HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 5
... Drive handling 25 Grounding guidelines ...25 Electrostatic discharge damage 25 Packaging and transporting guidelines 27 Component replacement procedures 28 Service tag ...29 Computer feet ...29 Battery ...31 Hard drive ...32 v
... Drive handling 25 Grounding guidelines ...25 Electrostatic discharge damage 25 Packaging and transporting guidelines 27 Component replacement procedures 28 Service tag ...29 Computer feet ...29 Battery ...31 Hard drive ...32 v
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 6
Optical drive ...35 Memory module ...36 WLAN module ...38 RTC battery ...40 Keyboard ...41 Top cover ...45 Fingerprint reader board ...49 TouchPad button board ...51 Optical drive connector cable 52 System board ...54 Fan/heat sink ... display specifications 74 Hard drive specifications ...75 Hard drive specifications (continued 76 7 Backing up, restoring, and recovering ...77 Creating recovery media and backups 77 Creating HP Recovery media 78 Restore and recovery ...79 Using Windows Refresh for quick and easy recovery 79 Remove everything and reinstall Windows 81 Recovering using...
Optical drive ...35 Memory module ...36 WLAN module ...38 RTC battery ...40 Keyboard ...41 Top cover ...45 Fingerprint reader board ...49 TouchPad button board ...51 Optical drive connector cable 52 System board ...54 Fan/heat sink ... display specifications 74 Hard drive specifications ...75 Hard drive specifications (continued 76 7 Backing up, restoring, and recovering ...77 Creating recovery media and backups 77 Creating HP Recovery media 78 Restore and recovery ...79 Using Windows Refresh for quick and easy recovery 79 Remove everything and reinstall Windows 81 Recovering using...
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 11
... for Intel AT-p Ready (in (mono microphone)/audio-out (stereo headphone) combo jack supporting audio-jack detection ● Battery connector ● HDMI v1.4 supporting up to 1920×1200 @ 60Hz ● HP Smart AC adapter ● RJ-45 (Ethernet) ● USB 3.0 port (two ports on left side) ●...Support for Windows 8 Modern Trackpad Support for 2-way scroll Multitouch gestures enabled Support for 65-W HP Smart AC adapter (non-PFC, RC/V, 3-wire) Support for 6-cell, 62-Wh, 2.80-Ah battery (Li-ion) Support for security cable lock Support for fingerprint reader with push-push technology, ...
... for Intel AT-p Ready (in (mono microphone)/audio-out (stereo headphone) combo jack supporting audio-jack detection ● Battery connector ● HDMI v1.4 supporting up to 1920×1200 @ 60Hz ● HP Smart AC adapter ● RJ-45 (Ethernet) ● USB 3.0 port (two ports on left side) ●...Support for Windows 8 Modern Trackpad Support for 2-way scroll Multitouch gestures enabled Support for 65-W HP Smart AC adapter (non-PFC, RC/V, 3-wire) Support for 6-cell, 62-Wh, 2.80-Ah battery (Li-ion) Support for security cable lock Support for fingerprint reader with push-push technology, ...
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 12
Category Operating system Serviceability Description Preinstalled: Windows® 8 Professional End user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Keyboard ● Memory module ● Optical drive ● RTC battery ● Service cover ● Wireless module compartment cover ● WLAN module 4 Chapter 1 Product description
Category Operating system Serviceability Description Preinstalled: Windows® 8 Professional End user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Keyboard ● Memory module ● Optical drive ● RTC battery ● Service cover ● Wireless module compartment cover ● WLAN module 4 Chapter 1 Product description
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 21
Bottom Item (1) (2) (3) (4) (5) (6) Component Battery bay Battery release latch HP Triple Bass Reflex Subwoofer Vents (4) Wireless module compartment cover Service cover Description Holds the battery. Enable airflow to restore computer functionality, and then contact support through Help and Support. If you replace the module and then receive a... the wireless module only with a wireless module authorized for the internal fan to cool internal components and prevent overheating. Releases the battery and the service cover. The service cover provides access to the WLAN module and the RTC...
