HP ENVY 15 - Maintenance and Service Guide
Page 4
... number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Service tag 4-5 Component replacement procedures 4-6 Computer feet 4-6 Battery 4-7 Expansion memory module 4-8 Top cover 4-10 Keyboard 4-12 Speaker assembly 4-14 Primary memory module 4-15 WLAN module 4-16 RTC battery 4-19 Hard drive 4-20 Maintenance and Service Guide iv
... number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Service tag 4-5 Component replacement procedures 4-6 Computer feet 4-6 Battery 4-7 Expansion memory module 4-8 Top cover 4-10 Keyboard 4-12 Speaker assembly 4-14 Primary memory module 4-15 WLAN module 4-16 RTC battery 4-19 Hard drive 4-20 Maintenance and Service Guide iv
HP ENVY 15 - Maintenance and Service Guide
Page 6
Contents 8 Backup and recovery Creating recovery discs 8-2 Backing up your information 8-3 Using Windows Backup and Restore 8-4 Using system restore points 8-4 Performing a recovery 8-5 Recovering from the recovery discs 8-6 9 Connector pin assignments Audio-in (microphone 9-1 Audio-out (headphone 9-1 HDMI 9-2 RJ-45 (network 9-3 Universal Serial Bus 9-4 10 Power cord set requirements Requirements for all countries and regions 10-1 Requirements for specific countries and regions 10-2 11 Recycling Battery 11-1 Display 11-1 Index Maintenance and Service Guide vi
Contents 8 Backup and recovery Creating recovery discs 8-2 Backing up your information 8-3 Using Windows Backup and Restore 8-4 Using system restore points 8-4 Performing a recovery 8-5 Recovering from the recovery discs 8-6 9 Connector pin assignments Audio-in (microphone 9-1 Audio-out (headphone 9-1 HDMI 9-2 RJ-45 (network 9-3 Universal Serial Bus 9-4 10 Power cord set requirements Requirements for all countries and regions 10-1 Requirements for specific countries and regions 10-2 11 Recycling Battery 11-1 Display 11-1 Index Maintenance and Service Guide vi
HP ENVY 15 - Maintenance and Service Guide
Page 9
Category Power requirements Wireless External media cards Product description Description 120- and 90-W HP Smart Adapter (100-240V) Battery options: ■ Primary battery: 6-cell, 2.40-Ah (53-Wh) Li-ion battery, user replaceable ■ Extended battery: 9-cell, 2.80-Ah (93-Wh) Li-ion battery, user replaceable Integrated WLAN options by way of wireless module 2 wireless antennas built...
Category Power requirements Wireless External media cards Product description Description 120- and 90-W HP Smart Adapter (100-240V) Battery options: ■ Primary battery: 6-cell, 2.40-Ah (53-Wh) Li-ion battery, user replaceable ■ Extended battery: 9-cell, 2.80-Ah (93-Wh) Li-ion battery, user replaceable Integrated WLAN options by way of wireless module 2 wireless antennas built...
HP ENVY 15 - Maintenance and Service Guide
Page 10
... travel distance TouchPad with gesture support (media "M," scroll, pinch, zoom) Taps enabled by default End-user replaceable parts: AC adapter Battery External optical drive Memory (only 2 slots are customer accessible) Security cable slot with all USB ports is supplying power, including S3 ...2.0 combo port (1) High Definition Multimedia Interface (HDMI) v1.3b supporting 1920 × 1080 at 60 Hz HP Smart Adapter AC adapter plug RJ-45 Primary battery connector Secondary battery connector USB 3.0 ports (2, each capable of driving an external optical drive) USB 2.0 ports (2, each capable of...
... travel distance TouchPad with gesture support (media "M," scroll, pinch, zoom) Taps enabled by default End-user replaceable parts: AC adapter Battery External optical drive Memory (only 2 slots are customer accessible) Security cable slot with all USB ports is supplying power, including S3 ...2.0 combo port (1) High Definition Multimedia Interface (HDMI) v1.3b supporting 1920 × 1080 at 60 Hz HP Smart Adapter AC adapter plug RJ-45 Primary battery connector Secondary battery connector USB 3.0 ports (2, each capable of driving an external optical drive) USB 2.0 ports (2, each capable of...
