Maintenance and Service Guide
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Hard drive cover ...32 Hard drive/SSD drive ...33 mSATA drive ...35 RTC battery ...37 Service cover ...38 Memory module ...39 WWAN module ...41 WLAN module ...43 Keyboard ...45 6 Removal and replacement procedures for Authorized Service Provider parts 49 Component replacement procedures ...49 Display ...
Hard drive cover ...32 Hard drive/SSD drive ...33 mSATA drive ...35 RTC battery ...37 Service cover ...38 Memory module ...39 WWAN module ...41 WLAN module ...43 Keyboard ...45 6 Removal and replacement procedures for Authorized Service Provider parts 49 Component replacement procedures ...49 Display ...
Maintenance and Service Guide
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...media (purchased separately 97 Using Windows Refresh or Windows Reset 97 Using HP Software Setup ...97 13 Backup and recovery in Windows 10 ...98 Creating recovery media and backups ...98 Creating HP Recovery media (select products only 98 Using Windows tools ...99 Restore...the HP Recovery partition (select products only 103 14 Specifications ...104 Computer specifications ...104 35.6-cm (14.0-in) display specifications ...105 Hard drive specifications ...106 Solid-state drive specifications ...107 mSATA drive specifications ...108 15 Statement of Volatility ...109 Non-volatile memory usage ...
...media (purchased separately 97 Using Windows Refresh or Windows Reset 97 Using HP Software Setup ...97 13 Backup and recovery in Windows 10 ...98 Creating recovery media and backups ...98 Creating HP Recovery media (select products only 98 Using Windows tools ...99 Restore...the HP Recovery partition (select products only 103 14 Specifications ...104 Computer specifications ...104 35.6-cm (14.0-in) display specifications ...105 Hard drive specifications ...106 Solid-state drive specifications ...107 mSATA drive specifications ...108 15 Statement of Volatility ...109 Non-volatile memory usage ...
Maintenance and Service Guide
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... or SED. Supports no Flash cache module configuration. 1 Product description Category Product Name Processors Chipset Graphics Panels Memory Flash cache Hard drive Solid-state drive MiniCard SSD Description HP EliteBook Folio 9480m Notebook PC Intel® Core® processors: ● i7-4650U 1.7-GHz (max turbo frequency 3.3-GHz),...mm, flat/thin backlit, LED, HD, AG, SVA (1366×768) display with and without webcam Two customer-accessible/upgradable memory module slots DDR3L PC3-1600-MHz dual channel support Supports 16384-MB of system RAM in ) SATA hard drives and solid-state drives...
... or SED. Supports no Flash cache module configuration. 1 Product description Category Product Name Processors Chipset Graphics Panels Memory Flash cache Hard drive Solid-state drive MiniCard SSD Description HP EliteBook Folio 9480m Notebook PC Intel® Core® processors: ● i7-4650U 1.7-GHz (max turbo frequency 3.3-GHz),...mm, flat/thin backlit, LED, HD, AG, SVA (1366×768) display with and without webcam Two customer-accessible/upgradable memory module slots DDR3L PC3-1600-MHz dual channel support Supports 16384-MB of system RAM in ) SATA hard drives and solid-state drives...
Maintenance and Service Guide
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...assembly Support for the following WLAN formats: ● Intel Dual Band Wireless-AC 7260 802.11 AC 2x2 WiFi + BT 4.0 Combo Adapter ● HP Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n (2x2) combination WiFi and Bluetooth 4.0 WLAN module ● Intel Dual Band Wireless-N 7260AN 802.11 .../EV-DO/HSPA+ Gobi 4G Module ● HP hs3110 HSPA+ Mobile Broadband Module Supports no WWAN option Supports WWAN after market option Secure Digital (SD) flash media slot supporting the following digital card formats: ● Secure Digital (SD) Memory Card ● SDHC ● SDXC Headphone/Microphone...