Bottom Item (1) (2) (3) (4) (5) (6) Component Battery bay Battery release latch HP Triple Bass Reflex Subwoofer Vents (4) Wireless module compartment cover Service cover Description Holds the battery. Enable airflow to restore computer functionality, and then contact support through Help and Support. If you replace the module and then receive a... the wireless module only with a wireless module authorized for the internal fan to cool internal components and prevent overheating. Releases the battery and the service cover. The service cover provides access to the WLAN module and the RTC...
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 22
... of the computer. This is an alphanumeric identifier that is the product name affixed to each product. It is necessary to remove the battery to determine what components and parts are needed. 14 Chapter 3 Illustrated parts catalog See Battery for battery removal instructions. This number provides specific information about the product's hardware components.
... of the computer. This is an alphanumeric identifier that is the product name affixed to each product. It is necessary to remove the battery to determine what components and parts are needed. 14 Chapter 3 Illustrated parts catalog See Battery for battery removal instructions. This number provides specific information about the product's hardware components.
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 25
...698078-001 Speakers (include left and right speakers, cables, and 4 rubber isolators) 698091-001 Optical drive connector cable 700011-001 Base enclosure (includes battery release latch assembly and 4 rubber feet) 698076-001 Rubber Kit (not illustrated, includes 2 base enclosure rear rubber feet) 698089-001 6-cell, ...62-Wh, 2.80-Ah battery (Li-ion) 671731-001 Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 1-TB, 5400-rpm, 9.5-...
...698078-001 Speakers (include left and right speakers, cables, and 4 rubber isolators) 698091-001 Optical drive connector cable 700011-001 Base enclosure (includes battery release latch assembly and 4 rubber feet) 698076-001 Rubber Kit (not illustrated, includes 2 base enclosure rear rubber feet) 698089-001 6-cell, ...62-Wh, 2.80-Ah battery (Li-ion) 671731-001 Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 1-TB, 5400-rpm, 9.5-...
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 26
..., DDR3): 8-GB 670034-001 4-GB 641369-001 2-GB 652972-001 DVD±RW Double-Layer with SuperMulti Drive (includes bezel and bracket) 698085-001 RTC battery 676654-001 WLAN module: Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter 675794-001 Intel Centrino Advanced-N 6235 WLAN module 690019-001 Intel Centrino Wireless...
..., DDR3): 8-GB 670034-001 4-GB 641369-001 2-GB 652972-001 DVD±RW Double-Layer with SuperMulti Drive (includes bezel and bracket) 698085-001 RTC battery 676654-001 WLAN module: Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter 675794-001 Intel Centrino Advanced-N 6235 WLAN module 690019-001 Intel Centrino Wireless...
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 29
Miscellaneous parts Component 65-W HP Smart AC adapter (non-PFC, RC/V, 3-wire) Power cord (3-pin, black, 1.83-m): For use in Argentina For use in Italy For use in North America ..., spare part number 698081-001. 8-GB memory module (PC3, 12800, 1600-MHz) Intel Centrino Wireless-N 2230 WLAN module 6-cell, 62-Wh, 2.80-Ah, Li-ion battery Miscellaneous parts 21
Miscellaneous parts Component 65-W HP Smart AC adapter (non-PFC, RC/V, 3-wire) Power cord (3-pin, black, 1.83-m): For use in Argentina For use in Italy For use in North America ..., spare part number 698081-001. 8-GB memory module (PC3, 12800, 1600-MHz) Intel Centrino Wireless-N 2230 WLAN module 6-cell, 62-Wh, 2.80-Ah, Li-ion battery Miscellaneous parts 21
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 30
...-N 6235 WLAN module Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter 65-W HP Smart AC adapter (non-PFC, 3-wire) Wireless Antenna Kit (includes left and right wireless antenna cables and transceivers) Display enclosure Base enclosure (includes... 14.1-in, BrightView, HD, LED display panel Rubber Kit (includes 2 base enclosure rear rubber feet) Screw Kit 22 Chapter 3 Illustrated parts catalog RTC battery Intel Dual Core i5-3210M 2.50-GHz processor (SC turbo up to 3.10-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W; Spare part ...
