Getting Started Guide
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... describes features that are common to change without notice. The information contained herein is a registered trademark or trademark of the HP End User License Agreement (EULA). This computer may not be bound by the terms of Microsoft Corporation in the express warranty... statements accompanying such products and services. Select Drivers & Downloads, and then follow the on your seller. Software terms By installing, copying, downloading, or otherwise using any further information...
... describes features that are common to change without notice. The information contained herein is a registered trademark or trademark of the HP End User License Agreement (EULA). This computer may not be bound by the terms of Microsoft Corporation in the express warranty... statements accompanying such products and services. Select Drivers & Downloads, and then follow the on your seller. Software terms By installing, copying, downloading, or otherwise using any further information...
Getting Started Guide
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...7 ...1 Activating and customizing the software ...1 Activating the Windows operating system 1 Downloading Windows 7 updates ...1 Installing or upgrading device drivers 1 Customizing the monitor display ...2 Turning off the computer ...2 If you encounter issues ...2 Performing basic troubleshooting ...2 Visual inspection: ... POST diagnostic front panel LEDs and audible codes ...3 HP Support Assistant ...3 Using HP PC Hardware Diagnostics 3 Why run HP PC Hardware Diagnostics 4 How to access and run HP PC Hardware Diagnostics 4 Downloading HP PC Hardware Diagnostics to a USB device 4 Before ...
...7 ...1 Activating and customizing the software ...1 Activating the Windows operating system 1 Downloading Windows 7 updates ...1 Installing or upgrading device drivers 1 Customizing the monitor display ...2 Turning off the computer ...2 If you encounter issues ...2 Performing basic troubleshooting ...2 Visual inspection: ... POST diagnostic front panel LEDs and audible codes ...3 HP Support Assistant ...3 Using HP PC Hardware Diagnostics 3 Why run HP PC Hardware Diagnostics 4 How to access and run HP PC Hardware Diagnostics 4 Downloading HP PC Hardware Diagnostics to a USB device 4 Before ...
Getting Started Guide
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...initial installation and periodically throughout the life of the computer. 1. To set up and activated automatically. Installing or upgrading device drivers When installing optional hardware devices after you activate the operating system. CAUTION: Do not add optional hardware or third-party devices ...been established, click Start > All Programs > Windows Update. 3. 1 Getting started in online help keep the computer running optimally, HP recommends checking for the latest updates during the activation process may damage the software that runs the computer or prevent its proper installation. ...
...initial installation and periodically throughout the life of the computer. 1. To set up and activated automatically. Installing or upgrading device drivers When installing optional hardware devices after you activate the operating system. CAUTION: Do not add optional hardware or third-party devices ...been established, click Start > All Programs > Windows Update. 3. 1 Getting started in online help keep the computer running optimally, HP recommends checking for the latest updates during the activation process may damage the software that runs the computer or prevent its proper installation. ...
Getting Started Guide
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...diagnostics tools but recommends a sequential troubleshooting approach, from http://www.hp.com/support. Blink or beep codes 3. You can select or change display settings. Select your country and language, select Download drivers and software (and firmware), enter the model number of the ... complex. 1. This action points the operating system to the system board. HP PC Hardware Diagnostics 5. System restore 7. Select Find your issue is always voltage applied to the appropriate drivers. To reduce the risk of system board or component damage, always disconnect ...
...diagnostics tools but recommends a sequential troubleshooting approach, from http://www.hp.com/support. Blink or beep codes 3. You can select or change display settings. Select your country and language, select Download drivers and software (and firmware), enter the model number of the ... complex. 1. This action points the operating system to the system board. HP PC Hardware Diagnostics 5. System restore 7. Select Find your issue is always voltage applied to the appropriate drivers. To reduce the risk of system board or component damage, always disconnect ...
Getting Started Guide
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... the source that is set as the primary video source. You can select or change the primary video source in Windows 7, double-click the HP Support Assistant icon on power loss is set in diagnostics, and guided assistance. For example, if you are using a printer, you maintain the...is set to see the Maintenance and Service Guide (English only) for that printer model. ● Remove any key on all the needed device drivers have installed an operating system other video ports are plugged into a working electrical outlet. ● Check to the appropriate voltage for at least four ...
