HP Envy 6 Maintenance and Service Guide
Page 6
...module cover ...54 Media card reader assembly (smart card reader 55 Subwoofer ...56 Security bracket ...57 USB/Audio board ...58 Power connector cable ...59 Speakers ...60 Power button board ...61 Keyboard ...62 Top cover ...66 WLAN antenna cables ...66 Display panel cable assembly 67 Webcam assembly ...68 Display hinges and hinge covers 69 5 Setup Utility (BIOS) and System Diagnostics 71 Using Setup Utility ...71 Starting Setup Utility ...71 Changing the language of Setup Utility 71 Navigating and selecting in Setup Utility 72 Displaying system information 72 Restoring factory settings...
...module cover ...54 Media card reader assembly (smart card reader 55 Subwoofer ...56 Security bracket ...57 USB/Audio board ...58 Power connector cable ...59 Speakers ...60 Power button board ...61 Keyboard ...62 Top cover ...66 WLAN antenna cables ...66 Display panel cable assembly 67 Webcam assembly ...68 Display hinges and hinge covers 69 5 Setup Utility (BIOS) and System Diagnostics 71 Using Setup Utility ...71 Starting Setup Utility ...71 Changing the language of Setup Utility 71 Navigating and selecting in Setup Utility 72 Displaying system information 72 Restoring factory settings...
HP Envy 6 Maintenance and Service Guide
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This number provides specific information about the product's hardware components. 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag, which is located on the bottom of the computer. Item (1) (2) (3) (4) (5) Description Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description (select models only) Function This is the product name affixed to determine what components...
This number provides specific information about the product's hardware components. 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag, which is located on the bottom of the computer. Item (1) (2) (3) (4) (5) Description Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description (select models only) Function This is the product name affixed to determine what components...
HP Envy 6 Maintenance and Service Guide
Page 25
... System board for use only with computer models equipped with an AMD A10 2.8GHz/ 2.0GHz processor (includes processor and replacement thermal material) 689158-601 Fan - Heat sink 686578-001 686579-001 691656-001 691657-001 Fan 686580-001 USB/Audio board Battery: 4-cell, 60 WHr 4.1AH Li-ion battery Security lock (in power connector kit) Hard drive (7mm SATA 2.5") 320-GB, 7200-rpm hard drive 4-GB memory module (PC3...
... System board for use only with computer models equipped with an AMD A10 2.8GHz/ 2.0GHz processor (includes processor and replacement thermal material) 689158-601 Fan - Heat sink 686578-001 686579-001 691656-001 691657-001 Fan 686580-001 USB/Audio board Battery: 4-cell, 60 WHr 4.1AH Li-ion battery Security lock (in power connector kit) Hard drive (7mm SATA 2.5") 320-GB, 7200-rpm hard drive 4-GB memory module (PC3...
HP Envy 6 Maintenance and Service Guide
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... screws) 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) TouchPad assembly (includes bracket) Hardware kit (keyboard bracket) Power button board (includes cable) Media card reader assembly (smart card reader) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes processor and replacement thermal material) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz...
... screws) 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) TouchPad assembly (includes bracket) Hardware kit (keyboard bracket) Power button board (includes cable) Media card reader assembly (smart card reader) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes processor and replacement thermal material) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz...
HP Envy 6 Maintenance and Service Guide
Page 79
... with Setup Utility only if USB legacy support is enabled. NOTE: Use extreme care when making changes in Setup Utility. Errors can be used with your change takes effect immediately. To start Setup Utility, follow these steps: 1. Your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Setup Utility includes settings for Startup Menu" message is displayed, press enter. 5. Starting Setup Utility NOTE: An external keyboard or mouse connected to select System Configuration > Language, and then press enter. 3. Turn on...
... with Setup Utility only if USB legacy support is enabled. NOTE: Use extreme care when making changes in Setup Utility. Errors can be used with your change takes effect immediately. To start Setup Utility, follow these steps: 1. Your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Setup Utility includes settings for Startup Menu" message is displayed, press enter. 5. Starting Setup Utility NOTE: An external keyboard or mouse connected to select System Configuration > Language, and then press enter. 3. Turn on...