...-N 6235 WLAN module Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter 65-W HP Smart AC adapter (non-PFC, 3-wire) Wireless Antenna Kit (includes left and right wireless antenna cables and transceivers) Display enclosure Base enclosure (includes... 14.1-in, BrightView, HD, LED display panel Rubber Kit (includes 2 base enclosure rear rubber feet) Screw Kit 22 Chapter 3 Illustrated parts catalog RTC battery Intel Dual Core i5-3210M 2.50-GHz processor (SC turbo up to 3.10-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W; Spare part ...
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 37
...-staked to the front of the warranty period for the computer. It is unique to locate documents, drivers, and support for battery removal instructions. This is the alphanumeric identifier used to each product. Service tag When ordering parts or requesting information, provide the ...attach to obtain these numbers. The 2 rear rubber Component replacement procedures 29 See Battery for the computer. Computer feet The computer includes 4 rubber feet that is necessary to remove the battery to the base enclosure in the locations illustrated below. This number describes the duration...
...-staked to the front of the warranty period for the computer. It is unique to locate documents, drivers, and support for battery removal instructions. This is the alphanumeric identifier used to each product. Service tag When ordering parts or requesting information, provide the ...attach to obtain these numbers. The 2 rear rubber Component replacement procedures 29 See Battery for the computer. Computer feet The computer includes 4 rubber feet that is necessary to remove the battery to the base enclosure in the locations illustrated below. This number describes the duration...
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 39
...Pivot the front edge of the battery bay. 2. To insert the battery: 1. Disconnect all external devices from the computer. Pivot the front edge of the battery down into place.) Component replacement procedures 31 Battery Description 6-cell, 62-Wh, 2.80-Ah battery Spare part number 671731-001 ...Before disassembling the computer, follow these steps: 1. Slide the battery release latch (1) to release the battery. 3. If you are unsure whether the computer is seated. (The battery release latch will automatically lock into the battery bay until it down on , and then shut it is...
...Pivot the front edge of the battery bay. 2. To insert the battery: 1. Disconnect all external devices from the computer. Pivot the front edge of the battery down into place.) Component replacement procedures 31 Battery Description 6-cell, 62-Wh, 2.80-Ah battery Spare part number 671731-001 ...Before disassembling the computer, follow these steps: 1. Slide the battery release latch (1) to release the battery. 3. If you are unsure whether the computer is seated. (The battery release latch will automatically lock into the battery bay until it down on , and then shut it is...
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 40
... 4. Turn off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Remove the battery (see Battery). These components are unsure whether the computer is included in the Hard Drive Hardware Kit, spare part number 698081-001. Disconnect all ...number 698086-001. 5. Loosen the Phillips PM2.5×4.5 captive screw (1) that secures the service cover to release the service cover. 3. Slide the battery release latch (2) to the computer. 2. Remove the service cover (4). Remove the hard drive: 1. Hard drive NOTE: The hard drive spare part ...
... 4. Turn off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Remove the battery (see Battery). These components are unsure whether the computer is included in the Hard Drive Hardware Kit, spare part number 698081-001. Disconnect all ...number 698086-001. 5. Loosen the Phillips PM2.5×4.5 captive screw (1) that secures the service cover to release the service cover. 3. Slide the battery release latch (2) to the computer. 2. Remove the service cover (4). Remove the hard drive: 1. Hard drive NOTE: The hard drive spare part ...
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 43
Remove the service cover (see Battery). 5. Remove the Phillips PM2.0×5.5 screw (1) that secures the optical drive to install the optical drive. Reverse this procedure to the computer. 2. Disconnect all external ... a flat-blade screw driver or similar tool to press on , and then shut it down through the operating system. 2. Component replacement procedures 35 Remove the battery (see Hard drive). Turn off or in Hibernation, turn the computer on the optical drive bracket tab (2) to release the optical drive. 3. Optical drive Description...
Remove the service cover (see Battery). 5. Remove the Phillips PM2.0×5.5 screw (1) that secures the optical drive to install the optical drive. Reverse this procedure to the computer. 2. Disconnect all external ... a flat-blade screw driver or similar tool to press on , and then shut it down through the operating system. 2. Component replacement procedures 35 Remove the battery (see Hard drive). Turn off or in Hibernation, turn the computer on the optical drive bracket tab (2) to release the optical drive. 3. Optical drive Description...
