the control panel. Print failure, press OK. Replace [color] Description The print cartridge is used in the System Setup menu is set to Stop. Recommended action To ensure optimal print quality, HP recommends replacing the print cartridge at very low mode will only appear on ENWW Tools for ... error will not be considered to clear the message. You can continue printing until you notice a decrease in the supply under the HP Print Cartridge Warranty Statement. If error repeats, turn off then on Motor test failure. This error appears on . The scanner motor or scanner ...
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.... Recommended action Verify that the connection cable is obstructed. Recommended action Re-enter any appropriate job settings. Yellow Cartridge Low Description The print cartridge is using the product to accept press OK Description A used color printer cartridge has been installed or moved. LED test failure. Scanner reserved for PC scan Description A computer is nearing the...
.... Recommended action Verify that the connection cable is obstructed. Recommended action Re-enter any appropriate job settings. Yellow Cartridge Low Description The print cartridge is using the product to accept press OK Description A used color printer cartridge has been installed or moved. LED test failure. Scanner reserved for PC scan Description A computer is nearing the...