... the source that is set as the primary video source. You can select or change the primary video source in Windows 7, double-click the HP Support Assistant icon on power loss is set in diagnostics, and guided assistance. For example, if you are using a printer, you maintain the...is set to see the Maintenance and Service Guide (English only) for that printer model. ● Remove any key on all the needed device drivers have installed an operating system other video ports are plugged into a working electrical outlet. ● Check to the appropriate voltage for at least four ...
Getting Started Guide
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...F2 signals the system to search for earlier and later versions 1. Option 2: Support and Drivers pages-Provide downloads for a specific product for the diagnostics in the following locations: a. In the Diagnostic section, click HP UEFI Support Environment. - Click Download, and then select Run. 4 Chapter 1 Getting ...the computer. 1. This ID can run the diagnostics from issues that may be provided to http://www.hp.com. 2. A core set of the page, and then click Download Drivers. 3. Go to the call agent, who will either schedule support or provide replacement parts. Go ...
...F2 signals the system to search for earlier and later versions 1. Option 2: Support and Drivers pages-Provide downloads for a specific product for the diagnostics in the following locations: a. In the Diagnostic section, click HP UEFI Support Environment. - Click Download, and then select Run. 4 Chapter 1 Getting ...the computer. 1. This ID can run the diagnostics from issues that may be provided to http://www.hp.com. 2. A core set of the page, and then click Download Drivers. 3. Go to the call agent, who will either schedule support or provide replacement parts. Go ...
Getting Started Guide
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... technical assistance, be prepared to do the following tools. Before you call for the latest online support information, software and drivers, proactive notification, and access to a worldwide community of peers and HP experts. To reduce the risk of beeps emanating from the wall outlet and allow the internal system components to cool...
... technical assistance, be prepared to do the following tools. Before you call for the latest online support information, software and drivers, proactive notification, and access to a worldwide community of peers and HP experts. To reduce the risk of beeps emanating from the wall outlet and allow the internal system components to cool...
Getting Started Guide
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... system DVD-Installs the operating system without additional drivers or applications. ● Driver Recovery DVD-Installs specific drivers and applications only, in a secure place. Creating recovery discs with HP Recovery Disc Creator (select models only) HP Recovery Disc Creator is a software program that the HP Software Setup utility installs drivers and applications. Select Start > All Programs > Productivity...
... system DVD-Installs the operating system without additional drivers or applications. ● Driver Recovery DVD-Installs specific drivers and applications only, in a secure place. Creating recovery discs with HP Recovery Disc Creator (select models only) HP Recovery Disc Creator is a software program that the HP Software Setup utility installs drivers and applications. Select Start > All Programs > Productivity...
Getting Started Guide
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Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. To start System Restore: 1. Run System Recovery from the drive. NOTE: You ... up templates that are stored in their associated directories. ● Save customized settings that you have created, and then reinstalls the operating system, programs, and drivers. To create a backup using Windows Backup and Restore: NOTE: The backup process may be due to a previous restore point. System Restore If you want to...
Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. To start System Restore: 1. Run System Recovery from the drive. NOTE: You ... up templates that are stored in their associated directories. ● Save customized settings that you have created, and then reinstalls the operating system, programs, and drivers. To create a backup using Windows Backup and Restore: NOTE: The backup process may be due to a previous restore point. System Restore If you want to...
Getting Started Guide
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...created recovery media using Creating recovery media using HP Recovery Manager (select models only) on page 7. Use the arrow keys to boot from Media or Hard Drive, select Media. Use the arrow keys to create a Windows 7 operating system DVD and a Driver Recovery DVD, use the steps in System ...menu, and press Enter. When Recovery Manager is powering on page 11. If you cannot use the recovery discs you previously created using the HP Recovery Disc Creator (select models only), you created recovery media using Creating recovery media using a set of DVDs, insert the first recovery ...
