User Guide
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... 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Back ...8 Top ...8 Bottom ...9 Labels ...9 Identifying the labels ...9 3 Connecting to a network ...10 Connecting to a wireless network ...10 Using the wireless controls 10 Using an Internet service provider 10 Setting up a WLAN ...11 Configuring a wireless router 11 Protecting your WLAN ...11 Connecting to a WLAN ...12 Connecting to a wired network ...13 Connecting to a local area network (LAN 13 4 Enjoying entertainment features ...14 Volume control ...14 Using the webcam ...14 Using audio ...14...
... 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Back ...8 Top ...8 Bottom ...9 Labels ...9 Identifying the labels ...9 3 Connecting to a network ...10 Connecting to a wireless network ...10 Using the wireless controls 10 Using an Internet service provider 10 Setting up a WLAN ...11 Configuring a wireless router 11 Protecting your WLAN ...11 Connecting to a WLAN ...12 Connecting to a wired network ...13 Connecting to a local area network (LAN 13 4 Enjoying entertainment features ...14 Volume control ...14 Using the webcam ...14 Using audio ...14...
User Guide
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... swipe 20 Using the keyboard ...21 Using the action keys ...22 Using Microsoft Windows 8 shortcut keys 23 Using the integrated numeric keypad 23 6 Managing power ...25 Initiating Sleep and Hibernation ...25 Intel Rapid Start Technology (select models only 25 Manually initiating and exiting Sleep 25 Manually initiating and exiting Hibernation 26 Setting password protection on wakeup 26 HP CoolSense (select models only 26 Refreshing your software content with Intel Smart Connect Technology (select models...
... swipe 20 Using the keyboard ...21 Using the action keys ...22 Using Microsoft Windows 8 shortcut keys 23 Using the integrated numeric keypad 23 6 Managing power ...25 Initiating Sleep and Hibernation ...25 Intel Rapid Start Technology (select models only 25 Manually initiating and exiting Sleep 25 Manually initiating and exiting Hibernation 26 Setting password protection on wakeup 26 HP CoolSense (select models only 26 Refreshing your software content with Intel Smart Connect Technology (select models...
User Guide
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...Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 38 10 Backing up, restoring, and recovering ...39 Creating recovery media and backups 39 Creating HP Recovery media 40 Restore and recovery ...41 Using Windows Refresh for quick and easy recovery 42 Remove everything and reinstall Windows 42 Recovering using HP Recovery Manager 43 What you need to know 43 Using the HP Recovery partition (select models only 43 Using HP Recovery media to recover 44 Changing the computer boot order 44 Removing the HP Recovery partition 44 11 Troubleshooting ...46 Wireless connection problems...
...Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 38 10 Backing up, restoring, and recovering ...39 Creating recovery media and backups 39 Creating HP Recovery media 40 Restore and recovery ...41 Using Windows Refresh for quick and easy recovery 42 Remove everything and reinstall Windows 42 Recovering using HP Recovery Manager 43 What you need to know 43 Using the HP Recovery partition (select models only 43 Using HP Recovery media to recover 44 Changing the computer boot order 44 Removing the HP Recovery partition 44 11 Troubleshooting ...46 Wireless connection problems...
User Guide
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... codes are unavailable 47 Cannot connect to the wireless router 47 Network status icon is not displayed 48 Power problems ...48 Computer will not turn on or start 48 Hard drive error ...48 Computer is not responding 49 Computer shuts down unexpectedly 49 Display problems ...49 The display is blank ...49 Images on the screen are too large or too small, or the images are fuzzy 49 Keyboard and mouse problems...
... codes are unavailable 47 Cannot connect to the wireless router 47 Network status icon is not displayed 48 Power problems ...48 Computer will not turn on or start 48 Hard drive error ...48 Computer is not responding 49 Computer shuts down unexpectedly 49 Display problems ...49 The display is blank ...49 Images on the screen are too large or too small, or the images are fuzzy 49 Keyboard and mouse problems...
User Guide
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... your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, right-click using the external wireless mouse. - Swipe down from the top edge of the computer screen. 2. On: The webcam is installed on your computer. Select System and Security, and then in the System area, click Device Manager. A list reveals all the devices installed on your computer or - Locating software...