...assembly Support for the following WLAN formats: ● Intel Dual Band Wireless-AC 7260 802.11 AC 2x2 WiFi + BT 4.0 Combo Adapter ● HP Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n (2x2) combination WiFi and Bluetooth 4.0 WLAN module ● Intel Dual Band Wireless-N 7260AN 802.11 .../EV-DO/HSPA+ Gobi 4G Module ● HP hs3110 HSPA+ Mobile Broadband Module Supports no WWAN option Supports WWAN after market option Secure Digital (SD) flash media slot supporting the following digital card formats: ● Secure Digital (SD) Memory Card ● SDHC ● SDXC Headphone/Microphone...
Maintenance and Service Guide
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and 32-bit End user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Solid-state drive ● Keyboard ● Memory module ● mSATA flash cache ● WLAN module ● WWAN module 4 Chapter 1 Product description Category Serviceability Description ● FreeDOS ● Ubuntu Linux Restore media ● ...
and 32-bit End user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Solid-state drive ● Keyboard ● Memory module ● mSATA flash cache ● WLAN module ● WWAN module 4 Chapter 1 Product description Category Serviceability Description ● FreeDOS ● Ubuntu Linux Restore media ● ...
Maintenance and Service Guide
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... and Support > User Guides. Windows 8.1: From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - Reads optional memory cards that supports both audio-out (headphone) and audio-in the notification area, at the far right of... the taskbar. NOTE: When a device is showing activity. Connects an optional docking device. Component (1) USB 3.0 ports (2) (2) DisplayPort (3) Memory card reader (4) External monitor port (5) Docking connector (6) RJ-45 (network) jack/lights 12 Chapter 2 External component identification Description Each USB ...
... and Support > User Guides. Windows 8.1: From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - Reads optional memory cards that supports both audio-out (headphone) and audio-in the notification area, at the far right of... the taskbar. NOTE: When a device is showing activity. Connects an optional docking device. Component (1) USB 3.0 ports (2) (2) DisplayPort (3) Memory card reader (4) External monitor port (5) Docking connector (6) RJ-45 (network) jack/lights 12 Chapter 2 External component identification Description Each USB ...
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... Start > Help and Support. NOTE: The computer fan starts up automatically to restore computer functionality, and then contact support through HP Support Assistant. If you replace the module and then receive a warning message, remove the module to cool internal components and prevent... overheating. Bottom Component (1) (2) (3) Wireless and memory module compartment Travel battery connector Vents (2) Description Contains the wireless and memory modules. or - To access Help and Support in the taskbar. CAUTION: To prevent an ...
... Start > Help and Support. NOTE: The computer fan starts up automatically to restore computer functionality, and then contact support through HP Support Assistant. If you replace the module and then receive a warning message, remove the module to cool internal components and prevent... overheating. Bottom Component (1) (2) (3) Wireless and memory module compartment Travel battery connector Vents (2) Description Contains the wireless and memory modules. or - To access Help and Support in the taskbar. CAUTION: To prevent an ...
Maintenance and Service Guide
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...-001 RTC battery 702853-001 Fingerprint reader board (includes cable) 702845-001 Base enclosure 702863-001 Service cover 704441-001 Service cover, RCTO 713547-001 Memory modules (PC3L-12800, 1600-MHz): 4-GB 691740-001 8-GB 693374-001 WLAN module: Intel Dual Band Wireless-AC 7260 802.11 AC 2x2 WiFi + BT...
...-001 RTC battery 702853-001 Fingerprint reader board (includes cable) 702845-001 Base enclosure 702863-001 Service cover 704441-001 Service cover, RCTO 713547-001 Memory modules (PC3L-12800, 1600-MHz): 4-GB 691740-001 8-GB 693374-001 WLAN module: Intel Dual Band Wireless-AC 7260 802.11 AC 2x2 WiFi + BT...
Maintenance and Service Guide
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... Next. 6. If you update the computer to www.hp.com. 2. Remove the hard drive cover (see Battery on page 32). 6. Remove the service cover Service cover on , and then shut it down through the operating system. 2. Description 4-GB memory module (PC3L, 12800, 1600-MHz) 8-GB memory module (PC3L, 12800, 1600-MHz) Spare part...