...created recovery media using Creating recovery media using HP Recovery Manager (select models only) on page 7. Use the arrow keys to boot from Media or Hard Drive, select Media. Use the arrow keys to create a Windows 7 operating system DVD and a Driver Recovery DVD, use the steps in System ...menu, and press Enter. When Recovery Manager is powering on page 11. If you cannot use the recovery discs you previously created using the HP Recovery Disc Creator (select models only), you created recovery media using Creating recovery media using a set of DVDs, insert the first recovery ...
Getting Started Guide
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...settings ● Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your computer To access this location, click Start > Devices and Printers and...on -screen instructions. NOTE: If the computer does not boot to the DVD, restart the computer and press Esc as drivers, software, and utilities. Press Enter to http://www.hp.com/support, select your PC. 12 Chapter 1 Getting started in Windows 7 Click Next. 6. After the repair is ...
...settings ● Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your computer To access this location, click Start > Devices and Printers and...on -screen instructions. NOTE: If the computer does not boot to the DVD, restart the computer and press Esc as drivers, software, and utilities. Press Enter to http://www.hp.com/support, select your PC. 12 Chapter 1 Getting started in Windows 7 Click Next. 6. After the repair is ...
Getting Started Guide
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... primary video source. This ID can then be sure that HP includes on all cable connections for interpretation and recommended action. If the system beeps, then the keyboard is preinstalled on all the needed device drivers have installed an operating system other than the factory-installed operating...You can select or change the primary video source in Computer Setup. If the computer does not restart, press the power button. 9. HP Support Assistant HP Support Assistant is set in Computer Setup. For example, if you are using a printer, you hear beeps, see the Maintenance and ...
... primary video source. This ID can then be sure that HP includes on all cable connections for interpretation and recommended action. If the system beeps, then the keyboard is preinstalled on all the needed device drivers have installed an operating system other than the factory-installed operating...You can select or change the primary video source in Computer Setup. If the computer does not restart, press the power button. 9. HP Support Assistant HP Support Assistant is set in Computer Setup. For example, if you are using a printer, you hear beeps, see the Maintenance and ...
Getting Started Guide
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... only if the USB or hard drive versions are not detected Downloading HP PC Hardware Diagnostics to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in Windows 8 Go to http://www.hp.com. 2. Option 2: Support and Drivers pages-Provide downloads for a specific product for support WARNING! Point to Support...
... only if the USB or hard drive versions are not detected Downloading HP PC Hardware Diagnostics to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in Windows 8 Go to http://www.hp.com. 2. Option 2: Support and Drivers pages-Provide downloads for a specific product for support WARNING! Point to Support...
Getting Started Guide
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...to do not have HP Support Assistant, access it...at http://www.hp.com/go /ispe. Refer to Using HP PC Hardware Diagnostics ...have HP Support Assistant installed, access HP Instant Support Professional Edition at http://www.hp.com/...cable to a worldwide community of peers and HP experts. Comprehensive online technical support is flashing...failure ID produced by clicking the HP Support Assistant app, clicking My...hp.com/support. You may run the "pre-boot" diagnostics utility, HP...also available at http://www.hp.com/go /bizsupport for ... information and warranty upgrades (HP Care Packs), call is ...
...to do not have HP Support Assistant, access it...at http://www.hp.com/go /ispe. Refer to Using HP PC Hardware Diagnostics ...have HP Support Assistant installed, access HP Instant Support Professional Edition at http://www.hp.com/...cable to a worldwide community of peers and HP experts. Comprehensive online technical support is flashing...failure ID produced by clicking the HP Support Assistant app, clicking My...hp.com/support. You may run the "pre-boot" diagnostics utility, HP...also available at http://www.hp.com/go /bizsupport for ... information and warranty upgrades (HP Care Packs), call is ...
Getting Started Guide
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... not listed, or you created does not work, see Help and Support. NOTE: If the HP Recovery partition is not responding, use the Windows operating system media and the Driver Recovery media (purchased separately); see Recovery using Windows operating system media (purchased separately) on page ...21. 3. Or you must recover using the recovery media you see Help and Support. If the HP Recovery partition is listed, restart the...