HP ENVY 15 - Maintenance and Service Guide
Page 18
...9632; Secure Digital Memory Card ■ micro Secure Digital Memory Card (adapter required) ■ Secure Digital High Capacity Memory Card Item Component (1) Battery light (2) Power connector (3) Vent (4) Drive light (5) Speaker 2-8 Description ■ Off: The computer is running on and off during routine ... Guide It is normal for the internal fan to cycle on battery power. ■ Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error. ■ Amber: A battery is charging. ■ White: The computer is connected to ...
...9632; Secure Digital Memory Card ■ micro Secure Digital Memory Card (adapter required) ■ Secure Digital High Capacity Memory Card Item Component (1) Battery light (2) Power connector (3) Vent (4) Drive light (5) Speaker 2-8 Description ■ Off: The computer is running on and off during routine ... Guide It is normal for the internal fan to cycle on battery power. ■ Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error. ■ Amber: A battery is charging. ■ White: The computer is connected to ...
HP ENVY 15 - Maintenance and Service Guide
Page 20
... normal for the internal fan to cool internal components and prevent overheating. Connects an optional accessory battery. External component identification Bottom components Item Component (1) Vents (5) (2) Battery bay (3) Battery lock (4) Accessory battery connector (5) Memory module compartment (6) Battery release latch Description Enable airflow to cool internal components. ✎ The computer fan starts up automatically to cycle on...
... normal for the internal fan to cool internal components and prevent overheating. Connects an optional accessory battery. External component identification Bottom components Item Component (1) Vents (5) (2) Battery bay (3) Battery lock (4) Accessory battery connector (5) Memory module compartment (6) Battery release latch Description Enable airflow to cool internal components. ✎ The computer fan starts up automatically to cycle on...
HP ENVY 15 - Maintenance and Service Guide
Page 21
See the "Battery" section in Chapter 4 ("Removal and replacement procedures") for battery removal and replacement instructions. Maintenance and Service Guide 3-1 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. ✎ The battery must be removed to gain access to the service tag.
See the "Battery" section in Chapter 4 ("Removal and replacement procedures") for battery removal and replacement instructions. Maintenance and Service Guide 3-1 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. ✎ The battery must be removed to gain access to the service tag.
HP ENVY 15 - Maintenance and Service Guide
Page 25
... Hardware Kit (not illustrated, includes Mylar shield and screws) 576836-001 Memory modules (1066-MHz, PC3): 4096-MB 576817-001 2048-MB 576816-001 RTC battery (includes double-sided tape) 576848-001 WLAN module: 802.11 a/g/n WLAN module: ■ Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in Andorra...
... Hardware Kit (not illustrated, includes Mylar shield and screws) 576836-001 Memory modules (1066-MHz, PC3): 4096-MB 576817-001 2048-MB 576816-001 RTC battery (includes double-sided tape) 576848-001 WLAN module: 802.11 a/g/n WLAN module: ■ Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in Andorra...
HP ENVY 15 - Maintenance and Service Guide
Page 28
...15) (16) (17) Description Spare part number PM57 PCH Peak-M system board with 1 GB of dedicated video memory (includes replacement thermal material) 576772-001 Base enclosure (includes 4 rubber feet): With bronze finish 576839-001 With black finish 580121-001 Rubber Feet Kit (not illustrated, includes 4 rubber feet) 538346-001 Battery...: 9-cell, 2.80-Ah (93-Wh) Li-ion battery 576834-001 6-cell, 2.40-Ah (53-Wh) Li-ion battery 576833-001 and 586025-001 Memory module compartment cover (included in the ...
...15) (16) (17) Description Spare part number PM57 PCH Peak-M system board with 1 GB of dedicated video memory (includes replacement thermal material) 576772-001 Base enclosure (includes 4 rubber feet): With bronze finish 576839-001 With black finish 580121-001 Rubber Feet Kit (not illustrated, includes 4 rubber feet) 538346-001 Battery...: 9-cell, 2.80-Ah (93-Wh) Li-ion battery 576834-001 6-cell, 2.40-Ah (53-Wh) Li-ion battery 576833-001 and 586025-001 Memory module compartment cover (included in the ...
