Service Guide
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Electrostatic discharge damage 53 Packaging and transporting guidelines 55 Component replacement procedures 57 Service tag ...57 Computer feet ...58 Battery ...59 Optical drive ...60 Hard drive ...62 RTC battery ...65 Memory module ...66 WLAN module ...67 Keyboard ...70 Top cover ...74 Power button board 77 Fingerprint reader board 78 Bluetooth module ...79 USB...
Electrostatic discharge damage 53 Packaging and transporting guidelines 55 Component replacement procedures 57 Service tag ...57 Computer feet ...58 Battery ...59 Optical drive ...60 Hard drive ...62 RTC battery ...65 Memory module ...66 WLAN module ...67 Keyboard ...70 Top cover ...74 Power button board 77 Fingerprint reader board 78 Bluetooth module ...79 USB...
Service Guide
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... to a previous date and time 127 8 Power cord set requirements 128 Requirements for all countries 128 Requirements for specific countries and regions 129 9 Recycling ...130 Battery ...130 Display ...130 Index ...136 vii
... to a previous date and time 127 8 Power cord set requirements 128 Requirements for all countries 128 Requirements for specific countries and regions 129 9 Recycling ...130 Battery ...130 Display ...130 Index ...136 vii
Service Guide
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... Security Operating system Serviceability Description Support for the following batteries: ● 9cell, 100-Whr, 3.00-Ah Li-ion battery ● 6-cell, 62-Whr, 2.80-Ah Li-ion battery ● 6-cell, 55-Whr, 2.55-Ah Li-ion battery Security cable slot Fingerprint reader with an AMD processor ... Windows 7 Starter (32-bit; select models only) ● FreeDOS ● RedFlag End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● Optical drive ● WLAN module Computer models Computer models equipped with an equipped with Digital...
... Security Operating system Serviceability Description Support for the following batteries: ● 9cell, 100-Whr, 3.00-Ah Li-ion battery ● 6-cell, 62-Whr, 2.80-Ah Li-ion battery ● 6-cell, 55-Whr, 2.55-Ah Li-ion battery Security cable slot Fingerprint reader with an AMD processor ... Windows 7 Starter (32-bit; select models only) ● FreeDOS ● RedFlag End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● Optical drive ● WLAN module Computer models Computer models equipped with an equipped with Digital...
Service Guide
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...battery reaches a critical battery level, the battery light begins blinking rapidly. Ejects the optical drive. ● White: the computer is on HP ProtectSmart Hard Drive Protection, refer to the computer. Connects an AC adapter. 18 Chapter 2 External component identification Attaches an optional security cable to the HP...: the computer is connected to external power and the battery is fully charged. ● Amber: A battery is charging. ● Blinking amber: The battery has reached a low battery level, or there is a battery error. Right side Item (1) (2) (3) (4) (5) Component...
...battery reaches a critical battery level, the battery light begins blinking rapidly. Ejects the optical drive. ● White: the computer is on HP ProtectSmart Hard Drive Protection, refer to the computer. Connects an AC adapter. 18 Chapter 2 External component identification Attaches an optional security cable to the HP...: the computer is connected to external power and the battery is fully charged. ● Amber: A battery is charging. ● Blinking amber: The battery has reached a low battery level, or there is a battery error. Right side Item (1) (2) (3) (4) (5) Component...
Service Guide
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..., and then contact technical support through Help and Support. Contains the hard drive, the WLAN device, and the memory module slots. Releases the battery from the battery bay. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to cool internal ...prevent overheating. Bottom 19 If you replace the module and then receive a warning message, remove the module to cool internal components. Bottom Item (1) (2) (3) Component Battery bay Battery release latch Vents (6) (4) Hard drive bay Description Holds the...
..., and then contact technical support through Help and Support. Contains the hard drive, the WLAN device, and the memory module slots. Releases the battery from the battery bay. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for the internal fan to cool internal ...prevent overheating. Bottom 19 If you replace the module and then receive a warning message, remove the module to cool internal components. Bottom Item (1) (2) (3) Component Battery bay Battery release latch Vents (6) (4) Hard drive bay Description Holds the...