... Next. 6. If you update the computer to www.hp.com. 2. Remove the hard drive cover (see Battery on page 32). 6. Remove the service cover Service cover on , and then shut it down through the operating system. 2. Description 4-GB memory module (PC3L, 12800, 1600-MHz) 8-GB memory module (PC3L, 12800, 1600-MHz) Spare part...
Maintenance and Service Guide
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Remove the memory module (2) by pulling the module away from the slot at an angle. The top slot houses the expansion memory module and the bottom slot houses the primary memory module. 2. Reverse this procedure to prevent incorrect insertion into the memory module slot. NOTE: The computer uses two memory slots. NOTE: Memory modules are designed with a notch to install a memory module. 40 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
Remove the memory module (2) by pulling the module away from the slot at an angle. The top slot houses the expansion memory module and the bottom slot houses the primary memory module. 2. Reverse this procedure to prevent incorrect insertion into the memory module slot. NOTE: The computer uses two memory slots. NOTE: Memory modules are designed with a notch to install a memory module. 40 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
Maintenance and Service Guide
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... are removed from the defective system board and installed on the replacement system board: ● SIM (see SIM on page 30, if applicable) ● Memory module (see Memory module on page 39) ● WWAN module (see WWAN module on page 41) ● WLAN module (see WLAN module on page 43) ● Heat...
... are removed from the defective system board and installed on the replacement system board: ● SIM (see SIM on page 30, if applicable) ● Memory module (see Memory module on page 39) ● WWAN module (see WWAN module on page 41) ● WLAN module (see WLAN module on page 43) ● Heat...
Maintenance and Service Guide
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... while the "Press the ESC key for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. Using Computer Setup 73 Turn on -screen instructions. - To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus...
... while the "Press the ESC key for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. Using Computer Setup 73 Turn on -screen instructions. - To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus...
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... the screen. Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. To start Computer Setup, follow these steps: 1. Turn on -screen instructions. -
... the screen. Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. To start Computer Setup, follow these steps: 1. Turn on -screen instructions. -
Maintenance and Service Guide
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...these steps: ▲ Start Computer Setup. ● Computers or tablets with keyboards: ▲ Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards, you can use your finger to make selections. ● To scroll ... from operating properly. Using Computer Setup 83 Press the power button in the upper-right corner of system and extended memory. 9 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10 Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between ...
...these steps: ▲ Start Computer Setup. ● Computers or tablets with keyboards: ▲ Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards, you can use your finger to make selections. ● To scroll ... from operating properly. Using Computer Setup 83 Press the power button in the upper-right corner of system and extended memory. 9 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10 Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between ...
Maintenance and Service Guide
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...;50 ft to 10,000 ft Nonoperating ‑15 m to 12,192 m ‑50 ft to back) 1.95 cm 0.77 in Weight Equipped with one memory module, WLAN module, and mSATA drive 1.63 kg 3.6 lbs Input power Operating voltage and current 18.5 V dc @ 3.5 A - 65 W -
...;50 ft to 10,000 ft Nonoperating ‑15 m to 12,192 m ‑50 ft to back) 1.95 cm 0.77 in Weight Equipped with one memory module, WLAN module, and mSATA drive 1.63 kg 3.6 lbs Input power Operating voltage and current 18.5 V dc @ 3.5 A - 65 W -
Maintenance and Service Guide
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... of Volatility The purpose of this document is to provide general information regarding non-volatile memory in industrystandards based HP Business Notebook PC systems and provide general instructions for HP PC products available on the system and pressing F10 when prompted near the bottom of all...Centrino with VProTM, reboot the PC and enter BIOS Setup by powering on the product support pages at www.hp.com. 1. Follow steps (a) through (I) below will also remain in nonvolatile memory. a. Enter BIOS (F10) Setup by pressing F10 when prompted. Select the File menu, then Restore ...