HP ENVY 15 - Maintenance and Service Guide
Page 36
...-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive with bronze finish 6-cell, 2.40-Ah (53-Wh) Li-ion battery 9-cell, 2.80-Ah (93-Wh) Li-ion battery Keyboard with bronze finish for use in the United States (includes keyboard cable) Keyboard with bronze finish for use in the United...
...-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive with bronze finish 6-cell, 2.40-Ah (53-Wh) Li-ion battery 9-cell, 2.80-Ah (93-Wh) Li-ion battery Keyboard with bronze finish for use in the United States (includes keyboard cable) Keyboard with bronze finish for use in the United...
HP ENVY 15 - Maintenance and Service Guide
Page 37
... Power connector cable (includes bracket) Plastics Kit (includes the memory module compartment cover) RTC battery (includes double-sided tape) Power button board and cable (includes double-sided tape) HP Notebook protective case for use with computer models with bronze finish Base enclosure with black finish ...) Top cover with black finish for use only in the United Kingdom (includes TouchPad board, TouchPad bracket, and TouchPad cable) 15.6-in, SVA, BrightView LED display assembly with black finish (includes webcam/microphone module and cable, 2 WLAN antenna transceivers and cables, nameplate,...
... Power connector cable (includes bracket) Plastics Kit (includes the memory module compartment cover) RTC battery (includes double-sided tape) Power button board and cable (includes double-sided tape) HP Notebook protective case for use with computer models with bronze finish Base enclosure with black finish ...) Top cover with black finish for use only in the United Kingdom (includes TouchPad board, TouchPad bracket, and TouchPad cable) 15.6-in, SVA, BrightView LED display assembly with black finish (includes webcam/microphone module and cable, 2 WLAN antenna transceivers and cables, nameplate,...
HP ENVY 15 - Maintenance and Service Guide
Page 38
...assembly 3-18 Maintenance and Service Guide Virgin Islands, the United States, Venezuela, and Vietnam 6-cell, 2.40-Ah (53-Wh) Li-ion battery Intel Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80-GHz, includes replacement thermal material) 160-GB, 1.8-in, 5400... assembly with bronze finish (includes webcam/microphone module and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo) 15.6-in, WVA, AntiGlare LED display assembly with the 15.6-in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia...
...assembly 3-18 Maintenance and Service Guide Virgin Islands, the United States, Venezuela, and Vietnam 6-cell, 2.40-Ah (53-Wh) Li-ion battery Intel Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80-GHz, includes replacement thermal material) 160-GB, 1.8-in, 5400... assembly with bronze finish (includes webcam/microphone module and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo) 15.6-in, WVA, AntiGlare LED display assembly with the 15.6-in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia...
HP ENVY 15 - Maintenance and Service Guide
Page 43
.../Product number (p/n) Description This is an alphanumeric identifier that is the alphanumeric identifier used to the front of the warranty period for battery removal and replacement instructions. This number describes the duration (in Chapter 4 ("Removal and replacement procedures") for the computer. Removal and...When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. ✎ The battery must be removed to gain access to each product. This is the product name affixed to locate documents, drivers, and support...
.../Product number (p/n) Description This is an alphanumeric identifier that is the alphanumeric identifier used to the front of the warranty period for battery removal and replacement instructions. This number describes the duration (in Chapter 4 ("Removal and replacement procedures") for the computer. Removal and...When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. ✎ The battery must be removed to gain access to each product. This is the product name affixed to locate documents, drivers, and support...
HP ENVY 15 - Maintenance and Service Guide
Page 44
The feet are as many as 113 screws, in 9 different sizes, that attach to the base enclosure and battery in the locations shown in the Rubber Feet Kit, spare part number 538346-001. Make special note of each screw size and location during removal ...
The feet are as many as 113 screws, in 9 different sizes, that attach to the base enclosure and battery in the locations shown in the Rubber Feet Kit, spare part number 538346-001. Make special note of each screw size and location during removal ...
HP ENVY 15 - Maintenance and Service Guide
Page 45
... part number 576834-001 576833-001 and 586025-001 Before removing the battery, follow these steps: 1. Install the battery by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the battery bay 3. Remove the battery: 1. Close the display and turn the computer upside down the computer. 2. Raise...