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 44
... Removal and replacement procedures Click the Download button, and then follow these steps: 1. Disconnect all external devices from the computer. 3. Remove the service cover (see Battery). 5. Remove the memory module: 1. Click Support & Drivers > click Drivers & Software. 3. Select the operating system, and then click Next. 6. Click the ... the power cord from the computer. 4. CAUTION: Failure to update the computer to the latest BIOS prior to www.hp.com. 2. In the Enter a product name/number box, type the computer model information, and then click Search. 4. Remove the...
... Removal and replacement procedures Click the Download button, and then follow these steps: 1. Disconnect all external devices from the computer. 3. Remove the service cover (see Battery). 5. Remove the memory module: 1. Click Support & Drivers > click Drivers & Software. 3. Select the operating system, and then click Next. 6. Click the ... the power cord from the computer. 4. CAUTION: Failure to update the computer to the latest BIOS prior to www.hp.com. 2. In the Enter a product name/number box, type the computer model information, and then click Search. 4. Remove the...
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 46
... by the governmental agency that secures the wireless module compartment cover to restore device functionality, and then contact technical support. Remove the service cover (see Battery). 5. Before removing the WLAN module, follow these steps: 1. Disconnect all external devices from the computer. 38 Chapter 4 Removal and replacement procedures Lift the right side...
... by the governmental agency that secures the wireless module compartment cover to restore device functionality, and then contact technical support. Remove the service cover (see Battery). 5. Before removing the WLAN module, follow these steps: 1. Disconnect all external devices from the computer. 38 Chapter 4 Removal and replacement procedures Lift the right side...
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 48
... 2. Disconnect the power from the computer by unplugging the power cord from the computer. 4. Remove the battery (see Hard drive). Remove the service cover (see Battery), and then remove the following components: 5. Turn off or in Hibernation, turn the computer on the ...system board. Disconnect all external devices from the computer. 3. RTC battery Description RTC battery Spare part number 676654-001 Before removing the RTC battery, follow these steps: 1. When installing the RTC battery, make sure the "+" sign faces up. 40 Chapter 4 Removal and replacement procedures...
... 2. Disconnect the power from the computer by unplugging the power cord from the computer. 4. Remove the battery (see Hard drive). Remove the service cover (see Battery), and then remove the following components: 5. Turn off or in Hibernation, turn the computer on the ...system board. Disconnect all external devices from the computer. 3. RTC battery Description RTC battery Spare part number 676654-001 Before removing the RTC battery, follow these steps: 1. When installing the RTC battery, make sure the "+" sign faces up. 40 Chapter 4 Removal and replacement procedures...
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 49
... and keyboard backlight cables. Disconnect the power from the computer by unplugging the power cord from the computer. 4. Remove the battery (see WLAN module) Component replacement procedures 41 WLAN module (see Battery), and then remove the following components: a. If you are unsure whether the computer is off the computer. Optical drive (see...
... and keyboard backlight cables. Disconnect the power from the computer by unplugging the power cord from the computer. 4. Remove the battery (see WLAN module) Component replacement procedures 41 WLAN module (see Battery), and then remove the following components: a. If you are unsure whether the computer is off the computer. Optical drive (see...
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 53
... steps: 1. Remove the keyboard (5). Disconnect all external devices from the computer. 3. Turn off or in the Cable Kit, spare part number 651384-001. Remove the battery (see Battery), and then remove the following components: a.
... steps: 1. Remove the keyboard (5). Disconnect all external devices from the computer. 3. Turn off or in the Cable Kit, spare part number 651384-001. Remove the battery (see Battery), and then remove the following components: a.
HP ENVY m4 Notebook PC Maintenance and Service Guide
Page 57
.... Turn off or in Hibernation, turn the computer on, and then shut it down , with double-sided tape.) 4. Top cover (see Battery), and then remove the following components: a. Remove the battery (see Top cover) Remove the fingerprint reader board: 1. WLAN module (see Optical drive) c. Detach the fingerprint reader board cable (2) from the...
.... Turn off or in Hibernation, turn the computer on, and then shut it down , with double-sided tape.) 4. Top cover (see Battery), and then remove the following components: a. Remove the battery (see Top cover) Remove the fingerprint reader board: 1. WLAN module (see Optical drive) c. Detach the fingerprint reader board cable (2) from the...