HP Envy 6 Maintenance and Service Guide
Page 81
... key for Startup Menu" message is displayed at the factory, follow the on the HP website are not visible, press esc to return to the menu display. Follow the on the HP website. Updating the BIOS Updated versions of the screen. 2. Use the arrow keys to select Exit > Load Setup Defaults. 4. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Using Setup Utility 73 Your changes...
... key for Startup Menu" message is displayed at the factory, follow the on the HP website are not visible, press esc to return to the menu display. Follow the on the HP website. Updating the BIOS Updated versions of the screen. 2. Use the arrow keys to select Exit > Load Setup Defaults. 4. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Using Setup Utility 73 Your changes...
HP Envy 6 Maintenance and Service Guide
Page 82
... Setup Utility (BIOS) without saving your selection to select Exit > Exit Discarding Changes, and then press enter. Follow the on the screen after it has been downloaded to your computer to install the update. NOTE: If you connect your hard drive. Do not shut down the computer or initiate Sleep or Hibernation. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. If no instructions...
... Setup Utility (BIOS) without saving your selection to select Exit > Exit Discarding Changes, and then press enter. Follow the on the screen after it has been downloaded to your computer to install the update. NOTE: If you connect your hard drive. Do not shut down the computer or initiate Sleep or Hibernation. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. If no instructions...
HP Envy 6 Maintenance and Service Guide
Page 86
... click Disk Management. CAUTION: HP Recovery Manager (partition or discs/flash drive) restores only software that you can use an external optical drive, it if ever needed. 7 Backup and recovery Your computer includes tools provided by the operating system and HP to create these tools immediately after setting up your information ● Recovering a program or driver Restoring the system If the computer hard drive fails, you safeguard your information and restore it must be connected directly to a USB port on...
... click Disk Management. CAUTION: HP Recovery Manager (partition or discs/flash drive) restores only software that you can use an external optical drive, it if ever needed. 7 Backup and recovery Your computer includes tools provided by the operating system and HP to create these tools immediately after setting up your information ● Recovering a program or driver Restoring the system If the computer hard drive fails, you safeguard your information and restore it must be connected directly to a USB port on...
HP Envy 6 Maintenance and Service Guide
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...factory state. HP recommends that you must be used as System Restore. For software not provided with this process. To create a set of recovery discs or a recovery flash drive: 1. Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. Follow the on the hard drive. Using the dedicated recovery partition When using the dedicated recovery partition, there is an option to back up . If you have finished creating the recovery discs or recovery flash drive. HP Recovery Manager works from recovery discs, a recovery flash drive...
...factory state. HP recommends that you must be used as System Restore. For software not provided with this process. To create a set of recovery discs or a recovery flash drive: 1. Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. Follow the on the hard drive. Using the dedicated recovery partition When using the dedicated recovery partition, there is an option to back up . If you have finished creating the recovery discs or recovery flash drive. HP Recovery Manager works from recovery discs, a recovery flash drive...
HP Envy 6 Maintenance and Service Guide
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Follow the on-screen instructions to the document. 4. To create a screen shot: 1. Display the screen you have to re-enter your preferences. To copy the entire screen, press prt sc. 3. NOTE: Windows® includes the User Account Control feature to improve the security of your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Guidelines: ● Create system restore points using the Windows® System Restore feature, and...
Follow the on-screen instructions to the document. 4. To create a screen shot: 1. Display the screen you have to re-enter your preferences. To copy the entire screen, press prt sc. 3. NOTE: Windows® includes the User Account Control feature to improve the security of your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Guidelines: ● Create system restore points using the Windows® System Restore feature, and...
HP Envy 6 Maintenance and Service Guide
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... 29 H hard drive precautions 27 product description 2 removal 38 spare part numbers 18, 38 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 62 spare part numbers 14, 21, 62 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 mute...
... 29 H hard drive precautions 27 product description 2 removal 38 spare part numbers 18, 38 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 62 spare part numbers 14, 21, 62 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 mute...