... your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, right-click using the external wireless mouse. - Swipe down from the top edge of the computer screen. 2. On: The webcam is installed on your computer. Select System and Security, and then in the System area, click Device Manager. A list reveals all the devices installed on your computer or - Locating software...
User Guide
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Standard USB ports will not charge all USB devices or will charge using a low current. NOTE: When a device is off. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. For additional safety information, refer to use a powered port. NOTE: USB charging ports can also charge select models of personal injury, adjust the volume before putting on...
Standard USB ports will not charge all USB devices or will charge using a low current. NOTE: When a device is off. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. For additional safety information, refer to use a powered port. NOTE: USB charging ports can also charge select models of personal injury, adjust the volume before putting on...
User Guide
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... together. Using the wireless controls The Network and Sharing Center allows you a user ID and a password to use the Network and Sharing Center: 1. Connecting to a wireless network Wireless technology transfers information across radio waves instead of wires. From the Start screen, type h, and then select Help and Support. From the Start screen, type h, and then select Help and Support. Using an Internet service provider When you are setting up Internet access in a safe place. 10 Chapter 3 Connecting to a network This chapter...
... together. Using the wireless controls The Network and Sharing Center allows you a user ID and a password to use the Network and Sharing Center: 1. Connecting to a wireless network Wireless technology transfers information across radio waves instead of wires. From the Start screen, type h, and then select Help and Support. From the Start screen, type h, and then select Help and Support. Using an Internet service provider When you are setting up Internet access in a safe place. 10 Chapter 3 Connecting to a network This chapter...
User Guide
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... connect to display the charms. Click Settings, click the Power icon, and then select Sleep. Rapid Start Technology manages your power-saving options as follows: ● Sleep-Rapid Start Technology allows you to be disabled in Setup Utility (BIOS). When the computer exits Sleep, the power lights turn on page 25. ● Hibernation-The Hibernation state is automatically initiated if the computer is enabled by default. NOTE: You can also initiate Sleep manually...
... connect to display the charms. Click Settings, click the Power icon, and then select Sleep. Rapid Start Technology manages your power-saving options as follows: ● Sleep-Rapid Start Technology allows you to be disabled in Setup Utility (BIOS). When the computer exits Sleep, the power lights turn on page 25. ● Hibernation-The Hibernation state is automatically initiated if the computer is enabled by default. NOTE: You can also initiate Sleep manually...
User Guide
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... power-on -screen instructions. Use the arrow keys to Help and Support. NOTE: Your administrator password is it revealed as you expose your computer. ▲ To access Norton Internet Security, from the Start screen, type n, and then select Norton Internet Security. Using Internet security software When you use your computer from Microsoft as soon as it is set , entered, changed , or deleted. To start Setup Utility (BIOS), turn on password is not revealed as it is set , entered, changed...
... power-on -screen instructions. Use the arrow keys to Help and Support. NOTE: Your administrator password is it revealed as you expose your computer. ▲ To access Norton Internet Security, from the Start screen, type n, and then select Norton Internet Security. Using Internet security software When you use your computer from Microsoft as soon as it is set , entered, changed , or deleted. To start Setup Utility (BIOS), turn on password is not revealed as it is set , entered, changed...
User Guide
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... connected to reliable external power using the AC adapter. You may need to access this information to locate the update later, after the download is complete. Follow any instructions that contains the update. 4. The hard drive designation is running on -screen instructions to download your hard drive designation. During the download and installation, follow these steps: a. BIOS installation procedures vary. From the Start screen, type e, and then select File Explorer. 2. Click your selection to an optional power source. Using HP PC Hardware Diagnostics...
... connected to reliable external power using the AC adapter. You may need to access this information to locate the update later, after the download is complete. Follow any instructions that contains the update. 4. The hard drive designation is running on -screen instructions to download your hard drive designation. During the download and installation, follow these steps: a. BIOS installation procedures vary. From the Start screen, type e, and then select File Explorer. 2. Click your selection to an optional power source. Using HP PC Hardware Diagnostics...
User Guide
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..., see Recovering using Windows Refresh. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using HP Recovery Manager on page 43. ● If you want to recover the computer's original factory partitioning and content, you can use the Drivers and Applications Reinstall option of HP Recovery media to restore the factory image to the replacement drive. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ●...