... part number 576834-001 576833-001 and 586025-001 Before removing the battery, follow these steps: 1. Install the battery by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the battery bay 3. Remove the battery: 1. Close the display and turn the computer upside down the computer. 2. Raise...
HP ENVY 15 - Maintenance and Service Guide
Page 46
Shut down the computer. 2. Disconnect all external devices connected to the computer. 2. Remove the memory module compartment 3. Remove the battery (see "Battery" on page 4-7). Remove the three Phillips PM2.0×4.0 screws 1 that secure the memory module compartment cover to the computer. 3. The memory module compartment is included ...
Shut down the computer. 2. Disconnect all external devices connected to the computer. 2. Remove the memory module compartment 3. Remove the battery (see "Battery" on page 4-7). Remove the three Phillips PM2.0×4.0 screws 1 that secure the memory module compartment cover to the computer. 3. The memory module compartment is included ...
HP ENVY 15 - Maintenance and Service Guide
Page 48
... "Expansion memory module" on page 4-7). 5. Remove the top cover: 1. Remove the memory module compartment cover (see "Battery" on page 4-8). Remove the four rubber feet 1 and the eight Phillips PM2.0×12.0 screws 2 that secure the top cover to the computer. 3. Removal and ...
... "Expansion memory module" on page 4-7). 5. Remove the top cover: 1. Remove the memory module compartment cover (see "Battery" on page 4-8). Remove the four rubber feet 1 and the eight Phillips PM2.0×12.0 screws 2 that secure the top cover to the computer. 3. Removal and ...
HP ENVY 15 - Maintenance and Service Guide
Page 50
... computer. 2. Removal and replacement procedures Keyboard ✎ The keyboard spare part kit includes a keyboard cable. Remove the battery (see "Top cover" on page 4-10). 4-12 Maintenance and Service Guide Remove the top cover (see "Battery" on page 4-8). 6. Disconnect all external devices connected to the computer. 3. Keyboard for use in country or region...
... computer. 2. Removal and replacement procedures Keyboard ✎ The keyboard spare part kit includes a keyboard cable. Remove the battery (see "Top cover" on page 4-10). 4-12 Maintenance and Service Guide Remove the top cover (see "Battery" on page 4-8). 6. Disconnect all external devices connected to the computer. 3. Keyboard for use in country or region...
HP ENVY 15 - Maintenance and Service Guide
Page 52
... page 4-7). 5. Reverse this procedure to the computer. 3. Disconnect all external devices connected to install the speaker assembly. 4-14 Maintenance and Service Guide Remove the battery (see "Expansion memory module" on page 4-10). Remove the speaker assembly: 1. Remove the top cover (see "Top cover" on page 4-8). 6. Disconnect the power from the ...
... page 4-7). 5. Reverse this procedure to the computer. 3. Disconnect all external devices connected to install the speaker assembly. 4-14 Maintenance and Service Guide Remove the battery (see "Expansion memory module" on page 4-10). Remove the speaker assembly: 1. Remove the top cover (see "Top cover" on page 4-8). 6. Disconnect the power from the ...
HP ENVY 15 - Maintenance and Service Guide
Page 53
Remove the battery (see "Battery" on each side of the memory module slot. ✎ Memory modules are designed with a notch 3 to the memory module, hold it out of the memory ....) Ä CAUTION: To prevent damage to prevent incorrect insertion into the memory module slot. Pull away the retention clips 1 on page 4-7). 5. Maintenance and Service Guide 4-15 Remove the memory module compartment cover (see "Top cover" on page 4-10). Disconnect all external devices connected to install the primary memory module. Disconnect the...
Remove the battery (see "Battery" on each side of the memory module slot. ✎ Memory modules are designed with a notch 3 to the memory module, hold it out of the memory ....) Ä CAUTION: To prevent damage to prevent incorrect insertion into the memory module slot. Pull away the retention clips 1 on page 4-7). 5. Maintenance and Service Guide 4-15 Remove the memory module compartment cover (see "Top cover" on page 4-10). Disconnect all external devices connected to install the primary memory module. Disconnect the...