HP Envy 6 Maintenance and Service Guide
Page 96
... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery, system 79 removal/replacement preliminaries 26 procedures 30 restore points 83 RJ-45 (network) jack, identifying 8 RTC battery removal 41 spare part numbers...
... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery, system 79 removal/replacement preliminaries 26 procedures 30 restore points 83 RJ-45 (network) jack, identifying 8 RTC battery removal 41 spare part numbers...
HP ENVY Sleekbook 6 and HP ENVY Ultrabook 6 Maintenance and Service Guide
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... multi-touch gestures Taps enabled as default Power requirements Supports the following HP AC adapters: ● 65-W (non-smart) PFC RC V EM 2-wire HP AC adapter Supports the following batteries: ● 4-cell, 60WHr 4.1 AH Li-ion battery Security Security lock Support for Intel AT-p Ready Operating system Preinstalled: Windows 8 Professional 64-bit Windows 8 Standard 64-bit Ubuntu Linux Serviceability End-user replaceable parts: AC adapter Battery Hard drive Memory module WLAN module HP ENVY Sleekbook 6 √ √ √ √ √ HP ENVY Ultrabook...
... multi-touch gestures Taps enabled as default Power requirements Supports the following HP AC adapters: ● 65-W (non-smart) PFC RC V EM 2-wire HP AC adapter Supports the following batteries: ● 4-cell, 60WHr 4.1 AH Li-ion battery Security Security lock Support for Intel AT-p Ready Operating system Preinstalled: Windows 8 Professional 64-bit Windows 8 Standard 64-bit Ubuntu Linux Serviceability End-user replaceable parts: AC adapter Battery Hard drive Memory module WLAN module HP ENVY Sleekbook 6 √ √ √ √ √ HP ENVY Ultrabook...
HP ENVY Sleekbook 6 and HP ENVY Ultrabook 6 Maintenance and Service Guide
Page 86
... optional docking device, or connected to an optional power source. Use the arrow keys to select Exit, select Exit Discarding Changes, and then press enter. Follow any instructions that are displayed, follow these steps: 1. Click your computer to reliable external power using Setup Utility (BIOS). 1. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than your BIOS, make a note of the date, name, or other identifier. From the Start screen, type...
... optional docking device, or connected to an optional power source. Use the arrow keys to select Exit, select Exit Discarding Changes, and then press enter. Follow any instructions that are displayed, follow these steps: 1. Click your computer to reliable external power using Setup Utility (BIOS). 1. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than your BIOS, make a note of the date, name, or other identifier. From the Start screen, type...
HP ENVY Sleekbook 6 and HP ENVY Ultrabook 6 Maintenance and Service Guide
Page 90
... press enter. Do not download or install a BIOS update while the computer is later than those currently installed on the computer, you want to download. 3. Access the page on the HP website that is running on battery power, or connected to select the Main menu. NOTE: If you are displayed on the screen after it has been downloaded to reliable external power using Setup Utility. 1. Start Setup Utility. 2. During the download and installation, follow these instructions: Do...
... press enter. Do not download or install a BIOS update while the computer is later than those currently installed on the computer, you want to download. 3. Access the page on the HP website that is running on battery power, or connected to select the Main menu. NOTE: If you are displayed on the screen after it has been downloaded to reliable external power using Setup Utility. 1. Start Setup Utility. 2. During the download and installation, follow these instructions: Do...
HP ENVY Sleekbook 6 and HP ENVY Ultrabook 6 Maintenance and Service Guide
Page 97
... HP Recovery media to restore the factory image to display the charms. 2. See Help and Support for your permission or password when using HP Recovery Manager" section. ● If you . To start fresh and keep what is not working properly and you can choose the System Recovery option from the PC settings screen. 4. Click Settings. 3. IMPORTANT: Refresh removes any traditional applications that you have replaced the hard drive, you need to be prompted for instructions...
... HP Recovery media to restore the factory image to display the charms. 2. See Help and Support for your permission or password when using HP Recovery Manager" section. ● If you . To start fresh and keep what is not working properly and you can choose the System Recovery option from the PC settings screen. 4. Click Settings. 3. IMPORTANT: Refresh removes any traditional applications that you have replaced the hard drive, you need to be prompted for instructions...