Service Guide
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... with 1024-MB 641477-001 discrete memory For use only with computer models equipped with a graphics subsystem with UMA memory 641476-001 Base enclosure (includes battery release latch and 4 rubber feet) In aluminum finish for use only with computer models equipped with an AMD processor 640440-001 For use only with... For use only with computer models in butter gold, espresso black, linen white, Pacific blue, pearl pink, ruby red, and Sonoma red finish 640418-001 Battery: 9-cell, 100-Whr, 3.00-Ah Li-ion battery 636631-001 6-cell, 62-Whr, 2.80-Ah Li-ion...
... with 1024-MB 641477-001 discrete memory For use only with computer models equipped with a graphics subsystem with UMA memory 641476-001 Base enclosure (includes battery release latch and 4 rubber feet) In aluminum finish for use only with computer models equipped with an AMD processor 640440-001 For use only with... For use only with computer models in butter gold, espresso black, linen white, Pacific blue, pearl pink, ruby red, and Sonoma red finish 640418-001 Battery: 9-cell, 100-Whr, 3.00-Ah Li-ion battery 636631-001 6-cell, 62-Whr, 2.80-Ah Li-ion...
Service Guide
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...-001 Memory modules (2, DDR3, 10600, 1333-MHz): 8 GB 634091-001 4 GB 621569-001 2 GB 621565-001 1 GB 639736-001 RTC battery 608771-001 Hard drive (2.5-in, SATA, does not include hard drive bracket, hard drive connector cable, or screws): 1-TB, 5400-rpm, 12.7 mm 638974-001 ...
...-001 Memory modules (2, DDR3, 10600, 1333-MHz): 8 GB 634091-001 4 GB 621569-001 2 GB 621565-001 1 GB 639736-001 RTC battery 608771-001 Hard drive (2.5-in, SATA, does not include hard drive bracket, hard drive connector cable, or screws): 1-TB, 5400-rpm, 12.7 mm 638974-001 ...
Service Guide
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...-N 1000 WLAN module for use only on computer models equipped with an Intel processor 6-cell, 55-Whr, 2.55-Ah Li-ion battery 6-cell, 62-Whr, 2.80-Ah Li-ion battery Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter for use with all computer models Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070...all computer models (2.5-in, SATA, does not include hard drive bracket, hard drive connector cable, or screws) RTC battery (includes cable and double-sided tape) 65-W RC V HP Smart AC adapter for use with all computer models 90-W PFC RC V HP Smart AC adapter for use with all computer models 120-W PFC RC...
...-N 1000 WLAN module for use only on computer models equipped with an Intel processor 6-cell, 55-Whr, 2.55-Ah Li-ion battery 6-cell, 62-Whr, 2.80-Ah Li-ion battery Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter for use with all computer models Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070...all computer models (2.5-in, SATA, does not include hard drive bracket, hard drive connector cable, or screws) RTC battery (includes cable and double-sided tape) 65-W RC V HP Smart AC adapter for use with all computer models 90-W PFC RC V HP Smart AC adapter for use with all computer models 120-W PFC RC...
Service Guide
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...for use only with computer models in butter gold, espresso black, linen white, Pacific blue, pearl pink, ruby red, and Sonoma red finish (includes battery release latch and 4 rubber feet) Base enclosure for use only with computer models in , SATA, does not include hard drive bracket, hard drive ... bracket, hard drive connector cable, or screws) 250-GB, 7200-rpm, 7.0 mm hard drive (2.5-in dark umber and steel gray finish (includes battery release latch and 4 rubber feet) Sequential part number listing 41 Spare part number 634691-001 634694-001 634861-001 634862-001 635225-001 635494-001...