... of Volatility The purpose of this document is to provide general information regarding non-volatile memory in industrystandards based HP Business Notebook PC systems and provide general instructions for HP PC products available on the system and pressing F10 when prompted near the bottom of all...Centrino with VProTM, reboot the PC and enter BIOS Setup by powering on the product support pages at www.hp.com. 1. Follow steps (a) through (I) below will also remain in nonvolatile memory. a. Enter BIOS (F10) Setup by pressing F10 when prompted. Select the File menu, then Restore ...
Maintenance and Service Guide
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...Microsoft® protected. utility. Writing data to deactivate it . Then select Un-configure AMT on the notebook PC, contact the provider to this memory? l. Remove and retain the storage drive or clear the contents of Volatility a. Solid State Drive (SSD) Clear the SSD contents by using ...; utility or a third party application that can be run HP Disk Sanitizer, enter BIOS Setup by using the BIOS Setup Secure Erase command option, or by powering on the hard drive capacity. How is this memory retain data when power is the purpose of protection, select ...
...Microsoft® protected. utility. Writing data to deactivate it . Then select Un-configure AMT on the notebook PC, contact the provider to this memory? l. Remove and retain the storage drive or clear the contents of Volatility a. Solid State Drive (SSD) Clear the SSD contents by using ...; utility or a third party application that can be run HP Disk Sanitizer, enter BIOS Setup by using the BIOS Setup Secure Erase command option, or by powering on the hard drive capacity. How is this memory retain data when power is the purpose of protection, select ...
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...(MEBx) setup utility. Yes Stores Programmed at the factory. on the HP website. using this memory store customer data? A utility is data input into this area. from the silicon vendor. memory and is typically data. How is required for Bluetooth Tools for writing ...protection to block all Settings, secure firmware update direct read/write access to address a unique issue. on the HP website. Unique Provisioning this memory? The third by an administrator firmware. available but can be applied party data store contents can be obtained ...
...(MEBx) setup utility. Yes Stores Programmed at the factory. on the HP website. using this memory store customer data? A utility is data input into this area. from the silicon vendor. memory and is typically data. How is required for Bluetooth Tools for writing ...protection to block all Settings, secure firmware update direct read/write access to address a unique issue. on the HP website. Unique Provisioning this memory? The third by an administrator firmware. available but can be applied party data store contents can be obtained ...
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... meant by the module manufacturer and stored on the DIMM Serial Presence Detect (SPD) memory module? To return these BIOS chips? Manager. What is a flash memory chip so that contains PC configuration data. 6. How is installed in HP fingerprint ProtectTools Security templates. The Firmware Hub does contain the BIOS program and is removed...
... meant by the module manufacturer and stored on the DIMM Serial Presence Detect (SPD) memory module? To return these BIOS chips? Manager. What is a flash memory chip so that contains PC configuration data. 6. How is installed in HP fingerprint ProtectTools Security templates. The Firmware Hub does contain the BIOS program and is removed...
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...removal 62 spare part numbers 18, 62 HP PC Hardware Diagnostics (UEFI) using 88 HP Recovery Disc Creator, using 90 HP Recovery Manager correcting boot problems 102 starting 101 HP Recovery media creating 98 recovery 101 HP Recovery partition checking for presence 93 recovery 101...(network) status 12 TouchPad 7 webcam 5 wireless 7, 10 M mass storage device illustrated 21 precautions 25 spare part numbers 21 memory card reader, identifying 12 memory module product description 1 removal 39 spare part numbers 39 microphone product description 2 microphone (audio-in) jack, identifying 11 microphone ...
...removal 62 spare part numbers 18, 62 HP PC Hardware Diagnostics (UEFI) using 88 HP Recovery Disc Creator, using 90 HP Recovery Manager correcting boot problems 102 starting 101 HP Recovery media creating 98 recovery 101 HP Recovery partition checking for presence 93 recovery 101...(network) status 12 TouchPad 7 webcam 5 wireless 7, 10 M mass storage device illustrated 21 precautions 25 spare part numbers 21 memory card reader, identifying 12 memory module product description 1 removal 39 spare part numbers 39 microphone product description 2 microphone (audio-in) jack, identifying 11 microphone ...