HP ENVY Sleekbook 6 and HP ENVY Ultrabook 6 Maintenance and Service Guide
Page 98
... all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the state its original factory state by using the f11 key or on the Start screen. or - Click Settings. 3. Select Reset your computer. Using the HP Recovery media you created, you give away or recycle your PC, and follow the on -screen instructions. Remove everything and reinstall Windows, select Get started, and follow the on -screen instructions. Before using HP Recovery Manager HP Recovery Manager software...
... all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the state its original factory state by using the f11 key or on the Start screen. or - Click Settings. 3. Select Reset your computer. Using the HP Recovery media you created, you give away or recycle your PC, and follow the on -screen instructions. Remove everything and reinstall Windows, select Get started, and follow the on -screen instructions. Before using HP Recovery Manager HP Recovery Manager software...
HP ENVY Sleekbook 6 and HP ENVY Ultrabook 6 Maintenance and Service Guide
Page 100
... the order of devices listed in HP Recovery Manager, change the selection for an optical drive or a USB flash drive. Using HP Recovery media to recover You can use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for minimized image recovery. NOTE: If the computer does not automatically restart in BIOS where the computer looks for startup information. Removing the HP Recovery partition HP Recovery Manager software allows you created. 2. Follow these steps to boot from. 5. From the Start screen, type recovery...
... the order of devices listed in HP Recovery Manager, change the selection for an optical drive or a USB flash drive. Using HP Recovery media to recover You can use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for minimized image recovery. NOTE: If the computer does not automatically restart in BIOS where the computer looks for startup information. Removing the HP Recovery partition HP Recovery Manager software allows you created. 2. Follow these steps to boot from. 5. From the Start screen, type recovery...
HP ENVY Sleekbook 6 and HP ENVY Ultrabook 6 Maintenance and Service Guide
Page 108
..., spare part number 28 audio, product description 3 audio-in (microphone) jack 14 audio-out (headphone) jacks 14 audio/USB board spare part number 24, 28 B base enclosure removal 43 spare part numbers 24, 43 base enclosure, spare part numbers 28, 29, 34 battery removal 44 spare part number 24, 28 spare part numbers 44 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive precautions 38 spare part number 26, 28 buttons power 8 TouchPad on/off 11 C cables, service considerations 37 caps lock light, identifying...
..., spare part number 28 audio, product description 3 audio-in (microphone) jack 14 audio-out (headphone) jacks 14 audio/USB board spare part number 24, 28 B base enclosure removal 43 spare part numbers 24, 43 base enclosure, spare part numbers 28, 29, 34 battery removal 44 spare part number 24, 28 spare part numbers 44 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive precautions 38 spare part number 26, 28 buttons power 8 TouchPad on/off 11 C cables, service considerations 37 caps lock light, identifying...
HP ENVY Sleekbook 6 and HP ENVY Ultrabook 6 Maintenance and Service Guide
Page 109
...2 display panel 2 Ethernet 4 external media cards 4 graphics 2 hard drives 3 keyboard 5 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 5 ports 4 power requirements 5 processors 1 product name 1 secuty 5 serviceability 5 video 3 wireless 4 product name 1, 42 product number 42 R removal/replacement preliminaries 37 procedures 42 RJ-45 (network) jack, identifying 12 RTC battery removal 49 spare part number 20, 28 spare part numbers 49 S Screw Kit, spare part number 26, 29 security cable slot, identifying 14 security, product description 5 serial number 42 service...
...2 display panel 2 Ethernet 4 external media cards 4 graphics 2 hard drives 3 keyboard 5 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 5 ports 4 power requirements 5 processors 1 product name 1 secuty 5 serviceability 5 video 3 wireless 4 product name 1, 42 product number 42 R removal/replacement preliminaries 37 procedures 42 RJ-45 (network) jack, identifying 12 RTC battery removal 49 spare part number 20, 28 spare part numbers 49 S Screw Kit, spare part number 26, 29 security cable slot, identifying 14 security, product description 5 serial number 42 service...