...for use only with computer models in butter gold, espresso black, linen white, Pacific blue, pearl pink, ruby red, and Sonoma red finish (includes battery release latch and 4 rubber feet) Base enclosure for use only with computer models in , SATA, does not include hard drive bracket, hard drive ... bracket, hard drive connector cable, or screws) 250-GB, 7200-rpm, 7.0 mm hard drive (2.5-in dark umber and steel gray finish (includes battery release latch and 4 rubber feet) Sequential part number listing 41 Spare part number 634691-001 634694-001 634861-001 634862-001 635225-001 635494-001...
Service Guide
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... use only with computer models equipped with an AMD AMD Athlon, Phenom, or Turion processor and a graphics subsystem with computer models in aluminum finish (includes battery release latch and 4 rubber feet) USB board (does not include cable) NOTE: The USB board cable is included in the Cable Kit, spare part number...
... use only with computer models equipped with an AMD AMD Athlon, Phenom, or Turion processor and a graphics subsystem with computer models in aluminum finish (includes battery release latch and 4 rubber feet) USB board (does not include cable) NOTE: The USB board cable is included in the Cable Kit, spare part number...
Service Guide
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...on, and then shut it down the computer. Slide the battery release latch (1) to the computer. 3. Remove the battery (3) from the computer. Disconnect all external devices connected to release the battery. 2. Pivot the front edge of the battery (2) up and back. 3. Shut down through the operating ...system. 2. Component replacement procedures 59 Battery Description 9-cell, 100-Whr, 3.00-Ah Li-ion battery 6-cell, 62-Whr, 2.80-Ah Li-ion battery 6-cell, 55-Whr, 2.55-Ah Li-ion battery Spare part number 636631-001 593562-001 593554-001 Before disassembling...
...on, and then shut it down the computer. Slide the battery release latch (1) to the computer. 3. Remove the battery (3) from the computer. Disconnect all external devices connected to release the battery. 2. Pivot the front edge of the battery (2) up and back. 3. Shut down through the operating ...system. 2. Component replacement procedures 59 Battery Description 9-cell, 100-Whr, 3.00-Ah Li-ion battery 6-cell, 62-Whr, 2.80-Ah Li-ion battery 6-cell, 55-Whr, 2.55-Ah Li-ion battery Spare part number 636631-001 593562-001 593554-001 Before disassembling...
Service Guide
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...cord from the AC outlet and then unplugging the AC adapter from the computer. 4. If you are unsure whether the computer is seated. (The battery release latch will automatically lock into place.) Optical drive NOTE: The optical drive spare part kit includes a bezel and bracket. Slide the service ...cover release latch to the computer. 3. Align the tabs on the rear edge of the battery with LightScribe Optical drive bay space saver (not illustrated) Spare part number 641808-001 659966-001 659967-001 641824-001 641809-001 659965-001 ...
...cord from the AC outlet and then unplugging the AC adapter from the computer. 4. If you are unsure whether the computer is seated. (The battery release latch will automatically lock into place.) Optical drive NOTE: The optical drive spare part kit includes a bezel and bracket. Slide the service ...cover release latch to the computer. 3. Align the tabs on the rear edge of the battery with LightScribe Optical drive bay space saver (not illustrated) Spare part number 641808-001 659966-001 659967-001 641824-001 641809-001 659965-001 ...
Service Guide
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... the computer. 3. Use the Mylar tab built into the hard drive bracket to the hard drive. Component replacement procedures 63 Remove the service cover (see Battery on page 60). Remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive to replace the hard drive connector cable or hard drive... from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the hard drive. Remove the battery (see Optical drive on page 59). 5.
... the computer. 3. Use the Mylar tab built into the hard drive bracket to the hard drive. Component replacement procedures 63 Remove the service cover (see Battery on page 60). Remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive to replace the hard drive connector cable or hard drive... from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the hard drive. Remove the battery (see Optical drive on page 59). 5.
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...external devices connected to install the RTC battery. RTC battery Description RTC battery Spare part number 608771-001 Before removing the RTC battery, follow these steps: 1. Shut down through the operating system. 2. Component replacement procedures 65 Remove the battery (see Optical drive on , and then... shut it down the computer. Remove the RTC battery: ▲ Remove the RTC battery from the computer. 4. Disconnect the power from the computer by first...