..., see Recovering using Windows Refresh. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using HP Recovery Manager on page 43. ● If you want to recover the computer's original factory partitioning and content, you can use the Drivers and Applications Reinstall option of HP Recovery media to restore the factory image to the replacement drive. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ●...
User Guide
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... Windows, or the HP Recovery Manager option. Select the optical drive or USB flash drive you created into an optional external optical drive, and then restart the computer. - Press f11 while the computer boots. - This method can change the computer boot order, which is not working properly. 1. See Changing the computer boot order on -screen instructions. Choose your system does not have an HP Recovery partition or if the hard drive is the order of devices listed in HP Recovery Manager, change the boot...
... Windows, or the HP Recovery Manager option. Select the optical drive or USB flash drive you created into an optional external optical drive, and then restart the computer. - Press f11 while the computer boots. - This method can change the computer boot order, which is not working properly. 1. See Changing the computer boot order on -screen instructions. Choose your system does not have an HP Recovery partition or if the hard drive is the order of devices listed in HP Recovery Manager, change the boot...
User Guide
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... connected powered speakers and that the speakers are properly connected. ● Unplug headphones if they are connected to your computer, from the Start screen, type c, and then select Control Panel. 4. From the Start screen, type s, and then select Sound Recorder. 2. When the Sound window opens, click the Sounds tab. Click Start Recording and speak into the microphone. Audio problems 51 Press and hold the Connect button (3) for 5 to 10 seconds, until the LED on your Windows desktop...
... connected powered speakers and that the speakers are properly connected. ● Unplug headphones if they are connected to your computer, from the Start screen, type c, and then select Control Panel. 4. From the Start screen, type s, and then select Sound Recorder. 2. When the Sound window opens, click the Sounds tab. Click Start Recording and speak into the microphone. Audio problems 51 Press and hold the Connect button (3) for 5 to 10 seconds, until the LED on your Windows desktop...
User Guide
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...-definition devices, connecting 15 HP PC Hardware Diagnostics (UEFI) downloading 38 HP Recovery Manager correcting boot problems 44 starting 44 HP Recovery media creating 40 recovery 44 HP Recovery partition recovery 43 removing 44 hubs 28 I input power 53 installing, critical updates 34 integrated numeric keypad, identifying 21, 24 integrated webcam, identifying 5 Intel Wireless Display 15 Intel Wireless Music 15 internal microphones, identifying 4 Internet connection setup 11 Internet security software, using 34 ISP 10 J jacks audio-out (headphone) 6 K keys fn 21 Sleep 21 volume 21 Windows...
...-definition devices, connecting 15 HP PC Hardware Diagnostics (UEFI) downloading 38 HP Recovery Manager correcting boot problems 44 starting 44 HP Recovery media creating 40 recovery 44 HP Recovery partition recovery 43 removing 44 hubs 28 I input power 53 installing, critical updates 34 integrated numeric keypad, identifying 21, 24 integrated webcam, identifying 5 Intel Wireless Display 15 Intel Wireless Music 15 internal microphones, identifying 4 Internet connection setup 11 Internet security software, using 34 ISP 10 J jacks audio-out (headphone) 6 K keys fn 21 Sleep 21 volume 21 Windows...
User Guide
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... minimized image recovery 43 N num lock key, identifying 24 O operating specifications 53 original system recovery 43 P passwords Setup Utility (BIOS) 34 Windows 33 pinching touch screen gesture 18 ports Intel Wireless Display 15 Intel Wireless Music 15 USB 3.0 7 power button, identifying 8 power connector, identifying 7 product name and number, computer 9 programs, updating 31 public WLAN connection 12 R re-pair, keyboard and mouse 50 recovery discs 40, 44 HP Recovery Manager 43 media 44 options 39 refresh 42 starting 44 supported discs 40 system 43 USB flash drive 44 using HP Recovery media...
... minimized image recovery 43 N num lock key, identifying 24 O operating specifications 53 original system recovery 43 P passwords Setup Utility (BIOS) 34 Windows 33 pinching touch screen gesture 18 ports Intel Wireless Display 15 Intel Wireless Music 15 USB 3.0 7 power button, identifying 8 power connector, identifying 7 product name and number, computer 9 programs, updating 31 public WLAN connection 12 R re-pair, keyboard and mouse 50 recovery discs 40, 44 HP Recovery Manager 43 media 44 options 39 refresh 42 starting 44 supported discs 40 system 43 USB flash drive 44 using HP Recovery media...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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... may need to access this information to locate the update later, after the download is running on battery power, docked in an optional docking device, or connected to an optional power source. You will need this path when you are ready to install the update. NOTE: If you can isolate hardware failures from the AC outlet. The hard drive designation is functioning properly. NOTE: After a message on -screen instructions. 4. Do not insert, remove, connect...