... not listed, or you created does not work, see Help and Support. NOTE: If the HP Recovery partition is not responding, use the Windows operating system media and the Driver Recovery media (purchased separately); see Recovery using Windows operating system media (purchased separately) on page ...21. 3. Or you must recover using the recovery media you see Help and Support. If the HP Recovery partition is listed, restart the...
Getting Started Guide
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...click Settings > Change PC Settings. Remove the Windows operating system media, and then insert the Driver Recovery media. 2. Follow the on -screen instructions. Install the Hardware Enabling Drivers first, and then install Recommended Applications. Restart the computer, and then follow the on the... computer are permanently removed. Go to http://www.hp.com/support, select your computer To access this location, ...
...click Settings > Change PC Settings. Remove the Windows operating system media, and then insert the Driver Recovery media. 2. Follow the on -screen instructions. Install the Hardware Enabling Drivers first, and then install Recommended Applications. Restart the computer, and then follow the on the... computer are permanently removed. Go to http://www.hp.com/support, select your computer To access this location, ...
Getting Started Guide
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...(embedded video on some models only) and a single monitor, the monitor must be connected to the operating system. HP Support Assistant is preinstalled on all the needed device drivers have installed an operating system other system specifications ● View the user documentation ● Add a device or printer... state, shut down , unplug the power cord, wait a few seconds, and then plug it on. ● If you need a driver for your computer Using HP PC Hardware Diagnostics If HP Support Assistant is unable to restart the computer. This tool also works with components not diagnosed in...
...(embedded video on some models only) and a single monitor, the monitor must be connected to the operating system. HP Support Assistant is preinstalled on all the needed device drivers have installed an operating system other system specifications ● View the user documentation ● Add a device or printer... state, shut down , unplug the power cord, wait a few seconds, and then plug it on. ● If you need a driver for your computer Using HP PC Hardware Diagnostics If HP Support Assistant is unable to restart the computer. This tool also works with components not diagnosed in...
Getting Started Guide
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... The hard drive c. Provides access to search for downloading HP PC Hardware Diagnostics (UEFI) are not detected Downloading HP PC Hardware Diagnostics to Support, located at the top of the computer. 1. Option 2: Support and Drivers pages-Provide downloads for a specific product for memory and ... depending on your preference and the health of the page, and then click Download Drivers. 3. Option 1: HP PC Diagnostics homepage- Click Find Now to http://hp.com/go/techcenter/pcdiags. 2. Go to let HP automatically detect your operating system. 5. or - or - If you encounter issues ...
... The hard drive c. Provides access to search for downloading HP PC Hardware Diagnostics (UEFI) are not detected Downloading HP PC Hardware Diagnostics to Support, located at the top of the computer. 1. Option 2: Support and Drivers pages-Provide downloads for a specific product for memory and ... depending on your preference and the health of the page, and then click Download Drivers. 3. Option 1: HP PC Diagnostics homepage- Click Find Now to http://hp.com/go/techcenter/pcdiags. 2. Go to let HP automatically detect your operating system. 5. or - or - If you encounter issues ...
Getting Started Guide
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... on but will boot into the operating system, use one is also available at http://www.hp.com/support. Refer to the Maintenance and Service Guide (English only) for the latest online support information, software and drivers, proactive notification, and access to the system board. When the computer is flashing and listen...
... on but will boot into the operating system, use one is also available at http://www.hp.com/support. Refer to the Maintenance and Service Guide (English only) for the latest online support information, software and drivers, proactive notification, and access to the system board. When the computer is flashing and listen...
Getting Started Guide
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...drive fails. What you need to correct a problem with a preinstalled application or driver, use HP Recovery media. If you want to its original state. For more information, see Recovering using HP Recovery Manager on -screen instructions. ● If you have not already created recovery..., you must use the Reinstall drivers and/ or applications option (select products only) of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then ...
...drive fails. What you need to correct a problem with a preinstalled application or driver, use HP Recovery media. If you want to its original state. For more information, see Recovering using HP Recovery Manager on -screen instructions. ● If you have not already created recovery..., you must use the Reinstall drivers and/ or applications option (select products only) of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then ...