...external devices connected to install the RTC battery. RTC battery Description RTC battery Spare part number 608771-001 Before removing the RTC battery, follow these steps: 1. Shut down through the operating system. 2. Component replacement procedures 65 Remove the battery (see Optical drive on , and then... shut it down the computer. Remove the RTC battery: ▲ Remove the RTC battery from the computer. 4. Disconnect the power from the computer by first...
Service Guide
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... all external devices connected to release the memory module. (The memory module tilts up.) 2. Remove the service cover (see Battery on each side of the memory module slot to the computer. 3. Remove the battery (see Optical drive on , and then shut it away from the computer. 4. Remove the memory module: 1. If you...
... all external devices connected to release the memory module. (The memory module tilts up.) 2. Remove the service cover (see Battery on each side of the memory module slot to the computer. 3. Remove the battery (see Optical drive on , and then shut it away from the computer. 4. Remove the memory module: 1. If you...
Service Guide
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... steps: 1. If you replace the module and then receive a warning message, remove the module to the computer. 3. Remove the battery (see Optical drive on page 59). 5. Remove the service cover (see Battery on page 60). Component replacement procedures 67 Disconnect all computer models: Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth...
... steps: 1. If you replace the module and then receive a warning message, remove the module to the computer. 3. Remove the battery (see Optical drive on page 59). 5. Remove the service cover (see Battery on page 60). Component replacement procedures 67 Disconnect all computer models: Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth...
Service Guide
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... 644363-071 644363-BG1 644363-141 644363-031 644363-001 Before removing the keyboard, follow these steps: 1. Remove the service cover (see Battery on page 59). 5. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the ...AC adapter from the computer. 4. Disconnect all computer models in Hibernation, turn the computer on page 60). Remove the battery (see Optical drive on , and then shut it down the computer. Description Spare part number Description For use only with computer models equipped ...
... 644363-071 644363-BG1 644363-141 644363-031 644363-001 Before removing the keyboard, follow these steps: 1. Remove the service cover (see Battery on page 59). 5. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the ...AC adapter from the computer. 4. Disconnect all computer models in Hibernation, turn the computer on page 60). Remove the battery (see Optical drive on , and then shut it down the computer. Description Spare part number Description For use only with computer models equipped ...
Service Guide
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...-001 640461-001 641495-001 650802-001 Before removing the top cover, follow these steps: 1. Disconnect all external devices connected to the computer. 3. Remove the battery (see Battery on page 59), and then remove the following components: ● Optical drive (see Optical drive on page 60) ● Hard drive (see Hard drive...
...-001 640461-001 641495-001 650802-001 Before removing the top cover, follow these steps: 1. Disconnect all external devices connected to the computer. 3. Remove the battery (see Battery on page 59), and then remove the following components: ● Optical drive (see Optical drive on page 60) ● Hard drive (see Hard drive...
Service Guide
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... upside down through the operating system. 2. 10. Reverse this procedure to the computer. 3. Disconnect all external devices connected to install the top cover. Remove the battery (see Battery on page 59), and then remove the following components: ● Optical drive (see Optical drive on page 60) ● Hard drive (see Hard drive...
... upside down through the operating system. 2. 10. Reverse this procedure to the computer. 3. Disconnect all external devices connected to install the top cover. Remove the battery (see Battery on page 59), and then remove the following components: ● Optical drive (see Optical drive on page 60) ● Hard drive (see Hard drive...
Service Guide
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...) NOTE: The fingerprint reader board cable is off or in Hibernation, turn the computer on page 62) 78 Chapter 4 Removal and replacement procedures 3. Remove the battery (see Battery on page 59), and then remove the following components: ● Optical drive (see Optical drive on page 60) ● Hard drive (see Hard drive...
...) NOTE: The fingerprint reader board cable is off or in Hibernation, turn the computer on page 62) 78 Chapter 4 Removal and replacement procedures 3. Remove the battery (see Battery on page 59), and then remove the following components: ● Optical drive (see Optical drive on page 60) ● Hard drive (see Hard drive...