... may need to access this information to locate the update later, after the download is running on battery power, docked in an optional docking device, or connected to an optional power source. You will need this path when you are ready to install the update. NOTE: If you can isolate hardware failures from the AC outlet. The hard drive designation is functioning properly. NOTE: After a message on -screen instructions. 4. Do not insert, remove, connect...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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..., and settings, and reinstall Windows. From the Start screen, type h, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the HP Recovery media that came preinstalled on page 73. This option does not require backing up data to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Even if you did not manually create a restore point, you can use the Factory Reset option of expertise...
..., and settings, and reinstall Windows. From the Start screen, type h, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the HP Recovery media that came preinstalled on page 73. This option does not require backing up data to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Even if you did not manually create a restore point, you can use the Factory Reset option of expertise...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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... startup information. Choose your computer or into the optical drive on -screen instructions. Insert the first HP Recovery disc you created into an optional external optical drive, and then restart the computer. - Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you to boot from. 4. To start HP Recovery Manager from the boot options menu. 4. Press f11 while the computer boots. - Select Recovery Manager, and then follow the on your keyboard layout. 3. This method can use HP Recovery media to free up hard drive...
... startup information. Choose your computer or into the optical drive on -screen instructions. Insert the first HP Recovery disc you created into an optional external optical drive, and then restart the computer. - Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you to boot from. 4. To start HP Recovery Manager from the boot options menu. 4. Press f11 while the computer boots. - Select Recovery Manager, and then follow the on your keyboard layout. 3. This method can use HP Recovery media to free up hard drive...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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... description audio 1 chipset 1 display panel 1 Ethernet 1 external media cards 2 graphics 1 hard drive 1 memory module 1 microphone 1 operating system 2 optical drive 1 power requirements 2 processors 1 product name 1 security 2 sensors 1 serviceability 2 video 1 wireless 2 product name 1 R rear cover removal 26 spare part number 10, 15, 26 recovery discs 70, 74 HP Recovery Manager 73 media 74 options 69 refresh 72 starting 74 supported discs 70 system 73 USB flash drive 74 using HP Recovery media 70 recovery media creating 70 creating using HP Recovery Manager 70 recovery partition removing...
... description audio 1 chipset 1 display panel 1 Ethernet 1 external media cards 2 graphics 1 hard drive 1 memory module 1 microphone 1 operating system 2 optical drive 1 power requirements 2 processors 1 product name 1 security 2 sensors 1 serviceability 2 video 1 wireless 2 product name 1 R rear cover removal 26 spare part number 10, 15, 26 recovery discs 70, 74 HP Recovery Manager 73 media 74 options 69 refresh 72 starting 74 supported discs 70 system 73 USB flash drive 74 using HP Recovery media 70 recovery media creating 70 creating using HP Recovery Manager 70 recovery partition removing...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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... 7 video, product description 1 volume control button 6 X X-axis capacitor board removal 33 spare part number 11, 17, 33 Y Y-axis capacitor board removal 30 spare part number 11, 17, 30 S Screw Kit, spare part number 14, 17 security, product description 2 sensors, product description 1 service considerations cables 19 connectors 19 plastic parts 18 serviceability, product description 2 Speaker Kit, spare part number 11, 17, 39 speakers location 4 removal 39 spare part number 11, 17, 39 specifications computer 67 hard drive 68 supported discs recovery 70 system board removal...
... 7 video, product description 1 volume control button 6 X X-axis capacitor board removal 33 spare part number 11, 17, 33 Y Y-axis capacitor board removal 30 spare part number 11, 17, 30 S Screw Kit, spare part number 14, 17 security, product description 2 sensors, product description 1 service considerations cables 19 connectors 19 plastic parts 18 serviceability, product description 2 Speaker Kit, spare part number 11, 17, 39 speakers location 4 removal 39 spare part number 11, 17, 39 specifications computer 67 hard drive 68 supported discs recovery 70 system board removal...